Trusted Agent profile

Black Katz estate agents in London

4.0

★★★★★ Great

766 reviews across 6 offices and 2 platforms

www.blackkatz.com

Black Katz has six offices, all in London. Together they have 766 reviews on two platforms, rated 4.0 out of 5 overall.

Google logo

4.0 / 5

759

Reviews on Google

All 6 offices

Facebook logo

4.4 / 5

7

Reviews on Facebook

Business-wide

Our offices

Black Katz's six offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 759 reviews on Google only. Show every review

5/5

Google

Great Service! Excellent Agents. Well Done Holly! How many estate agents actually listen to what you want, tell you what the property really has (not what the brochure says) and run around to show you properties when it's convenient for you. Not many right? Black Katz is definitely one of them. Holly was a star! She showed us some great properties (definitely call them as there are more than on the website) and worked with all their offices rather than just sticking to what they have. This was so much more useful than having 7 contacts for 7 offices but all actually under 1 estate agent. Highly Recommended!

Mark · 28 July 2019 · Black Katz London (1 Topsfield Parade)

1/5

Google

I'd strongly advise against going anywhere near Black Katz as a letting agent. They are expensive, useless and dishonest, to the point of lying to landlords and consequently blaming tenants for problems which have in fact arisen due to their own incompetence. If I could give them zero stars I would.

Lauren · 28 July 2019 · Black Katz London (1 Topsfield Parade)

5/5

Google

Excellent, fast and efficient service from Black Katz Crouch End. Property viewed, and papers signed on the same day. Thank you Kalina Owczarek for your great service.

Tamaryn · 28 July 2019 · Black Katz London (1 Topsfield Parade)

5/5

Google

I have been using Black Katz to find me tenants for over 15 years and find Black Katz to be as professional and efficient as ever in finding great tenants for me once again. The whole process is very smooth and especially in the current tough market, I'm very grateful! I cant recommend the team comprising of Paul, Marie and William highly enough!

Michael · 28 July 2019 · Black Katz London (1 Topsfield Parade)

1/5

Google

Awful management, they gave us a property with a broken boiler and after 45 days the boiler is still faulty despite of our constant chasing. And now a new pipe blew up, still from the boiler, and a part of the property is flooded too, and we are without heating and water at all for the entire property. We are in full emergency but the managers do basically nothing. So far 45 days of trouble for us, and just a few hours of work for them. Their contractors don't seem to want to come here and solve the problems once and for all. Does the landlord know what these people are doing to us and to his property? More reviews to follow..

Mizue · 28 July 2019 · Black Katz London (1 Topsfield Parade)

5/5

Google

Kalina was very helpful and attentive to the requirements I was looking for. She was always available when I had questions, and was friendly and approachable.

Adele · 28 July 2019 · Black Katz London (1 Topsfield Parade)

4/5

Google

Really helpful agency, Kalina worked really hard to secure us the house that we wanted against other competition and the agency was really quick to get back to us on any queries we had. They were also super patient with us when we wanted to go back several times to view the property, much appreciated!

Odette · 28 July 2019 · Black Katz London (1 Topsfield Parade)

4/5

Google

A very positive experience all round with this letting agency. Efficient, fast, responsive and above all else, friendly and helpful. Thank you Pip and team.

Tom · 28 July 2019 · Black Katz London (1 Topsfield Parade)

5/5

Google

Kalina was amazing. She listened to all of our requirements finding us the perfect place. She was really listening and was very attentivie I have never experienced this before in any other letting agencies. Gave us exepcionale service that we will remember. You have to give a rise!! She didn't only ensured that all of our needs are cared for but it seemed like we are talking to a friend rather than a computer. Employ more people like that.

Marieta · 28 July 2019 · Black Katz London (1 Topsfield Parade)

5/5

Google

Really nice and helpful guys, Johnny & William where both really professional in helping us find our new home.

Keely · 28 July 2019 · Black Katz London (1 Topsfield Parade)

5/5

Google

Much inproved letting agency under new professional management that are focused on both the tenant and the landlord. In one of the nicest suburbs in London.

Dan · 28 July 2019 · Black Katz London (1 Topsfield Parade)

5/5

Google

After a pain staking 6 months looking for a new flat in Crouch End, Kalina at Black Katz took in all our requirements for our new home and remembered them to the letter. She didn't show us properties that didn't meet our requirements or waste our time. She kept us in mind over a number of months, until the right flat came up. Kalina is a breath of fresh air in a sell sell sell industry and Black Katz Crouch End treat you like human beings instead of numbers on a spreadsheet.

Ellie · 28 July 2019 · Black Katz London (1 Topsfield Parade)

4/5

Google

I am currently about to rent a flat through Black Katz and I was so far very satisfied with the Crouch End office and especially Johnny who was very nice and helpful during the viewings and the procedure overall.

Nika · 28 July 2019 · Black Katz London (1 Topsfield Parade)

5/5

Google

Great first experience with Black Katz. Prompt response from Johnny to our email enquiry with a date to view a property. He met us at the property twice to show us around, was knowledgeable and helpful and the application process was completed quickly giving us our result within a day. Staff are friendly and professional at the agency as a whole. We look forward to moving in now!

Gemma · 28 July 2019 · Black Katz London (1 Topsfield Parade)

5/5

Google

Very responsive and I managed to find what I wanted very quickly. Jake showed me around on a Saturday afternoon which meant I didn't have to take any time off work. He was very friendly and helpful throughout the whole process. Very happy with the flat I found and would highly recommend using Black Katz when searching for somewhere new to live.

Rachel · 28 July 2019 · Black Katz London (1 Topsfield Parade)

5/5

Google

Johnny at Black Katz has been brilliant. He really works hard to get you the best deal. Very impressed. Thank you Becky & Luke

Becky · 28 July 2019 · Black Katz London (1 Topsfield Parade)

5/5

Google

They were extremely helpful and responsive in helping find a new flat. Especially Johnny has been such a pleasant personable and professional help. Thank you :)

Nozomi · 28 July 2019 · Black Katz London (1 Topsfield Parade)

4/5

Google

When we were looking to rent in Crouch End we met Johnny from Black Katz who was very courteous and proactive. Even though we didn’t end up renting via Black Katz we did really appreciate Johnny’s help and efforts.

Kilian · 28 July 2019 · Black Katz London (1 Topsfield Parade)

1/5

Google

Camden branch didn't help at all when Landlord didn't refund the deposit. Currently in dispute with them. Property was left in excellent order, rent paid regularly on time. They are good at making you sign the contract but then if problem occurs you are on your own. Case is still open and may go to court. I recommend to avoid using this agency for renting. They will take the landlord side or say they can't help. They just after contract signing, money and that's it. Any support needed - too bad. It's about time this changes.

R · 28 July 2019 · Black Katz London (1 Topsfield Parade)

5/5

Google

Super helpful. They found me the perfect studio with a really nice landlady too. Johnny, the neg, was really top notch and so was William, the office manager, as they both put in extra time to speed things up and process the verification process so I could move in just a few days. Thanks guys.

Ruxandra · 28 July 2019 · Black Katz London (1 Topsfield Parade)

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Questions about Black Katz

Which Black Katz office has the most reviews?

London (199b West End Lane) has the most, with 246 reviews rated 4.2 out of 5, followed by London (69 Parkway) with 204.

Where are the Black Katz offices?

The six Black Katz offices, by town:

Reviews may appear on more than one platform.

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