5/5
GoogleAbbey is very friendly and the office has a professional atmosphere. Highly recommend.
Agent replied · 25 October 2024
Thankyou for the lovely review :) We appreciate your feedback!
Trusted Agent profile
Ashbrookes Ltd estate agents in Middlesbrough and Sunderland
★★★★★
209 reviews across 2 offices and 2 platforms
Ashbrookes Ltd has two offices, in Middlesbrough and Sunderland. Together they have 209 reviews on two platforms, rated 4.1 out of 5 overall.
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Our offices
Ashbrookes Ltd's two offices, most reviewed first. Each has its own page.
Latest reviews from every Ashbrookes Ltd office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleDanny is an astute person with a pleasant personality. He is very amiable and customer Fri.
Agent replied · 25 October 2024
Thankyou for the lovely review :) We appreciate your feedback!
5/5
GoogleWith Ashbrookes it’s really an amazing process getting an accommodation with them. Abbey was so so supportive in the process and even living in the apartment, she’s been so so supportive.
Agent replied · 25 October 2024
Thankyou for the lovely review :) We appreciate your feedback!
5/5
GoogleI met Danielle at point when I was disparately in need of an accommodation . Daniella was of immense help and assistance. I can recommend Daniella for her level of professionalism. 👍 …
Agent replied · 25 October 2024
Thankyou for the lovely review :) We appreciate your feedback!
5/5
GoogleExcellent service provided by Ashbrookes, would highly recommend, the girls in the office(Natasha & Lottie)were so helpful in getting my apartment sold, thanks
1/5
GoogleAbby and daniella were very decent. Would go on and say the best. But subrina is very rude, dodgy and only cares about money. Was a tenant for 2 years and she doesn’t deal with issues on time. So many issues happened with the house that she took merely.NegativeQuality, Professionalism, Value
Agent replied · 25 October 2024
Hi Abiola, Thankyou for your review. If money is owed to the business then you will be chased, which is normal from any agency. Subrina does not manage property maintenance but rather the property managers/letting negotiators look after maintenance, Subrina has no involvement in this. We understand your comment is due to you attending the office and disputing your deposit refund and refusing to pay council tax you owe. If you have experienced any issues that have not been resolved please email info@ashbrookes.co.uk so this issue can be investigated further. Kind Regards Ashbrookes Team
5/5
GoogleAshbroookes has professional lettings negotiators especially Abbey who is customer service-oriented and does her job effortlessly thus she is the best among all their workers within Ashbrookes (Middlesbrough branch).
Agent replied · 25 October 2024
Thankyou for the lovely review :) We appreciate your feedback!
5/5
GoogleAbbey is very professional In her approach. She helped me with my replacement bed within a timely manner. Would recommend highly.
Agent replied · 25 October 2024
Thankyou for the lovely review :) We appreciate your feedback!
5/5
GoogleThe agent Melissa was really helpful to me during the onboarding process as well as during my stay in their property. Abbey helped me to follow up the recovery process of my deposit (bond), though the landlord was delaying but I finally got my money back. Thank you Ashbrookes for such an amazing house, thank you Melissa and Abbey again for your support during and after my stay in the property.
Agent replied · 25 October 2024
Thanks for the lovely review!
5/5
GoogleDanny and Abbey Great staff supportive getting through process of moving in! Both lovely and helpful when I was struggling to find alternatives for payment. I want to express that I am grateful for their hardwork. Thank you for helping me!
Agent replied · 25 October 2024
Thankyou for the lovely review :) We appreciate your feedback!
5/5
GoogleAbbey's assistance was invaluable throughout the process of finding new accommodation. She generously arranged multiple house viewings in a single day, and when I finally found a place that suited me, she was instrumental in ensuring a smooth transition. She addressed any issues or queries I had with a high level of professionalism and efficiency. My experience with the remaining staff at Ashbrookes was equally delightful.
Agent replied · 25 October 2024
Thankyou for the lovely review :) We appreciate your feedback!
5/5
TrustpilotAshbrookes is the best apartment agency…
Ashbrookes is the best apartment agency I have ever worked with. Their team is highly professional, knowledgeable, and responsive. They went above and beyond to help me find the perfect apartment for my needs and budget.I was especially impressed with how quickly and efficiently they were able to help me. I contacted them on a Monday and was able to move into my new apartment by the following Friday. They handled all of the paperwork and logistics for me, which made the process completely stress-free.I would highly recommend Ashbrokes Agency to anyone looking for an apartment in the Uk. They are the best in the business!
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 25 October 2024
Thankyou for your review, We appreciate your feedback :)
1/5
GoogleRating only, no written review.
Agent replied · 25 October 2024
Hi, Please email info@ashbrookes.co.uk with further details of your review. Thankyou
5/5
GoogleRating only, no written review.
Agent replied · 25 October 2024
Thankyou for your review, We appreciate your feedback :)
1/5
GoogleRating only, no written review.
Agent replied · 25 October 2024
Hi Leigha, We do not have any details for you on file. Please contact info@ashbrookes.co.uk with further details so we can investigate your review. Thankyou
5/5
GoogleRating only, no written review.
Agent replied · 25 October 2024
Thankyou for your review, We appreciate your feedback :)
3/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
Agent replied · 25 October 2024
Thankyou for your review, We appreciate your feedback :)
2/5
GoogleThe accommodation is dirty
Agent replied · 25 October 2024
Hello, Please email info@ashbrookes.co.uk with further details so we can investigate this further. Thankyou
5/5
GoogleSabrina is amazing☺️☺️
Agent replied · 25 October 2024
Thankyou for your review, We appreciate your feedback :)
5/5
GoogleImpressive service and responsive
Agent replied · 25 October 2024
Thankyou for your review, We appreciate your feedback :)
5/5
GoogleWonderful customer service
Agent replied · 25 October 2024
Thankyou for your review, We appreciate your feedback :)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Ashbrookes Ltd
Which Ashbrookes Ltd office has the most reviews?
Middlesbrough has the most, with 207 reviews rated 4.1 out of 5, followed by Sunderland with 46.
Where are the Ashbrookes Ltd offices?
The two Ashbrookes Ltd offices, by town:
- Middlesbrough: 134 Linthorpe Road, Middlesbrough, TS1 3RA, TS1 3RA
- Sunderland: 66 John Street, Sunderland, SR1 1QT, SR1 1QT
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