Trusted Agent profile
★★★★★
710 reviews across 6 offices and 2 platforms
Black Katz has six offices, all in London. Together they have 710 reviews on two platforms, rated 3.9 out of 5 overall.
Black Katz's six offices, most reviewed first. Each has its own page.
Showing 703 reviews on Google only. Show every review
5/5
GoogleMet with Johnny and he was very kind and efficient, walked us through what we needed to know about the property and was quite helpful.
Thanks for taking the time to share this! Happy to hear Johnny made everything straightforward for you.
5/5
GoogleTehya has been so helpful helping us with the new house we rented through BlackKatz, any adjustments we needed to make she was incredible at dealing with quickly and smoothly
5/5
GoogleThomas and Aidan frok Black Katz were very helpful in finding me my new flat. Thomas has been very attentive to what I want with the flat- location, price, accessibility and have arranged 4-5 viewings in a day on a Saturday when I was …
Thank you Daphne. It was an absolute pleasure helping you find your new flat, and I’m really glad we were able to match what you were looking for. … More
5/5
GoogleVery professional service, good communication, and fair prices
5/5
Googlethank you Ally and Molly for smooth and easy renewal process.
Thank you for your continued trust in us! We’re happy to hear that Ally and Molly ensured your renewal was smooth and easy.
5/5
GoogleMolly has always been responsive and extremely helpful. Any questions or minor issues were addressed quickly and professionally, which made the whole process very smooth.
Thank you so much for your thoughtful review! We’re thrilled to hear that Molly was responsive and helpful throughout your experience.
5/5
GoogleReally helpful agency. Organised and with a simple tenancy process. Donald was really helpful in helping us find a suitable property. His colleague Dani is a master negotiator and helped us get a really good rental agreement. Initial reviews had me a bit sceptical but the whole process was straight forward and hassle free!
5/5
GoogleSal was really helpful in my flat search always having great communication to find a flat I really like, would recommend him to anyone looking for a nice flat in London
5/5
GoogleBlack Katz is a trustworthy agency. They are easy to contact, very helpful to tenants and take care of all the documentation. Sal is a particularly helpful agent, who goes the extra mile to find the best possible properties for the tenants he advices, and the best possible tenants for the landlords he is working for.
5/5
GoogleEverything's been smooth and easy! Huge thanks to Sal and his quick actions, tips and transparency. The whole team was really nice and helpful too :)
5/5
GoogleI had an excellent experience working with Sal Ozkes. He helped me find and secure a property in just one day, which was incredibly efficient. The entire process was smooth and transparent from start to finish. I would highly recommend Sal to anyone looking for a place in London.
1/5
GoogleI had a very bad experience with Black Katz Camden in October 2025, about a month before we moved out of the property in Sutherland Ave. Definitely an agency operated in 🚩🚩🚩 One morning, we accidentally locked ourselves out, leaving our keys inside. With no other option, we contacted Black Katz for assistance. A male staff member answered and informed us that they did not have a spare key and advised us to contact Villachase Management, their property management partner. This was already concerning, as a landlord or agent should reasonably have a spare key available for emergency situations. We then contacted Villachase Management, who were responsive and willing to help, despite their office being around 45 minutes away. When the Villachase representative arrived, the spare key unfortunately did not work. He then contacted Black Katz to explain the situation and speak to the same staff member. The response from Black Katz was shocking and deeply disappointing. The staff member stated that there was nothing they could do, told us to find a solution ourselves, and dismissively remarked that we were moving out the following month anyway. This lack of care and responsibility stunned both us and the Villachase representative, who was clearly taken aback by the response. Fortunately, workers fixing a neighbouring flat helped us remove the window grills so we could safely enter the property and unlock the door from inside. Without their help, we would have been left stranded. The comments and attitude from Black Katz were heartless, humiliating, and entirely unprofessional, especially considering that my wife was pregnant at the time, which made the situation extremely stressful. Basic empathy and problem-solving were completely absent. In contrast, Villachase Management showed professionalism, patience, and genuine concern, staying with us and continuing to assist until we were safely inside. Based on this experience, I strongly urge current and future customers to reconsider using Black Katz. The lack of accountability, support, and human consideration we encountered was unacceptable.
5/5
GoogleI had a great experience renting my flat through Black Katz. Aaliyah was extremely professional and showed me the property, answering all my questions clearly and honestly. Lauren was also fantastic and supported me throughout the whole process, making everything smooth and less stressful. Really helpful team, highly recommended!
5/5
GoogleMy experience with Black Katz has been extremely positive. Unlike other rental agencies, I felt as though the property agents, specifically Shayla, were on my side throughout the process of finding a letting.
5/5
GoogleHad a great pleasure working with black katz super reliable and helpful staff raj gave exceptional service,friendly very accurate couldn't ask for more .
5/5
GoogleVery good. Raj was brilliant
5/5
GoogleRaj is a great person and a great agent really professional he helped a acquire an amazing property. I cant think of anyone that does a better job than Raj. I will definitely be working with him again in the future.
Hi Wahid, I am so pleased to hear that you had a amazing experience with Raj. I know he will be really happy to hear about the 5 star review but more than that the fact you would definetly be working with him in the future! Thank you! Zia
5/5
GoogleGreat experience with this agent. They really know what they are doing and went above and beyond to help me . Would definitely recommend, especially the agent I dealt with, his name was Raj. Will definitely recommend for any of your property needs.
Hi Jalal, Thank you for your positive 5 star review. I am so pleased to hear that you had a positive experience with Raj and that he went above and beyond. You recommendation is appreciated. Zia
5/5
GoogleGreat service from Raj and the team throughout the process. We encountered a few issues with the property, but Raj handled everything efficiently and promptly. Communication was clear, responses were quick, and the issues were resolved with minimal hassle. It was reassuring to deal with someone so professional and proactive, and the overall experience was smooth because of their support.
Hello Aziz, Thank you for the review, really happy that Raj was able to deal with the issues you had efficiently and promptly. Zia
5/5
GoogleOur experience with Black Katz has been very positive from start to finish. We initially contacted Don to help us find a suitable flat, and he was extremely helpful in advising on locations and identifying a sensible option for commuting. … More
Julien, we’re really pleased to hear you had such a positive experience with Black Katz. It’s great to know Donald was able to help you find the right place and make the viewing process quick and easy. We’re also thrilled to hear such kind … More
5/5
GoogleI have been a landlord with my property being locked after by Black Katz for several years. I have always been very satisfied with their professional work. It has got even better with Ally Aldridge looking after it. I can not recommend … More
Thank you for the kind words and ongoing support. It’s great to hear you’ve been so happy with the service, and especially with Ally, she’ll be delighted with your feedback. We’re very happy to continue managing your property.
5/5
GoogleVery quick, easy, and convenient process. Couldn't have asked more from Aidan - he was so helpful and responsive to all our needs. Highly recommend!
Thank you for your kind review. We’re glad to hear the process was quick and convenient, and we truly appreciate your recommendation. Aidan will be happy to hear your feedback.
5/5
GoogleMassive thank you to Justin for his professionalism and quick responses. Helped us secure our new flat with ease, thank you again.
1/5
GoogleAVOID at all costs 🚩🚩🚩Used them last year and blatantly lied about a property and failed to mention huge issues with the landlord, rodent issues that they were just informed about, huge structural issues with the property and will avoid doing anything to help at all. They are a very very sleazy business letting out some horrific properties for horrible landlords.
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London (69 Parkway) has the most, with 199 reviews rated 3.6 out of 5, followed by London (199b West End Lane) with 199.
The six Black Katz offices, by town:
