Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotMove to Sheltered housing
I like the spacious flat with good storage space The Manager was very helpful and and gave good informationNow after about 5 weeks I've got to know surrounding area but not all of town..I'm still a little unsettled in new surroundings but my accommodation is positive with amenities I was lacking.
Ms · 23 April 2024 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Hook
Agent replied · 12 June 2024
Dear Ms Dullea, Thank you for your review and valuable feedback. We are happy to hear that you are enjoying the amenities and hope you settle in soon!
★★★★★ 1/5
TrustpilotANCHOR EXPLOIT LOOPHOLE ALLOWED BY TRUSTPILOT
I GIVE FIVE STARS TO OWNER RESIDENTS’ GROUP & SALLY KNIGHT FOR YOUR REVIEWS! THANK YOU BOTH! Anchor invite their new residents to review their staff when they make contact with them. Good hearted residents will give the person they were helped by, a good review, thereby separating it from Anchor. These reviews are not about Anchor but about their employees. It is easy to spot this because you will see 5 star reviews thanking Sandra, Steff, Liz, Jamey, Jay, Mel, the decorator, the parish priest etc etc. TRUSTPILOT PLEASE STOP THIS LOOPHOLE as this seriously undermines the value of 5 star reviews posted since the beginning of MARCH 2024 when the actual ANCHOR ORGANISATION WAS RATED POOR!
Bessie · 21 April 2024 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Hook
★★★★★ 1/5
Trustpilot1 And 2 Star Reviews
This 1-Star review is for both Anchor AND Trustpilot.We have had our latest, utterly factual post taken down and, despite providing a lot of supporting evidence, Trustpilot refuse to re-post it. Big win, Anchor. And yet this 2-star post for Anchor (look it up) goes uncorrected:"...Vermin PeopleParasitic, verminous, anti-anglosaxon, anti-locals, social council estate hub of vermins at The Crown & Anchor Edmonton, 222 Forestr St.London N18 2QD. Any europeans from continental europe or even respected englishman or woman must not go there. Even the waisted local verminous woman at the till, what i belive, she told me her and what appeard her semi drunk man and her "local degraded gang" ,supports tens of thousands of killings of ukrainians. The woman and her gangmen actually supports killings of ukranians. And they must be very proud of running that shhite hole pub..."Trustpilot - REALLY? Great comment filtering Pfffttt....
Owner · 21 April 2024 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Hook
★★★★★ 5/5
TrustpilotA very enjoyable experience
The process of moving to Denham Garden Village from the day we raised an enquiry regarding accommodation to the day we moved in was a good expeience. They were always at the end of the phone to answer queries and also kept in touch throughout the process.Everything on site we could possible want, a very friendly environment.
ELIZABETH · 20 April 2024 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Hook
Agent replied · 12 June 2024
Dear Ms Johnson, Thank you for your review and valuable feedback. We are happy to hear that the enquiry and move-in process has been smooth and that you are enjoying your new home.
★★★★★ 5/5
TrustpilotEverything was amazing.
Everything was amazing.We was talked through every stage.Thank you.Kind Regards.Collin & Marjorie White
Marg · 18 April 2024 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Hook
Agent replied · 12 June 2024
Dear Marjorie, Thank you for your review and valuable feedback. We are happy to hear you were taken through each stage right through to move-in. Enjoy your new home!
★★★★★ 5/5
TrustpilotWell explained
Well explained, treated with respect, great staff and accommodation.
Philip · 18 April 2024 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Hook
Agent replied · 12 June 2024
Dear Mr Martin, Thank you for your review and valuable feedback. We are happy to hear that all was well explained and that you are enjoying your new home.
★★★★★ 5/5
TrustpilotStaff was really helpful
Staff was really helpful, helped with application. All work done very quickly
Mrs · 18 April 2024 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Hook
Agent replied · 12 June 2024
Dear Mrs. Bucknall,Thank you for your review and valuable feedback. We are happy to hear that our colleagues have been helpful and that the application process was smooth and fast.
★★★★★ 5/5
TrustpilotI love my new flat . I lost my husband in .September and needed to move it came at the time . And Shirley the house manger is fantastic
The House maneger Shirley is fantastic
Janet · 18 April 2024 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Hook
Agent replied · 12 June 2024
Dear Ms. Mycroft, Thank you for your review and valuable feedback. We are happy to hear that you are enjoying your new home and that Shirley has been helpful.
★★★★★ 5/5
TrustpilotWe moved into silver Court Fullerton…
We moved into silver Court Fullerton place Ne95lz a year ago it's the best thing we have done very safe lovely apartment fab views juile who runs the property is very helpful we're very satisfied with the cost thank you MRS KAREN ESKDALE
Karen · 18 April 2024 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Hook
Agent replied · 12 June 2024
Dear Mrs Karen Eskdale,Thank you for your review and valuable feedback. We are happy you are enjoying your new home and that Julie has been helpful, We'll be sure to pass on your comments.
★★★★★ 5/5
TrustpilotSasha
Moving into this place
Mr · 18 April 2024 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Hook
Agent replied · 12 June 2024
Dear Mr A Kenny,Thankyou for your review!
★★★★★ 5/5
TrustpilotLovely apartment
Lovely apartment. Exactly what I wanted and very helpful staff.
Kathleen · 17 April 2024 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Hook
Agent replied · 12 June 2024
Dear Kathleen,Thank you for your review and valuable feedback, We are happy you are enjoying your new home and that our colleagues have been helpful.
★★★★★ 4/5
TrustpilotThe staff are very helpful and…
The staff are very helpful and supportive. The building is well maintained. The other tenants are very pleasant.
Rose · 17 April 2024 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Hook
Agent replied · 12 June 2024
Dear Rose, Thank you for your review and valuable feedback. We are happy to hear that you are enjoying the property and meeting other residents.
★★★★★ 3/5
TrustpilotWashing Machine
Need plumbing in for a washing machine urgently friends and family helping out at moment
Steve · 17 April 2024 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Hook
Agent replied · 12 June 2024
Dear Steve, We're sorry to hear about the inconvenience your washing machine has caused. As we'd like to investigate further and relay the review to the appropriate department, please contact our Customer Relations team on 0345 602 5516 Monday to Friday 8am - 6pm or email at customer.relations@anchor.org.uk referring to this review.
★★★★★ 5/5
TrustpilotManager dawn was great she explained…
Manager dawn was great she explained everything and helped me
Pauline · 17 April 2024 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Hook
Agent replied · 12 June 2024
Dear Pauline,Thank you for your review and valuable feedback. We are happy to hear that all was well explained.
★★★★★ 4/5
TrustpilotThe Staff at Trinity Court Honley were…
The Staff at Trinity Court Honley were very helpful. Explained everthing to me and my family.
Mrs · 17 April 2024 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Hook
Agent replied · 12 June 2024
Dear Mrs M Clay, Thank you for your review and your valuable feedback, We will ensure that your comments are shared with the staff at Trinity Court.
★★★★★ 5/5
TrustpilotMoving in
Very friendly, efficient serviceThanks
Mr · 17 April 2024 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Hook
Agent replied · 12 June 2024
Dear Mr Reford,Thank you for your review and your valuable feedback!
★★★★★ 5/5
TrustpilotThe company's employees are kind considerate and helpful.
A bout of ill-health accompanied my introduction and confirmation as a tenant of Anchor sheltered housing. Together with my parish priest I was shown every sympathy and courtesy in the welcome to the facility.
Mr · 17 April 2024 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Hook
Agent replied · 12 June 2024
Dear Mr Lyons, Thank you for your review and your valuable feedback.
★★★★★ 5/5
TrustpilotCommunications very good
Communications very good, everything went quickly and according to plan
Anthony · 17 April 2024 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Hook
Agent replied · 12 June 2024
Dear Anthony,Thank you for your review and your valuable feedback!
★★★★★ 5/5
TrustpilotThe manager was very kind and helpful…
The manager was very kind and helpful and efficient and all contacts with customer service was positive too.
Ms · 17 April 2024 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Hook
Agent replied · 12 June 2024
Dear Ms Corrigan,Thank you for your review and your valuable feedback!
★★★★★ 5/5
TrustpilotThe manager was more than helpful
The manager was more than helpful, and welcoming
Helene · 17 April 2024 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Hook
Agent replied · 12 June 2024
Dear Helene,Thank you for your review and your valuable feedback!
★★★★★ 1/5
TrustpilotAnchor are not trustworthy
I have lived in a Hanover/anchor retirement bungalow for 10 years there is always a querie about who owns what re the outside of the building, 2years ago we had new windows at the front money taken out of the funds we have been told on numerous accounts that the porch doors belong to us and any repairs we have to have done ourselves so some residents have paid for this themselves, we have asked for these doors to be replaced with upvc and the monies taken out of the fund but the answer comes back every time they are the homeowners responsibility. We have just had a letter to say they are going to paint all outside woodwork we are assuming it means the doors as well so why all of a sudden have they decided that this can be done as the money is coming out of the fund what a waste of our money when these doors need replacing they are rotten just like anchor rotten to the core just take our money and tell us what we can have done , they don’t tell you this when they interview you to see if you are acceptable on the estate perhaps we should start interviewing them to see if they are acceptable to us
Vivienne · 17 April 2024 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Hook
★★★★★ 5/5
TrustpilotThe move was smooth and unproblematic
The move was smooth and unproblematic. Zoe the manager was very helpful and ready to give her time to help with any issues we may have fortunately there were none . Anchor do a wonderful job. We’re very happy with the convenience of the services provided and love living here.
Mr · 17 April 2024 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Hook
Agent replied · 12 June 2024
Dear Mr M Foley,Thank you for your review and valuable feedback. We are delighted to hear your move was made smooth by Zoe and you are happy with the services. Enjoy your new home!
★★★★★ 5/5
TrustpilotBeaufort court From the phone call to go on the…
From the phone call to go on the waiting list to the manager of Beaufort court calling me to tell there was a flat to view my experience has been awesome,I cannot thank the two managers at Beaufort Court enough they are lovely
Mrs · 16 April 2024 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Hook
Agent replied · 12 June 2024
Dear Mrs J Barnes,Thank you for your review and valuable feedback. We are happy to hear that you had a great experience and that the managers have been been helpful. We'll be sure to pass on your comments
★★★★★ 5/5
TrustpilotA very pleasant site to live.
Unlike my previous home with Anchor, an upstairs flat and difficult to access with my health difficulties, theGround floor flat at Anchor,Tollgate, is ideal, and verypleasantly set out. Also the grounds and outside areas are a delight and people here have been so cheerfuland the Manager, Deb, most helpful and pleasant.
Jaqueline · 16 April 2024 · ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Hook
Agent replied · 12 June 2024
Dear Jaqueline Cameron,Thank you for your review and valuable feedback. We are happy to hear that you are enjoying your new home and that Deb has been helpful.
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