Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotHappy Living
Following our move to an Anchor property we have felt very welcome, lovely peaceful location, always help if needed. Our Location Manager Emily has been very helpful and caring. Telephone staff always polite. Definitely feels like home.
Mr · 23 May 2026 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Hook
Agent replied · 4 June 2026
Hi Peter, thank you for your lovely review. We’re really pleased to hear you’ve felt so welcome in your new home and are enjoying the peaceful location. It’s great to know Emily has been helpful and caring, and that our telephone team have been polite and supportive. We’re delighted it already feels like home, and we wish you continued happiness in your home!
★★★★★ 1/5
GoogleIncommunites are a total embarrassing company I've had major noise problems with a neighbour he's known as Mr untouchable he can do no wrong I think we need to take this company to court because the way I've been treated is shocking the don't seem to want good tenants just clown I hate it
Paul · 15 March 2026 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Bingley
★★★★★ 5/5
TrustpilotThere's no Wesley court at anchor whose…
There's no Wesley court at anchor whose wrote this review about a lady screaming
Marion · 23 January 2026 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Hook
★★★★★ 2/5
TrustpilotWithin weeks, we are regretting the move.
We moved into what we thought was a lovely retirement complex in GOOLE, Hanover Court Wentworth Drive. It’s a quiet well positioned site. No Manager, so covered part time between managers at 5 Rivers. We looked forward to moving in after viewing a lovely flat. On moving in though, it’s only taken a few weeks to see the back biting, bossy, bullying, gossiping behaviours of our neighbours. Within a few days one warned me about the culture here and said “ you’ll make up your own mind “. My goodness we have and now do our utmost to just keep ourselves to ourselves. These are elderly people who are behaving worse than school children. We had a temporary Manager who was overwhelmed with queues building up outside her office before she’d even taken her coat off. The poor girl left and didn’t come back. One resident here is the ringleader, knows it all, full of self praise and the source of gossip. Just overheard them speaking about my partner and myself, even a petty thing like my cancelling my hairdresser appointment. It has nothing to do with them and I have let the hairdresser know that they have no business discussing my cancellation with other customers, it’s a breach of my privacy and unprofessional. Needless to say, I won’t be going back there. We got our own washer drier because of very unsavoury deposits left in the washing machines in the laundry and the driers, someone left a full cigarette lighter in amongst their washing. I saw it through the door of the machine. People smoke just outside it so the room stinks. Can never see any management who are covering as the office door is more often than not closed. Involves a long wait so you just give up. We do like our flat so far, but the atmosphere needs to improve. Just had another temporary manager arrive who would like to stay but the permanent manager is on constant sick leave. Found out a few tenants have left due to the atmosphere here, including the couple who had our flat before us. We met them as they showed us round, they’re off miles away, only here two years….they couldn’t stand the bullies here. On reflection we think that they were trying to warn us, but a manager was with us at the viewing. Complaints about repairs take weeks to be resolved and some repairs don’t even last a few hours. At our age we thought a retirement complex would be safer should one of us pass away, there would be company. But, with company like what’s here we’d rather be lonely. We are having to re-evaluate our position here. Sad, but I would urge anyone considering a place like this to really dig thoroughly, do your homework.
Susan · 22 January 2026 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Hook
★★★★★ 5/5
TrustpilotI live in an Anchor housing association…
I live in an Anchor housing association flat in Middlesborough. The flats are self contained and there's a communal living room with large screen television. There is a manageress on site during weekdays, to help residents. The flats are in a lovely area close to local shops and there's bus services to Middlesbrough town centre or Guisborough.
Maxine · 22 January 2026 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Hook
Agent replied · 25 January 2026
Dear Maxine,
Thank you for your review. Very happy to hear that you are enjoying living with Anchor and that you have access to a great location manager plus onsite communal areas and amenities close-by.
★★★★★ 1/5
TrustpilotMy shower has been flooding since last…
My shower has been flooding since last year. They eventually booked an afternoon appointment with me yay!
Anni · 21 January 2026 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Hook
Agent replied · 25 January 2026
Dear Anni,
We're sorry to hear your repair hasn’t gone to plan. As we'd like to investigate further and relay the review to the appropriate department, please contact our Customer Relations team on 0345 602 5516 Monday to Friday 8am - 6pm or email at customer.relations@anchor.org.uk referring to this review.
★★★★★ 5/5
TrustpilotAn excellent place to live with a first…
An excellent place to live with a first class location manager. We all enjoy living here. A lot of amenities nearby and as very good bus and taxi service
C · 21 January 2026 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Hook
Agent replied · 25 January 2026
Dear C West,
Thank you for your review. Happy to hear that the location manager is first class and that you are loving living with Anchor! Enjoy.
★★★★★ 5/5
TrustpilotApart from a delay signing due to…
Apart from a delay signing due to electricity check everything else went well.
Mrs · 16 January 2026 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Hook
Agent replied · 25 January 2026
Dear Mrs McLeod,
Thank you for your review. Pleased to hear that the sign in went well and you are settled into your new home!
★★★★★ 4/5
TrustpilotThe staff were very friendly and…
The staff were very friendly and helpful. They informed me of all I needed to know and took great pains to ensure that I understood all I was told. They made me feel at home even before I moved in!
Miss · 12 January 2026 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Hook
Agent replied · 25 January 2026
Dear Miss Davies,
Thank you for your review. So glad that you are feeling at home and that that the lines of communication have been very clear! Enjoy your new home.
★★★★★ 1/5
TrustpilotAtlas Lodge has engaged a company…
Atlas Lodge has engaged a company called Civil Enforcement Limited to manage its parking facilities. My mother’s car is registered with Atlas Lodge and their subcontractor, Civil Enforcement Limited. Despite this, we have received an incorrect parking fine from Civil Enforcement Limited.
Mark · 10 January 2026 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Hook
Agent replied · 25 January 2026
Dear Mark
Thank you for your review. We are sorry to hear that you've had some troubles with the parking at Atlas Lodge. However, our colleagues at Atlas Lodge have informed us that the matter has now been resolved.
★★★★★ 2/5
TrustpilotI moved from one property on the same…
I moved from one property on the same site with a increase of rent I am now paying more than my neighbours for the same size property
Ian · 10 January 2026 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Hook
★★★★★ 4/5
TrustpilotAbout tenants and managers
Hi mark Farrell here
Mr · 24 December 2025 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Standish
★★★★★ 5/5
TrustpilotHelp is just a phone call away
Aged 82 years this is the first time I have moved in 15 years, so just about everything was a bit of a puzzle for me. The local agent, Liz Pearce, has been really very helpful and quick to respond to my requests. I have been here only 4 weeks but feel like I belong as the general atmosphere is warm and friendly and I know help is just a phone call away.
Mrs · 24 December 2025 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Hook
★★★★★ 5/5
TrustpilotThe ease of contacting office
Ease of contacting the office of any concerns if needed and friendly atmosphere in our new surroundings.
Mrs · 23 December 2025 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Hook
Agent replied · 25 December 2025
Hi Mrs Williams, Thank you for your review.
We’re pleased to hear that you’ve found it easy to contact the office when needed and that you’re enjoying the friendly atmosphere in your new surroundings. It’s great to know you’re settling in well, and we hope you continue to feel comfortable and supported in your new home.
★★★★★ 5/5
TrustpilotAs soon as we became priority we were…
As soon as we became priority we were offered a lovely one bedroom bungalow its changed our lives so much it's so lovely to have a nice little home nicki has been very helpful we are very grateful
Mr · 23 December 2025 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Hook
Agent replied · 25 December 2025
Hi Mr Fuller, Thank you for sharing your experience.
We’re delighted to hear that being offered your new bungalow has made such a positive difference to your lives. It’s lovely to know you’re enjoying your new home and feeling settled. We’re also pleased to hear that Nicki has been helpful and supportive throughout the process.
Wishing you lots of happiness in your new home.
★★★★★ 5/5
TrustpilotI have had a very positive experience…
I have had a very positive experience since being with anchor.
Kathryn · 23 December 2025 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Hook
Agent replied · 25 December 2025
Hi Kathryn, Thank you for taking the time to share your experience.
We’re really pleased to hear that you’ve had such a positive experience with Anchor, and that you’ve found the community friendly and welcoming. It’s also lovely to know that Shelley has been so helpful and supportive, making things easier for you.
We’re glad you’re enjoying your home and wish you continued happiness there.
★★★★★ 5/5
Trustpilot…happy living
its just a great place to live i love it here since i moved 2 months ago people are friently feel good
Fey · 23 December 2025 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Hook
Agent replied · 25 December 2025
Hi Fey, Thank you for your kind review.
We’re really pleased to hear that you’re enjoying life in your new home and that you’ve felt welcomed by friendly people since moving in. It’s lovely to know you’re feeling good and happy living there.
We wish you continued happiness in your home.
★★★★★ 5/5
TrustpilotAbsolutely the right move!
I have recently moved into an Anchor retirement property and I am so happy here. The property is extremely well managed and I feel safe, warm and secure. I have absolutely made the right choice and my family and friends think so too!
Amanda · 23 December 2025 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Hook
Agent replied · 25 December 2025
Hi Amanda, Thank you for your lovely review.
We’re delighted to hear how happy you are in your new home and that you’re feeling safe, warm and secure. It’s great to know you feel confident in your decision to move with Anchor, and that your family and friends can see how positive the change has been too.
We wish you many happy years ahead in your new home.
★★★★★ 5/5
TrustpilotHome
It's nice to know someone is there if you need to know anything are need any help. The other residents are nice and friendly, it's nice quiet and peaceful.
Ms · 23 December 2025 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Hook
Agent replied · 25 December 2025
Hi Ms Oakden, Thank you for your kind review.
We’re really pleased to hear that you feel supported and know there’s someone there if you need help or advice. It’s also lovely to know you’re enjoying the friendly community and the quiet, peaceful atmosphere.
We hope you continue to feel happy and at home.
★★★★★ 2/5
TrustpilotLatest update...." Were you in the…
Latest update...." Were you in the lounge at 4 am this morning" ?????,did you see a security guard????.....I'm lost for words,so far,only a month in...have you had a fall?...no,did you call a taxi...no,then the ambulance service calls me at 5 pm." Did you call an ambulance?..
David · 23 December 2025 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Hook
★★★★★ 5/5
TrustpilotSimply good and nice place.
Rating only, no written review.
Mr · 23 December 2025 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Hook
Agent replied · 25 December 2025
Hi Mr R Glowacki, Thank you for taking the time to leave a review, and we're glad you like your home. We wish you lots of happiness!
★★★★★ 5/5
GoogleRating only, no written review.
Lisa · 9 November 2025 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Bingley
Agent replied · 13 November 2025
Thank you Lisa for your 5 star review! We're delighted our home left such a good impression.
★★★★★ 5/5
GoogleAmazing service as always 😁🥰 …
Amy · 30 October 2025 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Bingley
Agent replied · 13 November 2025
Thank you Amy for your 5 star review! We're delighted you had a positive experience with us and that our service left such a good impression.
★★★★★ 4/5
TrustpilotThe management of the estate is…
The management of the estate is excellent, all residents are supported well and looked after, the estate management is 110% compared with other places, the only thing that lets it all down is the catering side of things, under skilled catering team, family run unit, poor quality of food delivered, menus are bland, poor presentation of food delivered this needs looking into as poor quality for what we pay within rent charges.
John · 24 September 2025 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Standish
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
