Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
GoogleWe used Annafield for our move back in May 2023. The removals van was too small and we had to arrange separate collection of the final items that wouldn't fit with my parents as we were moving over 100 miles away. The removals team started off great, however they started arguing in front of us which made the moving day a lot more stressful than it needed to be. To top it off, when we arrived at our storage facility the removal guys hit our TV with a moving trolley, causing it to smash. We were told when booking with Annafield that if there were any issues they'd be resolved, which was also emphasised by our removal team following the accident. Annafield gave us £150 as a 'good will gesture' - Which wasn't enough to cover the cost of a new television. A promising start but in the end I wouldn't recommend or use again.
Jordan · 21 September 2023 · Annafield Estate Agents and Property Management St. Neots
★★★★★ 1/5
GooglePoor Service. They had serious attitude issues. Wouldn’t recommend!!
XOLLYTHFC · 22 August 2023 · Annafield Estate Agents and Property Management St. Neots
★★★★★ 5/5
GoogleFrom initial meetings with Joe to support from Ren and Becky in the office the team made buying our dream home a stress free experience. Professional and prompt they helped us meet our deadlines and we cannot recommend enough.
Darren · 22 August 2023 · Annafield Estate Agents and Property Management St. Neots
★★★★★ 5/5
GoogleThe professionalism and dedication to the job by all of Annafield Estates staff, ensured that we had a positive experience right from the very start.
We were so impressed by them that we also asked to use their removal service to move us to our new home. That was also a brilliant experience.
Moving home can be a stressful experience but Annafields made it far less stressful for us.
Thank you so much to all of the Annafield Estate staff.
Kind regards
John & Louise Fretwell
John · 22 August 2023 · Annafield Estate Agents and Property Management St. Neots
★★★★★ 2/5
GoogleWe were looking to buy a house through Annafield Estates which we had to pull out of - this cost us £1500 and a lot of wasted time. If Annafield had been honest with us about the complexity of the chain involved with the purchase, we likely wouldn't have made an offer in the first place, or at least placed a conditional offer. What's worse is that no one would take responsibility for misleading us. There are better local estate agents.
Bjorn · 22 August 2023 · Annafield Estate Agents and Property Management St. Neots
★★★★★ 5/5
GoogleI was really happy with the service received from Annafield in support of the purchase of my property and really impressed with the way that the office was organised.
Sales was my first point of contact, but once my offer had been accepted, I was moved to a team that focused only on closing the sale, which I thought was quite well thought out. Sometimes when dealing only with the initially person that showed you the property, (from past experience with other estate agents) it can be a little hard to get hold of them as they are out on viewings.
Chyna · 22 August 2023 · Annafield Estate Agents and Property Management St. Neots
★★★★★ 5/5
GoogleChloe was excellent. She showed us around several houses, she gave us a thorough tour and then left us to have a think. I found her to be very professional. Once we found our new house she was helped with contacting all those in the chain before passing over to Ren, who has worked hard with all solicitors involved to make it as smooth of a transaction as possible. Myself and my husband would definitely recommend Annafield to others.
Daniel · 22 August 2023 · Annafield Estate Agents and Property Management St. Neots
★★★★★ 5/5
GoogleThe staff from Annafield Estates were great every step of the way and would highly recommend using them!
Upon viewing the property we've now purchased through them, we had dealings with Chloe. She was very flexible as we could only view the property after finishing work, Chloe was happy to accommodate this. It was clear that she had done her research on the property and was promptly able to answer any queries we had straight away, some requiring a fair bit of detail. This theme was continued when we returned for a second viewing and then in the negotiation stage. A couple of points worth noting are that Chloe was very personable and took the time to get to know us as buyers, secondly, when compared with other agents that we dealt with in St Neots, Annafield were great for knowledge about the property. Others we dealt with hadn't done as much research.
Once the offer was accepted, our sale was handled by Ren who from start to finish was great. She really helped get things over the line. Without her having a contact within our buyers' solicitors, I don't think the sale would've completed as quickly as it did.
If we are to sell this property at some point in the future, we will definitely be using Annafield Estates.
James · 22 August 2023 · Annafield Estate Agents and Property Management St. Neots
★★★★★ 2/5
GoogleDisappointed with the lack of feedback on an outstanding issue, especially as I had requested it on three separate occasions to three different members of staff. Chloe Barnard was the only one who dealt with my request and responded.
Andy · 23 July 2023 · Annafield Estate Agents and Property Management St. Neots
★★★★★ 1/5
GoogleNobody answers phones or replys to voice messages or enquiries really poor communication that is expected from a estate agent I hope they follow to meet expectations as other estate agents do, and response from them saying I should remove my review as it is damaging for business well I'm afraid Wen you act in such a poor manner people leave a review and not only this I received another email
Well that’s a shame we can’t come to an agreement, going forward I expect then we won’t hear from you regarding other properties?
I won’t reply online as I think I have made
my response clear over email.
David · 23 July 2023 · Annafield Estate Agents and Property Management St. Neots
★★★★★ 5/5
GoogleAnnafield are an incredibly proactive estate agent in the area. Colin and Keeley are my trusted point of contact in the agency and I would not hesitate to recommend them to anyone, for purchase or for sale of a property.
Many thanks Annafield!
Valeria · 23 July 2023 · Annafield Estate Agents and Property Management St. Neots
Agent replied · 17 June 2024
Thanks Valeria, really pleased we managed to help you sell the bungalow for you. Thanks for the kind review, hope to see you again soon.
Take Care.
Colin
★★★★★ 5/5
GoogleKeeley from Annafield estate agents has absolutely been the best and I would highly recommend her.
She’s taken time to listen to what I was looking for and has been patient and really helpful even when I just needed to chat.
Keeley has given me her time and has been so kind and supportive and even though the property I’ve actually settled on has gone through a different agent, she is still offering her support with my upcoming move.
Thank you so so much, you are a superstar.
If anyone needs an estate agent, you won’t be disappointed with Keeley and Annafield estate agents ☺️
Kay · 23 July 2023 · Annafield Estate Agents and Property Management St. Neots
Agent replied · 17 June 2024
Afternoon Kay,
What a lovely review. We really appreciate your kind words and we are so happy that we could assist where we could. We wish you all the best with your new home.
★★★★★ 1/5
GoogleRating only, no written review.
Mike · 18 June 2023 · Annafield Estate Agents and Property Management St. Neots
★★★★★ 5/5
GoogleRating only, no written review.
Aleksandra · 18 June 2023 · Annafield Estate Agents and Property Management St. Neots
★★★★★ 5/5
GoogleVery good service
Thank you 🙏🏼 …
Armandas · 18 June 2023 · Annafield Estate Agents and Property Management St. Neots
Agent replied · 17 June 2024
Thanks Remis. Glad we togther got you in your first home.
★★★★★ 5/5
GoogleDealt with everything very efficiently and staff very pleasant. Received a house warming plant on completion which was a lovely touch.
B · 18 June 2023 · Annafield Estate Agents and Property Management St. Neots
★★★★★ 5/5
GoogleVery friendly, helpful. They couldn’t do enough for myself and my sister, which was a very emotional move. Fabulous guys. Thank you
Tracy · 18 June 2023 · Annafield Estate Agents and Property Management St. Neots
Agent replied · 17 June 2024
Thank you for your lovely review, we wish you all the best of luck in the future.
★★★★★ 4/5
GoogleVery communicative agent, did everything they could to get me the property I wanted although it didn't work out in the end.
Otis · 18 June 2023 · Annafield Estate Agents and Property Management St. Neots
★★★★★ 5/5
GoogleEven though we are only at the stage of booking a viewing, Alfie has been prompt and polite compared to a few other estate agents I have been dealing with!
Chelsea · 18 June 2023 · Annafield Estate Agents and Property Management St. Neots
Agent replied · 17 June 2024
Thank you Chelsea for your lovely review.
★★★★★ 5/5
GoogleA great management agent for our properties! Quick to act, listen to what we want and trustworthy. Strong values as a Company which we respect.
Mel · 18 June 2023 · Annafield Estate Agents and Property Management St. Neots
Agent replied · 17 June 2024
Thank you so much! Landlords like you make our job a pleasure!
★★★★★ 5/5
GoogleFantastic estate agents! Really on it with the whole process, quick and helpful responses, and a handy online portal to track progress. Beccy, Chloe, and the team were great! Would absolutely recommend them.
Nicky · 18 June 2023 · Annafield Estate Agents and Property Management St. Neots
Agent replied · 17 June 2024
Thank you for using Annafield Estates, we wish you all the best and happiness in your new home.
★★★★★ 5/5
GoogleI have taken support from Annafield for finding a rented place at St Neots. Both Alfie and Lisa are so supportive in the entire process and they have been very kind & helpful. Highly recommend to all!!
Naveen · 18 June 2023 · Annafield Estate Agents and Property Management St. Neots
Agent replied · 17 June 2024
Thank you so much for this!
Both Alfie and I wish you and your family all the very best with your move!
★★★★★ 5/5
GoogleI want to thank the team at Annafields for helping us find and purchase our first home. They were helpful throughout and always on hand to assist, even during the stressful periods!
Joe · 18 June 2023 · Annafield Estate Agents and Property Management St. Neots
Agent replied · 17 June 2024
Dear Joe,
Thank you for our review, it has been a pleasure helping you find a property and we wish you all the best in your new home.
★★★★★ 5/5
GoogleThank you to Duncan, James, Keeley, Joe,Chloe and Beccy, the team at Annafields, for all their hard work in helping me sell my house. Process was efficient and v supportive to get a good sell. V good estate agents thx
Rebecca · 18 June 2023 · Annafield Estate Agents and Property Management St. Neots
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.