Trusted Agent profile · Greater London and London
Verified
★★★★★
2,565 reviews across 11 offices and 3 platforms
Aspire has 11 offices, in Fulham South, Balham, London (two offices), Lambeth, Clapham South, Wandsworth, Furzedown, Battersea, Fulham Central and Raynes Park (Greater London and London). Together they have 2,565 reviews on three platforms, rated 4.8 out of 5 overall.
2,507
Reviews on Google
All 11 offices
13
Reviews on Facebook
Business-wide
29
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We had two main contacts at The Battersea branch; Gary and Mark. They were always available. The house was valued by Mark and then Gary brought in the potential ...Read all 2 from sellers
I have been looking for a property for some while so have had the opportunity to visit many agents in this area. However, I was so very impressed with the ...Read all 10 from buyers
I came to Aspire having visited numerous agents, and liaised with their senior sales representative Kit who ensured my experience was enjoyable and I felt ...Read all 2 from tenants
Aspire's 11 offices, most reviewed first. Each has its own page.
Showing 2,442 reviews on Google only. Show every review
5/5
GoogleWe bought our flat in Clapham via Henry at Aspire. Notable was the responsive service provided that meant we were able to accelerate the purchase and complete quickly. Really happy with the service as a buyer and would recommend using them as a vendor.PositiveResponsiveness, Professionalism
5/5
GoogleOur experience with Aspire was very good! Our agent Henry was very helpful, always available and very patient with us as first-time buyers. We had always a lot of questions that he was always addressing and his mediation with the sellers went smoothly.PositiveResponsiveness
Many thanks Alessia - glad to hear all went well. Good luck with everything moving forward.
5/5
GoogleOlivia Montgomery at Aspire was fantastic help on my house hunt in Clapham at what can only be described as a manic rental market! She was responsive and well informed and was able to answer any questions I had and made sure we had an enjoyable (and successful!!) experience finding our lovely new flat!PositiveResponsiveness, Quality, Professionalism
Thanks Julie for posting such a great review! Glad to hear Olivia was so 'responsive and well informed' and that you were indeed successful in finding the right flat! Please do stay in touch.
5/5
GoogleGreat service, thank you very much Ava!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleVery happy with the professional and responsive service from Rebecca and the team. Made the whole process very smooth and efficientPositiveResponsiveness, Professionalism
5/5
GoogleBrilliant service and support. I am so impressed w Rebecca and Georgia. Best agent south of the river. Highly recommended.PositiveProfessionalism
Thanks so much for posting this review Sophia and glad to hear you had a 'brilliant service and support' - we will be sure to pass your comments on!
5/5
GoogleJacqueline at the Balham office has been incredibly helpful, and very different from many unscrupulous agents we have met in our process of securing a flat in the area.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleClifford acted promptly and effectively. Lilli was on the ball ensuring the sale reached completion. As the client, I was listened to and my queries addressed. thank youPositiveResponsiveness, Quality, Professionalism, Value
Many thanks Margaret for taking the time to do this review and great to hear that the team were on the ball and effective. Please do keep in touch and if you require any property related advice in the future you know where we are!
5/5
GoogleWe recently found a rental property through Aspire with the help of Georgia. She was extremely helpful, accommodated our requests and answered all our questions quickly. Thank you!PositiveQuality
1/5
GoogleExtremely poor service. We chose Aspire to be in charge of selling our property, our first impressions were very good sales man (so we thought), good knowledge of the market etc. We put our trust in Clifford from Balham branch to help push the sale of our property however that was not the case. 3 months on from signing contract there was no For Sale board up even asking countless times, a few doors down the road had their new sold board up, why was ours never sorted out. The lack of correspondence was ridiculous, I was the one that had to do all the chasing on what was going on. For the 3 months we had only one viewing only to find out that our property was taken off Rightmove without us being aware! We were then told that the Tooting branch was going to look after us promising calls on a weekly basis- this never happened and I had to email and call Chris several times. They promise alot of things but didn't follow through and for this we cancelled with them and went elsewhere. Do not recommend!NegativeResponsiveness, Quality, Professionalism, Value
Dear Krystel - very sorry to read the above review. I would love to look into this for you so if you can spare the time please do send an email to headoffice@aspire.co.uk.
5/5
GoogleNot usually one to leave reviews but I would like to say a massive thank you to Misbah from the Balham Aspire office for her superb customer care, professionalism, and dedication. I had a very specific rental request and Misbah was the only one who knew how to respond to my request, offered exactly what I was looking for, walked me through the whole process step by step, responded to millions of questions showing utmost care, attention to detail and professionalism. I am extremely satisfied with the service she gave and highly recommend her!PositiveResponsiveness, Quality, Professionalism
Thank you so much Syrah for taking the time and care to leave a review. Great to hear you received 'superb customer care' and we will be sure to pass your thanks onto Misbah!
5/5
GoogleI am very pleased with the service that I received from Aspire Balham! I have never rented before and I was very nervous. I had the pleasure of having Misbah as my agent who made the whole experience easy. She was very polite and had good communication skills which allowed me to ask questions that I had with ease. She had a lot of knowledge about the property which made me feel confident. Misbah is an asset to Aspire and I honestly wish her all the best.PositiveResponsiveness, Professionalism
5/5
GoogleSold a house with Aspire a few months ago and Clifford and his team were extremely professional and a really lovely bunch to do business with. Clifford valued the property and was spot on with everything he advised us on and George was the estate agent looking after my property - he was outstanding and extremely hard working. I was looked after, everything was very transparent, and I have to say it was s refreshing experience to deal with an estate agent as professional as Aspire.PositiveResponsiveness, Quality, Professionalism, Value
Thanks Bahaar - lovely to hear and great to know the team at balham did such a good job for you. Hopefully we can be of service again at some point in the future. Best regards from all at Aspire
5/5
GoogleI am absolutely delighted. I have just completed and moved in to a fantastic house, that I purchased through Aspire. My estate agent George, was amazing. At a particularly stressful period of time, with the stamp duty holiday deadline looming, he remained calm, professional and approachable and from making my offer to completion only took 9 weeks. Which is some feat in this market. During the whole process he was always well informed, happy to help and had obviously nurtured an excellent relationship with the vendors, as any queries to them were quickly answered and everything moved very smoothly. I could not be happier.PositiveResponsiveness, Quality, Professionalism, Value
Great to hear Michelle and many thanks for taking the time to post this review. We hope the move went well and you are now enjoying your new home. We will be sure to pass on your praise to George!
5/5
GoogleWe recently purchased a property through George at Aspire. He was incredibly friendly and helpful! Based on our preferences, he showed us properties that were just about to come on the market, with one ending up being the home we bought. He was very responsive through the whole process, helping to ensure we met the stamp duty holiday deadline, and even introduced us to our solicitor (who was very good). Overall, George was great to work with and we wouldn't hesitate to recommend him.PositiveResponsiveness, Professionalism
Thanks for taking the time to post this lovely review Pei-Lyn. We will be sure to pass on your praise and thanks to George. Hope the move went well.
5/5
GoogleCharlie Floyd managed our offer for a flat in Battersea. Great mood; fast, easy process. Fantastic mullet.PositiveResponsiveness, Professionalism
Hi Kieran, thank you for the great review of both Charlie and his accomplice.
1/5
GoogleI received a terrible service as a tenant, first they advertise no deposit scheme and refuse to let you have this, because it’s «too much paperwork for them». Then they say that the property is quite but it’s so noisy in and out that it’s impossible to have a quite moment here. Just a blatant lies. The noisy screamy bathroom fan was promised to be fixed before the moving date and it’s now 2,5 month since we moved in and they still didn’t fix it. I called and few sent emails about it but they don’t even bother to reply to them. Just regretting ever getting in touch with this estate agents, as it seems that they treat tenants without any care. The worse experience with estate agents in my entire life. If I could give 0 stars I would.NegativeResponsiveness, Quality, Professionalism, Value
Hi Julia - very sorry to hear that you feel you received a poor service. This is certainly against the run of the mill for us and we would welcome further feedback so we can investigate the reasons behind this. by all means email us on headoffice@aspire.co.uk
5/5
GoogleAs a landlord Aspire have offered a fantastic service in letting out my property. Charlie was extremely efficient and clear with his communication the whole way through the process and made sure that everything ran incredibly smoothly. I would certainly recommend Charlie and the team at AspirePositiveResponsiveness, Professionalism
Great to hear Matthew and thanks for taking the time to post your review here - greatly appreciated. No doubt the team will be keeping in touch anyway!
5/5
GoogleI rented a property through Aspire, with Charlie Floyd being my point of contact. Charlie was great, very professional, very attentive and resolved my questions very quickly. Charlie is really personable and a "good guy" that I felt I could trust throughout the process, through what was a stressful time for me personal, so I am hugely grateful for the service I received through Aspire.PositiveResponsiveness, Quality, Professionalism, Value
Hi Alan, Thank you for your kind review, we will be sure to pass this on to Charlie and we hope you enjoy your new home in Battersea.
5/5
GoogleWe have been guided by Charlie on our property search quest and were really happy with his proactive help, very quick responsiveness, high professionalism throughout and excellent, kind communication. You will be in very safe hands if you work with him. He did not just show us the apartment, explain everything diligently and coordinate the negotiation process, but further was available at all times during our move-in, even though this process was managed by the landlord's company. Very positive experience overall, Charlie is a really great person and we are super grateful for him to have found us such a great new home!PositiveProfessionalism
Fantastic to hear Alexandro - glad you had a great experience with Battersea and Charlie in particular. Thanks for posting this review - much apreciated.
5/5
GoogleAspire are the best estate agents I have ever worked with. Charlie has truly gone the extra mile at every single point of this process and I have felt comfortable and valued throughout. Moving in London is always arduous, but having someone like Charlie on your side is a real game changer. Professional, responsive, proactive, patient, willing to listen to even the smallest concern - all with a great sense of humour. We also found the best flat so really happy overall. Thank you Charlie, Sophia & team!PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for posting such a lovely review Ayushi - glad to hear the Battersea team went the extra mile!! Please do stay in touch for all your property needs and we will pass on your thanks!
5/5
GoogleAspire managed our flat in Balham for us when we leased it out. They were always really responsive and helpful and made the experience very stress-free!
5/5
GoogleWe have had various estate estate agents trying to sell our home in Balham, the service and value Aspire has provided us, to be specific Mr Clifford Harvey, was beyond excellent, we can't recommend him enough. He was always available even after working hours and weekends, he also asnwered all questions we had. For a service like his, I wouldn't hesitate to instruct him again, because the outcome with him has exceeded our expectation. Thank you Richard, Ben Ravenstone street.
5/5
GoogleGreat service in a challenging market
Thanks for the great review James, much appreciated!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Aspire, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Aspire and its branches won awards at The British Property Awards in one year, most recently 2025.
British Property Awards winners in one year, the group and its branches: 2025.
British Property Awards by year, 20252025 1 Gold The British Property Awards 2025 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Aspire a message.
Fulham South has the most, with 717 reviews rated 4.8 out of 5, followed by Balham with 438.
The 11 Aspire offices, by town:
10 reviews from buyers, rated 5.0 out of 5 on average. For example, Libdsay wrote: "I have been looking for a property for some while so have had the opportunity to visit many agents in this area. However, I was so very impressed with the ..."
Yes. In The Trusted Agent 2026 awards, Furzedown won Trusted Agent, Fulham South won Trusted Agent and three more branches won Trusted Agent. At The British Property Awards 2025 its branches won 1 Gold award.
