Trusted Agent profile
★★★★★
1,185 reviews across 6 offices and 3 platforms
Alan de Maid has six offices, in Bromley (two offices), Beckenham, Chislehurst, West Wickham and Orpington. Together they have 1,185 reviews on three platforms, rated 4.8 out of 5 overall.
1,170
Reviews on Google
All 6 offices
4
Reviews on Facebook
All 6 offices
11
Reviews on Trustpilot
Business-wide
Alan de Maid's six offices, most reviewed first. Each has its own page.
Showing 1,167 reviews on Google only. Show every review
5/5
GoogleEveryone at ADM was great throughout the process. Would recommend there services to others.
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
5/5
GoogleAlthough we didn’t end up purchasing through ADM we found there service very good. Maria in particular was excellent.
Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott
5/5
GoogleGreat experience buying a house with Alan de Maid. Maria, Peter and the rest of the team we’re really helpful and supportive.
Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna.
5/5
GoogleExcellent customer service from the whole team. Great communication skills and would recommend using to anyone thinking of moving. Thanks to the ADM Chislehurst team for making a difficult process bearable!
Thank you for taking the time to leave us your fantastic comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Amy
5/5
GoogleIn our search for properties they were very proactive in identifying suitable properties and keeping us apprised of progress. Always turned up at viewings promptly and were well informed. Further questions were dealt with promptly. All staff very friendly, supportive and helpful.
Thank you for your wonderful 5* review, It is great to read that you are more than happy with the service provided by our local team. Kind regards, Scott
5/5
GoogleI had tried a couple of local agents which didn’t work out and then I found Peter! I was selling my elderly mother’s house and apart from doing a professional job throughout the process, they went above and beyond in their sensitivity and support throughout the transaction. I would have absolutely no hesitation in recommending them to anyone looking for a local agent, they are simply the best!!
Many thanks Danielle for the wonderful 5* review. I will ensure your kind words are passed on to our dedicated team. Thank you for the recommendation. Kind regards, Lucy
5/5
GooglePeter and his team were organised, friendly & professional throughout the sale process of my Chislehurst property. What really stood out though was the level of communication that kept all parties of the chain in the loop after offers had been accepted. Due to this sale management service the sale actually was concluded on schedule. After selling 12 properties in the last 3 years through different agents around the country I cannot emphasise the importance of this enough, otherwise all you will end up with is classic house purchase/sale turmoil. Basically, all agents have a Rightmove listings, charge similar commission & will obviously organise viewings etc, but there is only one agency that i have found in recent years that has a Peter Batty ensuring your requirements as a client are actually met. Highly recommended!
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Thank you for the recommendation. Best wishes, Lucy
5/5
GoogleReview. Maria and Peter. My mother died in 2018, she was 103, and lived in a small detached house in Chislehurst that would need extensive remodeling. Due to the wonderfully bucolic garden, and the amazing commuter location, the house was a valuable piece of real estate. I live in the USA, I only had mother’s executor in the UK to rely on the make sure that this family asset would realize its potential. We hired Alan de Maid and met Maria. Peter joined to support Maria. They were a brilliant team. The house went on the market in August of 2018. The house sold in October 2019. The selling price was realistic, and we were pleased. We never felt that Maria was trying to sell it quickly in order to end the time invested. I briefly explored the possibility of an investor, and when this did not work out, Maria was most gracious when we desired to return. Maria was very clever at negotiating and very firm in resolving difficult or intimidating situations. A very “seasoned” professional. The house was viewed 67 times, and 8 offers were made. It was a hard road for Maria, but she believed in the property and never gave up! We were updated when appropriate and given the very best advice and encouragement at all times. We will always remember this “happy” experience and I will be eternally grateful. Bridgit Sims
Thank you for taking the time to leave us this excellent review, it's great to see that the Alan de Maid team were once again able to provide their proven, 5* service! Best wishes, Lucy.
5/5
GoogleI was really impressed with the service we received from the whole team at the Chislehurst branch, with particular thanks to Pete Batty. Our purchase took a little longer than we would have hoped due to Covid-19, but Pete was in contact regularly, updating us and helping keep the momentum going. The team are reliable, responsive and professional. I would highly recommend them. Thank you for helping us purchase our dream home!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your glowing 5* review! I will make sure your kind words are forwarded to the local team. Best wishes, Scott @ Customer Relations
5/5
GoogleWe used the service of Alan De Maid to purchase the property - they were professional and very helpful in all aspects of the process. It was easy to communicate with the team - responses were received promptly. We could not have asked them for more support than they provided.
Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna.
5/5
GoogleI have recently bought and sold properties with the chislehurst branch of Alan de maid and I have been so impressed. I have bought and sold a few houses over the years, using various estate agents, but Peter, Maria and the rest of the team were exceptional. They were amazingly helpful throughout the process and extremely professional. The sale and purchase of the properties were very challenging due to the nature of the circumstances, but I was reassured and updated regularly by the team and this made the situation so much less stressful. Super service!
Thank you for your glowing 5* review of our local team. It is always great to read such positive comments from our clients. Kind regards, Scott
5/5
GoogleWe had a unique property that had been on the market with other agents for over a year and prospective buyers had all but dried up. We had almost given up hope when Peter, Maria and Mia from Alan de Maid took it on and got so many serious buyers through the door I was astonished. They are also very approachable and friendly I feel I've made new friends. Can't recommend them highly enough.
Thank you for your kind comments and 5* review! Your words have been made known to our local team as well as your recommendation. Best wishes, Scott
5/5
GoogleThankfully we received the best service & assistance for all aspects of our sale & purchase from the start to the end. The very warm & sincere professionalism which we received from the Chislehurst branch should really be example. For any further property service we would not think twice as Alan De maid has been a really excellent experience for us under tremendous amount of pressure. These people know their job perfectly which is deeply appreciated.
Thank you for your wonderful recommendation and 5* review! I will of course make sure your kind words are forwarded to our local team. King regards Donna (Customer Relations).
5/5
GoogleI had an excellent experience with Alan De Maid whilst buying a property through their Chislehurst office. Peter Batty and Maria Francis are reliable, diligent and a pleasure to do business with. My purchase took a lot longer than expected due to external issues beyond anyones control but Peter especially never lost patience, enthusiasm or conviction that we would get there in the end. Thank you both for all your help. MS
Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott
5/5
GoogleRating only, no written review.
5/5
GoogleWe recently bought a property through Alan de Maid and I was so impressed with their service. Not only did James manage to find us exactly what we were looking for, he also worked really hard (on both his clients' and our behalf) to ensure that the chain progressed and eventually completed. They definitely go above and beyond for their customers.
Thank you for your 5* review! I will of course make sure your kind comments are passed onward to our local team. Best wishes, Scott
5/5
GoogleDue to a previous bad experience, a decade ago, I was reticent to use Alan de Maid, however this time around the experience has been totally different. Two areas they excel in, are getting things done, and communication. It took a while to sell the property, but their suggestions were always wise and backed by experience. During the sale / purchase process they've kept me regularly updated, and answer calls / emails really quickly. All of the team are excellent, but Hannah deserves special praise for her support.
Thank you so much for your wonderful review and 5*'s! I will make sure your kind comments are forwarded to our local team and their Regional Director. Kind regards, Scott
5/5
GoogleRating only, no written review.
1/5
GoogleTrust once lost is a high mountain to climb to regain
Hi Felix, I am sorry if this has been your experience. Please contact us via review@countrywide.co.uk, should you wish to provide us with more details or discuss further. Kind regards, Scott
5/5
GoogleBest agency I've ever used.
Many thanks for the excellent 5* review. Best wishes, Lucy
5/5
Googlewe are very pleased with the service and the agency itself. Everything went smoothly and really fast. We recommend to everyone
Thank you for your 5* review of our team and I am pleased to see that you would recommend them without hesitation. Kind regards, Emma
5/5
GoogleSpeedy and very helpful service from Sophie Griffin at Alan de Maid, Bromley. Thank you Sophie, you are great and very reliable.
Thank you for your kind review! Best wishes, Scott
5/5
GoogleOur experience is very positive. All the staff are very friendly, helpful and efficient,especially Sophia. Great customer service, very willing to assist anyway they can.
Thank you for the excellent 5* review of your experience with our Alan de Maid team, I will ensure your kind words are passed on to Sophia and the team. Best wishes, Lucy
5/5
GoogleSophie has been a tower of strength, organising any necessary repairs to my property swiftly and efficiently. I have always been kept informed of any problems and her solutions to them
It is brilliant to read another 5* positive review for our local team. Thank you for taking the time to leave us your comments. Best wishes, Scott
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The Trusted Agent 2026 results for Alan de Maid, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Bromley (The Old Municipal Buildings) has the most, with 348 reviews rated 4.6 out of 5, followed by Beckenham with 233.
The six Alan de Maid offices, by town:
Yes. In The Trusted Agent 2026 awards, Beckenham won Gold, Bromley won Gold and Chislehurst won Trusted Agent.
