Trusted Agent profile
★★★★★
488 reviews across 6 offices and 3 platforms
Allsop has six offices, in London (two offices), Braintree, Brighton, Telford and Rugby. Together they have 488 reviews on three platforms, rated 4.2 out of 5 overall.
245
Reviews on Google
All 6 offices
6
Reviews on Facebook
Business-wide
237
Reviews on Trustpilot
All 6 offices
Tell us what you need and up to 3 trusted local agents will be in touch.
Allsop's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotFlat Inspection
Liisa conducted a flat inspection and provided me with a report at the end of it. I wasn’t at home during however I came home to have everything in its place and everything locked. Liisa is always kind, quick to respond and polite :-)
Thank you for your great review.
5/5
TrustpilotPleasant Buying Experience with Patricia Trayor
We appreciate the expertise, patience and diligence from Patricia Trayor. With her help, we find a dream home in Sant Silian. Although the buying process is still proceeding, we are confident that Patricia will assist us to complete the deal seamlessly and efficiently.Thank you very much!
That's great news, thank you for leaving such great feedback about Patricia, we're glad you had such a positive experience.
5/5
TrustpilotElliot was great
Elliot was great, he helped us with all our queries, we came away feeling positive and well informed.
That's great news, thank you for leaving such great feedback about Elliot, we're glad you had such a positive experience.
5/5
TrustpilotBallasalla new build
I visited the show home in Ballasalla and was greeted by a friendly face. Helen has been extremely helpful and easy to communicate. Looking forward to be buying our new home.
That's great news, thank you for leaving such great feedback about Helen, we're glad you had such a positive experience and we hope to welcome you back soon.
5/5
TrustpilotVery knowledgeable and Pleasant
Thank you for a lovely review.
5/5
TrustpilotI have been renting with Dandara for 2…
I have been renting with Dandara for 2 years, the renting process was very quick and straight forward. Brendan McGill it's an amazing professional always available and goes the extra mile to help his clients. Last week I went in holidays in Cyprus when at the aeroport I realized I have forgotten my house key at the hotel. A simple call to Brendan, I mange to have my extra key ready when I arrived in jersey at 23h. I couldn't ask for a better service. Thanks for the work you do.
Thank you for your fantastic review about the lettings team.
5/5
TrustpilotI trust Dandara
My experience with Dandara is largely from my interaction with two of its personnel who are very professional, responsive, and helpful. Because of them, I trust the Dandara brand and look forward to doing business with them again. Thank you so much for a great experience, Brendan and Terri!
Thank you for taking the time to leave such a great review, we're delighted you had a great experience with Brendan and Terri.
5/5
TrustpilotExcellent service from Joyce
Joyce was very friendly and informative, we only went to see one apartment but she took the time to show us a few others which was very helpful.
Thank you for taking the time to leave such a great review, we're delighted you had a great experience with Joyce.
5/5
TrustpilotTowerlands Park
We have recently bought a new home from Dandara on the Towerlands Park site and everything has been great from the very start. The service from both the team in the sales office and the site team has been brilliant. As first time buyers we had expected it to be a really daunting prospect but from the very first appointment we’ve had nothing but the best in terms of service and support. Jo and Catherine were great at going through everything with us, providing updates on the house and answering any questions that we had. The home demonstration with our site manager Adrian was really good and he’s been great ever since. Always just a call or message away if anything is needed. Ray has also popped in a few times to check on us and has always been really helpful too. Big thanks to the whole team and definitely we would strongly recommend!
We're delighted to hear you're so happy in your new Dandara home, we're sure you will be for many years to come. The team will be thrilled with your feedback, thank you for taking the time to leave such a lovely review.
5/5
TrustpilotVisit to the sales office
We had a nice experience at the sales office and with the show home tour. Alanna was very detailed with her answers to all our questions and provided insights to other things we did not consider. The visit helps to shape our decision quality for a new home going forward.
Thank you for taking the time to leave such a great review, we're delighted you had a great experience with Alanna.
5/5
TrustpilotPleasant experience
During our first visit to the sales office, subsequent appointment and email exchanges, the sales team (particularly Yasmine and Rebecca) have been performed professionally and demonstrated their care to the customers. Rebecca gives us duly updates, knowledgeable, provides quick response and explains in details all queries we have.She makes us feel satisfactory so far in the journey and has done an excellent job.Look forward to have our high quality home completed.
Thank you for taking the time to leave such a great review, we're delighted you had a great experience with Rebecca and Yasmine.
5/5
TrustpilotMy partner and I have been looking for…
My partner and I have been looking for our dream home before the new stamp duty comes into place. Dandara had the perfect house advertised on right move and we couldn’t jump at the opportunity. They had a deposit contribution offer when we purchased the house. Our agent Rebecca has been a star from the first moment we met her. She gives us updates as they come, very knowledgeable and knows exactly how to treat customers as they make the most important decision of their lives.She’s very invested in ensuring the customer journey is as smooth as possible and has done an excellent job so far while our house is being built.I can’t wait for the house to be completed. Thank you Dandara.
Congratulations on securing your new Dandara home! Thank you for taking the time to leave such a great review, Rebecca will be so pleased with your feedback.
1/5
GoogleRating only, no written review.
5/5
GoogleI have encountered problems throughout my time residing at The Lark but these can be expected with any property. Aynsley and the team at the Lark however has been a tremendous help and resilient, making herself available even after hours to rectify, prompt in replying even when you ask her not to. I am grateful for all her help and hard work and truly makes The Lark as great as can be.
1/5
GoogleDO NOT LIVE HERE!! I have lived here for over a year and the property has lost heating and hot water almost every single month during my tenancy! Instead of taking accountability and correcting the larger issue they choose a cheap and temporary fix and have tenants without these basic requirements on a regular basis. Management and staff changes every three months and are incapable of damage control by failing to provide electrical heaters as a minimum. Completely unreliable and ridiculously expensive. Plenty of developments in the nearby area to choose from rather than this, or the local council estate that is two minutes away that would be better than wasting money here.
1/5
GoogleUSELESS building management, I have been living here for 12 months and these are some of the main issues I have encountered: Responsiveness: The management has been consistently slow in addressing critical facilities issues. Residents have faced multiple instances of not having hot water, which is a basic necessity. Security: The so-called secure bike room has failed to live up to its promise, with several reports of bikes being stolen. This raises serious questions about the effectiveness of the security measures in place. Maintenance: Persistent noises from the lift indicate a lack of regular maintenance checks and repairs. This not only causes inconvenience but could also point to potential safety issues if left unaddressed. Overall, given the frequency and severity of these issues, it’s clear that the building management needs to significantly improve its services to meet the expectations and needs of its residents.
1/5
GooglePlease read this before considering The Lark as a place to live. We have experienced repeat, catastrophic hot water failures during our time here. Over the past year, we've endured at least six prolonged outages, including a significant one in January 2024 that lasted a week, leaving us without hot water or heating on some days for 24hrs+. Unfortunately, there's been a lack of accountability, compensation, or reassurance from management regarding these recurring issues. As I write this we've recently recovered from an 18-hour outage, 10th April 2024. Once again temporary plant measures are in place, (see pictures) this includes industrial piping running through building fire exits. It's concerning that there's no clear long-term solution in sight for this ongoing problem, now extending beyond a year. Furthermore, it's worth noting that building management implemented a 10% rent increase this year without offering relief to those who renewed their tenancy. In light of these issues, I recommend potential residents inquire about the plan for addressing these persistent challenges before considering The Lark as their home. For those seeking a more reliable living situation, I suggest exploring alternatives like Bloom by Greystar, located adjacent to The Lark. While slightly pricier, Bloom currently offers a 4-week rent-free period and may provide a more enjoyable living experience."
5/5
GoogleRating only, no written review.
5/5
GoogleLovely! Emily is very welcoming and helpful!
5/5
GoogleThis is a great place to live! Clean apartments, excellent amenities, and friendly staff, Emily has helped me lots. Highly recommend!
5/5
GoogleGreat place to live. The staff are so friendly and so helpful going above and beyond at all costs. Aynsley has been a great general manager always working extra hours to support if required.
5/5
GoogleLiving here has been a great experience. Management here is brilliant. They are easy to contact through the online resident portal or email, and they respond to every issue or inquiry super quickly - usually within 20 minutes. They truly go above and beyond to help residents. Security is excellent, with 24/7 presence at the doors, ensuring a safe environment. There's a great team that collects parcels during the day, and a secure locker system for smaller packages. The co-working space is fantastic and a game-changer for those working from home. The coffee machine is a lovely addition. The maintenance team is available weekly, and if you inform management about an issue, they ensure the maintenance team visits on their scheduled day. Regarding utilities, residents have direct accounts with the utility suppliers. While most issues need to be resolved by the suppliers, management has been helpful whenever possible.
5/5
GoogleI’ve lived in this building for 6 months now and I only have positive things to say about this place! The management are always so kind, friendly, they always have a smile on their faces and are extremely helpful! I also have to mention reception, again, they always greet you with a big smile on their faces! It is a very nice, peaceful place to live and location is amazing!!
5/5
GoogleI have been a customer of Allsops for about 3 years now and i have to say the service i receive is always amazing, but the star of Allsops has to be Emily Ryan. Emily is just so helpful, quick to act and most of all very sympathetic the the needs of my clients & profession. Emily is always very friendly, polite and a total asset and a credit to Allsops . Thank You Emily
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear about your positive experience, and we truly appreciate your continued support. Thanks again for choosing us, and we can't wait to speak with you again soon!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London (33 Wigmore Street) has the most, with 207 reviews rated 3.4 out of 5, followed by Braintree with 189.
The six Allsop offices, by town:
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