Trusted Agent profile
★★★★★
259 reviews across 2 offices and 2 platforms
Annafield Estate Agents and Property Management has two offices, in St. Neots and Huntingdon. Together they have 259 reviews on two platforms, rated 4.7 out of 5 overall.
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Annafield Estate Agents and Property Management's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleMy partner and I recently bought our first house with the help of Annafield Estates. We were incredibly lucky with how quick it all went. Very smooth sailing and all of our emails and calls were answered immediately. A huge thank you to Colin + Jack!!
Thank you Mia and Sam, in all honestly it was all mine and Jacks pleasure to help you get your first beautiful home, thank for listening to us as your choosen Huntingdon Estate Agent.
1/5
GoogleAnnafield Estates is a company of a generally high standard let down by their lettings manager. We rented a property with them for two years and paid every penny of rent on time, and while Alfie and Ben were always helpful, Lisa went out of her way to be petty and ridiculous nearing the end of our tenancy. She insisted when we were moving out that “the carpets hadn’t been hoovered as there were no hoover marks” and tried to scam us out of our deposit leaving us alone only when we made it clear we had photo evidence to back everything up. When we received the house, it hadn’t been cleaned and the neighbours told us the previous tenant was a drug dealer who had to be forcibly evicted. We looked past a great deal of issues in the property for the first few months including a broken extractor, boiler and heating issues. When moving out, we brought a professional cleaner in to ensure the house was looking its best for the next tenants. I was happy to give Annafield a good review, however Lisa really gave it her all to make it otherwise. I am attaching a video of the “unhoovered” carpet and screenshots from the report. Her list of demands kept growing to the point where she held us responsible for every speck of faded paint in the house which hadn’t been renovated in years. She sent us the report after harassing us on the phone and learning that we wouldn’t accept her behaviour. The report was copy pasted from when the last tenant moved out. The oven, carpets and curtains were all not very well cleaned- there was also rubbish and belongings in the out house. Perhaps Lisa could pay the opticians a visit, so she could tell when a carpet “hasn’t been hoovered”. Although she is senior in the company, her juniors have always shown more professionalism and industry knowledge. She attempted to illegally “inform” us that our rent had gone up after having been just put up (which her colleagues then had to sort out for us). She constantly muddled up conversations, payment amounts and bank accounts and even messed up our contract dates completely. It makes you wonder if she is suited to this role, or just talked her way into it. I would advise anyone thinking of renting with them to take pictures and videos of everything because Lisa will be on your back to scam you. Watch out for the initial inventory too if it has her name on it, she’ll have left out lots of details so that she can pin them on you later.
5/5
GoogleI was purchasing a property in Eaton Socon, using a local estate agent and the mortgage lender refused to lend on it due to miss information. I desperately need to find something else, so as not to lose my mortgage offer. James was brilliant he contacted me in person and offered me two property suggestions within St Neots. Colin showed me around the property I was interested in and we agreed on a price there and then, that was on the (date in Jan). I worked closely with Colin, he was amazing and assisted me with all the solicitor’s paperwork, even hand delivered then to the solicitor’s office at 8pm for me. Today I have just exchanged contracts, and I move into my new place on the 29th Feb. This is insane. I never in a million years expected my purchase to go this fast and it would not have happened if I had not followed Colin help and advice. I even changed my solicitor’s firm on Colin recommendation. I am very grateful to Annafield Estates, and I would thoroughly recommend Colin Chapman and James Gough to anyone needing an estate agent.
Wow - Thanks Jacob. What a review. Thanks as discussed I ll drop off some business cards off at your place of work. Really pleased we were able to help you Jacob.
5/5
GoogleVery professional and helpful with a friendly team.
Thank you Ana for your review, we are happy we could assist.
5/5
GoogleFrom a landlords perspective we want to find the right tenants to put in our properties. Gemma and the team did this swiftly and efficiently with no drama at all. Responce times were good and new tenants have picked up the keys!!
Thank you Phil for your review. We are so pleased to find tenants for your property.
5/5
GoogleI had a good time working with Annafield Estate St Neots. Communication is their stronghold. Annafield Estate is effective in communication and always find solution when needed. It was a pleasure
Thank you Richard for your feedback, it is much appreciated. It was a pleasure dealing with you and answering your queries.
5/5
GoogleWe bought our house through Annafields and Colin was great. He really pushed everyone to get the paperwork done in time and he was happy to answer all our questions even after the move.Thank you for everything!
5/5
GoogleI can highly recommend Annafield Estates. Lauren Rowley was particularly helpful, she went above and beyond to try and get us the right property. Unfortunately for us, we couldn’t sell our home in time to buy our dream home but Lauren never stopped trying for us. Thank you Lauren for all you did!
Thank you Bobbie for your review. We are pleased you were happy with Lauren's service and we wish you all the best of luck.
5/5
GoogleAnnafield Estates, St.Neots is led by an excellent team who don't just do a job, they are a dedicated team led by Colin. After using them this time I would never contemplate using another estate agents. Their dedication is a credit to a strong team of professionals. It was a pleasure dealing with them.
Thank you Carroll for your lovely review. We wish you all the best of luck.
5/5
GoogleAnnafield got us on the market quickly and we’d already found a buyer within a couple of weeks. The Annafield Estates team were all super friendly and helpful with any questions or concerns we had, and if it weren’t for a conflict of dates we’d have ended up using their removals service too. Even when it came to completion, they were efficient with communication between the chain and solicitors to get things finalised quickly.
Thank you Aidan for your lovely review. Thank you for using Annafield Estates and we wish you all the happiness in your new home.
5/5
GoogleI would highly recommend this estate agent from all the others in St Neots. The communication was great, they always kept us up to date with viewings and feedback. The team at Annafield went above and beyond to sell our property. I felt they really cared and put in the effort to promote our property to buyers. On top of their great service they also have their own removals who are just as efficient. A huge Thankyou to Collin who chased solicitors and vendors in the chain. Our move would not have been possible without the hard work of Joe, Chloe and Keely. What a great team!
Thank you shahina for your kind review. We are so pleased we sold your home and thank you again for using Annafield Estates. The whole team wish you and your children all the best into your new home and we hope they settle into their new school and make lots of new friends.
1/5
GoogleIf you wish to be promised one thing and then at a later stage made out to be a liar then I would recommend this agency Inventory leaves items out then have no record of being able to charge tenant Charges for works carried out without giving you a quote Bad communication I initially rented flat out then few months later I had to prove I had a share in the flat , this was after I signed the contracts I have had dealings with many estate agents/ letting agents over past 45 years and These take the prize of how you would not operate A big thanks to Alfie who offers zero customer satisfaction and projects a zero impression of the brand I anticipate a reply as with past conversations they will defend themselves Obviously everybody has a choice but there are good quality agent’s around
5/5
GoogleHad a great experience renting my house through Annafield; helpful, friendly, never hard to get in touch with and always quick to sort issues when they cropped up. I've had my fair share of horror stories renting flats and houses over the years, but these guys get it right - particular thanks has to go to Gemma the Letting Manager; thanks for all your help this year!
Thank you James for your review. We are delighted to have Gemma join our rental department. It has been a pleasure and we are always here if you need any further assistance.
1/5
GoogleRating only, no written review.
5/5
GoogleAnnafield and the team marketed both mine and my partners properties. We were very pleased with the honest, professional service we experienced, from the start of the process with Joe conducting the valuations, Chloe showing perspective buyers around the properties and Keely always on hand in the office. The process was not without issues as my first buyer withdrew after 14 weeks. I was impressed by the speed Annafield re-advertised my property and found a new buyer. Subsequently, Colin in sales progression worked hard to enable all relevant parties in the sale be kept up to speed to ensure exchange/completion took place within the time scales. Thank you all for enabling us to move to our new home. We shall continue to pop into the office when in town to say hello!
Thank you Lyndsay for your delightful review. We are so so happy to finally get you both moved into your dream home. Please pop in and say hello when your passing. Wish you the best of luck.
5/5
GoogleAnnafield have been the best company I have used for a long time. Excellent service and process was stress free which was great. Gemma is very helpful and can’t recommend them enough.
5/5
GoogleI am a tenant in a property managed by Annafield and so far they have been great. They were one of the few letting agents in my 10+ years of renting to actually treat me like human beings and not just like an anonymous monthly sum of money for the landlord. They have been reliable, kind and accommodating. Communication is always quick and easy, which is a huge plus. I’m very happy to recommend Annafield to others.
Thank you Shadia for your kind review. You know where we are if you need anything, we are always happy to help.
5/5
GoogleOutstanding service and exceptional attention to every case. Managed to get our house sale and purchase through in good time up against troublesome solicitors! Can’t recommend Colin and the team enough. Worth every penny!
Thanks Jacob, So pleased that we all worked as a team even right upto 5pm on the day of completion. The solicitors were SHOCKING !!!! Glad we got you moved.
5/5
GoogleColin is probably the best agent I have dealt with in the past two years. He is proactive, problem solver, really cooperative and happy to think outside the box. Such a delight to work with. I consider myself very lucky to have crossed path with him.
5/5
GoogleReally great service, professional, extremely helpful and providing excellent communication throughout the process of buying a property. Would highly recommend and if I ever need to move again they will be my first phone call. Colin from Huntingdon branch went above and beyond to find us our new home and his passion for the job and experience were invaluable. Have dealt with many highly street property agencies in the past and I could not believe how different the experience was while working with the team of Annafield Estates- five stars .
5/5
GoogleMy experience with Annafield Estates has been highly positive. I had contacted them for a rental property and was put in touch with Gemma. I was out of the country on holiday & couldn’t have expected anything smoother with the process, from online viewing to sorting all the paperwork, even when I had to change my decision. I have been renting for a few years through multiple agents, and Annafield is easily one of the most efficient! Highly recommend.
Thank you for your review, Balaji. Really nice to hear about your experience with our letting department.
5/5
GoogleI interviewed three Estate Agents to sell my property and all three gave realistic valuations however Annafield Estates demonstrated a superior knowledge not just of the area but of the design of the properties on the Estate. They assisted with putting me in touch with other service providers I needed and were prompt and responsive to requests and provided information quickly. They were very quick and had the property listed with photographs even while the paint was drying in the redecorated rooms. The office staff kept me informed of progress at each stage too. I was selling remotely as I have moved out of the area and I was relieved to find an agent that I could trust to take care of viewings and other details in my absence. Although it sounds self-congratulating, I think I made a really good choice to use Annafield.
Thank you Duncan. It was lovely to meet you at the property, you listened and you sold your property, because you followed our advise. So pleased we have now exchanged contracts and the completion is tommorrow. It has been our pleasure acting for you Mr Duncan Young. Wishing you all the best.
5/5
GooglePurchased a property sold by Annafields, had a few issues with the chain but Ren was always available to help out. They also have us a nice pot plant when we got keys
5/5
GoogleI had a great experience buying my home with Annafield. I was looked after by Ren Pugh, and they were fantastic. Always keeping everyone in the chain in the loop and moving things along. I would definitely recommend Annafield to others buying in this area.
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St. Neots has the most, with 207 reviews rated 4.7 out of 5, followed by Huntingdon with 52.
The two Annafield Estate Agents and Property Management offices, by town:
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