Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had the pleasure of working with Callum Roxburgh of Allsop LLP for the valuation and remortgage of our hotel. Callum demonstrated exceptional professionalism, efficiency, and cooperation throughout the process. He was consistently responsive, supportive, and proactive in addressing our needs.
His deep understanding of commercial property and the hospitality sector provided invaluable insight and confidence during the valuation process. We highly recommend Callum and Allsop LLP to anyone seeking a knowledgeable, reliable, and professional valuer.
Jiang · 27 November 2025
Agent replied · 16 April 2026
Thank you so much for your very kind review. We have shared this with Callum who is delighted with the feedback and we wish you every success with your hotel.
★★★★★ 5/5
TrustpilotWe had a great experience with Ben at…
We had a great experience with Ben at Allsop. He was friendly, professional, and really helpful throughout the whole process of finding and viewing this lovely new house. Ben made everything feel smooth and stress-free, always happy to answer questions and arrange viewings around us. Thank you again for all your help, We had a great experience with Ben at Allsop. He was friendly, professional, and really helpful throughout the whole process of finding and viewing our lovely new home. Ben made everything feel smooth and stress-free, always happy to answer questions and arrange viewings around us. Thank you again for all your help you definitely went the extra mile for us, we really appreciate it and would definitely recommend Ben and the team at Allsop!
Edward · 15 May 2026
★★★★★ 1/5
TrustpilotIf I could put zero stars I would
If I could put zero stars I would. Moved in during coldest week in January 2025 heating did not work, was a week before it was fixed and I have 3 children. Contractors were painting the property the day I was moving in which through no fault of my own ended up with scuffs and fingerprints on walls and window sills due to wet paint. Downstairs toilet unusable for whole year due to rubble in the pipe from the builders. Have now moved out and being charged over £2000 for the whole house being repainted. Constantly emailing and calling but no contact back.
Amy · 27 January 2026
★★★★★ 5/5
GooglePam Huggett has been absolutely outstanding in arranging the valuation appointment for the property. The valuation company was incredibly difficult to deal with, but Pam handled every challenge with professionalism and persistence. Her dedication, attention to detail, and efficiency are truly impressive. She's brilliant at what she does, a real asset and a pleasure to work with!
Haseeb · 25 June 2025
Agent replied · 23 September 2025
Thank you so much for your glowing review of Pam. Everyone at Allsop thinks she is wonderful too. I have shared your review with the auction team and of course with Pam who was delighted to hear your kind words and that she could be of help to you. Many thanks, your review is much appreciated. Please let us know if there is any further we can help with.
★★★★★ 1/5
FacebookUNLAWFUL SALE - 17 September 2025 - LOT 61 - ASHFORD, KENT
*Tom Wright of Allsop Residential Auctions is selling 56 Romney Road Ashford, Kent which has been criminally taken and is subject to a live application in the *European Court of Human Rights.
*Tom Wright has failed to make this clear on details or to cease sale and will be personally subject to civil and criminal action against him
*Tom Wright of Allsop Residential Auctions is selling 56 Romney Road Ashford, Kent which has been criminally taken and is subject to a live application in the *European Court of Human Rights.
*Tom Wright has failed to make this clear on details or to cease sale and will be personally subject to civil and criminal action against him
Trevor · 12 September 2025
★★★★★ 5/5
GoogleI have used Allsop for my first ever time using a property auction. Was surprised how easily and smoothly the whole process went. Shanil helped and guided me, probably with a lot of patience, from start to finish and beyond. Was always available for questions, kept me up to date throughout and always was polite and happy to help. And sold at the price I was hoping for. Would highly recommend.
Karl · 16 February 2026
Agent replied · 16 April 2026
Many thanks for taking the time to review our auction service. We have shared your review with Shanil who was delighted with your very kind feedback.
★★★★★ 5/5
GoogleAbsolutely 5 star experience! As always, Jimmy Bruce and his team - always available - provided a first class service. After wasting time with unrealistic high street agents I went to Allsop who achieved a fair price in a short timeframe with a smooth certain completion! Highly recommend Allsop to sell your property. Thanks Jimmy!
Josephine · 28 October 2025
★★★★★ 5/5
TrustpilotLovely lady on the phone
I spoke to Alicia in the maintenance department and she couldn't have been more helpful, I was calling about a larger business issue not related to property repair but she offered to help, was very understanding and said to call back if I got no joy and she would ask around for me. I'm not a tenant but this lady went above and beyond.
Russ · 8 July 2025
★★★★★ 5/5
GoogleDavid was super helpful and responsive!
Sharon · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for your very kind review. We have shared this with David who was delighted with such positive feedback.
★★★★★ 1/5
TrustpilotAvoid
We moved into one of their Ockley park new build properties in between sale and purchase. As working professionals ourselves, we expected a corportate landlord to provide a good service. We received no information about the unusual heating system. The lack of information on heating system has resulted in high bills for us. No check in. We have been left so far c. 4 weeks with no heating. Our little boy has been ill as a result. We were given 3 expensive to run radiators without a solution or anyone willing to attend to the property. No one calls you back. No one replies to your emails. We have had one call back in the last week. DONT RENT FROM THIS COMPANY!
Lucy · 2 April 2026
★★★★★ 5/5
TrustpilotHad a house viewing today and Ben was…
Had a house viewing today and Ben was very friendly and was able to answer all our questions. The houses seemed very high quality too.
Oliwia · 14 May 2026
★★★★★ 5/5
GoogleWe had an excellent experience purchasing a property through Shanil Khagram at Allsop Auction House. From start to finish, Shanil demonstrated professionalism, transparency, and liaised with the vendor and us, as buyers, swiftly and promptly. He guided us through the entire process with ease, always available to answer our questions and address any concerns. Shanil's commitment to ensuring a smooth transaction was evident, and we couldn't be happier with the outcome. We highly recommend Shanil to anyone looking to buy or sell property through an auction. His expertise and dedication made all the difference.
Thank you, Shanil, for your outstanding service!
Bart
Bartosz · 24 September 2024
★★★★★ 4/5
TrustpilotBen was knowledgeable about the…
Ben was knowledgeable about the properties, and put us at ease when viewing and answered all of our questions. Overall a good experience.
Sohail · 14 May 2026
★★★★★ 1/5
TrustpilotPotential new tenant experience
I enquired about renting an apartment on a newly built estate. When I arrived to view the property it was actually a coach house with a balcony. After consideration I decided to accept the tenancy, but was told the property I viewed was different. There were 2 on offer without a balcony, but larger, for the same rent. I had the choice of two house numbers. I chose my favourite number then was told it wasn’t ready so I had to have the other number. Again I said okay. I went through all the checks and paid the holding fee. I didn’t hear anything until the middle of the month, meaning I would be paying double rent.Then I received an email telling me that monthly rental was more because the property had a garden. I actually travelled over to look for myself, the property was finished, it was a coach house with a staircase directly in front of the main living room window. So the apartment I’d been offered had morphed into a 2 bed house with a garden. I became suspicious and pulled out of the agreement, I asked for my holding fee back, It took a little while but it was eventually returned.
Mary · 18 August 2024
★★★★★ 5/5
GoogleWe had a fantastic experience working with Allsop, specifically with Will Taylor, on the sale of a development property. The service was excellent and Will was highly knowledgable and made sure the transaction went smoothly. I have also purchased through Allsop and it was very clear and straightforward. Highly recommend them.
Max · 26 May 2024
Agent replied · 24 August 2024
Thank you for your kind review. This has been shared with Will who is delighted with the feedback.
★★★★★ 5/5
GoogleWas looking for investment opportunities in a particular area and got a lot of help with this from Jack and the team. Completed the purchase after plenty of assistance and contact throughout. I'd highly recommend this company to anyone looking for professionalism and deep market understanding
Alex · 25 July 2024
Agent replied · 24 August 2024
Thank you for your kind review. This has been shared with Jack and the team who are delighted with the feedback.
★★★★★ 5/5
GoogleI had Joseph Lyndon as my phone bidder for the October Auction: his professionalism, guidance, and calm demeanour on the day truly helped during the bidding process.
It is genuinely greatly appreciated from my end. Thank you Joe.
RJM · 28 October 2025
★★★★★ 1/5
TrustpilotVery disapointing communication
They are listing properties for renters in our area, do not answer any of the phone numbers listed within adverts, addresses for their business dont exsist when go to visit a human, emails if replied to took months, to be honest as a first time renter i hope this isnt the type of service we are to expect elsewhere, but looking at the reviews here, this company is one to stay clear of, thank you all for your reviews.
Lewis · 8 December 2025
★★★★★ 5/5
GoogleWe contacted David from Allsop auction regarding the sale of 3 properties. We didn't have much time between ads going on their website and the auction. But David did everything very fast and we were very happy to find out that all 3 properties were sold. We're very grateful to David and to Allsop for their help and highly recommend it to anyone wanting to sell their property. They're very professional, efficient and effective in their job. Thank you, David for your professionalism!
Wolf · 16 November 2024
Agent replied · 23 November 2024
Thank you for your kind review. This has been shared with David who is delighted with the feedback.
★★★★★ 5/5
GoogleJust made 3 purchases at my first auction with Allsop. Very professional set up and the process was seamless. The whole team were great, especially Jimmy Bruce who was a delight to work with. Look forward to working with Allsop again!
Alec · 26 May 2024
Agent replied · 24 August 2024
Thank you for your kind review. This has been shared with Jimmy who is delighted with the feedback.
★★★★★ 1/5
TrustpilotBe very cautious as they require a…
Be very cautious as they require a current landlord reference which most won't give until you have given notice. After going through the very annoying home check portal they use they said we need landlord reference now, I explained to do that I have to give notice and potentially make myself homeless as they will not tell you if the application is accepted subject to landlord review. We know our reference will be good but unless we know that the application has been agreed with just this to happen then who in thier right mind is going to take a risk on being homeless because these people won't tell you important information. It's a ridiculous process and will I imagine cause many people to not bother.
John · 6 November 2025
★★★★★ 5/5
GoogleAuction property information . Shanil and Tom were extremely helpful and pleasure to deal with.
John · 16 March 2026
★★★★★ 5/5
TrustpilotAllsop Residential Auction Team
I dealt with Zoe, Hugo and Jeni in the Residential Auction Team, and their service was excellent.
Tom · 25 February 2026
★★★★★ 5/5
GoogleAllsop have sold over 100 lots for me over the past 5 years. The service from Jimmy Bruce has been excellent throughout - from speedy, accurate valuations and advice, all the way through to strong results in the auction. Very highly recommended service.
Sam · 27 January 2024
Agent replied · 24 August 2024
Thank you for your kind review. This has been shared with Jimmy who is delighted with the feedback.
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