Trusted Agent profile · Hertfordshire
Verified
★★★★★
1,471 reviews across 5 offices and 3 platforms
Ashtons has five offices, in Welwyn Garden City, Harpenden, St Albans, London and Redbourn (Hertfordshire). Together they have 1,471 reviews on three platforms, rated 4.7 out of 5 overall.
1,372
Reviews on Google
All 5 offices
98
Reviews on Facebook
All 5 offices
1
Reviews on The Trusted Agent
All 5 offices
Send Ashtons a message.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Ashtons's five offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Ashtons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Ashtons and its branches won ESTAS awards in one year, most recently 2017.
ESTAS winners in one year, the group and its branches: 2017.
2017 1 Gold, 1 Top 3 and 1 Best in County across two branches ESTAS 2017 winners
Source: ESTAS winners lists, as published, linked by year.
Showing 1,364 reviews on Google only. Show every review
5/5
GoogleAshtons sold my house for me ladt year and were absolutely brilliant helped with everything from finding a solicitor and financial advisor and were always on the phone keeping me up to date with the progress of the move .very professional and above all very courteous and polite when dealing with myself or my wife.
Hi Stuart, Thank you so much for your feedback.
5/5
GoogleWorked with Nick at Ashtons with the sale and purchase, very helpful and always there to answer our call. Thanks to all the team there and recommend highly.
Thank you for your feedback Luke!
5/5
GoogleVery happy with the service from everyone on the team, especially Nick Robinson. He was never pushy, realistic and always there if I ever had any questions. We are very happy with everything. Anita
Thank you Anita for taking the time to leave feedback!
5/5
GoogleI cant fault Ashtons - exceptional customer service, knowledge of the local market and expertise to ensure your sale goes smoothly. Jon-Paul went above and beyond to support us through a very complex sale and purchase.
Thanks Maria for your feedback!
5/5
GoogleWholeheartedly recommend Ashtons in Harpenden. We have used their services twice now and on the last occasion for both sale and purchase. JP was a superstar and found us a home in school catchment in a short timeframe and sold our property for more than we had asked for it.
Thanks for the great feedback, enjoy your new home!
5/5
GoogleGreat service and attention to detail from the Ashtons team in Harpenden, in helping me to sell early this year 2018. In particular Jon-Paul Brampton, Nick Wearmouth and David Williams were all very professional.
Thanks Pete for your great feedback!
5/5
GoogleModern office, friendly atmosphere. Recommend if you want to sell, buy or rent. Top notch!!
Thanks Tania for your feedback!
5/5
GoogleNeil and jenny amazing couldnt fault them at all thank you so much for all your help
Thank you Tracey for your great feedback!
5/5
GoogleI've had an excellent experience with Ashtons as a buyer, seller and landlord. Brilliant communication throughout by the entire team, in particular Taylor for his personal attention and prompt response to emails.
Thank you for your great feedback for us!
5/5
GoogleAshton’s have been really fantastic at keeping in regular contact with me regarding properties that are coming on the market. Jennie has been a real help in exploring houses that may not have been immediately of interest. Thank you!
Thanks for taking the time to leave your comments Emma
5/5
GoogleProfessional Friendly Service once again. A big thanks to Jules Middleton & Jon-Paul Brampton
Thanks for leaving feedback Ray
5/5
GoogleSally and Nicola both provide an excellent letting service at Ashtons Hsrpenden. Great communication and follow through from start to end. Would use them again and again as Landlords.
Thanks so much for your feedback
5/5
GoogleI found Ashtons to be very accommodating and helpful with keeping me in touch with new properties coming on the market. Jules has been the most helpful member of staff when speaking to her, she is very professional and I am sure a key asset to Ashtons.
Thank you for your comments Julie!
5/5
GoogleOutstanding service during our recent house move in Harpenden. Taylor, especially, a wise adviser and competent negotiator all the way along the process chain. Many thanks!!
We appreciate your feedback Dan, thank you!
5/5
GoogleWe are in the process of looking for a property. We have found Ashtons excellent and very flexible especially when trying to squeeze viewings in at short notice. We have mainly been in contact with Jennie who has been very professional and supportive. Taylor has also been very helpful.
Hi Oran, thank you for your review!
5/5
GoogleCan't recommend Jules enough, she really helped us when selling our house in Harpenden and gave some great advice.
Thanks for the review!
5/5
GoogleI have found Nicola Park in the Lettings team at Harpenden very knowledgeable and efficient
Thanks for leaving your review Fiona
5/5
GoogleFantastic service from start to finish, making our house sale and purchase very straight forward. From the word go we felt we were in safe hands with Neil and Jon Paul. We wouldn't hesitate to recommend Ashtons.
Thank you Matt, we are pleased you would recommend Ashtons
5/5
GoogleWe recently bought and sold with Ashtons and they were fantastic from beginning to end. Jon-Paul, our Sales Manager, was consistently positive, communicative, and extremely helpful throughout the whole process. Would highly recommend them to anyone buying or selling in Harpenden.
Thanks for taking the time to leave a review!
5/5
GoogleVery good advice from the main man Jon-Paul which allowed us to sell swiftly at a realistic price. Excellent market knowledge. The other members of staff at Ashtons were very pleasant to deal with too.
Congratulations on your house sale Jonathan, thanks for your feedback
5/5
GoogleHad a great experience buying via Ashtons. Jon-Paul Bampton was very helpful in providing us with an overview of the market and the key points to consider when buying (schools, transport, etc.) which was great as we were new to the area. Would recommend.
Thanks for your feedback. We wish you luck in your new home!
5/5
GoogleI would highly recommend Ashtons. All the team we had dealings with, including Taylor, Gill and David were extremely polite, professional, knowledgeable and helpful. The whole buying and selling process from start to finish was seemless and we were kept in the loop throughout. Thank you - we wouldn’t hesitate to use you again.
Thank you for taking the time to give your comments
5/5
GoogleWe had the absolute pleasure of working with Ashton’s on the purchase of our new home. We had been looking for a home for over a year and Ashton’s were by far the best to deal with. Our initial contact with Ashton’s involved them having to book some viewings within a short space of time. Steve was very understanding, flexible and went above and beyond to accommodate our requests. Their responsiveness, professionalism and courteous approach made a stressful process run so much smoother. They are genuinely caring and passionate about what they do which you rarely find with estate agents these days!! I’d like to say a massive thank you to all of the team who were involved - Steve, Liam, Sam and a very special thank you to Louise who managed the after sales process. I would highly recommend Ashton’s to anyone looking to purchase or sell a property in future!
What lovely feedback! Thank you for taking the time to write such wonderful praise, on behalf of Ashtons, we wish you well in your new home!
5/5
GoogleI have just sold my late father’s bungalow. Nick, Paul and the team at Ashtons have been so helpful and supportive during this process. They have kept me informed on progress answered my many queries and given nothing but sound advice. I cannot praise them enough for the professional but sensitive way in which they have dealt with the sale. Top marks and thank you Ashtons
Thank you very much for your review Steve and Donna, it was a pleasure to act for you.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Welwyn Garden City has the most, with 478 reviews rated 4.7 out of 5, followed by Harpenden with 345.
The five Ashtons offices, by town:
Yes. In The Trusted Agent 2026 awards, Harpenden won Gold, Welwyn Garden City won Gold and two more branches won Trusted Agent. At the ESTAS 2017 awards its branches won 1 Gold, 1 Top 3 and 1 Best in County award.
Send Ashtons a message.
