Trusted Agent profile
★★★★★
1,985 reviews across 7 offices and 3 platforms
BRIDGES PROPERTIES has seven offices, in Ash Vale, Fleet, Basingstoke, Whitburn, Farnham, Frimley and Sonning Common. Together they have 1,985 reviews on three platforms, rated 4.8 out of 5 overall.
1,689
Reviews on Google
All 7 offices
75
Reviews on Facebook
All 7 offices
221
Reviews on Trustpilot
Business-wide
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BRIDGES PROPERTIES's seven offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for BRIDGES PROPERTIES, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleGreat service. Bridges went about selling my property professionally and swiftly, and kept me well informed at each step of the process
Hi Chris, thank you for your great feedback. I’m pleased we were able to sell your property professionally and swiftly, while keeping you well informed at every stage. Your comments are very much appreciated. … More
5/5
GoogleSpot on management for the whole tenancy process. Mimimun effort from me with the outcome required. Welll done Hannah and team. 5 stars well deserved.
5/5
GoogleGreat experience with Bridges, can not fault their professionalism. Keith, Amy and Cathy in Basingstoke office all great and recommended.
5/5
GoogleBridges helped us find a rental home in our area. Mary thanks for the great service. All went well with viewings, communication and now hopefully our move.
5/5
GoogleThe Rental team at Bridges (particularly Hannah) have been exceptional and I wouldn't hesitate to recommend them. Responsive, informative and well versed in every aspect of renting and the legalities that us landlords need to adhere to, I felt very confident at each point of getting my property rented.
Hi Claire, thank you for such a lovely review. I’m delighted Hannah and the rental team made you feel confident throughout the process, providing clear, responsive guidance and expert knowledge around landlord responsibilities. Your recommendation really means a lot. Kind regards, Emma from Bridges
5/5
GoogleBridges Estate Agents have been A+ from start to finish with renting my property. Clear communication at all times and have made the process so easy. Would highly recommend.
Hi Matt, thank you for your fantastic review. I’m delighted the team made renting your property such a smooth and straightforward process and kept communication clear throughout. We really appreciate your recommendation. Warm regards, Emma from Bridges
5/5
GoogleGaliya and Louis have exceeded my expectations. Throughout the process they have always been professional, honest and friendly. They are a credit to Bridges in the way they represent the company. I won’t hesitate to use them again
Hi Benno, thank you for your fantastic review. I’m delighted to hear that Galiye and Louis exceeded your expectations and provided such professional, honest and friendly support throughout your experience. They really will appreciate your kind words and recommendation. Warm regards, Emma from Bridges
5/5
GoogleVery professional and have been a wonderful help. Galia and Louis were so helpful throughout the process and kept us informed of every stage. We would highly recommend bridges estate agents in frimley
Hi Lisa, thank you for your lovely review. I’m delighted Galiye and Louis kept you informed at every stage and provided such helpful support throughout the process. Your recommendation of the Frimley team means a lot to us. Warm regards, Emma from Bridges
5/5
GoogleOverall our experience with bridges has been pretty satisfying and positive, the team at Frimley have been very helpful and supportive, from the initial visit from James to Galiye who mainly dealt with us day to day Galiye at every turn kept us informed of progress and responded within a timely manner of any queries we had I would highly recommend bridges to anyone
Hi Richard, thank you for your kind review. I’m pleased the Frimley team, especially James and Galiye, kept you well informed and supported throughout the process. Your recommendation means a lot. Warm regards, Emma from Bridges
5/5
GoogleHayley was fantastic. She was proactive, easy to contact, and really helped push things along. I always felt like she was on my side and working hard to get everything done.
Hi Lucy, thank you for your kind words. I’m delighted to hear Hayley was proactive, easy to reach, and worked hard to push everything along. Feeling like someone is truly on your side makes such a difference, and I’m so pleased Hayley gave you that reassurance throughout. Warm regards, Emma from Bridges
5/5
GoogleHi Hayley, Ben from Ash vale branch, I would like to express my sincere thanks for all your assistance in helping me through the purchase process. From the very beginning, you were professional, responsive, and proactive. I really appreciated how reachable you were whenever I had questions or concerns, and how quickly you took action to move things forward. Whenever there were issues or delays, you stepped in promptly, communicated clearly with all parties, and helped resolve matters efficiently. Your support and coordination made what can often be a stressful process much smoother and more manageable. I felt well supported throughout and confident that everything was being handled in the right way. Thank you again for your hard work and dedication. I would not hesitate to recommend Bridges Estate Agency to others in the future.
Hi Guo, thank you for such a thoughtful and detailed review. I’m delighted Hayley and Ben supported you so proactively throughout your purchase, keeping communication clear and resolving issues quickly to make the process smoother and less stressful. Your recommendation means a great deal to the team. Warm regards, Emma from Bridges
5/5
GoogleHayley and Ben were excellent throughout the whole process. They went above and beyond to ensure that the process went as smooth as possible. Hayley touched base with us most days and ensured that we were kept well in the loop with what was going on at all times. Thank you, both!
Hi Maisie, thank you for your kind words. I’m delighted Hayley and Ben went above and beyond to keep you fully informed and make the process as smooth as possible, that regular contact really does make a difference. Warm regards, Emma from Bridges
5/5
GoogleThe Bridges Properties team provided an amazing service , they are very professional and efficient with all aspects of the house sale and they just sold our house recently in record time prior to Christmas. I would highly recommend and use them again without any hesitation .
Thank you so much for your kind words William! We wish you all the very best 🏠☺️ Best Regards, The Bridges Team
5/5
GoogleWe felt extremely valued as customers with Bridges Properties. We really appreciate how they tailored their approach to our and our property's needs. The entire team was helpful, available and responsive to us. Although the process itself wasn't straightforward, there was no point at which we questioned selecting Bridges as our agent. We felt like valued customers. Niall, Charlotte, Morven, Zoe and the rest of the team made a stressful time a lot less difficult. I would highly recommend them to anyone looking to put their property on the market!!!
Thank you so much for your wonderful review. It really means a lot to us that we exceeded your expectations. Charlotte, Morven, Zoe and the team will be over the moon to receive this feedback. Thank you again for trusting us to sell your home. It’s been our pleasure! Best regards, The Bridges Properties Team 🏡🤍
5/5
GoogleCharlotte was amazing as was all the team. Always someone on the end of the phone to answer any question I had. As this was the first time I was selling a property they led me through each step. Would 100% recommend bridges properties to sell your home!
Hi Adele, Thank you for your kind words! Charlotte really is the best at her job. It was our pleasure to sell your home 🏠 From, The Bridges Team 🤍
5/5
GoogleCharlotte, from beginning to end of the house sale process was outstanding. She was respectful, helpful and honest all the way through. I am so glad that i chose bridges to sell my mothers house as the attention to every detail was outstanding. If your looking to sell a property, i have no hesitation at all in putting bridges name forward as a recommendation for selling your home. The process from start to finish was seamless. Thank you to charlotte and all the bridges team.
Hi Lynne, Thank you for taking time to leave such a lovely review! We’re really pleased to hear you had such a positive experience. Keeping clients fully informed and supported is something we take huge pride in, especially through a stressful time. Thank you for trusting Bridges Properties 🏠 Best Wishes The Bridges Team ❤️
5/5
GoogleFrom start to finish the service from Bridges Properties was amazing. Communication was regular and kept us fully informed of progress, Charlotte made sure we understood the process and it was exactly as described! All advice and guidance from Charlotte was appreciated. All questions were answered and she helped with decision making. All staff were knowlegeable and experienced so they confidently managed this sale and took the stress out of it. We can't thank her and staff enough for their support and expertise throughout.
Hi Lynn, Thank you for taking the time to leave such a thoughtful review. We’re really pleased to hear you had such a positive experience. Keeping you fully informed and making the process as smooth as possible. Thank you for trusting us on the sale of your home. Best regards, The Bridges Team 🏡❤️
5/5
GoogleCharlotte was amazing to deal with, extremely efficient and well presented. She was knowledgeable on the processes involved and very positive and reassuring with good communication. Would highly recommend.
Hi Sarah, Thank you so much for your kind words! We're so pleased to hear Charlotte made such a positive impression and that you had a great experience. Thank you for the recommendation, it means a lot to us! 💛
5/5
GoogleWe had a fantastic experience selling our home, thanks to Morven, Kellie, Aly, Ali and all the Bridges Team. A special thank you to Charlotte who was excellent as our property specialist, professional, approachable and genuinely invested in making the process extremely stress-free. The whole sale was handled seamlessly from start to finish and completed in an impressive 3 weeks, which exceeded our expectations. Charlotte’s communication was clear, timely, and reassuring throughout. We couldn’t be happier with the service we received and would highly recommend Bridges Properties to anyone looking to buy or sell a property.
Hi James, Thank you so much for for your fanatic review ☺️ I will pass on this message to Charlotte and the rest of the team as they will be over the moon to hear this feedback! It was our pleasure to sell your home. From The Bridges Team 🏡🤍
5/5
TrustpilotGreat service throughout the renting…
Great service throughout the renting process. Clear communication, professional support, and everything was handled efficiently. Freya in particular, was amazing with her support!
5/5
TrustpilotWould highly recommend
Would highly recommend. Steve, Ben & Hayley were fantastic. Hayley you are awesome, thank you for chasing the chain for us and keeping everything moving, you’re a legend. Everything from start to finish amazing. Also love the scruples unlike some estate agents I could mention. We would definitely use Bridges again. Huge thank you 😊
5/5
GoogleAlfie was very dynamic in our sale. The house sale went through super quick and without any bumps at all. Communication was great throughout and as and when needed all in a friendly and professional way.
1/5
GoogleMy experience with Bridges Estate Agents (Frimley) was extremely disappointing and stressful. I regret signing their contract and strongly advise other sellers to proceed with caution. 1. High-Pressure Selling and Misrepresentation I initially contacted the agent simply for a property valuation. I was pressured to sign a Sole Selling Rights contract on the same day (20 October 2025). The agent repeatedly claimed they were "the best in the business," spoke negatively about competitors, and strongly encouraged me to use their recommended solicitor despite my clear preference to use my own. 2. Zero Performance and Poor Management Despite these assurances, my property was marketed for the 8-week period and received zero confirmed viewings. I had clearly informed the agent that I was unavailable on Tuesdays and Wednesdays. When they eventually mentioned two potential buyers, the suggested viewing was on a Wednesday. No effort was made to propose alternative dates or manage availability proactively. This lack of action was later referenced by the agent as a reason for the absence of viewings. 3. Lack of Professionalism in Marketing When a representative attended my property to take marketing photographs, papers were left on the floor and on furniture. These items were visible in the photographs that were later published online for advertising. This demonstrated a clear lack of care and basic professionalism in presenting my home for sale. 4. Attempted Extension of Contractual Liability After the 8-week period ended, I served my 21-day termination notice in line with the contract. However, the administrative team attempted to state that my Sole Selling Rights liability extended until 9 March 2026, instead of the correct termination date of 6 January 2026. I had to re-read my own contract and challenge this date to correct the record. 5. Contradictory Information Regarding Viewers Despite repeatedly stating that no viewings had taken place, the agency later sent a list of two alleged "viewers," which contradicted earlier emails from their staff confirming that no viewings were successfully arranged. This inconsistency caused unnecessary confusion and appeared to be an attempt to preserve a potential future commission claim. Overall, I felt pressured at the start, ignored during the marketing period, and handled aggressively once I exercised my right to terminate the agreement. The service provided was minimal, while significant emphasis appeared to be placed on maintaining contractual control rather than delivering results. I strongly recommend that sellers avoid Sole Selling Rights agreements with this firm or seek independent legal advice before signing.
5/5
GooglePetra showed us two lovely homes yesterday. She was very helpful, very professional and very good at seeing potential. She went out of her way to understand what we were looking for. She is the kind of agent I would want to show our own home.
Hi Ellen, thank you for your lovely review. I’m delighted Petra helped you see the potential in the homes you viewed and took time to properly understand what you’re looking for, that thoughtful, professional approach makes all the … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Ash Vale has the most, with 568 reviews rated 4.6 out of 5, followed by Fleet with 527.
The seven BRIDGES PROPERTIES offices, by town:
Yes. In The Trusted Agent 2026 awards, Whitburn won Trusted Agent.
