Every review we hold for the Northwood office, from every platform, shown as written. First names only.
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5/5
GoogleGood afternoon, decided to leave a feedback and to thank Marta for providing such an incredible tour to the property and giving me details about the property; Unfortunately the area is not convenient for my partner but many thanks one more β¦
Antonina Β· 13 April 2025
Agent replied Β· 19 June 2024
Thank you Antonina for giving our Northwood branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
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5/5
GoogleGreat service, and super supportive team. Jack has been great at listing and selling ours and we look forward to completion, whilst also been thorough with all follow up all questions and steps.
William Β· 13 April 2025
Agent replied Β· 22 October 2024
Dear William,
Thank you so much for your kind words! We're thrilled to hear that you had a β¦ More
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5/5
GoogleMarta has been so refreshing to work with. Her friendly approach and willingness to help has not gone unnoticed. Thank you for your consistency and support. Well done Marta π β¦
Vanessa Β· 2 May 2025
Agent replied Β· 13 April 2026
Hi Vanessa, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
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5/5
GoogleMarta is really experienced with all letting properties!
She is humble and very honest plus her skills are also good !
She listen you and make you a priority!! β¦
Kavita Β· 13 April 2025
Agent replied Β· 19 June 2024
Thank you Kavita for giving our Northwood branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
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5/5
GoogleMartha has been punctual and prompt on the address. She has been kind and welcoming and responded to all our queries. I strongly recommend Martha's services!
Theodora Β· 13 April 2025
Agent replied Β· 13 April 2026
Hi Theodora, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
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5/5
GoogleThank you to Jordan who managed to organise three viewings last Friday for me.
Jordan was professional and approachable, he understood what type of rental I was looking for.
He was also very patient with the viewings and I did not feel rushed even though the viewings did last longer than expected.
I feel reassured with the level of customer service I have experienced so far.
Rupal Β· 10 February 2023
Agent replied
Thank you for leaving us this great review Rupal, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
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1/5
Google- Moved me into a flat with mold and grime
- Everything is third party so no one is accountable for anything
- Waited to the last moment to tell me valuable information
Edit: I would like to add a year later and their service was not better to the point I moved out of the flat.
Although they have responded to this emailing them due not helpNegativeResponsiveness, Quality, Professionalism, Value
TheBobBrom Β· 20 June 2022
Agent replied Β· 19 June 2024
Hi, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
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5/5
GoogleMarta was so nice and polite when i spoke with her , and appreciate she took in consideration what property Iβm looking for !
Paul Β· 13 April 2025
Agent replied Β· 19 June 2024
Thank you Paul for giving our Northwood branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
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5/5
GoogleReally good estate agent. Marta was extremely helpful in finding a place.
Surf Β· 13 April 2025
Agent replied Β· 23 December 2024
Hi Surf, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
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5/5
GoogleMany thanks to Marta for helping us so sincerely.
Asad Β· 13 April 2025
Agent replied Β· 13 April 2026
Thank you Asad for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
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5/5
GoogleRichard was very professional, helpful and kind. He went out of his way to help me with completing the forms even though my issue was from a different branch, fantastic service i must confess, no question was too silly for him to answer. You do not get many people like him these days.
Faith Β· 14 August 2022
Agent replied
Thank you Faith for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
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5/5
GoogleWith Thomas Barlow's (Tom) assistance, I had a great experience locating property from chancellors. He is really helpful and professional. He has been really helpful in helping us find the ideal property. He is incredibly personable and flexible with regards to required adjustments. Throughout the closure, he maintained continuous communication and showed excellent responsiveness to all calls. Continue your fantastic effort! I strongly recommend chancellors for any kind of property need.
Rohit Β· 20 February 2024
Agent replied Β· 21 March 2024
Thank you Rohit for giving our Northwood branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
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5/5
GoogleI dealt with Neela Patel during the process of making an offer on a property. I had previously dealt with staff at this agency who didn't take any interest in my particular circumstances and had not seemed willing to facilitate negotiations on price between the seller and myself. However, as soon as Neela got involved, she was very active in looking at the needs of both the seller and myself and she successfully negotiated a sale that balanced the interests of both parties. She communicated my particular circumstances to the seller, and took full account of the market environment at the time to make astute observations and recommendations. This resulted in a successful purchase of the property, with Neela also providing excellent service after the offer was accepted through to completion of the sale. I am very thankful for her personalised and keen service, which helped me secure the perfect property for me.PositiveResponsiveness, Professionalism
Imad Β· 25 August 2020
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5/5
GoogleI had very specific requirements for what I was looking for and registered my details with several estate agencies in the local area. Rachel Darvall was my agent at Anscome & Ringland and I have to say that her friendliness, professionalism and pro-activeness left a fantastic impression and I need not have spoken to any of the other estate agencies on the high street. I was kept updated with new properties and felt that I had been treated with a personal touch - as soon as the right property came up Rachel knew we would be interested and arranged a viewing for it within a short space of time. At the viewing Rachel was professional and informative, and was able to answer all of our questions. We were not the easiest of applicants to deal with by any means due to our requirements and the offer we put forward but I am left without any doubt that Anscombe and Ringland are one of the finest agents in the area. Deal with confidence.
Matt Β· 31 July 2014
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5/5
GoogleI had a great experience using Anscombe & Ringland recently. I dealt with Jatinder Jai in the sales team. He was very professional, answered all my queries very promptly and the best thing of all- always kept me updated by both phone and email in respect of all the properties coming up in the market which met my requirements. This was invaluable to me, and I very much appreciated it and I am very grateful to him for that. Without that level of customer service- I may have missed on the property I recently completed on, so I am very pleased with the service I received.
Taruna Β· 31 July 2014
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5/5
GoogleAnyone who has made use of Estate Agents, whether in terms of buying/selling a property or for letting purposes, will know the importance of finding one that you can rely on to guide you with consistent sound advice.
I have been extremely fortunate to have been able to work with Mr.Chris Michaelides, who is highly knowledgeable about the current state of the property market. Not only is he very efficient and organised, he makes a point of providing me with regular feedback about the comments made about my property so that I am better able to assess whether any action should be taken to make the property more attractive and desirable.
In any business contact, the strength of the relationship that you form will depend to a great extent on the personalities of the different parties. I have found Chris to be very friendly and approachable. The key quality that distinguishes him is his down-to-earth attitude, where he tells me the position as it is rather than what I want to hear. I take heed of the advice that he gives me, as I realise that this will lead to the best possible outcome.
The match making work of Estate Agents is always fraught with difficulties, but the biggest hurdle to overcome is how to manage expectations. Again I admire the way Chris manages to clarify for each party what is best from their individual perspective.
My relationship with Anscome and Ringland spans more than ten years and I rate all their staff highly. The organisation seems to place a high emphasis on providing a good quality customer service. Try them yourself and you will see why I am very happy with them
Neil Β· 31 July 2012
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5/5
GoogleI appreciate that it is not necessarily normal to review your house purchasing process, however, My partner and I was very pleased with the experience received from Anscombe & Ringland that I felt the need to share this.
Our point of contact was James and at very short notice he was able to show us round two different properties we had seen online. We were able to put in an offer that same night and it was accept at some point the next day.
As a buyer, we were very keen to move into the property before Christmas, and James worked hard to make this happen. I would bombard him with emails asking for updates on how things were going & considering the amount of information he managed to provide, I can only assume he was bombarding the different parties in the same manor.
As a buyer, rather than a seller, I tried to remember that Anscombe & Ringland were of course working for the seller of the property. However, this was forgotten very quickly as the professionalism but friendly manor shown by James made me feel that he was really seemed to care about working towards getting the sale completed before Christmas.
There were complications, but as mentioned before, James work hard and fast to make sure that these issues were resolved without delay in a very unbiased fashion.
We finally exchanged with a completion date of before Christmas, something of which I was very grateful for.
Even after exchanging contacts and completion had been arranged , James worked tirelessly, during his journey home from work, to arrange a last minute viewing of the property that evening so that we were able to measure the room to order our sofa before the Christmas cut off.
All in all, the poor reputation of estate agents was just not evident here and dealing with them was nothing but a pleasure. I have no problem in recommending them to any friend, family or colleague.
Alastair Β· 31 July 2012
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5/5
GoogleRichard was fantastic to work with. Very apparent he cares about his job and finding the perfect home for his clients. He listened to our needs and empathized with our situation.
Amy Β· 16 May 2022
Agent replied
Thank you for leaving us this great review Amy, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
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5/5
GoogleI visited an agency to rent an apartment, I was served by Marta, who explained me in detail and suggested several apartments, I am very satisfied. Thank you so much
Emilia Β· 13 April 2025
Agent replied Β· 19 June 2024
Thank you Emilia for giving our Northwood branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
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5/5
GoogleI marketed my property with Anscombes and have to say that the service I have received from Darren and Jatinder has been both professional and efficient from the off.
They have been very good with keeping me up to date and have been pro active at all times.
They have a real knowledge of the market and this is evident in all my dealings with them.
I wouldn't hesitate to recommend their services.
Mark Β· 28 July 2019
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5/5
GoogleIt was a quick decision to move back to the UK and we have found a very reliable real estate company β Chancellorβ. Their team was very helpful and warm, especially Hannah Boyle & Richard Wood. Richich quickly arranged the house viewing for us, long distance called update and the detailed rental information.
Great Works Mateβ¦Richard - 5* Service
Tony Β· 29 July 2022
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5/5
GoogleI sold my flat through Anscombe & Ringland one month ago. The servcie from start to finish was excellent. A special thank you to Jatinder and Grant Patterson who were both friendly, polite and very prompt in responding to any queries and keeping us updated of the proceedings and the sale process. I found Anscombe to be honest and trustworthy and would defintely recommend their sales team if you have a property to sell!
Shraddha Β· 30 July 2016
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1/5
GoogleWhat a TERRIBLE company, I was pressured to sign with them during recovery from illness, and then very little communication from them.
They asked me to provide pictures of the property, and then after several weeks of no contact, I asked for advise and whether I should remove the property from sale, as I was not sure how long it would take for me to recover from illness. No one contacted me to discuss, and then I recieved an invoice for ADMIN WORK????, which they didnt do. I contacted them by phone several times and was told by admin team they would phone me back, but no one has. I am now being threatend with LEGAL ACTION. I will keep on phoning them to clarify what ADMIN work they did for nearly Β£350. But in the meanwhile I will be going to the obudsmad to see if they can help.
Asad Β· 18 April 2021
Agent replied
Thank you for bringing this to our attention Asad, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to louise.hughes@chancellors.co.uk? Thank you.
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2/5
GoogleThere was not co-ordination and communication between the team. Never received reply of email or call at first instance. I won't recommend to any of my friend and family to sale their property through them. Sorry!!!
Yogesh Β· 28 July 2019
Agent replied
Hi Yogesh, thank you for taking the time to write a review. We are however, disappointed to read of your concerns. So that we can take steps towards putting this right for you, please could you write to us at seniorsupport@chancellors.co.uk? Many thanks.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.