Trusted Agent profile
★★★★★
954 reviews across 3 offices and 2 platforms
ANCHOR LIFESTYLE DEVELOPMENTS LIMITED has three offices, in Standish, Hook and Bingley. Together they have 954 reviews on two platforms, rated 3.9 out of 5 overall.
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ANCHOR LIFESTYLE DEVELOPMENTS LIMITED's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotEverything went so smoothly thanks to…
Everything went so smoothly thanks to Margaret at Paddock Court. I'm so happy in my new home.
Dear Michael, Thank you for taking the time to leave us a review, it's much appreciated. We're glad to hear that the location manager was welcoming and will pass your comments to Margaret. We wish you the best of luck in your new home.
5/5
TrustpilotLiving
When I needed help they were very good answered questions and sorted things
Dear Karl, Thank you for your review. We are glad to hear that our colleagues have been helpful.
5/5
TrustpilotThey rose to the occasionI found my self in a difficult…
I found my self in a difficult situation and Anchor were very supportive and rehoused me within three months.
Dear Ms Daly, Thank you for your review. We are happy to hear that Anchor has been able to help during a difficult time and that you now have a new home.
5/5
TrustpilotIt was quick and easy to be approved…
It was quick and easy to be approved questions answered straight away I was called and within 2 weeks contracts signed and able to move in.
Dear Barry, Thank you for your review! We are glad to hear that our colleagues have been helpful and you had a smooth move in process.
5/5
TrustpilotFriendly living
Everyone is friendly. The Location Manager is very helpful and patient; nothing is too much trouble.
Dear Pauline,Thank you for taking the time to leave us a review - it is much appreciated. We're glad to hear that the location manager has been so helpful. Best of luck in your new home.
5/5
TrustpilotMoving in!
Anchor have been very helpful with my move,and have given me lots of information about the location I've moved to,and are supportive,with any queries I have had.
Dear Ms Morrell, Thank you for taking the time to leave us a review, it's much appreciated. We're glad to hear that the staff were informative and helpful. We wish you the best of luck in your new home.
5/5
TrustpilotFrom moment I made an enquiry about…
From moment I made an enquiry about rent from. Anchor, they have been brilliantI am really happy in new flat and the scheme manager for the residency her call Tracy is absolutely brilliantThank you all so much
Dear Mr Sanjay Ganatra, Thank you for taking the time to leave us a review, it's much appreciated. We're glad to hear that our colleagues were both friendly and helpful. We wish you the best of luck in your new home.
5/5
TrustpilotPolite and friendly staff and all…
Polite and friendly staff and all information readily available
Dear Neil, Thank you for taking the time to leave us a review, it's much appreciated. We're glad to hear that the staff were friendly and helpful.
5/5
TrustpilotWas made welcome by all residents
Was made welcome by all residents, maybe because we are the youngsters on the block, what a great place to live . Flat is superb no complaints whatsoever
Dear Gary,Thank you for your review and your valuable feedback. We are happy to hear that you had such a great experience with your movie in .We wish you the best of luck in your new home.
3/5
Trustpilotanchor housing association reviews does…
anchor housing association reviews does not work on their website.i have tried to write a review. but get nowhere.the information on there page for ws2 oea in walsall is incorrect regarding public transport.it states excellent transport links.this is not true buses do not turn up on time or regularly miss out .had i known this i would not have moved to this address and i now have to find another property to live in.before putting this information on their website. anchor should verify this first and not just accept the word of the bus company
Dear Harry Gnosill,Thank you for taking the time to leave a review. We're aware you have received contact from our Customer Relations team in response to your feedback, and action has been taken to remove any wording which you have said was incorrect. We apologise for any inconvenience caused, and ask you to get back in touch with our Customer Relations team if you should need anything further.
4/5
TrustpilotHelpful company
Helpful, knowledgeable and courteous representatives. A positive experience at a difficult time.
Dear Durham,Thank you for your review and your valuable feedback. We are happy to hear that you have had such a positive experience. We wish you the best of luck in your home.
1/5
Trustpilot5 months of trying to purchase a property
We have been trying to purchase a "no chain" property for 5 months. Should be simple right....not a chance.Our offer was accepted end of May, and after 5 months of emailing Anchor, calling, leaving messages and 5 x complaint forms later, guess what, yes you guessed....no response. So do not believe their responses to these reviews, because they do not care and do not respond or want to put things right.We are at our wits end and this is causing unnecessary stress for all parties. We are chasing them along with the seller, plus both solicitors and estate agents. The precedent they are setting if the sale ever completes has really filled us with complete doubt as to whether we are making the right decision to purchase an Anchor property.We are now being left with no choice but to consider other options, but what choice do we have when they don't communicate or show any interest in assisting with the sale.
Dear Jess B, Thank you for leaving a review. As we'd like to investigate further, please contact our Customer Relations team on 0345 602 5516 Monday to Friday 8am - 6pm or email at customer.relations@anchor.org.uk referring to this review. All feedback will allow us to resolve any problems and improve our services to you.
5/5
TrustpilotLocation manager Rebecca is a very…
Location manager Rebecca is a very nice helpful lady was very understanding and still helpful with me
Dear Dawn, Thank you for your review and your valuable feedback. We are happy to hear that Rebecca has been very understanding and helpful. We wish you the best of luck in your home.
5/5
TrustpilotAbsolutely first class from enquiry to…
Absolutely first class from enquiry to signing lease very happy and settled in seamlessly
Dear Stephen, Thank you for taking the time to leave us a review - it is much appreciated. We're glad you know you have been happy with the process of settling into your new home. Best of luck in your new home.
5/5
TrustpilotHeating
Anchor are always there if you you have a problem, quick to sort things out
Dear Margaret, Thank you for taking the time to leave us a review - it is much appreciated. We're glad you know you have been happy with our services and hope you'll continue to be happy in your home.
4/5
TrustpilotLovely people and staff
Have been made very welcome by everyone and staff been ivited to play bingo and entertainment night i thoroughly enjoyed myself lovely sitting in garden xx
Dear Mrs Irene Proud, Thank you for your review and your valuable feedback. We are happy to hear that you have been made very welcome by the location managers and residents.We wish you the best of luck in your home.
5/5
TrustpilotAnchor have always been very responsive…
Anchor have always been very responsive to my needs and concerns. What a difference from Clarion!
Dear George,Thank you for taking the time to leave us a review - it is much appreciated. We're glad you know you have been happy with our services and hope you'll continue to be happy in your home.
5/5
TrustpilotThe manager Maureen made the whole…
The manager Maureen made the whole process of moving flats less stressful by being there every step of the way.
Dear Monica,Thank you for your review and your valuable feedback. We are happy to hear that you had a great experience during your move in period and that Maureen has been very helpful. We wish you the best of luck in your new home.
5/5
TrustpilotALFRED COURT
ALFRED COURTMy friend invited me to stay in the guest room at Alfred Courtto be able to attend a funeral ofone of the guests I was friendly with. I was really impressed with not only cleanliness of the room and all it’s facilities,but also the professional and friendly Manager Maria Cullen. Nothing was too much trouble for her,from getting the key and making sure everything was in place on my arrival,which it was.Maria came to see me to ensure everything was ok and if I needed anything. I found Maria very approachable,caring and friendly and is a definite asset to this establishment and runs a very good ship!!!! I will make a point of visiting my friend more often to stay in the gorgeous guest room which is also such a reasonable price too. It’s so refreshing to see a fantastic,clean and well run complex. Well done Maria 10 out of 10!!!!⭐️
Dear Elaine,Thank you for taking the time to leave us a review - it is much appreciated. We're glad to know you have been happy with the process of settling into your new home and to hear that Maria has been so helpful we'll be sure to pass on your comments. Best of luck in your new home.
5/5
TrustpilotWonder experience
Wonder experience Very professional Penny was and is so helpful
Dear Mr Mallion-Woods,Thank you for taking the time to leave us a review - it is much appreciated. We're glad to know you have been happy with the process of settling into your new home and to hear that Penny has been so helpful. Best of luck in your new home.
5/5
TrustpilotGreat positive start
Absolutely seamless move my scheme manager Caroline was so helpful answering all questions fully. Quick sign up we received keys at same time delighted with my scheme and all Anchor employees
Dear Ms Austin, Thank you for your review and your valuable feedback. We are happy to hear that you had such a great experience during your move in period and that Caroline has been very helpful. We wish you the best of luck in your new home.
1/5
TrustpilotI phoned up to ask about how much rent…
I phoned up to ask about how much rent I should pay and still don’t fill that I got a a answer to my question
Dear Mrs Coop,Thank you for leaving a review. As we'd like to investigate further and relay the review to the appropriate department, please contact our Customer Relations team on 0345 602 5516 Monday to Friday 8am - 6pm or email at customer.relations@anchor.org.uk referring to this review.
5/5
TrustpilotThe whole experience was smooth and…
The whole experience was smooth and trouble free, Maureen the manager couldn't have been more helpful
Dear Mr Duffy, Thank you for your great review, we are happy to hear how the Location Manager was helpful and very efficient. We're glad you chose us and hope you'll continue to be happy in your new home.
5/5
TrustpilotThe manager Paula was amazing could not…
The manager Paula was amazing could not have done more to make us feel welcome and at home
Dear Helen,Thank you for your great review, we are happy to hear how Paula was helpful and very welcoming. We're glad you chose us and hope you'll continue to be happy in your new home.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Standish has the most, with 918 reviews rated 4.0 out of 5, followed by Hook with 846.
Tell us what you need and up to 3 trusted local agents will be in touch.
