Newest first, from every platform, with the office each review is about. First names only.
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1/5
GoogleAbsolutely shocking disgusting would not recommend to anyone
Lucy Β· 20 November 2021 Β· Anscombe and Ringland Northwood
Agent replied
Hi Lucy, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via caitlin.greaves@chancellors.co.uk with the details? Many thanks.
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1/5
GoogleRating only, no written review.
Nandy Β· 30 October 2021 Β· Anscombe and Ringland Northwood
Agent replied
Hello Nandy, we are disappointed that you have rated us only one star with no explanation as to the reason. We always seek to deliver a quality service as our overall scores and many 5* ratings on Google and other review sites demonstrate. Please contact directors@chancellors.co.uk if you have any questions we can assist with. Many thanks.
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1/5
GoogleRating only, no written review.
Kouks Β· 30 October 2021 Β· Anscombe and Ringland Northwood
Agent replied
Hello Kouks, we are disappointed that you have rated us only one star with no explanation as to the reason. We always seek to deliver a quality service as our overall scores and many 5* ratings on Google and other review sites demonstrate. Please contact directors@chancellors.co.uk if you have any questions we can assist with. Many thanks.
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5/5
GoogleExcellent support and service throughout my search for a flat. Would highly recommend. Thank you Hugh.PositiveResponsiveness, Quality, Professionalism, Value
Benjamin Β· 27 August 2021 Β· Anscombe and Ringland London (15 Notting Hill Gate)
Agent replied
Hi Benjamin, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
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5/5
GoogleFinally found the Flat I needed! Shaun Blackstock was very responsive and attentive too my requirements. Was great dealing with him, very professional!PositiveProfessionalism
Patrick Β· 27 August 2021 Β· Anscombe and Ringland London (15 Notting Hill Gate)
Agent replied
Thank you Patrick for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
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5/5
GoogleGreat service by Shaun Blackstock, found me a perfect property in Notting Hill. He was very professional and he referred me to Virgin Media as i have been working from home and would definitely refer him.PositiveResponsiveness, Professionalism
Mike Β· 27 August 2021 Β· Anscombe and Ringland London (15 Notting Hill Gate)
Agent replied
Hi Mike, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
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5/5
GoogleI received outstanding service and was very impressed by the professionalism given by Shaun Blackstock in helping me to find a property. Emails were always responded to quickly and effectively. As Iβve been working from home, Shaun also referred me to Virgin Media which I needed. I would highly recommend him. Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Delaney Β· 27 August 2021 Β· Anscombe and Ringland London (15 Notting Hill Gate)
Agent replied
Thank you for leaving us this great review Delaney, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
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1/5
GoogleHighly recommend to avoid this agency. They are unprofessional, disorganized and amateurish. Right from the start of tenancy to the end, following are the things they could not get done smoothly:
1. contract signed in time
2. release of keys for move in
3. disclosing material information regarding the property such as imminent construction project on the floor above the apartment
4. Managing checkout process (inventory clerk entered the property by lying to the end-of-tenancy cleaners without our authorization or providing us notice)
5. Return of deposit (still hoping for them to reply to our emails regarding return of our Β£4k plus deposit).
Landlords- please go to an agency that can actually manage tenancy and has a head on their shoulders. Tenants- highly recommend to just avoid engaging with them, otherwise you will be inviting a lot of headache and stress.NegativeResponsiveness, Quality, Professionalism
Kunal Β· 25 August 2021 Β· Anscombe and Ringland London (55 Heath Street)
Agent replied
Thank you for bringing this to our attention Kunal, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk? Thank you.
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1/5
GoogleNasty service. No one responds back to complaints. Chancellor does not manage well and the landlord is just as bad. The good reviews were probably put by their friends and also probably paid for. Complained about having no where to dispose rubbish, and still nothing has been done in over 3 weeks. The heaters in the bedrooms and living room don't workNegativeResponsiveness, Professionalism
Bola Β· 25 August 2021 Β· Anscombe and Ringland Northwood
Agent replied
Hi Bola, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via simon.butt@chancellors.co.uk with the details? Many thanks.
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5/5
GoogleReally happy with the friendly & professional service here - actually listened to what I was looking for in a flat, & Ruadhri was super helpful and quick to respond to all my questions!
Florence Β· 30 July 2021 Β· Anscombe and Ringland London (15 Notting Hill Gate)
Agent replied
Thank you Florence for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
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1/5
GoogleThe give you an appointment and then no one come to show you the flat πNegativeQuality
Luisana Β· 20 June 2021 Β· Anscombe and Ringland London (2 South Grove)
Agent replied Β· 19 June 2024
Hello Luisana, thank you for informing us about this issue, we really appreciate your help with the matter. To enable us to look into this for you, please contact us at directors@chancellors.co.uk. Many thanks.
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5/5
GoogleRating only, no written review.
Zainab Β· 8 June 2021 Β· Anscombe and Ringland London (15 Notting Hill Gate)
Agent replied
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
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5/5
GoogleI spoke to Ella who was extremely polite and helpful, I cannot fault her.
Matt Β· 22 April 2021 Β· Anscombe and Ringland London (55 Heath Street)
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1/5
GoogleWhat a TERRIBLE company, I was pressured to sign with them during recovery from illness, and then very little communication from them.
They asked me to provide pictures of the property, and then after several weeks of no contact, I asked for advise and whether I should remove the property from sale, as I was not sure how long it would take for me to recover from illness. No one contacted me to discuss, and then I recieved an invoice for ADMIN WORK????, which they didnt do. I contacted them by phone several times and was told by admin team they would phone me back, but no one has. I am now being threatend with LEGAL ACTION. I will keep on phoning them to clarify what ADMIN work they did for nearly Β£350. But in the meanwhile I will be going to the obudsmad to see if they can help.
Asad Β· 18 April 2021 Β· Anscombe and Ringland Northwood
Agent replied
Thank you for bringing this to our attention Asad, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to louise.hughes@chancellors.co.uk? Thank you.
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1/5
GoogleRating only, no written review.
Fab Β· 10 April 2021 Β· Anscombe and Ringland London (55 Heath Street)
Agent replied
Hello, we are disappointed that you have rated us only one star with no explanation as to the reason. We always seek to deliver a quality service as our overall scores and many 5* ratings on Google and other review sites demonstrate. Please contact directors@chancellors.co.uk if you have any questions we can assist with. Many thanks.
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1/5
GoogleRating only, no written review.
Fab Β· 14 March 2021 Β· Anscombe and Ringland London (55 Heath Street)
Agent replied
Hello, we are disappointed that you have rated us only one star with no explanation as to the reason. We always seek to deliver a quality service as our overall scores and many 5* ratings on Google and other review sites demonstrate. Please contact directors@chancellors.co.uk if you have any questions we can assist with. Many thanks.
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5/5
GoogleGreat experience with Oliver, Edward, Hugh and Abi! They are not pushy, professional and extremely patient. Thank you!
Asya Β· 13 February 2021 Β· Anscombe and Ringland London (15 Notting Hill Gate)
Agent replied
Thank you Asya for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
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4/5
GoogleShaun Blackstock helped me find a property in Notting Hill, he was very professional and was extremely helpful. Very friendly person, I would high recommend him!
Dejourn Β· 13 February 2021 Β· Anscombe and Ringland London (15 Notting Hill Gate)
Agent replied
Thank you for leaving us this great review Dejourn, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
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5/5
GoogleWould highly recommend chancellors, the agent I dealt with was Oliver Cox of the Notting hill branch and he was beyond helpful in sourcing me a long term tenancy. Very approachable and professional.
Michael Β· 12 February 2021 Β· Anscombe and Ringland London (15 Notting Hill Gate)
Agent replied
Hi Michael, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
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5/5
GoogleGreat service and friendly team at the Notting Hill branch, especially the agent Oliver Cox who looked after my partner and I. I will be recommending to friends and family looking to move into the area.
Oliver Β· 12 February 2021 Β· Anscombe and Ringland London (15 Notting Hill Gate)
Agent replied
Thank you Oliver for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
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5/5
GoogleI was quite nervous about moving house, especially coming all the way from North Wales. London was a big change for me! That being said, Notting Hill Estate Agents put me at ease and helped me find the perfect property. Oliver, in particular, was excellent - friendly and professional. Thanks, again!
David Β· 12 February 2021 Β· Anscombe and Ringland London (15 Notting Hill Gate)
Agent replied
Hi David, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
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5/5
GoogleShaun Blackstock helped me find the perfect property. He was helpful and professional and even referred me to Virgin Media before I moved in. This was important for me because I am currently working from home. Would absolutely highly recommend.
Mia Β· 12 February 2021 Β· Anscombe and Ringland London (15 Notting Hill Gate)
Agent replied
Thank you for leaving us this great review Mia, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
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5/5
GoogleExceptionally friendly and helpful staff. I was extremely impressed by Shaun Blackstock in particular he was extremely helpful in finding me the perfect property and offered excellent aftercare. He even helped me find the best removal company to help with the transition. He has excellent professionalism and customer service and made what can be a stressful experience easy and comfortable. I would definitely use them again and highly recommend them.
Ruby Β· 12 February 2021 Β· Anscombe and Ringland London (15 Notting Hill Gate)
Agent replied
Thank you for leaving us this great review Ruby, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
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1/5
GoogleThe give you an appointment and then no one come to show you the flat π
Luisana Β· 10 February 2021 Β· Anscombe and Ringland London (2 South Grove)
Agent replied
Hello Luisana, thank you for informing us about this issue, we really appreciate your help with the matter. To enable us to look into this for you, please contact us at directors@chancellors.co.uk. Many thanks.
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