Trusted Agent profile

ANCHOR LIFESTYLE DEVELOPMENTS LIMITED estate agents in Standish, Hook and Bingley

3.9

★★★★★ Good

952 reviews across 3 offices and 2 platforms

ANCHOR LIFESTYLE DEVELOPMENTS LIMITED has three offices, in Standish, Hook and Bingley. Together they have 952 reviews on two platforms, rated 3.9 out of 5 overall.

Google logo

4.1 / 5

7

Reviews on Google

All 3 offices

Trustpilot logo

945

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Our offices

ANCHOR LIFESTYLE DEVELOPMENTS LIMITED's three offices, most reviewed first. Each has its own page.

Latest reviews from every ANCHOR LIFESTYLE DEVELOPMENTS LIMITED office

Newest first, from every platform, with the office each review is about. First names only.

4/5

Trustpilot

When I moved into the property the help…

When I moved into the property the help and assistance by the estste manager was remarkable. The general service was excellent.

Bernadette · 23 September 2025 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Standish

5/5

Trustpilot

Ash lea court, Bristol

We went to visit Ash Lea Court to put my mum on the waiting list. We were greeted by a lady called Shelly. She was very knowledgeable and friendly and immediately made us feel at home. My mum was feeling rather anxious but now thanks to Shelly can’t wait to move in. Thank you

Mrs · 20 September 2025 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Standish

5/5

Trustpilot

I moved to Nelson close got a beautiful…

My mother in law moved into Nelson close and was very pleased with the view from the lovely garden from her flat window. Staff and residents very friendly too.

Deborah · 18 September 2025 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Standish

Agent replied · 24 September 2025

Hi Deborah, Thank you for your review. We’re delighted to hear your mother-in-law is enjoying her flat at Nelson Close, the lovely garden view, and the friendly atmosphere created by both staff and residents. We wish her lots of happiness in her new home!

4/5

Trustpilot

You are concerned about my welfare and…

You are concerned about my welfare and in my comfort and safety in my home.

Victoria · 18 September 2025 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Standish

Agent replied · 24 September 2025

Hi Victoria, Thank you for your kind words. We’re so pleased to hear that you feel comfortable and safe in your home, and that you’ve found our team to be responsive and supportive. It’s great to know repairs are being carried out in a timely way too. We wish you lots of happiness in your home!

4/5

Trustpilot

The staffs are helpful and nice

The staffs are helpful and nice. The building is clean.

Miss · 18 September 2025 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Standish

Agent replied · 24 September 2025

Hi Miss Y Ching, Thank you for your feedback. We’re so pleased to hear that you’ve found our staff to be helpful and that the building is kept clean. It’s important to us that residents feel comfortable in their homes, and we’re delighted this has been your experience.

5/5

Trustpilot

Lovely manager who is really helpful

Lovely manager who is really helpful. Being a single retired lady I felt vulnerable in private rent and was struggling financially. Anchor have made me feel so secure and looked after and easier on my finances. Love the laundry facilities and use of constant hot water. Lovely, comfortable, warm home.

Sale · 18 September 2025 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Standish

Agent replied · 24 September 2025

Thank you for sharing your experience! We’re so pleased to hear that Anchor has helped you feel secure and supported, and that you’re enjoying your comfortable, warm home along with the laundry facilities and constant hot water. We wish you lots of happiness in your home!

5/5

Trustpilot

All staff friendly espacially Sam and…

All staff friendly espacially Sam and Elaine the girls in the office

Tracey · 18 September 2025 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Standish

Agent replied · 24 September 2025

Hi Tracey, Thank you for your review. We’re so pleased to hear that you’ve found the staff to be friendly and helpful, and we really appreciate you taking the time to share your feedback.

5/5

Trustpilot

Very good customer service and…

Very good customer service and experience.I have lived with Anchor for over six years .I now live at Atlas Lodge my one compliant is the very high electric bills through My Cycous .Over double that I used to pay with Scottish power .

Savanna · 17 September 2025 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Standish

Agent replied · 24 September 2025

Hi Savanna, Thank you for your feedback and for sharing your positive experience with Anchor over the years. We appreciate your concerns about electricity charges. We do have a Be Wise team who can offer free, impartial advice on topics around finances and bills - they may be able to advise further. They can be contacted 8am-6pm Monday-Friday or 8am-4pm on Saturday on our free and confidential number 0800 023 4477, or you can email bewise@anchor.org.uk.

1/5

Trustpilot

All you see on these reviews is contact…

All you see on these reviews is contact customer service. TRIED THAT FOUR TIMES TOTALLY IGNORED EVEN THOUGH I HAVE AN OUTSTANDING FORMAL COMPLAINT

.Karen · 26 August 2025 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Hook

1/5

Trustpilot

Our manager is utterly useless.

Anon · 26 August 2025 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Hook

Agent replied · 22 November 2024

Hi Anon, Thank you for taking the time to share your feedback with us again. We’re really sorry to hear about the concerns you’ve raised around the upkeep of your scheme and the support from your manager. We do take comments like these seriously and understand how frustrating it must feel when you don’t see the progress you expect. To make sure your concerns are fully looked into, we’d encourage you to contact our Customer Relations team on 0345 602 5516. They’ll be able to review the issues you’ve mentioned in more detail and follow this up with the relevant teams.

2/5

Trustpilot

The only advice I would give potential…Buying Advice

The only advice I would give potential residents is 'Buyer Beware'. My mother lived in Cherrytrees in Redcar for 17yrs. In that time she paid her monthly fee to Anchor, which every year was raised. I know Anchor had to raise fees to cover their costs, but now and again they would come and ask for other amounts to cover their costs,ie to rplace doulble glazed windows etc. I thought her monthly fee would cover that.

Brian · 20 August 2025 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Standish

1/5

Trustpilot

Deaf Ears

Year on year the fundamental structure of Anchor is changing for the worse. In days past, tenants stood a chance of being listened to. Now it’s very much a case of “sit in the corner, keep quiet and pay up”.

Nige · 27 July 2025 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Standish

5/5

Trustpilot

Very well run by the staff never had…

Very well run by the staff never had any problems in over six years always clean and tidy thank you Christine and clare

Marek · 26 July 2025 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Standish

5/5

Trustpilot

The manager

The manager, Linda, at Parkside was extremely helpful and made the acceptance /signing up procedure simply and straightforward. She was also very helpful in getting some minor repairs carried out prior to our move.

W · 26 July 2025 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Standish

5/5

Trustpilot

Ashley the manager at cherry tree court…

Ashley the manager at cherry tree court is so helpful, he goes out of his way to help and makes sure everything is ok.

Lorraine · 23 May 2025 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Hook

4/5

Trustpilot

Estate Manager at Hanover Lodge is wonderful

My mother lived at Hanover Lodge in Winchester for 25 years. It was originally managed by Hanover but was taken over by Anchor a few years ago. Sadly Anchor is a much larger company and has less investment in its residents, so the general atmosphere became less attentive. However, the current Estate Manager at Hanover Lodge is a breath of fresh air .. he is kind, helpful and patient, and my mother truly misses him now that she has moved elsewhere.

Dinah · 25 April 2025 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Hook

4/5

Trustpilot

As I have not moved in yet it would be…

As I have not moved in yet it would be difficult to review the flat. Seems ok and clean but until I have possessions in then I can review.

Mrs · 21 December 2024 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Standish

5/5

Trustpilot

Easy moving in.

Nicola Berry made the the moving in so easy from giving me the keys and going through all the paperwork. Also been so helpful and friendly.

Andrea · 20 December 2024 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Standish

3/5

Trustpilot

Experience of Anchor 2On whole we are very happy i

On the whole we are very happy in our new home. We were concerned however that we did not receive any documents or correspondence to our home prior to meeting with our manager. She had been lead to believe that we had . Additionally , it was the manager’s first signing in and that put a considerable strain on her.Further , we feel that it would be helpful if on moving in we had been shown how to switch on the hot water; the shower!; the heating. Our son sorted it out for us.The manager has been very supportive , efficient and helpful and we are setting in well. The neighbours being welcoming and friendly.

Ian · 20 December 2024 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Standish

5/5

Trustpilot

GOING TO DEAN COURT

The Manager was/is very pleasant, kind and understanding and it is a great plus to know that she,Rihanna, is there to talk to. Although I have not completely moved in yet, being Xmas I hope to very soon in the New Year.

Mr · 18 December 2024 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Standish

Agent replied · 22 December 2024

Dear Mr Proffitt,Thank you for your review. We are happy to hear you've had a positive experience so far and that you'll be moving in the new year. We will be sure to pass your comments to the location manager at Dean Court.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about ANCHOR LIFESTYLE DEVELOPMENTS LIMITED

Which ANCHOR LIFESTYLE DEVELOPMENTS LIMITED office has the most reviews?

Standish has the most, with 916 reviews rated 4.0 out of 5, followed by Hook with 844.

Where are the ANCHOR LIFESTYLE DEVELOPMENTS LIMITED offices?

The three ANCHOR LIFESTYLE DEVELOPMENTS LIMITED offices, by town:

  • Bingley: Keighley Road, Bingley, BD16 2BB
  • Hook: Station Road, Hook, RG27 9YG
  • Standish: High Street, Standish, WN6 0HD

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