Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleAspire have been excellent managing agents for my flat for the past 12 years and when I recently sold my flat using the same Aspire Balham team, Lauren in Aspire’s sales team was wonderful. Regularly updating me and ensuring the sale negotiations were on track with my buyer. Thank you Lauren and Aspire
Paul · 11 November 2023 · Aspire Balham
Agent replied · 25 November 2023
That great to hear Paul and we will pass on your praise to all concerned. Thanks for posting!
★★★★★ 5/5
GoogleRating only, no written review.
C · 28 October 2023 · Aspire Furzedown
Agent replied · 25 November 2023
Thanks for the 5 stars, even though we don't know what we did to deserve them! We'd love more detail, if you'd care to share your thoughts? Cheers! Adam
★★★★★ 5/5
GoogleSuperb service. Used for letting for 10 years and for a recent sale. Highly recommend. Thank you Henry.
Jamie · 26 October 2023 · Aspire Clapham South
Agent replied · 25 November 2023
Great to hear Jamie and many thanks for the continued business! Much appreciated.
★★★★★ 5/5
GoogleHad a great experience with Aspire and with Henry, he was very helpful in assisting me buy my house
Lucy · 26 October 2023 · Aspire Clapham South
Agent replied · 25 November 2023
Good ot hear Lucy and thanks for posting!
★★★★★ 5/5
GoogleOlivia M managed the letting of a property recently for us and was brilliant throughout, making the process as seamless as possible
Michael · 26 October 2023 · Aspire Clapham South
Agent replied · 25 November 2023
Thats good to hear Michael and many thanks for taking the time to post this!
★★★★★ 5/5
GoogleThe whole process is new to me and I’d imagined it to be very stressful but Olivia made it seamless and offered a solution to every problem we encountered, a true professional.
I’d highly recommend Aspire and Olivia.
Jonathan · 26 October 2023 · Aspire Clapham South
Agent replied · 25 November 2023
So glaad to hear that olivia and the team were able to tack the stress out of the transaction Jonathan. Great to hear and thanks for taking the time to review us!
★★★★★ 1/5
GoogleWastes a lot of paper on pestering me and my neighbours to sell. Straight into the recycling. If we wanted your services we'd come to you. Hope your client's children don't get into Graveney :) Have a nice day!
Joe · 26 October 2023 · Aspire Furzedown
★★★★★ 5/5
GoogleWe recently sold a 2 bed flat in Furzedown and couldn't have been happier with the way things went with Aspire. Chris was open, honest and professional from start to finish and his knowledge of the local area is second to none. If you're looking to buy or sell a property in the area I would highly recommend Aspire.
Adam · 26 October 2023 · Aspire Furzedown
Agent replied · 25 November 2023
Thanks so much for your kind words, Adam. We're delighted that you were pleased with the service we gave you. Thanks so much for your business! Chris and the team
★★★★★ 5/5
GoogleWe just bought a property with Aspire Furzedown, and would like to say Huge thank you to the team, especially Chris and Alison, who were very nice and responsive throughout the whole process.
Alison is the most polite agent I have ever met, truly recommend. Thank you and all the best for your agency.
Beata · 26 October 2023 · Aspire Furzedown
Agent replied · 25 November 2023
Thanks, Beata - it was a pleasure to be of service! We wish you every happiness in your new home. Best wishes, Chris & Alison
★★★★★ 5/5
GoogleJess has been very helpful and flexible with viewings and information to assist in our property purchase
Hollie · 26 October 2023 · Aspire Balham
Agent replied · 25 November 2023
Many thanks Hollie - good to hear and thanks for the 5*!
★★★★★ 5/5
GoogleRating only, no written review.
Esther · 25 October 2023 · Aspire Furzedown
★★★★★ 5/5
GoogleRating only, no written review.
Luisa · 25 October 2023 · Aspire Furzedown
Agent replied · 24 October 2024
Thanks for the 5*, Luisa - we wish you every happiness in your new house! Adam
★★★★★ 5/5
GoogleGreat professional service. Thank you to all the team for your support during the selling of my home.
Julia · 25 October 2023 · Aspire Furzedown
Agent replied · 24 October 2024
Thanks so much for the review, Julia. And thanks for your business! Best wishes from all of us, Adam
★★★★★ 1/5
GoogleWastes a lot of paper on pestering me and my neighbours to sell. Straight into the recycling. If we wanted your services we'd come to you. Hope your client's children don't get into Graveney :) Have a nice day!
Joe · 25 October 2023 · Aspire Furzedown
★★★★★ 1/5
GoogleReally disappointed with the customer service. Selling a home is stressful enough as it is but it was made so much worse by the person managing the sale. Complete lack of support and was left in a really tough situation. Honestly would not recommend.
30/01/23 Adding this based on the reply received: I'm reviewing on behalf of a good friend and customer who sold their property with you hence I'm not in your system. No I don't particularly want to write you an email. I've made the effort to let you know your customer service is bad so why should I also do the work to start the conversation? Evidence of good customer service would be you proactively reaching out to find out how you could do better e.g. Send through a feedback survey that gives me the opportunity to give you details, ask if it would be alright if you got in touch to understand what went wrong...
Octavia · 25 October 2023 · Aspire Furzedown
Agent replied · 24 October 2024
Hello, thanks for getting in touch - although we're not sure who you are as we don't hold details for you. If you'd like to speak to us directly please drop us a line: furzedown@aspire.co.uk. Thanks, Adam
★★★★★ 5/5
GoogleAdam worked tirelessly to push a challenging sale through. He showed empathy and perseverance and I am happy to recommend him and Aspire Furzedown to buyers and sellers in the area.
Virginia · 25 October 2023 · Aspire Furzedown
Agent replied · 24 October 2024
Thanks so much for your kind words, Virginia. Your sale was *incredibly* complex, so we were absolutely delighted beyond words when you finally made it. Thanks so much for your business, Virginia, all the best for the future. Adam
★★★★★ 5/5
GoogleThe Aspire team were helpful and professional at all stages of the sale process from initial valuation through to completion of contract. I have no reservations in wholeheartedly recommending Aspire to anyone thinking of selling their home.
John · 25 October 2023 · Aspire Furzedown
Agent replied · 24 October 2024
Thanks so much, John - we are delighted that you were pleased with our service. Thank you so much for your business - it was a pleasure working with you! Best wishes for the future. Adam and the team
★★★★★ 5/5
GoogleA very professional and helpful agency. We knew we were in good hands from start to finish. Adam was very supportive and gave good advice throughout the selling of our flat.
Matt · 25 October 2023 · Aspire Furzedown
Agent replied · 24 October 2024
Thanks for your review, Matt - we're super-grateful that you trusted us to sell your beautiful home on your behalf. We wish you all the best with your onward move. Thanks again, Adam
★★★★★ 5/5
GoogleWe used Aspire to buy a property in the area. We dealt with Adam who was incredibly helpful and knowledgeable. He answered our calls and messages quickly and gave us great advice.
Highly recommended!
Etab · 25 October 2023 · Aspire Furzedown
Agent replied · 24 October 2024
Thanks so much for the feedback, Etab. I'm so pleased you finally got the keys today! It was a pleasure working with you. All the best, Adam
★★★★★ 5/5
GoogleAdam and the team provided a first class service when selling our property in Furzedown. Great communication and knowledge of the local area. I would recommend Aspire to anyone looking to sell in the local area!
Tommie · 25 October 2023 · Aspire Furzedown
Agent replied · 24 October 2024
Thanks so much for the feedback, Tommie! And thank you so much for your business - we're very grateful. Best of luck with your onward move! Adam
★★★★★ 5/5
GoogleEasy to talk to, straight talking and very accommodating estate agents. Moving house is stressful, but Adam always made sure the process was smooth as can be. Adam is very knowledgeable and we would highly recommend this estate agents for Furzedown.
Katie · 25 October 2023 · Aspire Furzedown
Agent replied · 24 October 2024
Thanks for this, Katie! Although your journey was long, we're so pleased to have been part of both your sale and purchase. We wish you every happiness in your dream home! Adam
★★★★★ 5/5
GoogleWe initially listed our property with Purplebricks, where we struggled with follow up from viewings and various other issues. Because of this we decided to go with a traditional agent. Once Aspire had it listed they worked tirelessly to get it sold and one thing I think is so often overlooked is the work required to get a property exchanged and across the line. Chris was chasing solicitors up and down the chain as well as other agents. Without him this would undoubtably have fallen apart and he outshone the other agents in the chain. I can't recommend Aspire highly enough.
Jonathan · 25 October 2023 · Aspire Furzedown
Agent replied · 24 October 2024
Thanks so much for the wonderful feedback, Jonathan! We really do believe that a 'traditional' - local - agent like us does offer a value-adding element to our clients' sales. Amazing feedback like yours reassures us that we're doing just that. You were an absolute pleasure to work with, and we're super-grateful that you chose Aspire Furzedown! Best of luck with your onward move.
Chris, Adam and the team
★★★★★ 5/5
GoogleI found both Alison and Adam to be helpful, supportive, insightful and friendly throughout the end to end buying process. It’s a tough few months to go through but I felt that I could trust their advice and they are super knowledgeable about Furzedown and surrounding areas. Thank you both! Thea
Thea · 25 October 2023 · Aspire Furzedown
Agent replied · 24 October 2024
We thought the big day would never arrive! Thanks so much for your feedback, Thea - we wish you all the happiness in your new house. Adam
★★★★★ 5/5
GoogleI'm following up on my initial review. I've now completed my sale on 28th July!! I can now report more accurately on the professionalism and patience of Alison and Adam. Overall Aspires was very organised/supportive and informative in terms of customer service, this is particularly given they are a small independent business. I would certainly recommend them!!
Daphne · 25 October 2023 · Aspire Furzedown
Agent replied · 24 October 2024
Thanks so much, Daphne - and welcome to our neighbourhood! We're so pleased you were successful - especially after learning about your previous negative experience with the other agent. Thanks for your kind comments - we're delighted to have been of service! Adam & the team
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