Trusted Agent profile
★★★★★
710 reviews across 6 offices and 2 platforms
Black Katz has six offices, all in London. Together they have 710 reviews on two platforms, rated 3.9 out of 5 overall.
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Black Katz's six offices, most reviewed first. Each has its own page.
Showing 703 reviews on Google only. Show every review
5/5
GoogleReally great renting agency! They are incredibly helpful with maintenance requests and always try to solve issues ASAP. Exceptional help from Tehya, Molly, Cal, and the rest of the team at BlackKatz.
Thank you, we appreciate your feedback. It’s wonderful to hear you’ve had such a positive experience with our team.
5/5
GoogleThe process was very smooth and the communication was great!
Thank you for your feedback! We’re glad to hear the process was smooth and communication met your expectations.
1/5
GoogleRating only, no written review.
We’re sorry to see your 1-star review and that your experience didn’t meet expectations. As there weren’t any details provided, we’d really appreciate the opportunity to understand what went wrong. Please feel free to get in touch on 02073285000 or email us at thomas@blackkatz.com so we can look into this and do our best to make things right. Your feedback is important to us, and we’re always looking to improve.
5/5
GoogleWe had a great experience with Johnny while searching for our new home. He was always quick to reply and incredibly helpful throughout the whole process, which made everything feel so easy and stress free. Highly recommend!
Thank you so much for sharing this. Johnny genuinely cares about making the process as easy as possible, so it’s fantastic to hear he made such a positive difference for you. We hope you love your new home!
5/5
GoogleElijah has been absolutely amazing to work with.
Thank you! Elijah will be so happy to hear this.
5/5
GoogleThanks to Johnny we found our lovely new flat, thank you!
Congratulations on your new flat! We’re so glad Johnny could be part of your journey. Thank you for your kind feedback!
5/5
GoogleFor 26 years I have been using Blackatz for their expertise on the local lettings market. Tehya, Clarry, Rosie, Cal, Dara, Molly, Jamie have always been of immense assistance in setting fair value rents for high quality tenants who have often remained in the properties for years on end. Thank you to those I've mentioned and the whole team whose name I haven't mentioned.
Thanks for the review Luke, really appreciated by all the team!
5/5
GoogleIn simple words Aidan was the best
Thank you! So pleased to know Aidan provided such a great experience.
5/5
Googleaaliyah was 10/10 made finding the right place so easy n smooth takes away the usual stressful flat find in london!
Hi Sierra, 10/10 amazing! Really pleased to hear Aaliyah made it easy and smooth to find your new home. I know she will be really happy to hear about your lovely review and five stars! Thank you! BK Team
5/5
GoogleJustin was absolutely fantastic and help us secure and amazing flat. He made the process smooth and efficient with no stress! Highly recommend!
5/5
GoogleJustin Lopez has been incredible in helping me navigate and rent a flat; thanks for helping me secure a flat in no time, your professional nature and attentive care has made this experience a delightful one!
5/5
GoogleThanks to Justin for his help. Would very much recommend!
5/5
GoogleGreat and fast service, got a viewing with Justin, and an offer accepted in the same day, Justin was super helpful. Amazing experience
5/5
GoogleI just want to appreciate Molly for her prompt service and response regarding issues with the management of my flat. She has been very helpful and responds to problems quicker than expected. Well done, Molly.
Thank you so much for taking the time to share this. We’re so pleased to hear that Molly has been able to support you so promptly and effectively. Managing issues in a flat can be stressful, so it’s great to know her quick responses and helpful approach have made a real difference. We’ll be sure to pass on your kind words to her. Thank you again for your feedback!
5/5
GoogleElijah and the rest of the team were such a great help in finding our new place and working through the move in process. I recommend to anyone looking for a highly professional, punctual and responsive agency.
Thanks Misha, we really appreciate this! Elijah loved helping you find your new home. Thanks for the recommendation!
5/5
GoogleI’ve just moved to London and I couldn’t have asked for better support than BlackKatz. …
5/5
GoogleElla and I chose this property because of Johnny and Elijah honestly! They are the loveliest agents ever: so helpful, responsive, honest and kind, and funny! We were so stressed about our house search, and Johnny and Elijah were such angels and immediately made us feel like finding our dream home was possible! We're so happy to be with Black Katz and so grateful for Johnny and Elijah, we would not have managed without them!
Jenny, this is great to hear. Thank you so much for taking the time to say this. We know how overwhelming the house search can feel, so hearing that Johnny and Elijah were able to ease that stress is fantastic. It was such a pleasure helping you both, and all the best with the new place!
5/5
GoogleRating only, no written review.
5/5
GoogleI have been a tenant of Black Katz for a bit but have been speaking with Tehya recently. I really appreciate the consistent communication, flexibility and support… a big thank you Tehya!
Kayla, thanks so much for the great review! Really appreciate you taking the time to say this.
5/5
GoogleRating only, no written review.
5/5
GoogleIn a word: Pip is on the ball! A skilful and tactful negotiator who gets results.
5/5
GoogleI had a great experience with Raj. He was extremely communicative, always responded to texts / phone calls, and moved quickly when I was in an urgent situation to move asap.
Hi Hannah, Thank you for the lovely review. I know Raj will be really happy to hear about your five star review but more important that you had a great experience with Black Katz Thank you! BK Team
5/5
GoogleBrilliant experience, Johnny was brilliant and helpful. Was very patient and explained every step clearly and the entire team too. Thank you
We really appreciate you taking the time to share your experience! Johnny and the team will be delighted to hear your feedback.
5/5
GoogleJohnny has been extremely helpful with viewings and comms, it meant we were able to place a successful offer on a lovely house in NW London:)
Thank you for sharing your experience! We’re glad Johnny could assist you throughout and that everything worked out with your offer. Enjoy settling into your lovely new house!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London (69 Parkway) has the most, with 199 reviews rated 3.6 out of 5, followed by London (199b West End Lane) with 199.
The six Black Katz offices, by town:
