2/5
GoogleSelfish, not responsive, not helpful.
Trusted Agent profile · Greater London and Surrey
Atkinson McLeod reviews in London, Kennington, Woking and 2 more
★★★★★
1,105 reviews across 5 offices and 3 platforms
Atkinson McLeod has five offices, in London, Kennington, Woking, Balham and Hackney (Greater London and Surrey). Together they have 1,105 reviews on three platforms, rated 4.2 out of 5 overall.
1,082
Reviews on Google
All 5 offices
22
Reviews on Facebook
Business-wide
1
Reviews on View Agents
All 5 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Atkinson McLeod's five offices, most reviewed first. Each has its own page.
- Atkinson McLeod London135 & 143 Leman Street, E1 8EY396 reviews · 374 on Google (4.3)0 in the last 90 days
- Atkinson McLeod Kennington181-183 Kennington Lane, SE11 4EZ282 reviews · 261 on Google (4.4)0 in the last 90 days
- Atkinson McLeod Woking69 Commercial Way, GU21 6HN279 reviews · 258 on Google (4.1)0 in the last 90 days
- Atkinson McLeod Balham31 Bedford Hill, SW12 9EY135 reviews · 114 on Google (4.2)0 in the last 90 days
- Atkinson McLeod Hackney295 Mare Street, E8 1EJ101 reviews · 80 on Google (4.1)0 in the last 90 days
Latest reviews from every Atkinson McLeod office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleLewis done a great job for us. All fast and smooth!
5/5
GoogleLewis Ginn has been very professional and helpful during all the process.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleElena Cosciug has been very responsive from the start. She handled everything professionally and efficiently.PositiveQuality
1/5
GoogleUnscrupulous, dishonest bunch who don't respect GDPR. I have asked them to remove me from their contact list. Only to find out this morning that they have listed my property on Rightmove WITHOUT my consent at a below market price. Reported to the property ombudsman, beware of these scammers.NegativeProfessionalism
1/5
GoogleTENANTS AVOID THIS AT ALL COSTS AM will constantly remind you that you are not their customer, but a mere "tenant". As such, you are expected to pay the rent, get yelled at and show patience when any sort of repairs are needed. Do not expect any service from this agency I even had to go to a lawyer to get them to fix a door that would open to a public area; anyone could enter the property and they weren't fixing it Special shout out to Imarne Simpson, rude woman who yells at you on the phone, doesn't ever try to communicate in a normal mannerNegativeResponsiveness, Professionalism
1/5
GoogleTotal disaster miss-management. They failed to properly reference the tenant, yet, at the start of the tenancy, confirmed as passed the referencing checks, including employment verification. It was only after my investigation did I get to the bottom of the matter and found that the individual never actually worked for the company claimed as I obtained formal letter from HR, yet AKM made no effort at all to do anything from their side, other than serve arrears letters. Staff turnaround rate was incredibly high, so much so I communicated with no less than 5 different persons over the course of 3 months! Sadly I could not have taken control as I was resident overseas, but thanks to a friend in London, we gained access to the property after servicing section 8 to discover this tenant was subletting, no help. Form ATKM. In addition, ATKM still haven't returned the float fund monies which they took from the initial rent deposit. We evicted the tenants and gained possession of the property. Aside from the problem tenant, which could have been avoided had AKM been diligent with the referencing, the terrible miss-management from Atkinson McLeod and poor communication from their side is the core issue with this agent. Further to this, one of the directors was extremely rude, dismissive and unprofessional in his poor communication. I cannot recommend Atkinson McLeod in any way to professionally manage a let. Their failure to follow up on issues, poor communication, high staff attrition, rude management and irresponsible stance. Diligent in obtaining their commission, negligent to provide the service and support. There are other agents in the area who actually provide a professional service and are ethical, as well as able to successfully manage a property.NegativeResponsiveness, Professionalism, Value
5/5
GoogleAlex was great, I didn’t have the smoothest of moves because of Covid but he was super responsive and always happy to provide updates when asked for. Had a couple of minor hiccups since moving in and the property management team have been great too which is something that is often missing! Thanks Alex & team.PositiveResponsiveness, Professionalism
5/5
GoogleMy husband and I interacted with Alexander Wassey when we moved house very recently. It was our luck that we had him looking for a place for us, because there is nothing that he doesn’t do, and goes way beyond his call of duty to help. He has huge amounts of patience and will answer every email in detail and clarifications, no matter how silly or repetitive the question. He worked very hard to help us secure our place. Thank you Alex, your help is hugely appreciated.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleGilbert Francoise promised, and he delivered within few days. He sold my property for me within 24 hours of publishing the property online. He also kept in touch with me though out the sale process and updated me all the way through. Trust me, he is the best salesman l have every death with. He is friendly, respectful with lots of patience.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI recently moved to London and was helped by Harry Foster from Atkinson McLeod during the process. Harry is an extremely friendly and kind person, hugely experienced and knowledgeable. He was very helpful in answering all my questions via phone and email. Harry has done a great job through the whole process, thanks so much again for that! Bottom line, I can both highly recommend Atkinson McLeod and in particular Harry.
5/5
GoogleWe were really pleased with Paul Darko's help with the purchase of our flat. He was refreshingly straightforward and candid to deal with and made sure the process was handled efficiently and smoothly.
5/5
GoogleElena in the property manager department was very helpful in facilitating us in getting a replacement when our bed had broken. Very helpful!
5/5
GoogleRating only, no written review.
5/5
GoogleCharlie was very professional and extremely helpful. Thanks for the help!
5/5
GoogleCharlie was very helpful, providing us with useful information, answering our questions and following up on any concerns.
5/5
GooglePaul Darko was a highly professional and accommodating agent to deal with. The purchase of my new home was not straightforward and required much patience and level headedness. Paul offered calm reassurance and nuance to the experience. Thank you very much.
1/5
GoogleRating only, no written review.
5/5
GoogleFantastic experience. I haven't moved in a while so was a bit apprehensive but Philip Bullman was fantastic in guiding me though the process. He was proactive, knowledgeable, a great support and made the process very simple. I would highly recommend Philip to anyone looking to move.
5/5
GoogleA review for the letting team at Atkinson McLeod Hackney office. Great team, attentive and professional. A special mention for Charlie Hodge who kept me informed every step of the way and was at hand for every query I had. Found excellent tenants just a week after marketing the flat. Thank you.
5/5
GoogleAs a private Landlord, we also need help to find good tenants. We have been working with Philip McConville and his letting team for a few years now. Phil always keeps us informative and updated about all movements, viewings, offers and feedback. Communication and professionalism are what we value the most. Thank you for all the good tenants you and your team have found!
5/5
GoogleDaniel Stokes was professional and responsive, making the whole process simple and manageable. A friendly and calm attitude makes all the difference.
5/5
GoogleKarl and Alex have been great in dealing with my property let. Professional and responsive - never have to wait long for a reply to my emails!
5/5
GoogleThe staff are very professional and helpful. We were letting a flat that we were living in previously and they did a great job finding us good tenants in no time. Jodie was very efficient and helpful. Phillip, who is head of lettings, was also very helpful providing advice and support on more complex questions. They’re a great team.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Atkinson McLeod
How many reviews does Atkinson McLeod have?
Atkinson McLeod has 1,105 reviews across its five offices, rated 4.2 out of 5 overall: 1,082 on Google, 22 on Facebook, 1 on View Agents. Company-wide Facebook reviews for Atkinson McLeod are counted once, not once per office.
Which Atkinson McLeod office has the most reviews?
London has the most, with 396 reviews rated 4.2 out of 5, followed by Kennington with 282.
Where are the Atkinson McLeod offices?
The five Atkinson McLeod offices, by town:
- Balham: 31 Bedford Hill, Balham, Greater London, SW12 9EY
- Hackney: 295 Mare Street, Hackney, Greater London, E8 1EJ
- Kennington: 181-183 Kennington Lane, Greater London, SE11 4EZ
- London: 135 & 143 Leman Street, London, Greater London, E1 8EY
- Woking: 69 Commercial Way, Woking, Surrey, GU21 6HN
