4/5
GoogleGood opening rate for landlords if you are looking for a new letting agency
Trusted Agent profile
Black Katz estate agents in London
★★★★★
766 reviews across 6 offices and 2 platforms
Black Katz has six offices, all in London. Together they have 766 reviews on two platforms, rated 4.0 out of 5 overall.
Our offices
Black Katz's six offices, most reviewed first. Each has its own page.
- Black Katz London (199b West End Lane)199b West End Lane, NW6 2LJ246 reviews · 240 on Google (4.2)45 in the last 90 days
- Black Katz London (69 Parkway)69 Parkway, NW1 7PP204 reviews · 198 on Google (3.6)15 in the last 90 days
- Black Katz London (78 Borough High Street)78 Borough High Street, SE1 1LL174 reviews · 168 on Google (3.9)3 in the last 90 days
- Black Katz London (22 Baron Street)22 Baron Street, N1 9ES87 reviews · 81 on Google (3.8)4 in the last 90 days
- Black Katz London (1 Topsfield Parade)1 Topsfield Parade, Tottenham Lane, N8 8PR79 reviews · 73 on Google (4.3)0 in the last 90 days
- Black Katz London (24 Shepherds Bush Road)24 Shepherds Bush Road, W6 7PJ8 reviews · 2 on Google (1.0)0 in the last 90 days
Reviews on Google
Showing 759 reviews on Google only. Show every review
Google5/5
GoogleI've worked with a lot of letting agents over the past 18 years, these guys are by far the best. Highly recommend.
5/5
GoogleWas really impressed with the whole process of renting through BlackKatz. From our initial search to signing the contract, everything was done within 72hrs! Special shoutout to Sandro for his efficiency and great communication. Will definitely use again!
5/5
GoogleAmazing people
5/5
GoogleAmazing people
1/5
Googlereal bad property management - do not suggestNegativeResponsiveness, Quality, Professionalism, Value
1/5
GoogleRating only, no written review.
1/5
GoogleLeft me waiting in front of their office for half an hour with zero contact until I just gave up and left. Clearly does not value the time of potential tenants.
1/5
GoogleAs a tenant, I can't see myself giving more than 1 star to any agency, considering how they make use of their power over us. But considering our experience with Black Katz, I think they particularly deserve a bad review. My reasons to think that are: - After our first year in the flat, in 2018 they tried to increase the rent without asking the landlord. Once we realized, and the landlord confirmed us that they were happy with the current rent, Black Katz offered us to half the admin fees that year (I think just to avoid us to raise this issue to a higher level). - In consecutive years they have been charging us abusive admin fees (something I understand is common for all agencies). However, even after the approval of the new tenants act, they refused to update this payment to a more reasonable amount or update the contract to decrease this payment for coming years.
1/5
GoogleRogue letting agents, illegal deposit deductions, not submitting deposit in legal timeframes, late fixes of boiler etc. Avoid this letting agent.
3/5
GoogleRating only, no written review.
5/5
GoogleWe have been with Black Katz for 2 years now and had no issues at all. Paul is excellent!!
5/5
GoogleReally great smooth experience renting in London. Tim showed us the place, helped us with asking for some improvements prior to the move and Vince helped with negotiating with the landlord. Patricia was slick with all the paperwork. A+
1/5
GoogleI had to deal with Black Katz after being forced from my 1400 square foot apartment in Muswell Hill by Kinley Folkhard and Haywood. The atmosphere was agressive, offhand and pushy. I found them impossible to deal with on any real level …
1/5
GoogleRating only, no written review.
5/5
Google??????????
2/5
GoogleRating only, no written review.
1/5
GoogleIf I could not give any stars to the admin of this company I would. It’s been 37 days since we moved out and we haven’t yet received our deposit. We were never send pictures re our deductions until we asked for them and they general way of treating us Re our money has been horrible. Making us feel anxious and lost in the process. Avoid this agency like the plague. On another note crouch end brand were amazing. Especially Johnny.
3/5
GoogleRating only, no written review.
5/5
GoogleVery friendly and helpful, Pawel and Erika have replied almost instantly to our emails, even after work hours. Would definitely recommend!
1/5
GoogleWe made an offer for a year contract with 6 month break clause, never told us some parts of the offer wasnt accepted like the breakclause but had already taken our deposit and more just general lack of basic competency from the whole estate agent.
5/5
GoogleBlack Katz have been our agent for about 25 years and the client service is impeccable. The team are very friendly, professional and responsive. I would highly recommend Zia and his team at Camden.
5/5
GoogleI’ve been using Black Katz for the last eight years to find tenants for my rental. In fact, in those eight years, I’ve only had two tenants. Both great. Black Katz are professional and thorough, I wouldn’t hesitate in recommending them.
5/5
GoogleGreat and fast service!!! Jake helped us find an awesome flat in the perfect location. Very happy with the outcome. Highly recommended
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Questions about Black Katz
Which Black Katz office has the most reviews?
London (199b West End Lane) has the most, with 246 reviews rated 4.2 out of 5, followed by London (69 Parkway) with 204.
Where are the Black Katz offices?
The six Black Katz offices, by town:
- London (1 Topsfield Parade): 1 Topsfield Parade, Tottenham Lane, London, N8 8PR
- London (199b West End Lane): 199b West End Lane, London, NW6 2LJ
- London (22 Baron Street): 22 Baron Street, London, N1 9ES
- London (24 Shepherds Bush Road): 24 Shepherds Bush Road, London, W6 7PJ
- London (69 Parkway): 69 Parkway, London, NW1 7PP
- London (78 Borough High Street): 78 Borough High Street, London, SE1 1LL
