Trusted Agent profile

Alan de Maid estate agents in Bromley, Beckenham, Chislehurst and 2 more

4.8

★★★★★ Excellent

1,185 reviews across 6 offices and 3 platforms

Alan de Maid has six offices, in Bromley (two offices), Beckenham, Chislehurst, West Wickham and Orpington. Together they have 1,185 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,170

Reviews on Google

All 6 offices

Facebook logo

4.0 / 5

4

Reviews on Facebook

All 6 offices

Trustpilot logo

11

Reviews on Trustpilot

Business-wide

Our offices

Alan de Maid's six offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,167 reviews on Google only. Show every review

5/5

Google

We were quite specific about the areas that we liked in Chislehurst and Maria from Alan De Maid seemed to understand exactly what we were looking for and showed us the perfect properties. We found our dream home within days of speaking with Maria. The service she and the rest of the team provided was second to none! Absolutely excellent! Thank you so much, for listening and keeping our spirits up!PositiveResponsiveness, Quality, Professionalism, Value

Kay · 17 June 2021 · Alan de Maid Chislehurst

Agent replied · 16 June 2024

Many thanks Kay for your fantastic 5* review and glowing comments. Best wishes Lucy, Customer Relations.

5/5

Google

Cannot fault the excellent service received on our house purchase! Honestly service was faultless from start to finish. All the team were extremely responsive, professional and friendly. Particular mention to Peter Batty who was the main contact on the sale. We received wonderful service from Pete and did his upmost to ensure the sale progressed smoothly and efficiently as possible. 10/10PositiveResponsiveness, Quality, Professionalism

Sally · 17 June 2021 · Alan de Maid Chislehurst

Agent replied · 16 June 2024

It’s really lovely to read another 5* review! Many thanks, Lucy, Customer Relations.

5/5

Google

We are extremely grateful to Maria and Peter especially for their professional expertise and personable service. We had a long wait to find a buyer but Maria's assurance that 'the right person will come along eventually' proved to be true and we couldn't be happier with our buyers and the hard work put in on our behalf to see our sale put through in the closing stages of the process.PositiveResponsiveness, Quality, Professionalism, Value

Dave · 17 June 2021 · Alan de Maid Chislehurst

Agent replied · 16 June 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Both Samantha and Tanya were amazing in helping me secure this property , quickly and smoothly. Consumate professionals , a stress free move at a busy time ( just after Christmas ) Thankyou for helping me find my dream property . Would 100 % recommend . Thank you ladiesPositiveProfessionalism

CLAIRE · 17 June 2021 · Alan de Maid Bromley (The Old Municipal Buildings)

Agent replied · 16 June 2024

Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Very professional service provided. ADM got a large number of viewings within 2 weeks of listing my property, where another local agent had only managed 2 viewings in 2 months prior to this. Franck was on top of everything we asked when dealing with the sale of my flat. He was always on hand when we had questions and communicated promptly. Would use ADM again.PositiveProfessionalism

Luke · 17 June 2021 · Alan de Maid Bromley (The Old Municipal Buildings)

Agent replied · 16 June 2024

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Cannot thank the team at ADM enough they were brilliant and excellent at their job.So helpful and patient.Cannot believe they sold my house during a pandemic...we will definitely use these guys again.Thank you.PositiveProfessionalism

Maxine · 16 June 2021 · Alan de Maid West Wickham

Agent replied · 15 June 2024

Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Our experience with the company was really good and professional. Hannah was updating us all the way through the process and was always there for us if we had any issues, questions.PositiveResponsiveness, Professionalism

Salzichka · 16 June 2021 · Alan de Maid West Wickham

Agent replied · 15 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards Lucy, Customer Relations

5/5

Google

We were very impressed with the service that was provided by ADM staff especially Hannah. They dealt with our queries promptly and kept us informed of developments, including chasing other agents in the chain.

Suk · 16 June 2021 · Alan de Maid West Wickham

Agent replied · 15 June 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

I couldn't recommend ADM highly enough. We started out selling my parents house in June. Unfortunately my mother died during this time which severely disrupted and delayed the sale. ADM (Lisa and James) were so professional and understanding throughout the whole process. I didn't once feel pressured or chased. We finally completed in December. Thank you.PositiveResponsiveness, Professionalism

Paula · 16 June 2021 · Alan de Maid West Wickham

Agent replied · 15 June 2024

Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

We were very pleased with all the assistance the team gave upon our move. After a long process and a lot of of very understanding and accommodating conversations during the sale of my fathers property, we finally moved into our new home 2 weeks ago and couldn't be happier. Special mention to Hannah for her patience and understanding with us as first time buyers.PositiveResponsiveness, Quality, Professionalism

Scott · 16 June 2021 · Alan de Maid West Wickham

Agent replied · 15 June 2024

Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

The service we received from Alan de Maid West Wickham in relation to our house purchase was excellent. Lisa kept us informed throughout and her efforts in progressing the transaction quickly were much appreciated. We would definitely use ADM in future and would recommend them to family and friends.PositiveResponsiveness, Professionalism

Jack · 16 June 2021 · Alan de Maid West Wickham

Agent replied · 15 June 2024

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

We purchased our home through Alan De Maid, and I found them to be very experienced & helpful. The first house we had under offer fell through, and they were excellent in helping us to find an alternative - understanding our needs and only sharing relevant properties. I found them very professional and effective in working between ourselves & the seller to agree a fair price for both parties, as well as being helpful throughout the sales process as needed. I would definitely use them again if we were buying/selling in the future.PositiveResponsiveness, Professionalism

Ian · 16 June 2021 · Alan de Maid West Wickham

Agent replied · 15 June 2024

It’s really lovely to read another 5* review and kind words. Many thanks, Lucy, Customer Relations.

5/5

Google

I have recently sold my house through Alan De Maid West Wickham and I would recommend them. The team there are helpful, courteous, hard working and efficient. Hannah handled my sale and her drive and efficiency along with pleasant style was much appreciated. The whole team work together to get results and they do so in an approachable and calm manner. I was very impressed.PositiveResponsiveness, Quality, Professionalism, Value

Anne · 16 June 2021 · Alan de Maid West Wickham

Agent replied · 15 June 2024

Thank you for your wonderful 5* review and recommendation. Best wishes, Scott @ Customer Relations

5/5

Google

We used ADM to manage the sale of my Mums house after she moved into a care home. The support and perseverance they offered throughout the process was exceptional. We had 3 offers, multiple viewings and numerous challenges, the team consistently delivered a great level of service and have always acted on our behalf with real professionalism and dedication. They managed all of these challenges in the middle of a pandemic, with lockdowns, masks and social distancing was not easy and we really appreciated the efforts they made to support us. Buying and selling a house is definitely one of the most stressful things in life and we are so pleased that we selected ADM to help us navigate it, they have a fantastic team there! I never normally post reviews but the team were really great and deserve the credit- the Manager, Lisa and Andrea one of the Sales associate were amazing.PositiveResponsiveness, Quality, Professionalism, Value

Paul · 16 June 2021 · Alan de Maid West Wickham

Agent replied · 15 June 2024

Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

I cannot praise lisa enough for her expertise . She was always available at the end of the phone to ease the sale of the property along. Steve and SharonPositiveProfessionalism

Sharon · 14 June 2021 · Alan de Maid Beckenham

Agent replied · 13 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Being first time buyers, we were incredibly happy with the service provided by Alan de Maid and Lisa, our exceptional agent. I would recommend this estate agent to anyone that is looking to buy or rent, quality treatment guaranteed.PositiveResponsiveness, Quality, Professionalism, Value

Leo · 14 June 2021 · Alan de Maid Beckenham

Agent replied · 13 June 2024

Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Simply put the team at Alan De Maid have the best knowledge of the area with from a buyers and seller perspective. If you want to find out what's available go to the oracle.PositiveQuality, Professionalism

Alan · 13 June 2021 · Alan de Maid Orpington

Agent replied · 12 June 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Very helpful throughout our house purchase, particularly Kerry Dexter. Would definitely recommend.PositiveResponsiveness, Professionalism

George · 13 June 2021 · Alan de Maid Bromley (The Old Municipal Buildings)

Agent replied · 12 June 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I've just bought a property through Alan d Maid and found Franck very professional and helpful.

Jane · 13 June 2021 · Alan de Maid Bromley (The Old Municipal Buildings)

Agent replied · 12 June 2024

It is great to see another 5* review for our local team! Thank you for taking the time to share your experience. Kind regards, Scott @ Customer Relations

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Alan de Maid, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Alan de Maid and its branches won ESTAS awards in two years, most recently 2022.

ESTAS winners in two years, the group and its branches: 2020, 2022.

ESTAS awards by year, 2020 to 2022
  • 2022 1 Gold and 1 Best in County ESTAS 2022 winners

    • GoldESTAS 2022: Sales, South East (KENT)
    • Best in County (1)ESTAS 2022
      • Kent: Sales
  • 2020 1 Bronze ESTAS 2020 winners

    • BronzeESTAS 2020: Sales, South East (Kent)

Source: ESTAS winners lists, as published, linked by year.

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Questions about Alan de Maid

Which Alan de Maid office has the most reviews?

Bromley (The Old Municipal Buildings) has the most, with 348 reviews rated 4.6 out of 5, followed by Beckenham with 233.

Where are the Alan de Maid offices?

The six Alan de Maid offices, by town:

Has Alan de Maid won any awards?

Yes. In The Trusted Agent 2026 awards, Beckenham won Gold, Bromley won Gold and Chislehurst won Trusted Agent. At the ESTAS 2022 awards the group won Gold for Sales in South East (KENT) and Best in County (Kent). The group and its branches have also won 1 other industry award since 2020.

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