Trusted Agent profile

Alan de Maid estate agents in Bromley, Beckenham, Chislehurst and 2 more

4.8

★★★★★ Excellent

1,185 reviews across 6 offices and 3 platforms

Alan de Maid has six offices, in Bromley (two offices), Beckenham, Chislehurst, West Wickham and Orpington. Together they have 1,185 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,170

Reviews on Google

All 6 offices

Facebook logo

4.0 / 5

4

Reviews on Facebook

All 6 offices

Trustpilot logo

11

Reviews on Trustpilot

Business-wide

Our offices

Alan de Maid's six offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,167 reviews on Google only. Show every review

5/5

Google

A big thank you to Alan de Maid and Lisa Knight especially for her tireless efforts over the last 15 months in helping us complete the purchase of our dream home (Cheesy as it sounds!!). We received excellent service throughout an extremely protracted process where Lisa was always available, amenable and incredibly efficient in dealing with a whole range of issues. I would thoroughly recommend the services of Alan de Maid and wish Lisa and the team all the best for the future!PositiveResponsiveness, Quality, Professionalism

Andrew · 11 June 2021 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Thank you for taking the time to share your experience and 5* review! Kind regards, Scott @ Customer Relations

5/5

Google

As buyers, we were really impressed with Alan de Maid and viewed a number of properties with them. We really felt they wanted us to find the perfect place and were our 'go to' estate agents in Beckenham. We were specifically impressed with Karen Looker who went above and beyond to ensure that we could meet our move in date. Without her, we could have been homeless right now! She was always super professional and incredibly proactive in chasing both our solicitors and the seller's, especially when they were being difficult. We cannot thank her enough for all of her help.PositiveResponsiveness, Quality, Professionalism, Value

Kristen · 11 June 2021 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Another email review from a happy buyer! Lisa Knight has been excellent. We met her in Dec but failed to secure the property in question which we were very keen on. However, we kept in touch due on going search. Then an opportunity arose to purchase the original flat and Lisa acted promptly to secure it and now successfully completed on. Lisa remained aware of interest and acted with the utmost urgency with good communication at all times. Thank you Lisa!

Munsoor · 11 June 2021 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I cannot recommend Lisa Knight at Alan de Maid highly enough. From beginning to end her communication was excellent. She gave useful feedback after every viewing and then made sure everything continued to run smoothly after we accepted an offer right up until exchange. Lisa was always on hand to discuss any aspect of our sale, and always made us feel like we mattered and our sale was a priority to her. If you want a professional estate agent who cares about her clients I wouldn’t hesitate to recommend Lisa to handle your sale.

Ellie · 11 June 2021 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations

5/5

Google

They went above and beyond to make our sale work, even being available outside business hours

Hugh · 16 April 2021 · Alan de Maid Orpington

Agent replied · 12 June 2024

Thank you for the great 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

A completely professional service from the beginning to the end.Help and advice throughout the process was always there, I have bought and sold many houses in the past, Alan de Maid, Orpington, Kent was truly the best.

John · 16 April 2021 · Alan de Maid Orpington

Agent replied · 12 June 2024

Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.

5/5

Google

Very happy with whole experience of buying our property with David at Locksbottom branch. We moved during lockdown and it was a painless experience and very smooth.

Roma · 16 April 2021 · Alan de Maid Orpington

Agent replied · 12 June 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

It was a particularly hard time to be selling a property with Brexit and Covid both having an impact. However, David and the team remained positive and worked hard to eventually find the right buyers.

Karen · 16 April 2021 · Alan de Maid Orpington

Agent replied · 12 June 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I had an excellent experience with Alan De Maid whilst buying a property through their Chislehurst office. Peter Batty and Maria Francis are reliable, diligent and a pleasure to do business with. My purchase took a lot longer than expected due to external issues beyond anyones control but Peter especially never lost patience, enthusiasm or conviction that we would get there in the end. Thank you both for all your help. MS

Matthew · 11 November 2020 · Alan de Maid Chislehurst

Agent replied · 10 November 2024

Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott

5/5

Google

Down to earth, helpful, friendly, keen to listen, very communicative and, most of all, professional. Almost forgot, successful, thank you!

Ron · 25 October 2020 · Alan De Maid Orpington

Agent replied · 24 October 2024

Thank you for your wonderful 5* review! It is always great to read such positive comments about our dedicated local team. Best wishes, Scott

5/5

Google

Absolutely excellent service received for the sale of my property from James Foyle and the team at the Orpington branch of Alan de Maid. The fees paid for this service are very justified and I would highly recommend this Estate Agent to potential movers for any property sales or purchases. Thank you 😊 …

Jo · 25 October 2020 · Alan De Maid Orpington

Agent replied · 24 October 2024

Thank you so much for your wonderful review and 5*'s! I will make sure your kind comments are forwarded to our local team and their Regional Director. Kind regards, Scott

5/5

Google

A very positive experience from start to finish. In the middle of all the chaos we found our first family home. James Foyle was very professional, reliable and friendly. correct social distancing and PPE at all times - which we didn't see with other estate agents! (yikes) ADM Orpington were by far the best we viewed with. Many thanks Caroline & Morgan.PositiveResponsiveness, Quality, Professionalism, Value

Tick · 25 October 2020 · Alan De Maid Orpington

Agent replied · 24 October 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I was super impressed by the team at Alan de Maid. They were responsive, great communciators throoughout, and always gave us sensible advice to help make our house sale a success. The best agent I've worked with over several house sales.

Melinda · 25 October 2020 · Alan De Maid Orpington

Agent replied · 24 October 2024

Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott

5/5

Google

It was an excellent service, professional, friendly, clear and pro active. I couldn't have hoped for a better or more attentive estate agent. Brilliant indeed!!!PositiveResponsiveness, Professionalism

Matt · 27 August 2020 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.

5/5

Google

Extremely competitive pricing and despite lockdown, regularly updated me with progress on my sale. Very professional in their approach, which is more than can be said for some estate agents. I would thoroughly recommend them.PositiveResponsiveness, Professionalism, Value

Mike · 27 August 2020 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Thank you for your wonderful recommendation and 5* review! I will make sure your kind words are passed to our local team. Kind regards, Scott @ Customer Relations

5/5

Google

From the outset, the service we received from Peter, Maria, Mia and all at ADM has been excellent. They were professional and flexible to our needs. They responded quickly to any queries and always kept us up to date, I never felt the need to chase as they always kept me in the loop. The whole team are very friendly and committed, would absolutely recommend to anyone!PositiveResponsiveness, Quality, Professionalism, Value

Clementine · 26 August 2020 · Alan de Maid Chislehurst

Agent replied · 16 June 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.

5/5

Google

Both Mia and Peter were extremely helpful, this was our first home and we had many questions, they made the process comprehensive and seamless giving us frequent updates. We asked to view the property several times to check services/appliances etc before the sale date and they were both more than happy to take time out of their diary to show us. I highly recommend the team at Alan De Maid Chislehurst, thank you guys!PositiveResponsiveness, Professionalism

Emmanuel · 26 August 2020 · Alan de Maid Chislehurst

Agent replied · 16 June 2024

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Scott @ Customer Relations.

5/5

Google

Peter, Mia & team where very professional, very organised and very efficient. Highly recommended!

Charles · 17 June 2020 · Alan de Maid Chislehurst

Agent replied · 16 June 2024

Thank you for your glowing 5* review of our dedicated team. It is always great to read such positive reviews and recommendations from our clients. Best wishes, Lucy.

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Awards

The Trusted Agent 2026 results for Alan de Maid, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Alan de Maid

Which Alan de Maid office has the most reviews?

Bromley (The Old Municipal Buildings) has the most, with 348 reviews rated 4.6 out of 5, followed by Beckenham with 233.

Where are the Alan de Maid offices?

The six Alan de Maid offices, by town:

Has Alan de Maid won any awards?

Yes. In The Trusted Agent 2026 awards, Beckenham won Gold, Bromley won Gold and Chislehurst won Trusted Agent.

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