5/5
Agent name: Paul Darko Good quality, thank you so much for his service.

Trusted Agent profile
★★★★★
1,105 reviews across 5 offices and 3 platforms
Atkinson McLeod has 1,105 reviews across five offices (London, Kennington, Woking, Balham and Hackney) and three platforms, rated 4.2 out of 5 overall. Atkinson McLeod has the most, 396. Checked 9 October 2026.
1,082
Reviews on Google
All 5 offices
22
Reviews on Facebook
Business-wide
1
Reviews on View Agents
All 5 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Atkinson McLeod's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Agent name: Paul Darko Good quality, thank you so much for his service.
5/5
Best estate company i have ever seen! They are so professional. I lived their flat almost 4 year and they have been always kind and fast. Highly recommended!!! Thank you all! Angel, Elena, Adrina...
5/5
Arshia Khan is an excellent property manager. My issue was resolved promptly and a good communication throughout Same goes for Shakil Khan who has helped sorting out the boiler repairs
5/5
I've been renting with Atkinson McLeod for almost 2 years now. I am happy with their service as agents, in terms of property management, inspections, contract extensions etc. My initial engagement with Atkinson McLeod was for a year and a half. I decided to extend further. Previously Elena and now Angel as property managers have been extremely helpful with very prompt updates and follow ups around any issues that I've faced and have helped resolve them at the earliest. I look forward to the rest of my engagement and further with Angel and Atkinson McLeod.
5/5
Angel Singh is both professional and a clear communicator.
5/5
Many thanks to Shakil for his assistance on my rental.
5/5
i have always liaised with Lauren Chapman who has continued to impress with her efficiency and professionalism
5/5
Shakil have been really helpful and efficient solving a big issue for me
5/5
Great Agency . Great team there that help you will all in need , and also a supportive team together with Shakil.
1/5
THE WORST LETTING AGENCY IN THE UK! I had the terrible experience of moving into a property managed by Atkinson McLeod in 2021. The agency agreed to clean the property and dispose off the old broken furniture before I moved in but, to my utter shock, I saw that the property was not thoroughly cleaned and the broken furniture was present in the property when I moved in. I later had to shell out money from my pocket to dispose off the old furniture. Also, none of the small repairs I asked for were taken care before I moved in. What followed were several mails everyday to Atkinson McLeod office but no response from them each time. After 4 months of moving in, they agreed to some of the repairs after I threatened to raise a complaint. ***End of Tenancy *** I vacated the property just after 9 months of tenancy and there was no response from Atkinson Mcleod office on returning my deposit. 1.5 months later, they deducted a whopping £172 pounds for cleaning the property even after I had gotten the property professionally cleaned citing miniscule reasons such as the oven was not clean enough etc. Additionally, I was charged a £100 GBP for a window blind replacement that was already worn out when i moved in. During my entire tenancy period, it was not used since it was worn out and not working in the first place! Even after providing picture proof that it broken when I moved in, a £100 GBP was deducted towards it. In total I lost £272 GBP from my deposit without any fault of mine. ***CUSTOMER SERVICE*** Most of the mails you send to them will return a "Out of office" response and you have to run pillar to post to get a response from them regarding any issue or deposit return. The executives also are rude and treat you with very little regard once you have made the deposit and rent. Please consider while moving into any property managed by Atkinson Mcleod Canary Wharf.
5/5
Shakil - we had an urgent query and needed to get hold of the landlady even though it was getting to the end of the day. Shakil appreciated the urgency of the call and acted quickly, facilitating what we needed and thus saving the day! Thank you Shaqil!!
5/5
Angel provide a very professional and reliable support to us. I am happy she is our property manager
5/5
Having been so happy with our previous agent, Lauren, I was a little concerned that anyone could match the level of professionalism, competence and sense of personal responsibility. Arshia has more than demonstrated this to me and is a huge …
5/5
Been dealing with Shakil throughout our tenancy here. Always polite, responsive and quick to get on top of any repairs needed.
5/5
Jacob Robinson was super professional and kind with us. We had done a number of viewings with other agencies in the area, with very unprofessional agents. We were struck by Jacob´s professionalism and courtesy - this makes all the difference.
5/5
Atkinson McLeod had been extremely supportive and helpful. I’m really impressed by the prompt response and the effort the team put into resolving our issue. Special thanks to Arshia and Shakil for going out of their way to help. Thanks guys! Cheers!
5/5
Most excellent experience with Danny and the team at the Balham Office . Got my sale through and helped me along the way to make the process seamless. Would recommend highly.
5/5
Atkinson Mcleod have been managing my property for over 10 years and I find their service very professional. Recently, an emergency at the property was managed in a professional and timely manor by Angel Singh. Greatly appreciated, thank you.
2/5
I am writing to express my disappointment with the decline in the quality of your services over the last two years. In the past, I was impressed with the prompt response times and proactive approach to addressing any issues. However, in recent months, I have found that it takes much longer to get a response from your team, and when I do finally hear back, the solutions offered are often inadequate or lacking attention to detail. The people here now only interested in getting management fees from landlord in advance and not provide any service. I understand that the past year has been challenging for everyone, but I believe that this is no excuse for the decline in your services. I am writing to express my hope that your company will take this feedback to heart and work to improve the quality of your services in the future.
5/5
We've been renting from Atkinson Mcleod for the past year and a half and I cannot rate Arshia Khan highly enough. She's been a wonderful property manager for us - besides being on top of any …
5/5
I cannot rate Chris highly enough. As far as Property Managers go he has by far been the best I’ve dealt with, his willingness to solve issues in a timely manner and fantastic communication skills have been making our leasing very easy. Chris has been so helpful and always goes above and beyond.
5/5
Shakil Khan is responsive and helpful in managing the needs of his clients.
5/5
Angel S. is a great property manager! She solved issues immediately and has always been so helpful! She is the best…. THANK YOU ANGEL
5/5
Very prompt response from Angel regarding a maintenance issue in our flat.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Atkinson McLeod has 1,105 reviews across its five offices, rated 4.2 out of 5 overall: 1,082 on Google, 22 on Facebook, 1 on View Agents. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.
Atkinson McLeod has the most, with 396 reviews rated 4.2 out of 5, followed by Atkinson McLeod with 282.
Atkinson McLeod, 135 & 143 Leman Street E1 8EY; Atkinson McLeod, 181-183 Kennington Lane SE11 4EZ; Atkinson McLeod, 69 Commercial Way GU21 6HN; Atkinson McLeod, 31 Bedford Hill SW12 9EY; Atkinson McLeod, 295 Mare Street E8 1EJ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.