★★★★★ 5/5
GoogleWe viewed a house and had our house appraised by Adam. He was very professional and we were really impressed by his knowledge, enthusiasm and dedication to sellers and potential buyers. He explained the selling process to us well, and …
Sian · 16 October 2024 · Brockenhurst Andover
Agent replied · 24 October 2024
Thank you so much for taking the time to leave a review for our agency. We are delighted to hear that you had a positive experience with our agent, Adam. We pride ourselves on providing knowledgeable and dedicated service to both sellers … More
★★★★★ 4/5
GoogleBrockenhurst were great from starting the journey to sell our home, all the way through to exchanging contracts.
They kept us updated constantly and were easy to get hold of if we had any …
Flora · 8 October 2024 · Brockenhurst Basingstoke
Agent replied · 31 May 2026
Thank you for your kind words! We're thrilled to hear about your positive experience. We appreciate your recommendation and look forward to assisting you again in the future.
★★★★★ 5/5
GoogleSarah and her team at Brockenhurst Estate Agents Basingstoke have been outstanding throughout my sale process: Professional, high-level of communication, engaging, friendly and efficient. Most importantly, I never felt that anything was too …
Heather · 8 October 2024 · Brockenhurst Basingstoke
Agent replied · 26 July 2024
Thank you so much for taking the time to write such a glowing review about our team here in Basingstoke. We are delighted that you had such a positive experience with us and it's especially gratifying to hear that you felt our team was so … More
★★★★★ 5/5
GoogleTo mat ,Sarah and the team we just want to say a massive thank you for what you have done over the last couple of months and getting us over the line and at times being a little stressful due to the circumstances we were put in what a path …
Sarah · 8 October 2024 · Brockenhurst Basingstoke
Agent replied · 26 July 2024
Dear Sarah and Dave, we're deeply touched by your kind words and immensely grateful for the opportunity to assist you. It's been our privilege to navigate the challenges together and achieve such a remarkable outcome. Knowing we've helped … More
★★★★★ 5/5
GoogleAfter much searching, I finally managed to narrow my choices down to two properties, one of which was listed with Brockenhurst, After arranging a viewing I was met at the property by Kian, who couldn’t have been more helpful. …
Jay · 8 October 2024 · Brockenhurst Basingstoke
Agent replied · 26 July 2024
Thank you Jay for your thoughtful review of our services. We are so pleased to hear that Kian was helpful and professional in assisting you with your property search. We strive to provide the best customer service and it is wonderful to … More
★★★★★ 1/5
GoogleComplacency at its best!
Following the acceptance of the offer there was no outbound communication, no …
Ryan · 8 October 2024 · Brockenhurst Basingstoke
Agent replied · 26 July 2024
Dear Ryan,
Thank you for your feedback. We're truly sorry to hear about your experience and … More
★★★★★ 5/5
GoogleWe are not an actual client of Brockenhurst as we are the purchaser. This in our view makes their professionalism and understanding of the importance of communication even more impressive. Sarah was good from the outset but towards the …
Gareth · 8 October 2024 · Brockenhurst Basingstoke
Agent replied · 26 July 2024
Thank you immensely for your thoughtful review. We're thrilled to hear about your positive experience with Sarah and Dawn at Brockenhurst Estate Agents. Your recognition of their dedication, especially during challenging moments, is greatly … More
★★★★★ 5/5
GoogleSarah and her team have been brilliant. She got me the asking price and knew her buyers so well that I had viewings and offers in the first 4 days. The home has been in the family for 60years so it was a hard decision for me to take the …
Liz · 8 October 2024 · Brockenhurst Basingstoke
Agent replied · 26 July 2024
Thank you for recognising Sarah and her team's outstanding work in swiftly securing your asking price. We understand the emotional significance of selling a long-held family home, and we're pleased that Sarah and Dawn made this process smooth for you. Your appreciation means a lot to us. - Matt
★★★★★ 5/5
Google⭐⭐⭐⭐⭐
I had a fantastic experience with Julie, the estate agent at Brokenhurst . Her …
Jolie · 8 October 2024 · Brockenhurst Basingstoke
Agent replied · 26 July 2024
Dear Jolie,
Thank you so much for taking the time to leave such a glowing review for our … More
★★★★★ 5/5
GoogleOur experience with Brockenhurst has been excellent from start to finish. As first-time buyers, we were guided through the entire process from start to finish. Matt was amazing and a great support, answering all of our queries promptly and …
Mrs · 8 October 2024 · Brockenhurst Basingstoke
Agent replied · 26 July 2024
Hi Mrs Miller,
Thank you so much for your kind words and for taking the time to share your … More
★★★★★ 5/5
GoogleI sold and bought a property within 10 days of going on market with Brockenhurst. Very good service from Matt director and all the team. Continuous contact , kept informed of the progress of both the sale and purchase all the way through. …
Ethna · 8 October 2024 · Brockenhurst Basingstoke
Agent replied · 26 July 2024
Dear Ethna,
Thank you for your kind words. We're thrilled to have helped you swiftly find … More
★★★★★ 5/5
GoogleWe all know the reputation that estate agents have, but I'm pleased to say that Brockenhurst continue to buck this trend! I have much appreciated their continued care, attention to detail and customer service since their first approach when …
Karen · 8 October 2024 · Brockenhurst Basingstoke
Agent replied · 26 July 2024
Hi Karen, firstly thank you very much! The team and I were all really pleased to read your review and it's been an absolute pleasure working with you (and Monty) recently. Sarah has worked particularly hard chasing everything through from … More
★★★★★ 5/5
GoogleWe had a very positive experience with Brockenhurst, Basingstoke branch, when we sold our house. They are a professional estate agent and we were well looked after. We were particularly impressed with Sarah, Residential Sales Manager, who …
Paul · 8 October 2024 · Brockenhurst Basingstoke
Agent replied · 26 July 2024
Dear Paul,
Thank you so much for taking the time to share your experience with us. We are … More
★★★★★ 5/5
GoogleI am a buyer and not a direct client of Brockenhurst. People at Buckland Parade were easy to deal with and accomodating. Nothing too much trouble when arranging first and second viewing. Having had the offer accepted, their progress …
Gareth · 8 October 2024 · Brockenhurst Basingstoke
Agent replied · 26 July 2024
Thank you for your kind review! We're thrilled to hear about your positive experience with our team and Dawn specifically. We look forward to assisting you again in the future!
★★★★★ 5/5
GoogleA great experience with a lovely team. From start to finish they were professional and a great help when answering our many questions. Matt was our initial contact for the purchase of our new home and Dawn was then our Move Manager. Both …
Lynne · 8 October 2024 · Brockenhurst Basingstoke
Agent replied · 26 July 2024
Thank you for taking the time to share your positive experience with us! We're delighted to hear that our team, particularly Matt and Dawn, provided the professional and helpful service we strive for at Brockenhurst Estate Agents. Your recommendation is greatly appreciated!
★★★★★ 5/5
GoogleThe initial booking for my viewing at No 82 stag..... was cancelled and Julia rang to rebook the appointment and she was on time and very polite and professional in her dealings with the viewing.. she explained details and asked if i have …
Stanley · 8 October 2024 · Brockenhurst Basingstoke
Agent replied · 26 July 2024
Thank you for sharing your positive experience with us! We're delighted to hear that Julie was able to assist you promptly and professionally. We strive to provide exceptional service, and it’s wonderful to know that Julie’s efforts made … More
★★★★★ 5/5
GoogleBrockenhurst Estate Agents are fantastic! Dawn Ashfield has been absolutely incredible. I can’t thank her enough for all the hard work, emails, phone calls and chasing she has done for me these last few months. Dawn has made this process a …
Vanessa · 8 October 2024 · Brockenhurst Basingstoke
Agent replied · 26 July 2024
Thank you for your glowing review! We're thrilled to hear about your positive experience with Dawn and appreciate your kind words. Your recommendation means the world to us.
★★★★★ 5/5
GoogleA huge thank you to the Basingstoke team! Right from the start we were given a 5-star service. As soon as we expressed an interest in selling up Sarah was around in a timely fashion, really polite and talked us through all the details. …
Kerry · 8 October 2024 · Brockenhurst Basingstoke
Agent replied · 26 July 2024
Thank you for the glowing review! We're thrilled to hear about your positive experience with our Basingstoke team. Sarah, Dawn, and the rest of our team are dedicated to providing excellent service, and your kind words affirm their hard … More
★★★★★ 5/5
GoogleFabulous service. Despite unexpected delays, everything was handled in a totally professional way with diplomacy, tact and humour to get one house sold and another one purchased, and together we did it! Would recommend Brockenhurst for …
Elfriede · 8 October 2024 · Brockenhurst Basingstoke
Agent replied · 26 July 2024
Thank you for your kind words! We're thrilled to hear about your positive experience, despite the hurdles. At Brockenhurst, we're committed to exemplary customer service, and your recommendation is greatly appreciated. It was a pleasure assisting you with your move!
★★★★★ 5/5
GoogleThe Brockenhurst team have been great. They have helped navigate a highly complex and stressful situation with us losing our buyer 10 days before completion, to swiftly finding us a new buyer to keep our onward chain intact. Julie in …
Nicholas · 8 October 2024 · Brockenhurst Basingstoke
Agent replied · 26 July 2024
Thank you for sharing your experience with us! We are delighted to hear that the Brockenhurst team, and Julie in particular, were able to assist you through such a challenging and stressful situation. … More
★★★★★ 5/5
GoogleAmazing Experience of viewing the property today!! I was late for the viewing because of unavoidable reasons. Kian and team tried to call me and left voicemail while I was driving and they left the property. When I called them back to …
Shrikant · 8 October 2024 · Brockenhurst Basingstoke
Agent replied · 26 July 2024
Thank you for your kind words! We're delighted Kian and the team could accommodate you despite the delay. We're glad you had an amazing viewing experience.
★★★★★ 5/5
GoogleThe team at Brockenhurst are fantastic!
They have been great with keeping me up to date with every step in the selling process and radiate nothing but positive energy throughout the sale of the …
Robert · 8 October 2024 · Brockenhurst Basingstoke
Agent replied · 26 July 2024
Thank you so much for your wonderful feedback! We're thrilled that our team could keep you updated and maintain a positive atmosphere throughout the selling process. It's great to hear that our quick responses and well-organized viewings made a difference. Your kind words mean a lot to us. Thanks for choosing Brockenhurst!
★★★★★ 5/5
GoogleAmazing service from Brockenhurst estate agents. I was buying a property through them. I was working with Kian who is an absolute star. He communicated all the way through to ensure the seller and myself as the buyer progressed as we should …
Subin · 8 October 2024 · Brockenhurst Basingstoke
Agent replied · 26 July 2024
Thank you for your kind words! We're thrilled to hear about your positive experience with Kian and our team. Your satisfaction is our priority, and it's wonderful to know we could assist you effectively. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing Brockenhurst Estate Agents!
★★★★★ 5/5
GoogleBrockenhurst have been fantastic from start to finish, starting off with our initial meeting with Sarah discussing our sale and requirements for a new home to Julie taking the open days getting a buyer swiftly for our house and with our …
Luke · 8 October 2024 · Brockenhurst Basingstoke
Agent replied · 26 July 2024
Dear Luke, thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a fantastic experience with us from start to finish. We are glad that our team, especially Sarah, Julie, and Dawn, provided you with … More
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