Trusted Agent profile · Hertfordshire
Verified
★★★★★
1,471 reviews across 5 offices and 3 platforms
Ashtons has five offices, in Welwyn Garden City, Harpenden, St Albans, London and Redbourn (Hertfordshire). Together they have 1,471 reviews on three platforms, rated 4.7 out of 5 overall.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Ashtons's five offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Ashtons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Ashtons and its branches won ESTAS awards in one year, most recently 2017.
ESTAS winners in one year, the group and its branches: 2017.
2017 1 Gold, 1 Top 3 and 1 Best in County across two branches ESTAS 2017 winners
Source: ESTAS winners lists, as published, linked by year.
Showing 1,364 reviews on Google only. Show every review
5/5
GoogleRichard, Louise and Co have once again done an incredible job in a difficult climate and dealing with difficult relatives. Nothing was too much trouble, we were kept informed at all stages and they went the extra mile in seeing the sale …
Hi Tony, thanks for taking the time to post your positive review.
5/5
GoogleJust bought our first home with Ashton’s and they have been fantastic at every part of the process. The whole team have been friendly and helpful from booking the viewing to collecting the keys when we completed. …
Thanks for your lovely feedback Dominic!
5/5
GoogleI have just sold my house through Ashtons and I can honestly say they were fantastic. Everyone on the team was so friendly, professional and helpful. And I was kept up to date all throughout. Once we accepted an offer, Louise on the sales …
Hi Claire, thanks for taking the time to post your positive review.
5/5
GoogleI have just sold my late father’s bungalow. Nick, Paul and the team at Ashtons have been so helpful and supportive during this process. They have kept me informed on progress answered my many queries and given nothing but sound advice. I …
Thank you very much for your review Steve and Donna, it was a pleasure to act for you.
5/5
GoogleAfter writing the previous review we received a phone call from the manager who could not have been more professional. He apologised and explained there were mitigating circumstances, which at least provided with us with an explanation as …
5/5
GoogleHaving sold many properties over the last 30 plus years I have to say that Nick from Ashtons and his team are one of the best I have dealt with and i am not surprised they have won so many awards. …
Thank you so much for the review, I still dream of the lemon drizzle cake :-)
5/5
GoogleI would really recommend Ashtons. Adam's went above and beyond to ensure a tricky chain stayed on track to secure a sale on our property at the right price. This allowed us into our fantastic new family home. He was very approachable and …
Hi Nicola, thanks so much for the review.
5/5
GoogleWe used Ashtons Estate Agency to purchase a property in Appleton as we were relocating. The branch manager Nick Johnson, the sales negotiator Victoria Morton and team were all very helpful and they recommended us a suitable property during …
Thank you so much for your kind words.
5/5
GoogleWhat a fabulous experience with Nick and the team at the Stockton Heath Branch!! From start to finish!! From viewing a house that we liked, to putting ours up Nick actively sold our house in less than 2 weeks! He brought so many people in …
Thanks so much for the review, it was a pleasure helping you move :-) all the best for the future
5/5
GoogleWe have just sold our house through Ashtons and we have been very happy with the services and support we received. The agency have been great at communication and we felt that we were very well informed throughout the process. The marketing …
Thank you Julia for taking the time to leave such great feedback! We wish you luck with your move.
5/5
GoogleSOLD SOLD SOLD. I have used Ashtons Estate agents on two occasions to sell my home. they have always proved to be attentive and flexible in their approach. …
Thank Gez, we are glad you have had a smooth transaction with Ashtons
5/5
GoogleWe cannot praise and rate Ashtons highly enough having used this Agent to sell our apartment in Harpenden in November 2018. We also give the five stars to John-Paul Brampton. We have moved five time in Harpenden in the 54 years we have …
Thank you Brian & Pamela for your wonderful feedback
5/5
GoogleHonest, approachable and customer-focussed, Taylor gave me time and space to find the right home for the family. He offered open and unbiased advice on the local market, especially valuable given I was moving into the area. At all times …
Thanks Craig for your feedback. We wish you every happiness in your new home!
5/5
GoogleBuying and relocating to a new area can be stressful but with such a delightful, friendly, professional team - Ashtons proved to be exceptional.Taylor was superb - he has a brilliant …
Thanks Carla for your excellent review. Enjoy your new home!
5/5
GoogleWe have worked with Ashtons on numerous occasions and can wholeheartedly recommend their service. They are approachable, knowledgeable and focused on getting the best outcome for all parties. The whole team we have dealt with are excellent, …
Hi Pam, thank you for leaving positive feedback for Ashtons and Jon-Paul
5/5
GoogleI've used Ashtons for rental and purchase and am very impressed with professionalism and customer care. Definitely much better than the alternatives! …
Thanks for leaving us a review, enjoy your new home
5/5
GoogleI highly recommend Ashton’s. Having rented with them for a few years, I found their service impeccable, always very quick to respond to queries and any issues with the property were never disputed and help was always close at hand. …
Thank you Emily, for taking the time to leave such lovely feedback! We look forward to working with you in the future.
5/5
GoogleAshtons were extremely helpful in helping my husband and I purchase our first home. Verity was amazing with the first property we reserved and Rhiannon was also equally amazing on helping us with the home we finally went with. Cannot praise …
We are so pleased you had a great moving experience with us, thank you Catia & Nathan for your fantastic feedback. Enjoy your new home!
5/5
GoogleA big thank you to Jonathan for or your support and professionalism. 10/10 service. …
Thanks for your comments Stephen and good luck with your move.
5/5
GoogleWe would highly recommend Ashtons Estate Agents WGC. We started our journey with Ahstons 7 and a half years ago with Chris Haws, who …
Thanks Kelly for taking the time to leave your feedback for Chris. Wishing you every happiness in your new home.
5/5
GoogleMoving home and greenhouse with Ashtons . Extremely helpful, polite and professional all the way. Know their area well , coming on market. suspended or just taken off the market they should be your choice. …
Thank you for your great feedback, we're really pleased you had such a good experience with Ashtons
5/5
GoogleWe recently let our flat on Broadwater road through Ashtons and i was incredibly impressed with the level of service provided throughout the letting. Chris haws came round and gave us a same day valuation which i found particularly …
Hi Tom, we are glad to hear you were impressed with our service!
5/5
GoogleSam, Tony and the whole team at Ashtons Welwyn have been truly incredible. This was a very stressful sale for me on a personal level and they all performed above and beyond their duties to ensure I was kept well informed at each stage of …
Thanks Hayley for taking the time to leave your feedback. Wishing you every happiness!
5/5
GoogleMy husband, Colin and myself have worked with Ashtons over many years and only have positive things to say about them. We have bought, let and sold a number of buy to let properties, all through Ashtons. We have worked with a number of …
Thank you for your fantastic feedback, we're really pleased you've had such great experiences with Ashtons
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Welwyn Garden City has the most, with 478 reviews rated 4.7 out of 5, followed by Harpenden with 345.
The five Ashtons offices, by town:
Yes. In The Trusted Agent 2026 awards, Harpenden won Gold, Welwyn Garden City won Gold and two more branches won Trusted Agent. At the ESTAS 2017 awards its branches won 1 Gold, 1 Top 3 and 1 Best in County award.
