Brockenhurst estate agents in Andover, Ludgershall, Oakley and 3 more

★★★★★ 5/5

Google

Just brought a property with Angie at brockenhurst and could not of received a better service. Angela updated me throughout the whole process, was always available to answer any questions I had and was overall amazing, would definitely recommend.

Leah · 8 May 2025 · Brockenhurst Andover

★★★★★ 5/5

Google

James recently helped me with my property search, and was really insightful and knowledgeable; he even called me about homes that weren’t on the market! Despite having to put things on hold, when the time is right, James will be the first person I call!

Callum · 8 May 2025 · Brockenhurst Andover

★★★★★ 5/5

Google

Whilst looking for our family home James has been brilliant at sourcing great properties for us to view even some which aren’t yet on the market. He is our go to guy for our next home and we have throughly enjoyed the process.

Lewis · 8 May 2025 · Brockenhurst Andover

★★★★★ 5/5

Google

I've never known an estate agent to be so easy to work with! They were very efficient with organising a viewing and subsequent negotiations. And kept me up to date with how the purchase and chain were going, without me having to ask or chase, which shows how professional they are and very friendly too. Thank you!

Rob · 8 May 2025 · Brockenhurst Andover

★★★★★ 5/5

Google

Brilliant team and would highly recommend the Andover Office

Lyndsay · 7 May 2025 · Brockenhurst Andover

★★★★★ 5/5

Google

I recommend very good and responsive also many thanks to Kian Walters for a job well done

Marieta · 25 April 2025 · Brockenhurst Basingstoke

★★★★★ 1/5

Google

Two missed appointments due to agents being late, claiming they were delayed at previous viewing, which made us feel we weren't worth their time. Very little contact once a buyer was found (none for two months prior to move) unlike the agent we bought through who spoke to us weekly. For the amount of money they were paid, we expected a lot better.

Ian · 14 April 2025 · Brockenhurst Whitchurch

★★★★★ 5/5

Google

We had a fab service from brokenhurst Andover, went above and beyond especially Clare and Adam! We are forever greatful for your help and would not want to use any other estate agents within the town. Thanks!

Alicia · 2 April 2025 · Brockenhurst Andover

★★★★★ 5/5

Google

Brockenhurst did a great job managing the sale of our house, which was very well marketed. Matt was extremely helpful and professional throughout and Dawn’s work in getting our sale and purchase over the line was priceless! Thank you!

Alex · 1 April 2025 · Brockenhurst Basingstoke

★★★★★ 5/5

Google

Very proactive had viewings even before it went on their website. Had a buyer after first viewings who pulled out. Have another buyer from them now.

Alan · 25 March 2025 · Brockenhurst Basingstoke

★★★★★ 5/5

Google

The guys at Brockenhurst were great. James, Clare and Anji done a really good job finding us our home and always kept us in the loop with convenient communication. They were also able to accommodate weekend viewings with some of their other staff which worked great for us. They kept in touch with our solicitors which was convenient, as it kept everyone on the same page and made the process seamlessly simple. We would recommend Brockenhurst to any one looking to buy, rent etc, and we would ourselves use their services again. Many thanks!

Zeeshaan · 2 January 2025 · Brockenhurst Andover

★★★★★ 5/5

Google

Professional, efficient and clear in their communication. Happy we came to an agreement and had a very plesant meeting also with the LandLord, happy to move in soon.

Jim · 28 November 2024 · Brockenhurst Ludgershall

★★★★★ 5/5

Google

Popped in to get a a valuation of our property for an application. Couldn't have asked for better service, provided one instantly in writing at no cost. Awesome.

Rory · 2 November 2024 · Brockenhurst Oakley

★★★★★ 5/5

Google

10/10 service. Just sold my second house with Brockenhurst and couldn't fault them at all - James and Clare are especially brilliant and have been a huge help!

Tanya · 29 October 2024 · Brockenhurst Ludgershall

★★★★★ 5/5

Google

We’ve had such a brilliant experience buying our first home with Brockenhurst. Every member of the team we’ve worked with was extremely helpful, professional and friendly. In particular, Dawn was excellent and made sure that we were always …

Rosie · 19 October 2024 · Brockenhurst Basingstoke

★★★★★ 1/5

Google

Hi. So very disappointed with this letting agent named Keiren. He was 10 min late, parked his car like he does not care if its in the way. He had dinner on his shirt and after he opened the door of the property we were just about to see. …

Kristina · 19 October 2024 · Brockenhurst Basingstoke

★★★★★ 5/5

Google

Professional and Pro-active. We liaised with a number of Estate Agents in the sale and purchase of our home and are really glad we chose Brockenhurst. At every point they have behaved with …

Anita · 19 October 2024 · Brockenhurst Basingstoke

★★★★★ 5/5

Google

Moving home is probably one of the most stressful times in your lifetime, but we can honestly say that the whole Brockenhurst team make it so much easier. Matt was excellent from the very start talking me through the entire process, from …

Chris · 19 October 2024 · Brockenhurst Basingstoke

★★★★★ 5/5

Google

For my first experience of purchasing a home I could not recommend Brockenhurst Estate Agents in Basingstoke enough. Everyone I dealt with was super helpful, speedy, efficient and always willing to help, no matter how many times I contacted …

Jessica · 19 October 2024 · Brockenhurst Basingstoke

★★★★★ 1/5

Google

As a tenant, my experience with Brockenhurst has been absolutely appalling. Here's a summary of what went on, to serve as a warning to those willing to rent through this agency. - To begin with, the process to move into the property was unnecessarily delayed, forcing me to find temporal accommodation in an AirBnb. On my side, everyone was diligent and efficient, but I had to keep insisting over a full month of constant delays and broken promises to get the property. It was advertised as available immediately on the 6th of January, it was given to me on the 9th of February. Communication was almost non existent, and I had to chase them to do their job. - On arrival, they did not give me an inventory. It took a week and a half, and of course me insisting on getting it, to finally get the inventory. Furthermore, the property was clearly not adequately cleaned and presented: chippings on the wall, debris and food left in the kitchen (even their own inventory addressed this), broken blinds, a terribly dirty oven that I had to clean for 2 hours, and many other details I can barely remember. I spent the 7 months I lived here chasing them to fix these issues, and only the blinds got replaced; the rest of my requests were simply ignored. - However, the real concerning bit was the fact that the Electrical Installation Certificate was faulty, and according to the legislation it had to be fixed within 28 days, otherwise the property would not be adequate to live in. I spent ONE HUNDRED DAYS chasing them, I had to go to the Property Redress Scheme to force them to act on it, and even got a compensation due to the obvious lack of professionalism and their poor management of the property. Imagine living in a house that is not considered safe and your agency is refusing to act on it, repeatedly. I literally emailed and phoned every week and it took, I will insist, more than three months for them to finally act on it. Simply appalling. - Shortly after winning the case through the PRS, I was informed quite conveniently that the landlord wanted to sell the property. I asked them how long would it take to finalize the sale, as I was about to go to Spain for the holidays, and they gave me plenty of guarantees that the process would not force me to leave until "December to April", literal words written in their email. Instead, I came back from the holidays to find the notice to vacate by October, by regular mail, not even notified by email. Imagine finding that you have been told to vacate a property a couple of days ago without even knowing about it. No decency whatsoever in communicating adequately with me, even though I was helpful and diligent, accommodating views for prospective buyers and doing my part as a dutiful tenant. - I still found a place rather quickly, well before the time to vacate the property, for myself, to get it all done quickly, and for the property to be readily available for the sale. I was given assurances, once more, that the agency would be flexible with the time that I had to move out, and instead of that I was once more lied to and treated appallingly: I was informed that, despite being the one given notice to vacate, as I did not inform them that I wished to vacate (I had to, you told me to!), my tenancy agreement would still be valid for a full month. So I had to pay a full month worth of rent even though I wasn't going to live there. Once more, no clear communications, outright lies and making me pay, I assume, for bringing them to the PRS and prove that they were a terrible company. I had been punished for protecting my rights as a tenant. I have rented for nearly 9 years, I never had an issue, always paid my rent regularly, I even had two private landlords praising the good state of the property once I had left them, and in turn I have never had such a negative experience with other agencies and private landlord, until this time. If you are a prospective tenant, please read this as a warning. They were awful and will be for others too. Just take a look at the pictures.

Pablo · 18 October 2024 · Brockenhurst Andover

★★★★★ 5/5

Google

A Huge Thank you to Samantha in Lettings, who has supported us consistenly with updates, communication, advice has just been brilliant. Renting can be so stressful with dealing with everyone involved but Samantha took my hand and led the way, I cannot thank you enough. Stressful time become a lot easier. I would so recommend Brockenhurst Estate Agents either if you are renting or buying as Molly in Sales was our first contact who was so helpful. Just wished there was more Stars to give you Samantha. A very happy customer.

Julia · 18 October 2024 · Brockenhurst Ludgershall

★★★★★ 1/5

Google

One of the worst experiences I have had. Incompetence doesn’t cover it. As someone who demands reliability and integrity I would not use this company. They are poor at communicating and when direct emails are sent they are ignored. If you are a seller I would choose another company as they will more than likely lose you clients. As a buyer I would go direct to the owner of the property and make an off the cards offer and cut them out.

Richard · 18 October 2024 · Brockenhurst Ludgershall

★★★★★ 5/5

Google

I had the most positive experience with this real estate agency so far, from the beginning of renting the property until moved in. Samantha Roper (property administrator), has been very supportive, helpful and attentive to our needs, ensuring that any issues we have now living at the property are resolved quickly. I highly recommend it!

Joao · 18 October 2024 · Brockenhurst Ludgershall

★★★★★ 5/5

Google

Selling and buying a new house is a very stressful time, but the team at Brockenhurst made it so much easier! Matt was brilliant from day 1 spending plenty of time talking to me and answering my many questions with patience. The team were …

Jennie · 16 October 2024 · Brockenhurst Basingstoke