5/5
GoogleRating only, no written review.
Trusted Agent profile
Allsop estate agents in London, Braintree, Brighton and 2 more
★★★★★
488 reviews across 6 offices and 3 platforms
Allsop has six offices, in London (two offices), Braintree, Brighton, Telford and Rugby. Together they have 488 reviews on three platforms, rated 4.2 out of 5 overall.
245
Reviews on Google
All 6 offices
6
Reviews on Facebook
Business-wide
237
Reviews on Trustpilot
All 6 offices
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
Our offices
Allsop's six offices, most reviewed first. Each has its own page.
- Allsop London (33 Wigmore Street)33 Wigmore Street, W1U 1BZ207 reviews · 144 on Google (4.1)7 in the last 90 days
- Allsop BraintreeTowerlands Park, Deanery Hill, CM7 5BJ189 reviews · 9 on Google (4.1)53 in the last 90 days
- Allsop London (The Lark)The Lark, 5 Moat Street, SW11 7ED68 reviews · 68 on Google (4.4)6 in the last 90 days
- Allsop Brighton53-54 Queens Road, BN1 3XB61 reviews · 0 on Google0 in the last 90 days
- Allsop TelfordSevern Drive, Wellington, TF1 3LE24 reviews · 24 on Google (5.0)2 in the last 90 days
- Allsop RugbyPoulson Road, Bilton, CV23 1FL0 reviews · 0 on Google0 in the last 90 days
Latest reviews from every Allsop office
Newest first, from every platform, with the office each review is about. First names only.
Google1/5
GoogleAbsolutely shockingly bad service. If you’re signing up, make sure you do it 5 years in advance as the customer service is terrible and you’ll miss your auction despite calling them 1000x times. BEYOND DISAPPOINTED!
5/5
GoogleWe had an excellent experience purchasing a property through Shanil Khagram at Allsop Auction House. From start to finish, Shanil demonstrated professionalism, transparency, and liaised with the vendor and us, as buyers, swiftly and promptly. He guided us through the entire process with ease, always available to answer our questions and address any concerns. Shanil's commitment to ensuring a smooth transaction was evident, and we couldn't be happier with the outcome. We highly recommend Shanil to anyone looking to buy or sell property through an auction. His expertise and dedication made all the difference. Thank you, Shanil, for your outstanding service! Bart
1/5
GoogleAbsolutely shocked and disgusted at the level of dishonesty in my dealing with Alsop’s. Used legal loopholes to try extort more money after a sale had been agreed. Was also encouraged to put pressure on my solicitor for even faster completion (less than one week) so of course this was at a substantial cost to myself. Authorised them to sign on my behalf not once but two times (once with amended completion) only to phone him the following day to be told by Henry Chamberlyne to either increase the purchase price by X amount or face all the solicitor costs for no reason. I believe he took advantage at my young age and this being my first property investment. Was rather smug when I pointed out the dishonesty of this and quipped we didn’t sign the contract so there is nothing you can do legally. He then advised me to bid on it at auction where they used my agreed purchase price as the reserve price. Also pointed out my solicitor costs would be for nothing so I should just give extra money. Solictor costs were in excess of £1000 but luckily the solicitor took pity on the situation and charged £900 inclusive of VAT. Completely disgusted with the actions of Henry Chamberlyne of alsop’s and I can understand how this may seem far fetched for such a reputable company however I have attached the screenshots below and have many more if anybody wants to see. I advise you to avoid any property on alsop’s represented by Henry Chamberlyne.
5/5
GoogleRating only, no written review.
5/5
GoogleVery straightforward and good communications.
Agent replied · 24 August 2024
Thank you for your kind review Tim.
5/5
GoogleGreat service, great people. Very professional service!
Agent replied · 24 August 2024
Thank you for your kind review. We are delighted with the feedback.
5/5
GoogleGreat experience selling a flat through Allsop’s especially with the professional assistance of Shanil Khagrum. Shanil was professional and communicative throughout the whole process. We were very grateful for his assistance.
Agent replied · 24 August 2024
Thank you for your kind review. This has been shared with Shanil who is delighted with the feedback.
5/5
GoogleWas looking for investment opportunities in a particular area and got a lot of help with this from Jack and the team. Completed the purchase after plenty of assistance and contact throughout. I'd highly recommend this company to anyone looking for professionalism and deep market understanding
Agent replied · 24 August 2024
Thank you for your kind review. This has been shared with Jack and the team who are delighted with the feedback.
5/5
GoogleJamie Clarke at Allsop has been absolutely amazing. I am an investor and reached out to Jamie with few queries on a particular property. He has been very clear in his communications and followed up on multiple items in very timelly manner! The level of professionalism from Jamie is much better compared to other Auction houses.
Agent replied · 24 August 2024
Thank you for your kind review. This has been shared with Jamie who is delighted with the feedback.
5/5
GoogleWe have recently bought a property through Allsop, in particular dealing with Joseph Lydon, experiencing fantastic service throughout. From the moment we had the first appointment he was beyond helpful in every way. He fitted in around time schedules for appointments and did everything possible to ensure we knew all we needed to know to make a considered decision re buying the property. His helpfulness extended to the lead up to the auction, as we were not keen on having to bid, suggesting that a bid by telephone would be better and took the time to introduce us to Will who was beyond calm in what was a highly stressful environment and we consequently bought the property. The final element of great customer care was on the day of completion when the sellers were awaiting a signature, Joseph very kindly offered to keep in contact to ensure that we knew what was happening right up to the point of completion. We would not hesitate to deal with both Allsop and Joseph again!
Agent replied · 24 August 2024
Thank you for your very kind review Jack, and congratulations on your purchase. We will share your comments with Joe who will be delighted with the feedback that you had a good experience with our auction service.
1/5
TrustpilotThreatened tenant who is disabled with…
Threatened tenant who is disabled with three children with no-fault eviction. Reported them to the local authority housing department.
1/5
TrustpilotAbsolutely shocked and disgusted at the…
Absolutely shocked and disgusted at the level of dishonesty in my dealing with Alsop’s. Used legal loopholes to try extort more money after a sale had been agreed. Was also encouraged to put pressure on my solicitor for even faster completion (less than one week) so of course this was at a substantial cost to myself. Authorised them to sign on my behalf not once but two times (once with amended completion) only to phone him the following day to be told by Henry Chamberlyne to either increase the purchase price by X amount or face all the solicitor costs for no reason. I believe he took advantage at my young age and this being my first property investment. Was rather smug when I pointed out the dishonesty of this and quipped we didn’t sign the contract so there is nothing you can do legally. He then advised me to bid on it at auction where they used my agreed purchase price as the reserve price. Also pointed out my solicitor costs would be for nothing so I should just give extra money. Solictor costs were in excess of £1000 but luckily the solicitor took pity on the situation and charged £900 inclusive of VAT. Completely disgusted with the actions of Henry Chamberlyne of alsop’s and I can understand how this may seem far fetched for such a reputable company however I have attached the screenshots below and have many more if anybody wants to see. I advise you to avoid any property on alsop’s represented by Henry Chamberlyne.
5/5
GoogleLovely staff at the reception will do all they can to help with any problems would recommend these apartments to anyone Emily, Gabby , Caroline , Ophelia, Aynsley are all doing a great job 👏 …
1/5
TrustpilotUntrustworthy
Untrustworthy. Money grabbing and completely unethical. Left a family whose hopes were high to finally get out of a nightmare living situation in cramped conditions, giving access to the school right on the doorstep for their child who suffers from severe ADHD and anxiety.
1/5
GoogleTried to buy a property at residential auction. Didn't get approved in time to place our bid. The place sold well below our budget. So not only did we lose out, the buyer did as well. They had 7+ hours to approve our account and left it until 10 minutes before to request more details, which we still provided within minutes. loosing a bid is one thing, loosing a bid due to incompetence is another.
5/5
TrustpilotAnswered all my queries
I visited Abotts place, Wavendon today to discuss about new house which we are interested and very with the information provided.Rebecca was very patient and knowledgeable. She has explained details, process and answered all the questions I had.
Agent replied · 23 October 2024
Thank you for leaving such a great review, we're delighted you had such a great experience with Rebecca, we hope to welcome you back soon.
1/5
TrustpilotBuyer lost out on money
Trying to win a bid was impossible as we were not registered in time, even though there was 7+ hours to approve our account. The buyer lost out on a higher sale as well.
5/5
GoogleMoved in recently and it was all very smooth, the staff are amazing and the location and amenities are great!
5/5
GoogleLiving here has been a wonderful experience! The team consistently goes above and beyond to make residents feel welcomed and the monthly activities are a highlight and something I eagerly look forward to. While the hot water machines outside the building can be a bit of a nuisance, they don't overshadow the overall positive atmosphere and excellent management. Highly recommended!
5/5
GoogleNice place for live. I recommend to anyone to enjoy
5/5
GoogleLovely accommodation. Management are very warm and welcoming, nothing is ever too much trouble.
5/5
GoogleMove here no long ago from Essex, best decision ever 🙏 flats are lovely, customer service team amazing , always here to help. Highly recommended 🥇 …
5/5
Google10 stars 🌟! Very good service, great location, amazing staff, I would recommend it definitely 💯!!! Special congratulations and huge thanks to the lovely lady Ophelia who is very professional and kind person! Well done ! Keep it up ! 💯💯💯 …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Allsop
Which Allsop office has the most reviews?
London (33 Wigmore Street) has the most, with 207 reviews rated 3.4 out of 5, followed by Braintree with 189.
Where are the Allsop offices?
The six Allsop offices, by town:
- Braintree: Towerlands Park, Deanery Hill, Braintree, CM7 5BJ
- Brighton: 53-54 Queens Road, Brighton, BN1 3XB
- London (33 Wigmore Street): 33 Wigmore Street, London, W1U 1BZ
- London (The Lark): The Lark, 5 Moat Street, London, SW11 7ED
- Rugby: Poulson Road, Bilton, Rugby, CV23 1FL
- Telford: Severn Drive, Wellington, Telford, TF1 3LE
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
