Trusted Agent profile
★★★★★
954 reviews across 3 offices and 2 platforms
ANCHOR LIFESTYLE DEVELOPMENTS LIMITED has three offices, in Standish, Hook and Bingley. Together they have 954 reviews on two platforms, rated 3.9 out of 5 overall.
ANCHOR LIFESTYLE DEVELOPMENTS LIMITED's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotVery helpful and efficient and everyone…
Very helpful and efficient and everyone has been helpful and friendly
Dear Brian, Thankyou for your review and valuable feedback. We're so delighted to know the staff were very helpful and efficient. We hope you'll continue to be happy in your new home.
5/5
TrustpilotFrom start to moving in the staff were…
From start to moving in the staff were very helpful and informative which helped in our move from the south
Dear Mr Davis, Thankyou for your review and valuable feedback. We're so delighted to know the staff were helpful and informative. We hope you'll continue to be happy in your new home.
5/5
TrustpilotIt is a new place -I was thinking about…
It is a new place -I was thinking about if is Good choice ,but it was a very good choice!!!I was welcome by a professional Manager-the right person for such a place!I really hope that more people will come here , even it far from London !!!
Dear Mrs Stoica, We thank you for taking the time to leave us a review. We're happy to know that you've had such a great experience and the manager was helpful. We hope you'll continue to be happy in your new home .
5/5
TrustpilotStaff and neighbours are lovely
Staff and neighbours are lovely , flat lovely and spacious, and the bee wise team have been fantastic.
Dear Miss Grant, Thank you for taking the time to leave us a review, it's much appreciated. We're glad to hear that everyone was friendly and helpful. We wish you the best of luck in your new home.
3/5
TrustpilotI was disappointed lovely flat but the…
I was disappointed lovely flat but the condition let it down I thought it would be ok to move straight in I don’t mind decorating but the condition wasn’t good
Dear Margaret,Thank you for leaving a review. As we'd like to investigate further, please contact our Customer Relations team on 0345 602 5516 Monday to Friday 8am - 6pm or email at customer.relations@anchor.org.uk referring to this review. All feedback will allow us to resolve any problems and improve our services to you.
5/5
TrustpilotThe local manager
Rating only, no written review.
Dear Mr Packer,Thankyou for your 5* review, we are happy to hear that our local manager has been helpful.
4/5
TrustpilotJade Cutler
Jade Cutler Very helpful,experienced,punctual and friendly
Dear Jennifer,Thank you for taking the time to leave us a review. We're glad to hear that Jade has been very helpful. Best of luck in your new home.
5/5
TrustpilotInformative & professional regarding…
Informative & professional regarding any questiins asked.
Dear Mrs BryanThank you for taking the time to leave us a review. We're happy to know that you've had a great experience and all questions were answered.
5/5
TrustpilotHelpfully managers assisting with move
Rating only, no written review.
Dear Carol,Thank you for taking the time to leave us a review. We're happy to know that you've had such a great experience moving into your new Anchor home.
1/5
Trustpilotjustin wham abuse sex comments disgusting,
Anchor social housing today again verble threats harrisment from neighbour Justin wham, came back from the feathers pub at merstham surrey, shouting abuse at us walking down hanover close to our block where sadly he also lives. It can't carry on sort it or I fear with God's help he is signing his eviction warrant to timbucktwo. 2 years of abuse harrisment that anothony Uriah the estate manager has backed Justin Whams harrisment and abuse against us. Date 28th June 2024 time approx 15, 30 hours. 13th July 2024 again the untouchable justin wham, abuse disgusting vile sex comments at us , his gay mate and him made false statements against me calling me Homophobic, didn't work Police closed the case in less that 24 hours Police knew the pair were lying. So now see what intimidation and sex threats come from.his dyria infected mouth next few days he will come back drugged up, drunk legless coming back from the Feathers pub to this block to give us more grief
5/5
TrustpilotOur forever home x
Our forever home, will take us a bit of time to get things sorted but it's ours home x
Dear Claire,Thankyou for your review and valuable feedback. We're so delighted to know this will be your forever home. We hope you'll continue to be happy in your new home.
5/5
TrustpilotFriendly
Friendly, polite very helpful, live my new home.
Dear Susan, Thank you for taking the time to leave us a review, it's much appreciated. We're glad to hear that everyone was friendly and helpful. We wish you the best of luck in your new home.
5/5
TrustpilotExcellent service
Excellent service, lovely flat . Fast response.
Dear Anthony, We thank you for taking the time to leave us a review. We're happy to know that you've had such a great experience. We hope you'll continue to be happy in your new home
5/5
TrustpilotGreat Manager
Great Manager. Christine German very friendly and very helpful such a warm welcome. Love the Apartment plenty of space and storage. lovely view of the garden especially from the lounge window with all the Rose Bushes.
Dear David Pearson,Thank you for taking the time to leave us a review. We're glad you know you are happy with your property and to hear that Christine has been very helpful. Best of luck in your new home.
4/5
TrustpilotComfortabl,warm flat
Comfortabl,warm flat. Lovely surroundings and very helpful members of staff who give help when needed
Dear Sylvia Caley,Thank you for your review. We are glad to hear that you are enjoying your new flat.
4/5
TrustpilotSuper Anchor Experience.
Very helpful and polite members of staff from first enquiries to moving into residence.Assistance provided by Residence Manager cannot be faulted; above and beyond.Excellent accommodation and all-round pleasant envionment.
Dear Sandra Clarke,Thank you for your review and we are happy to hear that your are enjoying your new flat and that our colleagues have been most accommodating.
5/5
TrustpilotVery professional informative it made…
Very professional informative it made me feel at ease would recommend you to anyone
Dear Roy Jones, Thank you for your review. Happy hear that your received all the information you needed and that you would recommend Anchor.
5/5
TrustpilotHelpful manager
Helpful manager, new studio flat is small but well designed, and the whole complex is well landscaped, with fresh and comfortable communal areas. It feels safe.
Dear E Phillips,Thank you for taking the time to leave us a review - it is much appreciated. We're glad you know you are happy with your property and to hear that the manager has been helpful. Best of luck in your new home.
5/5
TrustpilotI have recently moved into an Anchor…
I have recently moved into an Anchor over 55 independent living flat and am very happy with my new living arrangements and the Anchor system of supporting older people.
Dear Jane Smith,Thank you for taking the time to leave us a review. We're delighted you're enjoying your new property and the support you have received.
5/5
TrustpilotExcellent Landlord
Straightforward viewing and acceptance of tenancy. Great attitude of the site manager, very helpful and friendly, no problems at all.
Dear Stephen Owen,Thank you for your review. Happy to hear you had a straighforward move in process and that the manager was helpful.
5/5
TrustpilotExcellent Landlord
Straightforward viewing and acceptance of tenancy. Great attitude of the site manager, very helpful and friendly, no problems at all.
Dear Stephen, Thank you for your review! We're delighted you received a good service and that the Location Manager has helped with your move.
2/5
TrustpilotI moved from a first floor flat to a…r
Perhaps all the new tenants who have written such glowing reports about anchor will feel the same a few years down the line. After 16 years in 1st floor flat I moved to a ground floor flat within the same complex. Here is what I was faced with. No cleaning had been done even though flat had been empty for six months. Stuff still in store cupboard. Filthy shower chair left in wet room. Integral kitchen appliances but no instructions for anything. Still can't use cooker as all markings for temperatures have been rubbed off. Patio left in disgusting state with loads of old flower pots. Massive ugly furniture and to top it all a huge old wooden box filled with earth which anchor have refused to move. Mould found on outside wall in bedroom. Anchor treated it. But in spite of being advised by myself and an anchor builder that there was and still is mould behind and inside two built in wardrobes (one of which I got removed myself) the anchor surveyor refused to remove. I was told that if I got it removed myself they would treat the wall. Although as I said anchor have done some workthey have failed to address a lot more. For this at a rent of £845.40 per month. Why oh why I accepted this flat I really don't know. It was not fit to be rented out but at the time I was anxious to stop having to go up and down stairs. I am now a very unhappy 80 year old and cannot forget the way I have been treated. What is left I wonder
Dear Brenda, Thank you for leaving a review. We're sorry to hear about the issues concerning your flat. As we'd like to investigate further, please contact our Customer Relations team on 0345 602 5516 Monday to Friday 8am - 6pm or email at customer.relations@anchor.org.uk referring to this review. All feedback will allow us to resolve any problems and improve our services to you.
4/5
TrustpilotNot moved in yet
We have not moved in yet, as we want to replace the kitchen and bathroom. It seems to take a long time to get an answer as to weather or not you can have these things done. Even though you have the relevant documents. Apart from that we are looking forward to moving in.
Dear Jo, Thank you for your review and your valuable feedback. We're sorry to hear about your concerns in regards to communication. As we'd like to investigate further, please contact our Customer Relations team on 0345 602 5516 Monday to Friday 8am - 6pm or email at customer.relations@anchor.org.uk referring to this review. All feedback will allow us to resolve any problems and improve our services to you.
5/5
TrustpilotSuperb Housing!
I was given full information regarding my new home, and have been made to feel very welcome. I love my flat; I feel safe and secure; the emergency call system if very reassuring. The Managers are friendly, approachable, conscientious and efficient. I feel blessed to have a flat here, close to my brother.
Dear Maeve Seed, Thank you for your review. We are happy to hear that you are loving your new home and that you were able to move close to family. Enjoy!
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Standish has the most, with 918 reviews rated 4.0 out of 5, followed by Hook with 846.
