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Brian Holt Estate Agents reviews

4.6

★★★★★ Excellent

1,328 reviews across 3 offices and 2 platforms

www.brianholt.co.uk

Brian Holt Estate Agents has 1,328 reviews across three offices (Coventry, Kenilworth and Earlsdon) and two platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

1,286

Reviews on Google

All 3 offices

View Agents logo

4.9 / 5

42

Reviews on View Agents

All 3 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Brian Holt Estate Agents's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Brian Holt Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Brian Holt Estate Agents office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Had a viewing with Millie today and she was absolutely amazing. Answered all the necessary questions and provided valuable insights about the property .

Nadine · 22 March 2026 · Brian Holt Estate Agents Coventry

Agent replied · 22 April 2026

Thank you so much for your kind feedback! We’re delighted to hear that Millie made such a positive impression and was able to provide you with all the information and guidance you needed. We’ll be sure to pass your comments on to her. If there’s anything further we can help you with on your property journey, please don’t hesitate to get in touch. Best wishes, The Haart Lettings Team

5/5

Google

Millie was amazing with the way she articulated herself and the insights she provided regarding the property. She is an amazing estate agent.

Pauli · 22 March 2026 · Brian Holt Estate Agents Coventry

Agent replied · 22 April 2026

Thank you so much for your wonderful feedback! We’re thrilled to hear how highly you think of Millie and that her knowledge and communication made such a positive impact during your experience. She’ll be delighted to hear your kind words. If there’s anything else we can assist you with, please don’t hesitate to get in touch. Best wishes, The Haart Lettings Team

5/5

Google

I would like to recognise Elise Harrison for her professionalism and support throughout my move-in process. Despite some challenges with the property and landlord, Elise remained responsive, polite, and consistently followed up on the issues raised. She showed a genuine willingness to help and kept communication clear throughout, which I really appreciated.

Segun · 22 March 2026 · Brian Holt Estate Agents Coventry

Agent replied · 20 March 2026

Thank you for your kind feedback. We’re delighted to hear about your positive experience with Elise Harrison in Property Management during your move-in process. Elise takes great pride in delivering a high standard of service within our property management team, and it’s wonderful to know her professionalism, clear communication, and dedication made a difference, especially when navigating challenges with the property and landlord. We’ll be sure to pass on your recognition to Elise. Your comments are truly appreciated, and we’re pleased she was able to support you every step of the way. If there’s anything further we can assist you with, please don’t hesitate to get in touch.

5/5

Google

Exceptional service from Ben Witherford, fantastic communication throughout and nothing was too much trouble. Thank you Ben!

C · 17 March 2026 · Brian Holt Estate Agents Coventry

Agent replied · 20 March 2026

Thank you so much for your kind words! We're delighted to hear you had such a positive experience with Ben. He takes great pride in providing clear communication and going the extra mile for his clients, so it’s fantastic to see that reflected in your feedback. We really appreciate you taking the time to share this, and we’ll be sure to pass your comments on to Ben. If there’s ever anything else we can help with, please don’t hesitate to get in touch.

5/5

Google

I had a very positive experience with Elise Harrison. She was extremely helpful, responsive, and professional throughout our interaction. Elise handled my request promptly and made the whole process very smooth and stress-free. Her communication was clear, and she went above and beyond to ensure everything was resolved quickly. It’s rare to receive such attentive and efficient service, and I truly appreciate the support she provided. Thank you, Elise, for your excellent service, it is greatly appreciated!

Sabera · 17 March 2026 · Brian Holt Estate Agents Coventry

Agent replied · 20 March 2026

Thank you for your lovely feedback! We’re delighted to hear about your positive experience with Elise in our property management team at Haart. It’s great to know she provided such helpful, responsive, and professional service. We’ll be sure to pass on your kind comments to her, she’ll really appreciate it!

1/5

Google

Disappointing letting Agent. Before I paid my deposit, everything went so well and smoothly, very responsive agent. They certainly know how to satisfy and attract customers. However, after I have paid my deposits and moved into my new apartment, which is a very lovely place (thanks to the previous tenants/ the landlord),I am not receiving as much attention to the Harrt letting team members and, they are lacking of letting agent responsibilities (e.g not taking my issue seriously even after I went walked into the store for at least three times about the apartment issues; and nonsense response about my still missing inventory list). For the latest update, Harrt leeting team have only provided me the pipeguys contact, technicians came and checked. Then needed permission from the landlord, and after that, no more updates three weeks later. Thank you for your response to my review above 4 months later(xx/11/25). Now (16/03/2026), I still have not received my inventory list and non-communication from any of your team members. This doesn’t align with the reply of this review, please follow-up. Good review will be provided if so, otherwise I will know what to do.

Theo · 16 March 2026 · Brian Holt Estate Agents Coventry

Agent replied · 20 March 2026

Thank you for sharing your experience with us. We're sorry to hear about the issues you've faced and the lack of communication; this is not the level of service we strive to provide.

5/5

Google

Sunjay has been extremely helpful through the process of viewing and reserving my home. The communication has been instant and he has helped with any queries I have had.

Cara · 13 March 2026 · Brian Holt Estate Agents Kenilworth

Agent replied · 13 April 2026

Hi Cara, thank you for leaving this wonderful review for Sunjay. It is great to know the communication has been second to none.

5/5

Google

Recently attended a viewing which turned into an accepted offer. We found Sunjay to be knowledgeable and friendly during the process, he was able to answer all our questions or follow up with the vendors for us and put us at ease when making such a big decision. We are grateful for Sunjay’s help and advice.

Emma · 13 March 2026 · Brian Holt Estate Agents Kenilworth

Agent replied · 13 April 2026

Thank you Emma for leaving such a kind review for Sunjay. It is brilliant to hear Sunjay has been helpful throughout your purchasing process.

5/5

Google

Great service from Sunjay at Haarts. He has exactly the right sales approach, proactive, reliable and highly communicative throughout. He kept us updated at every stage and followed up on all actions promptly. Our house sold within a week, which speaks for itself. Highly recommend.

Sophie · 13 March 2026 · Brian Holt Estate Agents Kenilworth

Agent replied · 13 April 2026

Thank you Sophie for this 5 star review you have given Sunjay. It is amazing to hear you finally got the service and proactiveness you deserved. We’re extremely happy you chose haart to help you move.

5/5

Google

Sunjay has helped me to secure my perfect house against all odds. Strong recommend.

Daniel · 13 March 2026 · Brian Holt Estate Agents Kenilworth

Agent replied · 13 April 2026

Thank you Daniel for this review. It was a pleasure helping you find your new home.

5/5

Google

Rishi was lovely! Very pleasant and helpful. Thank you so much

Kathryn · 13 March 2026 · Brian Holt Estate Agents Kenilworth

Agent replied · 13 April 2026

Thank you for his wonderful review.

5/5

Google

Rishi was very helpful, friendly and informative during our viewing

Imogen · 13 March 2026 · Brian Holt Estate Agents Kenilworth

Agent replied · 13 April 2026

Thank you Imogen for leaving this review for Rishi. It is good to know that the service you have received was excellent.

5/5

Google

Rishi is great… always keeps in touch with new properties coming on the market… so eager and keen to help! Thanks Rishi!

Helen · 13 March 2026 · Brian Holt Estate Agents Kenilworth

Agent replied · 13 April 2026

Thank you for leaving this review for Rishi. Communication is important here at haart, and so we're happy you appreciate our team keeping in touch.

5/5

Google

Whilst looking for a house in Kenilworth Rishi has been so helpful and kept us in the loop about properties coming on the market. He phoned up each week to check how our process was going and was always very professional!

Chloe · 13 March 2026 · Brian Holt Estate Agents Kenilworth

Agent replied · 22 January 2025

Thank you for the kind words expressed for Rishi.

5/5

Google

Elise Harrison has been brilliant sorting the repairs needed at my property, ensuring I’m kept up to date with progress and dealing with my repairs quickly and efficiently. Thanks Elise!

Amy · 6 March 2026 · Brian Holt Estate Agents Coventry

Agent replied · 20 March 2026

Hi Amy, thank you for the lovely review for Elise in Property Management

5/5

Google

Elise has been wonderful and incredibly helpful in addressing all of my concerns.

Alpha · 6 March 2026 · Brian Holt Estate Agents Coventry

Agent replied · 20 March 2026

Hello Alpha, thank you for leaving a fantastic review for Elise in our Property Management team

5/5

Google

Elise Harrison is absolutely fantastic! From start to finish, she was professional, knowledgeable, and genuinely caring. She goes above and beyond to make sure everything runs smoothly and that you feel completely supported throughout the process. Her communication is clear and prompt, and she takes the time to explain everything thoroughly, which makes a huge difference. You can tell she truly cares about delivering high-quality results and building strong, trusting relationships. 🙌

Panagiotis · 6 March 2026 · Brian Holt Estate Agents Coventry

Agent replied · 20 March 2026

Hello Panagiotis, thank you for leaving a fantastic review for Elise in our Property Management team

5/5

Google

Great and remarkably fast service! Finding accommodation in Coventry has been incredibly easy and straightforward with haart. Despite the initial apartment I enquired about already being let, Lillie-May Hughes proposed a larger one for just a few pounds more per month. After accepting the offer, the entire procedure was carried out online, allowing us to keep track of everything, both for the tenant and the agent/landlord. Lillie-May made sure everything ran smoothly by constantly updating me throughout the entire process. I wholeheartedly recommend this agency, as well as the agent!

Elio · 6 March 2026 · Brian Holt Estate Agents Coventry

Agent replied · 30 September 2023

Thank you for leaving Lillie a kind review based on her service! If you require any more help, please get in touch with us at Haart!

5/5

Google

Riley was very helpful

ANTHONY · 27 February 2026 · Brian Holt Estate Agents Coventry

Agent replied · 20 March 2026

Thank you very much for your kind comments on Riley's service. Kind regards Haart Coventry

5/5

Google

Amazing service and extremely helpful. I had Riley helping me through this process and thanks to him everything was smooth and no stress whatsoever.

Luke · 27 February 2026 · Brian Holt Estate Agents Coventry

Agent replied · 20 March 2026

Thank you very much for your kind comments on Riley's service. Kind regards Haart Coventry

5/5

Google

Elise Harrison is a fantastic property manager. She manages my workload clearly and efficiently, and her positive, supportive approach makes a real difference to my day. She’s always helpful, professional, and encouraging, creating a productive and motivating work environment. I truly appreciate her support.

Mohammed · 27 February 2026 · Brian Holt Estate Agents Coventry

Agent replied · 20 March 2026

Thank you very much for your kind comments on Elise's service. Kind regards Haart Coventry Property Management

5/5

Google

Hasnen has been very helpful and supportive throughout the process, i strongly recommend.

Gamal · 27 February 2026 · Brian Holt Estate Agents Coventry

Agent replied · 20 March 2026

Thank you very much for your kind comments on Hasnen's service. Kind regards Haart Coventry

1/5

Google

Really not impressed with Haarts. They took the selling fee direct from my funds at my solicitors, rather than me paying them direct. Not the most professional agents I’ve used. Very vague emails, sending lowballing offers from interested parties before sale (almost £70k lower than advertised with my price being OFFERS OVER). Insulting. Agents don’t want to know after they get their fee. Ignoring emails. Wouldn’t recommend, and won’t be selling any of my other properties through them.

J · 22 February 2026 · Brian Holt Estate Agents Kenilworth

5/5

Google

I had a fantastic experience with Andy at Harrt during my recent property purchase. From start to finish, he made what can often be a stressful process feel incredibly smooth and manageable. …

George · 22 February 2026 · Brian Holt Estate Agents Coventry

Agent replied · 20 March 2026

Thank you so much for taking the time to leave such a thoughtful review. I’m really pleased to hear that your experience felt smooth and manageable, that’s always the goal, especially during what can be a stressful process. I’m glad the … More

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Brian Holt Estate Agents

How many reviews does Brian Holt Estate Agents have?

Brian Holt Estate Agents has 1,328 reviews across its three offices, rated 4.6 out of 5 overall: 1,286 on Google, 42 on View Agents.

Which Brian Holt Estate Agents office has the most reviews?

Coventry has the most, with 966 reviews rated 4.6 out of 5, followed by Kenilworth with 236.

Where are the Brian Holt Estate Agents offices?

Brian Holt Estate Agents has three offices:

  • Coventry: 15-17 Warwick Row, Coventry, CV1 1EX
  • Earlsdon: 65 Earlsdon Street, CV5 6EL
  • Kenilworth: 13 Warwick Road, Kenilworth, CV8 1HD
What do sellers say about Brian Holt Estate Agents?

19 reviews from sellers, rated 4.8 out of 5 on average. For example, Gemma wrote: "'I would just like to thank Andy Gibbs for all his support, help and hard work during the recent sale of my house. He was always there to offer advice and ..."

What do buyers say about Brian Holt Estate Agents?

5 reviews from buyers, rated 5.0 out of 5 on average. For example, Baljit wrote: "Andrew Gibbs was a credit to Brian Holt. The level service he provides when purchasing a property was second to none. I've bought 5 properties and never known ..."

What do landlords say about Brian Holt Estate Agents?

6 reviews from landlords, rated 5.0 out of 5 on average. For example, Lisa wrote: "I have used Brian Holt in Earlsdon as my letting agent for many years now. I met 3 companies when making my choice. They were by far the most professional and ..."

What do tenants say about Brian Holt Estate Agents?

8 reviews from tenants, rated 4.8 out of 5 on average. For example, Quentin wrote: "I am just leaving a quick message for anyone hesitating, looking for a letting agency you can trust. With Brian & Holt, it is the case (I spoke with a few in ..."

Has Brian Holt Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Brian Holt Estate Agents, Coventry won Platinum; Brian Holt Estate Agents, Kenilworth won Gold.

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