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Brockenhurst estate agents in Andover, Ludgershall, Oakley and 3 more

4.7

★★★★★ Excellent

1,167 reviews across 6 offices and 3 platforms

brockenhurst.info

Brockenhurst has six offices, in Andover, Ludgershall, Oakley, Basingstoke, Whitchurch and Overton. Together they have 1,167 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,154

Reviews on Google

All 6 offices

Yell logo

1.8 / 5

5

Reviews on Yell

All 6 offices

The Trusted Agent logo

4.9 / 5

8

Reviews on The Trusted Agent

All 6 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Brockenhurst's six offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,085 reviews on Google only. Show every review

5/5

Google

Exceptional service from both Sarah and David from the Overton branch. Efficient knowledgeable and kept myself updated on every aspect. Many thanks

Mark · 24 May 2025 · Brockenhurst Overton

Agent replied · 13 May 2026

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your exceptional experience with our Overton branch. Providing efficient, knowledgeable service and keeping our customers updated every step of the way are top priorities for us, and it is fantastic to know we hit the mark. I will be sure to pass your kind words directly to Sarah and David, they will be absolutely delighted to hear that their hard work made such a positive impact on your experience. Thank you again for choosing us, and please do not hesitate to reach out if you need anything else in the future!

5/5

Google

Kian - 10/10

Kyle · 14 May 2025 · Brockenhurst Basingstoke

Agent replied · 14 May 2026

Thank you, Kyle! We're thrilled to hear that Kian provided you with a 10/10 experience. Your feedback means a lot to us!

5/5

Google

Fantastic Estate Agents, brilliant service throughout our process of purchasing our first property. Will definitely use again and would 100 percent recommend this company full of lovely and helpful staff! Thank you all!

Joe · 14 May 2025 · Brockenhurst Basingstoke

Agent replied · 23 October 2024

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a fantastic experience with us during the process of purchasing your first property. It means a lot to us that you would not only use our … More

5/5

Google

A pleasure to use Brockenhurst Andover to sell and purchase through simultaneously. The team are so attentive you really feel looked after and that they care. Would highly recommend. Thank you.

Henry · 13 May 2025 · Brockenhurst Andover

Agent replied · 10 September 2025

Thank you so much for your kind words! It was an absolute pleasure to support you with both your sale and purchase. We're delighted to hear you felt well looked after, our team always aims to provide a personal and attentive service, so your feedback really means a lot. Wishing you all the best in your new home, and thank you again for recommending us!

5/5

Google

Thank you Brockenhurst for making the whole sale process as easy and seamless as possible. Everyone we engaged with was friendly, professional and helpful. A special thank you to Karen, Clare and Anji.

Tash · 13 May 2025 · Brockenhurst Andover

Agent replied · 13 May 2026

Thank you so much for taking the time to leave us a review! We are delighted to hear that your experience with Brockenhurst Estate Agents was a positive one and that we were able to make the sale process easy and seamless for you. … More

5/5

Google

Renting from Brockenhurst was a less painful experience than ofter estate agents, we was dealing with a love lady call Lou, very helpful and responded in a timely manner to emails, well done to Lou and the team, we're very happy with the whole experience.

M · 13 May 2025 · Brockenhurst Andover

Agent replied · 8 December 2024

Thank you so much for your kind words and for sharing your experience. We're delighted to hear that your rental journey with us was smooth and that Lou provided you with such excellent support. Lou and the team work hard to ensure that every client feels valued and supported, so it's wonderful to know her timely communication and helpfulness made a difference. We truly appreciate your feedback and are thrilled that you're happy with the experience. If there's anything more we can do to assist you in the future, please don't hesitate to reach out. Wishing you all the best in your new home!

5/5

Google

Staffs are really helpful &supportive for us, cheers. Thanks lots --

Nirmala · 13 May 2025 · Brockenhurst Andover

Agent replied · 13 May 2026

Thank you so much! We’re really glad to hear you felt supported by the team, that’s exactly what we’re here for. Wishing you all the best and thanks again for your kind words!

5/5

Google

Fantastic estate agents. The best in the area. Friendly and good at what they do. Very pleased with the service provided and the care they put into their work.

Catherine · 13 May 2025 · Brockenhurst Andover

Agent replied · 13 May 2026

Thank you for your kind words and for taking the time to leave us such a positive review. We’re so pleased to hear you felt well looked after and that the quality of our service stood out. It’s always our aim to combine local knowledge with genuine care, so it’s great to know that came through. Thanks again for your support!

5/5

Google

Good customer care and service

Soorya · 11 May 2025 · Brockenhurst Basingstoke

Agent replied · 24 December 2024

Thank you for your feedback! We're pleased to hear you appreciated our customer care and service. Providing a positive experience for our clients is always our top priority. If there's anything more we can do for you, please don't hesitate to get in touch!

5/5

Google

Good viewing, agent could answer our questions. They were flexible with viewing times which worked out for us.

T · 11 May 2025 · Brockenhurst Basingstoke

Agent replied · 24 December 2024

We're glad to hear you had a good viewing experience and that our agent was able to answer your questions. It's great to know our flexibility with viewing times made things easier for you. If you have any further questions or need assistance, we're always here to help!

5/5

Google

Kian was very professional and friendly. He was prepared for the viewings, knew his way around and also knew the correct times to let us explore on our own.

Carike · 11 May 2025 · Brockenhurst Basingstoke

Agent replied · 24 December 2024

Thank you so much for your kind words! We're delighted to hear that Kian made such a positive impression. He takes great pride in providing a professional yet friendly experience, ensuring every client feels well-informed and comfortable … More

5/5

Google

I would thoroughly recommend Brockenhurst they were superb from selling to completing especially the staff in Basingstoke and Dawn in Whitchurch.Julie Matt Sarah and Kian were always available to speak to when we had a problem .Thank you all very much from Tony and Rachel Antell

Rachel · 11 May 2025 · Brockenhurst Basingstoke

Agent replied · 9 December 2024

Thank you so much, Tony and Rachel, for your lovely feedback! We’re thrilled to hear that your experience with Brockenhurst was superb from start to finish. It’s fantastic to know that our team in Basingstoke, Julie, Matt, Sarah, and … More

5/5

Google

Me and my husband had a couple views with Danielle yesterday and she was absolutely amazing. As a first buyers we don’t have experience but she answered all our questions and even more. Really helpful and patience. I wish we had more views with agents like Danielle. Thank you very much

Adina · 11 May 2025 · Brockenhurst Basingstoke

Agent replied · 9 December 2024

Thank you so much for your kind words and wonderful feedback! We’re delighted to hear that Danielle provided such a positive experience for you as first-time buyers. We know how important it is to feel supported during this exciting (but … More

1/5

Google

Awful service, will say anything to get a sale.

Martin · 11 May 2025 · Brockenhurst Basingstoke

Agent replied · 9 December 2024

Thank you for your feedback. We’re sorry to hear you feel this way, as providing exceptional service and honest advice is incredibly important to us. … More

1/5

Google

I booked a viewing appointment..I was already at the property and I got the call saying that the booking had to be cancelled. Very disappointing

Tek · 11 May 2025 · Brockenhurst Basingstoke

Agent replied · 12 November 2024

Dear Tek, I apologise for the inconvenience caused by the cancellation of your viewing. My … More

5/5

Google

Kian was very helpful, friendly and welcoming when showing me around the property. He also went out of his way to organise calls with mortgage advisors and the housing people attached to the property

Ashley · 11 May 2025 · Brockenhurst Basingstoke

Agent replied · 12 November 2024

Thank you so much for your kind words! We're thrilled to hear that Kian made your experience so positive. He always goes above and beyond to support our clients, and it’s great to know his efforts were helpful for you, especially with … More

5/5

Google

We had a great experience with Kian at Brockenhurst and highly recommend. He's been communicative, accomodating, knowledgable and very friendly throughout which we've certainly learnt isn't a given!

Katie · 11 May 2025 · Brockenhurst Basingstoke

Agent replied · 23 October 2024

Thank you so much for your kind words and recommendation! We're thrilled to hear you had a great experience with Kian and that his communication, knowledge, and friendliness stood out. If there's anything else we can assist you with in the future, don’t hesitate to reach out. Wishing you all the best!

5/5

Google

Brilliant service. Sarah was really helpful and professional will definitely use again in the future.

BiGOZ · 11 May 2025 · Brockenhurst Basingstoke

Agent replied · 11 May 2026

Thank you for your kind words! We're delighted to hear that you had a brilliant experience with Sarah. She always goes the extra mile to provide a professional and helpful service. We truly appreciate your support and look forward to assisting you again in the future!

5/5

Google

We have dealt with Brockenhurst for our purchase and it was a very good experience, especially Kian, Dawn and Danielle. Very professional and timely, never pushy, all together good experience 😊 …

Alicja · 11 May 2025 · Brockenhurst Basingstoke

Agent replied · 24 December 2024

Thank you for sharing your experience! We’re delighted to hear that Kian, Dawn, and Danielle made your purchase such a positive one. Their professionalism and timely assistance are qualities we’re very proud of, and we’re glad they helped make the process smooth and enjoyable for you. Wishing you all the best in your new home!

5/5

Google

Kian was exceptionally friendly and professional, making the property search process much easier. His approachable nature made it feel like we had known him for years. It was a pleasure dealing with him

Fabio · 11 May 2025 · Brockenhurst Basingstoke

Agent replied · 24 December 2024

Thank you for your lovely feedback! We’re so pleased to hear that Kian’s friendly and professional approach made your property search a smoother and more enjoyable experience. It’s fantastic to know he made such a positive impression and … More

5/5

Google

I am currently selling my property with Brockenhurst, and Kian has been an absolute pleasure to work with. He is a lovely chap, highly professional, and comes highly recommended. Kian expertly arranged all the viewings and ensured everything went smoothly throughout the process.

Cristian · 11 May 2025 · Brockenhurst Basingstoke

Agent replied · 24 December 2024

We’re thrilled to hear that Kian has made your selling experience such a positive one. His professionalism and dedication to ensuring a smooth process truly set him apart. We’ll be sure to pass on your wonderful feedback to Kian, he’ll be delighted! Wishing you continued success with the sale of your property.

5/5

Google

James and his team provided great strategic direction on pricing and marketing and managed to sell the property through their client list. Excellent communication dealing quickly and effectively with any queries. Never thought I’d be recommending an estate agents but we would have no hesitation in suggesting Brockenhursts.

Ian · 8 May 2025 · Brockenhurst Andover

Agent replied · 8 May 2026

Thank you so much for your kind words and thoughtful review. We're thrilled to hear that you were happy with the strategic approach James and the team took with pricing and marketing. Ensuring clear and prompt communication is always a priority for us, so it's fantastic to know you felt well-supported throughout the process. We’re truly grateful for your recommendation, it means a lot to us. If you ever need anything in the future, please don’t hesitate to reach out.

5/5

Google

Anji was super helpful & guided us through a very challenging selling process. We are incredible grateful for her excellence communication & advice. Thank you Anji.

Mia · 8 May 2025 · Brockenhurst Andover

Agent replied · 25 December 2024

Thank you for your kind words! We're so pleased to hear that Anji's support and guidance made such a positive impact during what can be a challenging process. Her excellent communication and advice are a testament to her dedication, and we’re thrilled she could help make your experience smoother. We’ll be sure to pass on your thanks, and we wish you all the best moving forward!

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Awards

Industry awards

Brockenhurst is among EA Masters 2026 winners.

EA Masters winners in two years, the group and its branches: 2020, 2026.

EA Masters by year, 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Brockenhurst

Which Brockenhurst office has the most reviews?

Andover has the most, with 367 reviews rated 4.6 out of 5, followed by Ludgershall with 242.

Where are the Brockenhurst offices?

The six Brockenhurst offices, by town:

  • Andover: 1-3 London Street, Andover, SP10 2NU
  • Basingstoke: 8 Buckland Parade, Basingstoke, RG22 6JN
  • Ludgershall: 9 Tidworth Road, Ludgershall, SP11 9QD
  • Oakley: The Old Post Office, Rectory Road, Oakley, RG23 7LJ
  • Overton: 21 High Street, Overton, RG25 3HB
  • Whitchurch: Kingsley House, Market Place, Whitchurch, RG28 7BH
What do buyers say about Brockenhurst?

7 reviews from buyers, rated 5.0 out of 5 on average. For example, Matthew wrote: "I just wanted to take a moment to give a huge shoutout to Dawn Ashfield and Aidan La Crois from Brockenhurst! They were absolutely amazing in helping us find ..."

Has Brockenhurst won any awards?

Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales and Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 1 other industry award since 2020.

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