★★★★★ 5/5
GoogleJust completed (finally) on my sale and purchase. Although Aspire were responsible only for my sale they kept the whole chain moving, kept me up to date and provided a fantastic service. Without Gatley my move just wouldn’t have happened. He remained cheerful and focused, constantly finding solutions and going above and beyond to make things happen. I used to think estate agents were much the same, the difference between my sale and purchase has convinced me that they are not and picking the right agent is vital!
Sarah · 14 October 2025 · Aspire Balham
Agent replied · 14 October 2026
So good to hear Sarah. We try hard with every sale to cover every possible avenue in the event of any issues. Will pass on your praise to Gatley and many thanks for taking the time to post this review - we really appreciate it.
★★★★★ 5/5
GoogleI used aspire to buy my chosen property. Matt and Chelsea were very helpful throughout the process. They explained technical matters in layman's terms. Both Chelsea and Matt were very efficient and kept me updated regularly with issues concerning the purchase of the property. I would like to thank the aspire team for the help, support shown from beginning to completion of sale.
Sandeep · 14 October 2025 · Aspire Balham
★★★★★ 5/5
GoogleA huge thank you to the team at Aspire - especially Gatley who helped us secure out house purchase. We viewed a house with him that unfortunately had an offer accepted, but he proactively found the place we have just completed on for us - the full end-to-end service! Gatley was fantastic throughout every step of this journey. I have absolutely no hesitation in recommending Gatley and Aspire to anyone looking to buy or sell their property!
Matthew · 14 October 2025 · Aspire Balham
Agent replied · 14 October 2026
Many thanks Matthew - lovely to hear!!
★★★★★ 5/5
GoogleA huge thanks to the Balham Aspire team - in particular Gatley - for their fantastic service throughout the sale of our flat. It has been a long process and we have been very grateful for the time and effort Gatley has assigned to our case. Would highly recommend Aspire as an agent! Thanks all!
Rosie · 14 October 2025 · Aspire Balham
★★★★★ 5/5
GoogleAspire went above and beyond every single time to ensure my flat was let and to make sure everyone was happy. It made a stressful experience so much easier. Special credit going to Jess, Levi, Paris, and Marie, who all found time to do the little extras and reassure me that everything was in place. Couldn't recommend highly enough.
Nicola · 14 October 2025 · Aspire Balham
Agent replied · 14 October 2026
So great to hear Nicola and thanks so much for posting!
★★★★★ 1/5
GoogleThe experience I have had as a leaseholder of a property being managed by Aspire is nothing short of appalling. I have had water leaking through my roof since November. When this started, my newborn baby was only 14 weeks old. This made him poorly, we took him to a GP and the leak was confirmed to be causing this owing to the damp in our bedroom. I’m a new mother and have spent a large part of my maternity leave sending emails and making calls to get this resolved. It remains now - almost mid April - unfixed. I have been repeatedly told that it is owing to processes that need to happen and I have sat patiently, for 5 months, waiting to be given a date for works to start. At the time of writing I still don’t have one. I don’t know how much longer this will continue. This has caused me a lot of stress, anxiety and upset. I am so frustrated and disappointed. I have lost faith that my roof will ever be fixed, and remain very anxious for baby’s wellbeing because of it.
Laura · 14 October 2025 · Aspire Balham
Agent replied · 14 October 2026
Hi Laura,
Thank you for taking the time to share your experience, and we're truly sorry to hear how difficult this situation has been for you and your family.
We fully appreciate how distressing and frustrating this must be, particularly during what should be a special time with your newborn. Please be assured that we are taking your concerns seriously and will be looking into this matter in more detail.
Our current understanding is that quotes were obtained for the necessary repairs, which initiated the Section 20 consultation process. I believe you are aware that we were advised that a temporary repair is not viable in this case, and may have risked exacerbating the issue. That said, we absolutely recognise the urgency and impact this is having, and will do all we can to ensure the next steps are progressed as swiftly and efficiently as possible.
We’re committed to seeing this through to a resolution and will keep you updated along the way.
★★★★★ 5/5
GoogleAspire were really helpful in our purchase, particularly Charlotte Suter who was patient & understanding. Big thanks, highly recommend.
Samantha · 14 October 2025 · Aspire Balham
Agent replied · 14 October 2026
Great to hear Samantha and thanks for posting, we really appreciate it.
★★★★★ 5/5
GoogleThanks Adam & Clifford! we really appreciate for all of your helps. You both are fantastic. Definitely recommend Aspire to all.
6 Stars
Property SOLD, another happy customer!
To Mat, Gatley, Nora, Amanda & Accounts team.
Thank you so much for your help with selling my property. You made the process simple and easy to understand and I appreciated all of your patience and expertise. Thank you for your fast respond to all of my phone call and emails. Thank you Gatley especially, Your support is outstanding.
MC · 14 October 2025 · Aspire Balham
Agent replied · 14 October 2026
Great to hear and thanks so much!
★★★★★ 1/5
GoogleI feel I have been left no choice to leave another 1* review, and will once again list the reasons why. I own a flat managed by Aspire and the service we continue to receive has been so poor. I have repeatedly voiced my concerns as outlined in my previous review. I have sent hundreds of emails over a long six month period. Our roof remains unfixed, every time it rains water leaks into our bedroom. I have a very young baby and this issue has been ongoing for over six months. I have emailed the Director of Aspire, outlining my concerns, this email has been ignored. Last week I emailed asking for an update on works twice, I also called the office twice, all on different days. All were ignored. When I finally got through to our block manager I was assured I would be sent an email update by the end of the day. No email update was received. I emailed again over the weekend, and have once again been totally ignored. This is on top of a deadline we were given to progress with works as the 28th May. Once again a deadline is given, it then passes, no progress appears to be made. Things have moved so unbelievably slowly, and I have been made to feel a nuisance, even when clearly detailing the impact this has had on my baby’s health, and on me and my wife too. I would strongly recommend keeping clear of Aspire or and avoiding using this them to manage any property. I’m almost losing faith our roof will ever be fixed. There has been so much mismanagement with staff leaving and then joining this company. Promises of things getting better and updates being provided and things moving forward that just don’t ever happen. I was asked to communicate my concerns before leaving another negative review, but sadly all have been ignored. The service is so poor. I’d strongly advise anyone considering using Aspire to look after or manage their property to look elsewhere.
Laura · 14 October 2025 · Aspire Balham
★★★★★ 5/5
GoogleProfessional, friendly managers. Always available and quick to resolve issues. I received useful advice from Anton that helped me achieve the desired result.
Nataliia · 13 October 2025 · Aspire London (85 Tooting High Street)
Agent replied · 13 April 2026
Many thanks for your marvellous 5* review Nataliia. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
Google5 star estate agent. Morgan and Anton v helpful, responsive and friendly!
Ollie · 13 October 2025 · Aspire London (85 Tooting High Street)
Agent replied · 13 April 2026
Thanks Ollie for taking the time to leave us your excellent 5* review. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleZoey, Chris and the team at Alexander Seymour were brilliant. They sold our property at the right price incredibly quickly, and then helped us manage the whole process, it would have been so much harder without them. Zoey was our main …
Patrick · 13 October 2025 · Aspire Furzedown
Agent replied · 13 April 2026
Thanks so much for your kind words, Patrick! We're super-happy about the price we got you, and we're very grateful for your business. I'll pass on your kind words to Zoey! Thanks again from all of us!
★★★★★ 5/5
GoogleRating only, no written review.
Berica · 13 October 2025 · Aspire Balham
★★★★★ 5/5
GoogleIsla, Adam and the team at Aspire Furzedown have been a pleasure to deal with for the sale of my property. I had enquiried with a number of local agents, many who were pushy and promised exaggerated figures for a valuation. The team were very transparent on expectations and were patient to wait a number of months before proceeding. Isla was always available on the end of the phone for any questions, and we had frequent updates throughout the process of our transaction. Would thoroughly recommend Aspire Furzedown if you are considering selling your property
Tom · 11 October 2025 · Aspire Furzedown
Agent replied · 11 January 2025
Thanks so much, Tom - we're thrilled that you chose Aspire Furzedown above the fierce competition in Tooting. We're delighted that you were pleased with our service - thanks so much for sharing your experience with us. All the best for the future! Adam & team
★★★★★ 5/5
GoogleThe Aspire team particularly Isla and Chris were great throughout the entire process. Realistic, had our backs, good communications - all the things we wanted when selling our flat. Would definitely recommend for anyone selling in the Streatham / furzedown area.
Alastair · 11 October 2025 · Aspire Furzedown
Agent replied · 10 December 2024
Thanks so much, Alastair! We're pleased to have been of service. Thanks so much for your business! Chris
★★★★★ 5/5
GoogleHad a great experience buying my house, Isla was always quick to help with any questions, and kept the process moving smoothly. Thanks Aspire!
Chris · 11 October 2025 · Aspire Furzedown
Agent replied · 11 January 2025
Thanks for the feedback, Chris - we hugely appreciate it! I'll pass on your kind words to Isla! We wish you every happiness in your new home. Adam
★★★★★ 5/5
GoogleAdam and the team were super helpful in listing our flat. We had 11 viewings within 3 days, and they managed to secure an offer well above asking price. From marketing the flat, to all of the work after the offer in getting contracts exchanged - they were so helpful. I would recommend Aspire to anybody.
David · 11 October 2025 · Aspire Furzedown
Agent replied · 11 January 2025
Thanks so much for the review, David. We're delighted that you got such a good price for your flat; thanks so much for your business! Adam
★★★★★ 5/5
GoogleWe really enjoyed working with Alison and Chris whilst purchasing our home. Both very friendly, professional, and empathetic. Buying a house can be stressful but they helped guide us through the process. Seemed like the seller had a nice relationship with them too, from their interactions.
Hope · 11 October 2025 · Aspire Furzedown
Agent replied · 11 October 2026
Thanks for the great feedback, Hope! It was a pleasure to help you with your purchase - we wish you every happiness in your new home! Chris
★★★★★ 5/5
GoogleGreat experience buying my first flat with Aspire. Isla was extremely helpful from beginning to end. She was always easy to get hold of and quickly responded to all my questions and enquiries. Thank you
Lydia · 11 October 2025 · Aspire Furzedown
Agent replied · 11 October 2026
Thanks for the review, Lydia! I'll pass your kind comments on to Isla; I'm delighted that she offered her usual great service! All the best in your new home. Adam
★★★★★ 5/5
GoogleWe had a great experience buying a house listed through Aspire. Isla was always responsive, friendly and professional through all of our queries and negotiations. She definitely helped make the process smoother and more pleasant.
Will · 11 October 2025 · Aspire Furzedown
Agent replied · 11 October 2026
Thanks so much, Will! I've passed your kind comments on to Isla, who really enjoyed working with you. Enjoy your beautiful new home; stay in touch! Adam
★★★★★ 5/5
GoogleIsla, Adam, and the entire Aspire team were fantastic when helping us to buy our first home in Tooting!
From accommodating multiple visits, tons of questions and endless back and forth, Isla was there to make sure our niggles were addressed and ensure we were happy with everything. Even chucking in a thoughtful bottle of Prosecco and high quality branded tote bag as a moving in gift, made everything feel all the more special. Thank you team, we would definitely recommend Aspire for all our property purchase/sale needs moving forward!
Luke · 11 October 2025 · Aspire Furzedown
Agent replied · 11 October 2026
Thanks so much for the feedback, Luke! We're pleased you liked the fizz, too - it's rude not to crack some open on your first night in your new home! You'll be very happy on that street, the very same street where I had my 'first-time buy'! All the best from all of us, Adam
★★★★★ 5/5
GoogleWe both bought and sold our house through Adam and his team at Aspire, Furzedown. I fully trusted them and would use them again, professional, calm and experienced.
Sam · 11 October 2025 · Aspire Furzedown
Agent replied · 11 October 2026
Thanks so much, Sara! You and the family were an absolute delight to work with. Thanks so much for your business, and best of luck with the works on the new pad! Adam
★★★★★ 5/5
GoogleCharlotte was an incredible help, she good at communicating with us and kept us up to date without us needing to chase. She even helped me measure some of the walls!
Tom · 11 October 2025 · Aspire Furzedown
Agent replied · 11 October 2026
Thanks, Tom and Jo - we're delighted that you found Charlotte helpful! Adam
★★★★★ 5/5
GoogleIsla and the team were really helpful and responsive throughout our purchase process. The interactions between all parties were smooth and professional and we were also grateful for the support offered post purchase.
Jamie · 11 October 2025 · Aspire Furzedown
Agent replied · 11 October 2026
Hello Jamie - thanks so much for sharing some feedback - we're very grateful. I've passed on your kind words to Isla! Adam
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