5/5
Excellent experience with haart, very helpful and supportive throughout the process of selling our house. In particular Will Heard was fantastic, very professional and kept us well informed of the process. Would highly recommend!

Trusted Agent profile · Warwickshire
Verified
★★★★★
1,328 reviews across 3 offices and 2 platforms
Brian Holt Estate Agents has three offices, in Coventry, Kenilworth and Earlsdon (Warwickshire). Together they have 1,328 reviews on two platforms, rated 4.6 out of 5 overall.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
'I would just like to thank Andy Gibbs for all his support, help and hard work during the recent sale of my house. He was always there to offer advice and ...Read all 19 from sellers
Andrew Gibbs was a credit to Brian Holt. The level service he provides when purchasing a property was second to none. I've bought 5 properties and never known ...Read all 5 from buyers
I have used Brian Holt in Earlsdon as my letting agent for many years now. I met 3 companies when making my choice. They were by far the most professional and ...Read all 6 from landlords
I am just leaving a quick message for anyone hesitating, looking for a letting agency you can trust. With Brian & Holt, it is the case (I spoke with a few in ...Read all 8 from tenants
Brian Holt Estate Agents's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Brian Holt Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Excellent experience with haart, very helpful and supportive throughout the process of selling our house. In particular Will Heard was fantastic, very professional and kept us well informed of the process. Would highly recommend!
5/5
Easy to talk to and easy to approach on the phone, they have helped me with numerous issues and have been quick at that too. Anthony who i have dealt with for the majority of this time has been excellent
Dear Dan, the property management team would like to thank you very much for your review, we are so pleased to hear your comments about Anthony's service . If there is anything more that we can assist you with please do not hesitate to contact us on 02476717389. Kind Regards - Haart Property Management
5/5
Excellent working relationship with Andrew, credit to haarts, really valued his input. He helped secure the purchase from start to finish. Thank you Andy.
Thanks for leaving a such a great review, we really appreciate the positive feedback and we look forward to working with you in the future. Best wishes from Andrew and the Haart Team.
5/5
Great Experience and a Great Team. Worked closely with Will who has worked at pace and communicated through the purchasing process.
Hi Sandip, Thank you very much for your kind words about Will's service. We really appreciate the feedback. Many thanks Haart Coventry
5/5
Very good services. Thank you Andrew Gibbs.
Amazing, thank you so much for leaving a positive review. Best wishes from Andrew and the Haart Team.
5/5
Really positive experience and Will was fantastic throughout
Hi Jacob, Thank you very much for your positive comments, it has been a pleasure helping you move, Many thanks from Will and the haart team.
5/5
William Heard has been a great help and support during our selling process. He has answered any questions or queries we had, nothing was too much trouble. We would highly recommend him.
Hi Juliette, Thank you very much for your kind words about Will's service. It was a pleasure to sell your home! Many thanks Haart Coventry
5/5
Could not find a problem, will and the team were great. We even had a sale fall though on the day of exchange and he got an offer one week later. Great and thank you
Thank you very much for your kinds words about Will and the team , we are very happy to have helped you throughout the process and would love to help with anything else. Thanks Haart Coventry
5/5
Will was very welcoming and transparent with me. He was very honest and open to questions.
Hi Shahriar, Thank you very much for your comments, I am glad Will was able to help and answer all your questions throughout the buying process. Thanks Haart Coventry
5/5
On my recent property purchase i have been working with Andrew gibbs and i must say so far i am really pleased his professionalism and negotiating skills. He is always helpful and answers all my querries.
Hello Kushal, thank you for taking the time to leave us a review, it's been an absolute pleasure to work with you and we look forward to working with you again. Best wishes from Andrew and the Haart Team.
5/5
Thank you to Will who helped us view a property in Coventry. He has gone above and beyond to ensure we are up to date in the house buying process. All calls and emails are responded to swiftly with great professionalism. Thank you once again.
Hi Raeesah, Thank you very much for your kind comments on Will's service. We really appreciate the positive feedback. Thanks Haart Coventry
5/5
Very helpful estate agents and great staff
Thanks Matthew, we really appreciate your support and positive feedback. Best wishes from the Haart Team.
5/5
After an exceptional long period with numerous problems, Mr Andrew Gibbs and Ms Karen Smith managed to withhold the buyer in this inactive market condition. The sale was finally completed yesterday. Andrew and Karen were very professional and responsive. They made sure that the sale was possible to be succeed.
Dear Peter, we appreciate your feedback and are glad you are happy with the service, let us know if there is anything else you need. Regards, Rishi Kotak (haart Coventry now incorporating Brian Holt Lettings)
5/5
Have been assisted by Andy Gibbs throughout my process of purchasing my first home. He has been an extremely useful in providing me with houses that fit my preferences and dedicating his time to talk me through the process of buying my first home. I appreciate Andy for being open and honest with me and giving his advice on such an important decision. Absolutely fantastic guy, and would recommend reaching out to him if you are in the market to buy / sell.
Hello Zain, thank you for leaving such a glowing review, you've been an absolute pleasure to deal with and I'm really pleased we can support you through this process of buying your first home. Best wishes from Andrew and the Haart Team
5/5
Really good agency estate, specially Andrew Gibbs is a professional ,helpful and trust person. Thanks
Hello Vasile, thank your for your kind remarks, we really appreciate the positive feedback and would love to work with you again in the future. Best wishes, Andrew and the Haart Team
5/5
Big thank you to Aimee Dearden in the Coventry office for the quick, efficient and professional service she has been providing for several years now in the letting of our property
Dear Karl, the property management team would like to thank you very much for your review, we are so pleased to hear your comments about Aimee's service . If there is anything more that we can assist you with please do not hesitate to contact us on 02476717389. Kind Regards - Haart Property Management
5/5
Currently in the process of purchasing my first house, close to completion and just wanted say both Andy and Karen have been very accommodating. They have always kept me updated on the progress right from the beginning, and have been very transparent and communicative. Very happy as the buyer so far.
Hello Kylie, thank you for taking the time to share your experience with us, you've been fantastic to deal with and we look forward to handing you the keys to your new home. Best wishes from Andrew, Karen and the Haart Team.
5/5
I came to view the apartment by Steve. Very professional
Dear Akintomide, the lettings team would like to thank you very much for your review, we are so pleased to hear your comments about Steve's service . If there is anything more that we can assist you with please do not hesitate to contact us on 02475096634. Kind Regards - Haart Lettings.
5/5
Dealt with Steve, very helpful and professional. Very much recommended.
Hi Simon, thank you very much for your 5 star review, we are so pleased to hear your comments about Steve's service. If there is anything more that we can assist you with please do not hesitate to contact us on 02475096634. Kinds Regards - Haart Residential Lettings Team
5/5
Dealt with Steve - great chap, friendly and puts you at ease, all while clearly having a great knowledge of the market. Would recommend.
Dear Guy, the lettings team would like to thank you very much for your review, we are so pleased to hear your comments about Steve's service . If there is anything more that we can assist you with please do not hesitate to contact us on 02475096634. Kind Regards - Haart Lettings.
5/5
As a landlord, I have really appreciated Aimee’s help in expediting the renewal of my tenancy agreement. This has helped to secure a new loan offer in a difficult mortgage market which means I can continue to keep my rental property rather than selling it.
Dear Rachel, the property management team would like to thank you very much for your review, we are so pleased to hear your comments about Aimee's service . If there is anything more that we can assist you with please do not hesitate to contact us on 02476717389. Kind Regards - Haart Property Management
5/5
Thanks to Helen, Anna and the team for excellent service during a difficult time.
We are delighted to have successfully sold and completed on the sale of your property. It is always great to hear that our customers have experienced the high level of service that we strive to deliver here at Haart. We wish you happiness in the future and thanks for choosing Haart to market your property.
5/5
We had a chain of 5, and when we were about to exchange, the chain collapsed. Anna and the team worked hard to get the sale going again and managed to do so. There were a lot of things that needed chasing and sorting out, but they managed it all. My father had vacated the house several months before it was finally sold. Anna went out to check it when the people clearing the house accidentally triggered the alarm. They also checked it during the cold weather and Anne did all the meter readings for us on the completion date to save me having to travel back and do them. Many thanks!
Thank you so much for this brilliant review which we are delighted to receive. We are always here to help and try to go the "extra mile" for all of our customers. Thank you for choosing Haart, we wish you and your Father all the very best.
5/5
We were extremely impressed by Anna's proactiveness throughout the process. She kept us updated via emails regularly and we never needed to ring up to chase for anything. For us, this was very much appreciated because we had a very tight deadline due to mortgage offer. I would fully recommend the service. Thank you Anna! You helped us achieve what I initially thought was mission-impossible!
Many thanks for this wonderful review, it is great to hear that we provided our usual 5 Star service. We are a pro active agent and spend a lot of time communicating with our customers - both buyers and sellers. Thank you.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Coventry has the most, with 966 reviews rated 4.6 out of 5, followed by Kenilworth with 236.
The three Brian Holt Estate Agents offices, by town:
19 reviews from sellers, rated 4.8 out of 5 on average. For example, Gemma wrote: "'I would just like to thank Andy Gibbs for all his support, help and hard work during the recent sale of my house. He was always there to offer advice and ..."
5 reviews from buyers, rated 5.0 out of 5 on average. For example, Baljit wrote: "Andrew Gibbs was a credit to Brian Holt. The level service he provides when purchasing a property was second to none. I've bought 5 properties and never known ..."
6 reviews from landlords, rated 5.0 out of 5 on average. For example, Lisa wrote: "I have used Brian Holt in Earlsdon as my letting agent for many years now. I met 3 companies when making my choice. They were by far the most professional and ..."
8 reviews from tenants, rated 4.8 out of 5 on average. For example, Quentin wrote: "I am just leaving a quick message for anyone hesitating, looking for a letting agency you can trust. With Brian & Holt, it is the case (I spoke with a few in ..."
Yes. In The Trusted Agent 2026 awards, Coventry won Platinum and Kenilworth won Gold.