5/5
Excellent general service for about 26 years. Current service prompt and professional. Lauryn Peacock especially.

Trusted Agent profile
★★★★★
855 reviews across 4 offices and 4 platforms
Andrew Reeves has four offices, in Bromley, Beckenham, Orpington and London. Together they have 855 reviews on four platforms, rated 4.6 out of 5 overall.
839
Reviews on Google
All 4 offices
2
Reviews on Facebook
All 4 offices
1
Reviews on Yell
All 4 offices
13
Reviews on Trustpilot
All 4 offices
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Andrew Reeves's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Andrew Reeves, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Excellent general service for about 26 years. Current service prompt and professional. Lauryn Peacock especially.
5/5
My partner and I had a great experience with Andrew Reeves. Special thanks to Skye and Bianca for their professionalism and honesty throughout the whole process of securing our current accommodation. After more than a year, I feel it’s important to update my review to acknowledge the support from Lauryn, Adam, and Idris in helping us stay happy in the property after Skye and Bianca moved on, many thanks to Andrew Reeves’ Great Team.
5/5
Jena
Jena , my property mgr , is just the best. Very professional and customer focused.
5/5
Richard and the team were absolutely fantastic and supportive during what turned out to be a very long selling process. They were honest, realistic, efficient and professional, and gave me the peace of mind I have not experienced with other estate agents in many years. I quickly realised I could always contact Richard to ask any question and I would get a swift, no nonsense answer. He also followed up on the other parties when things had got stuck. In short, I am not sure we would have completed the transaction without his stellar services. I won't need managing services since I sold my flat thanks to their hard work, but if I had to hire someone to manage my rental I would choose them as well. Prior to the sale, they helped find good tradespeople who did repairs and removals well and cleanly, without adding inflated commissions on top. When I needed help checking things on the flat because I was away, they popped by on the same day and answered minutes after. You don't get this level of service from other agents, and I had been letting my flat for several years now. All in all, excellent people. Many thanks!
5/5
Wanted to specially mention Lauryn Peacock for her continuous support in managing my flats issues. She had ensured reported issues were addressed in a timely manner. Hope she continues to do so Thanks
5/5
I had a great experience working with Max. He was professional, friendly, and very responsive throughout the entire rental process. Max helped me find the perfect property and made everything smooth and stress-free. I truly appreciate his effort and highly recommend him to anyone looking for a reliable agent.
Hello Rumqna, Thank you so much for your wonderful 5* review! We're thrilled to hear that Max provided you with such a professional and smooth experience. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team
5/5
We had a fantastic experience with Mollie while looking to rent our first place. From the very beginning, she was incredibly friendly, professional, and supportive, making what could have been a stressful process feel smooth and straightforward. Mollie took the time to answer all our questions, guided us through every step, and was always quick to respond. Her knowledge and genuine care made us feel confident and well-looked-after throughout the entire process. We’re so grateful for her help and couldn’t have asked for a better letting agent. Highly recommend!
Thank you for your kind words, ! We're thrilled to hear that you had a wonderful experience with Mollie. Our team strives to provide exceptional service and we're glad that Mollie's knowledge and care made your first rental process stress-free. We appreciate your recommendation and look forward to working with you again in the future. Kind regards, Maggie, Customer Relations.
5/5
Alex and Max have been so helpful ,thank you for your impeccable service
5/5
I had a very good experience with this letting agency. Mollie was amazing throughout the whole renting process. She made everything smooth and straightforward, was always quick to respond, and patiently answered all my queries. Thank you very much
5/5
Mollie has been fantastic re reletting our flat - responsive and helpful!
5/5
Mollie was a very easy person to deal with. We were letting a flat and she was helpful and professional throughout the process, whilst being friendly at the same time. I would recommend Mollie without any reservation.
5/5
Max, Alex and Mollie were super helpful and made my transition smoother. Thank you, Team
5/5
I’ve rented a property through Andrew Reeves and have used their management service for several years. The staff are pleasant, helpful and always do their best. In recent years, Jonathan Davis has been the standout professional. He has always quickly dealt with my concerns either himself or by directing me to who can. I’ve really appreciated his efficiency and engagement. Others also deserve a mention, such as Tia. Thank you.
5/5
I had such a positive experience with Alex at Andrew Reeves in Bromley. He was incredibly helpful and knowledgeable, taking the time to explain things clearly and offering thoughtful advice that really made a difference. His professionalism, combined with his kind and approachable manner, made the whole process so much easier. I would highly recommend him to anyone looking for support in the lettings market in Bromley.
5/5
I had an excellent experience with Andrew and Reeves Letting Agency. Their professionalism and attention to detail were truly impressive. In particular, Alex, the senior branch manager, went above and beyond to help with everything. I highly recommend them for anyone seeking a reliable and attentive letting agency.
5/5
Alex Tartov is absolutely amazing! He took the time to explain the market to me, explain tenancy agreements, and how to proceed with various options! He even fit me in for a last minute viewing. I will happily recommend working with him over any other professional in the business!
5/5
Had a really nice experience with an estate agent called Mollie Thomas via Andrew Reeves, very personable, nice but also knowledgeable. Although I did not go with the initial property (not by any fault of her own) we still had a great rapport and conversation and kindly offered to keep me in the loop for properties in the area that fit my billing! - Would recommend 100%. Also arranged the viewing on the day - really appreciated the quick turnaround!
5/5
Very helpful in settling down with Andrew Reeves. Also Max has helped lot to throughout the process. I highly recommend.
5/5
Great team Very welcoming and helpful Kudos to the amazing people working in this firm
1/5
Very poor communication and basically had to do their job for them. Also ignores emails. I wouldn’t recommend.
Hello Shan, Thank you for sharing your feedback with us. I'm sorry to hear about your experience with our communication and email responsiveness. Please reach out to us at EAComplaints@Connellsgroup.co.uk so we can address your concerns directly. Best regards, Lucy, Customer Relations Team
1/5
Perhaps the Company Car emblazoned with the Logo Andrew Reeves would care not to park entirely on the Pavement outside the office in Welbeck Street, blocking the Street for pedestrians and of course more vulnerable passers bye. The Manager aggressive and defensive in response who apparently has no name should learn threatening elder residents with his body language is neither pleasant or helpful to the situation. May I suggest parking by the side of the shop where there is a single yellow line would be less disruptive, legal and nearer the office door. It would also mean residents and others do not have to walk into the Road to get past the Andrew Reeves vehicle parked across the pavement.
5/5
We used Richard Phillips and the Andrew Reeves team to sell our apartment this March and were delighted that the service and advice was just as exceptional as when we used them to purchase our home back in 2013. In the end, with a cash buyer, we had to move quickly, so it was doubly helpful that Richard put us in touch with a conveyancing solicitor who could act with due speed and full professional support; this highlighted the benefit of Richard and the solicitor being in constant daily touch with us and each other in what is always quite a stressful period. Greatly appreciated and we would have no hesitation in appointing them again.
5/5
We visited many estate agents whilst looking for a property in Central London and they varied in their quality, sincerity and interest in us as buyers. Richard and Ross at Andrew Reeves were superb. They helped us find the right property, guided us through the process, handled the negotiation and kept the pressure on both solicitors. Their communication was outstanding and they consistently went the extra mile for us as buyers. I hope the seller felt the same. Not all estate agents are equal: Andrew Reeves are a cut above.
5/5
Everyone I have encountered at Andrew Reeves has been extremely helpful and kind. Moving is a stressful process and the team really made everything as good as it could be, with good communication and professional processes. Thanks to Max, Idris, Ethan and Lauryn.
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Bromley has the most, with 280 reviews rated 4.6 out of 5, followed by Beckenham with 239.
Yes. In The Trusted Agent 2026 awards: Andrew Reeves, Orpington won Trusted Agent; Andrew Reeves, Beckenham won Trusted Agent.
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