Trusted Agent profile
★★★★★
855 reviews across 4 offices and 4 platforms
Andrew Reeves has four offices, in Bromley, Beckenham, Orpington and London. Together they have 855 reviews on four platforms, rated 4.6 out of 5 overall.
839
Reviews on Google
All 4 offices
2
Reviews on Facebook
All 4 offices
1
Reviews on Yell
All 4 offices
13
Reviews on Trustpilot
All 4 offices
Andrew Reeves's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
4/5
GoogleKarl, Leah and Martina where wonderful. They worked above and beyond to help me get settled 8n my new property. BEST SERVICE from them allPositiveQuality
Thank you for your lovely review. Best wishes, Lucy, Customer Relations.
5/5
GoogleKarl and Leah are a great team and both gave me, as a landlord, excellent service in finding good tenants quite quickly for two properties. Thank you.PositiveResponsiveness, Professionalism
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleRented from Andrew Reeves for the last 5 years. Karl Taylor took over during that time and it’s clear that he has taken the branch from strength to strength. Exceptional service from him. Strongly recommend this branch.
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleThe service received by Karl Taylor at Andrew Reeves, Beckenham is professional. I have let a room in my house using Andrew Reeves and everything went so smoothly. I would recommend using Andrew Reeves Beckenham and the services of Karl Taylor.PositiveResponsiveness, Quality, Value
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleFantastic service. Even through the COVID-19 pandemic the staff have been incredibly responsive and attentive, making sure my wife and I felt comfortable and safe throughout the entire process. Quick response to any queries and questions we had, the staff really went the extra mile to accommodate us throughout.PositiveResponsiveness, Quality, Professionalism
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleLeah was very helpful from the beginning to the end! She was very responsive and attended to all our needs and questions. Would highly recommend! We love our new home!PositiveResponsiveness, Quality, Professionalism, Value
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
GoogleThe team have been so helpful throughout our moving process. Massive thanks to Leah who has gone above and beyond in helping us throughout the process. The team was so on it with keeping us in the loop at all times and were always being super quick and friendly.
Thank you for leaving us your excellent 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe dynamic duo Michael & Karl are fantastic and knowledgeable agents. They guided me through the process of letting my property and within days found me tenants and helped me find a home too. If you want the truth about a property, the whole truth and nothing but the truth, speak to the team in Beckenham.
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreatest agent I should say. Helpful and professional. Thanks to Karl Taylor, Abbey also Michael for helping to trough all the process for renting the property. I would definetly recommend Andrew Reeves to anyone looking for a property to let in the Beckenham area. Best regards to all Andrew Reeves Beckenham team..
Thank you for your wonderful recommendation and 5* review! I will of course make sure your kind words are forwarded to our local team. King regards Donna.
5/5
GoogleWhen I called AR agency to book a viewing, little did I know that it would be the solution to our present problem of finding a new home. Karl was immediately very helpful and reassuring. He found a slot for us in his very busy schedule. From beginning to end, his enthusiasm was genuine and in less than 24hrs we had secured the home we wanted. Martina helped us through the formalities of registration, reference and contract. I can't thank enough Karl Martina & Lea for being professional and still caring and supporting. (Nuccia D)PositiveResponsiveness, Professionalism
Thank you for your great 5* review and kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleHaving approached a number of agents, Karl Taylor from Andrew Reeves stood out above all. He was professional, personable and made me feel at ease leaving my property in his hands. He delivered on all aspects promised and made the experience of renting out our property with Andrew Reeves straight forward and stress free.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your lovely 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have just moved into the place of my dreams and it's all thanks to a fantastic team at the Beckenham office. Each of them went above and beyond to make sure that any concerns I had were addressed early on. Very professional, informative and supportive throughout the process. If you are looking for an estate agency that has your best interests at heart then look no further. Thank you so much Karl, Michael and Martina!PositiveResponsiveness, Quality, Professionalism, Value
Hi, thank you for the marvellous 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleI was really pleased to have found a great rental property with Andrew Reeves. I found a good deal over Holidays period, they were always present and they always answered any questions. The communication went smoothly. From the manager to the estate agent they were all available to deal with any kind of questions and they always communicated clearly with me. Since the begging they always made safety a priority, including wearing masks, no contact viewings - online viewings were available too. Massive well done to them
Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
5/5
GoogleAndrew Reeves (Beckenham) gave the most exceptional service and support, right from the start of our tenancy and especially during a really difficult time towards the end. We'd like to thank Martina, Michael and Karl for their friendly attitude, responsive communication and excellent customer service. Would highly recommend.
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleI was recommended Andrew Reeves from a friend of mine. They are on the ball, Karl is extremely helpful, Michael was very presentable and Martina was very responsive. All in all a very smooth transition of finding me suitable tenants for my property and I will continue to use Andrew Reeves with further business endeavours.PositiveResponsiveness
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
GoogleAmazing service!!!
Thank you for your 5* review!
1/5
GoogleRecently rented a flat,a lot of maintenance issues since moved in. Gave us very poorly maintained property, property management won't take any effort to resolve the issues.Even if it's emergency,they don't care.planning to move legally.NegativeResponsiveness, Quality
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GoogleHarry was very professional and helpful, he helped to ensure that the whole transaction went through very smoothly. Thanks for all your help!PositiveProfessionalism
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
5/5
GoogleGreat service with Andrew reeves. Harry was very helpful and was very prompt in getting back to us when we had any questions!PositiveResponsiveness
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleHarry was excellent and professional! He was always quick to respond to our questions and was very friendly. Highly recommended!PositiveResponsiveness, Professionalism
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
1/5
GoogleReally pushy for making decision straight after viewing, if you don't decide when they want - as you need maybe few days(another viewings etc) they will tell you that the property is already rented (even if its not true) and you can find the flats still available on all platforms like rightmove and zoopla plus on their own website without "let agreed" so it's still available! ..
Please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
5/5
GoogleThank you to the team (especially Matt and Athena) at Andrew Reeves for their great service. Really helpful and professional from start to finish.
Many thanks for your fantastic 5* review! Best wishes Lucy, Customer Relations.
5/5
GoogleHappy customer. Thank you Andrew Reeves Lettings for the professional and responsive service. Leah and Matthew you are the best. Keep it up.PositiveProfessionalism
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleI was followed by Harry that was very helpful and patience with us, we changed some agency before moving and this one was the best that we found. Professional and competent.PositiveResponsiveness
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Andrew Reeves, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and up to 3 trusted local agents will be in touch.
Bromley has the most, with 280 reviews rated 4.6 out of 5, followed by Beckenham with 239.
Yes. In The Trusted Agent 2026 awards, Orpington won Trusted Agent and Beckenham won Trusted Agent.
