Trusted Agent profile

Alan de Maid estate agents in Bromley, Beckenham, Chislehurst and 2 more

4.8

★★★★★ Excellent

1,185 reviews across 6 offices and 3 platforms

Alan de Maid has six offices, in Bromley (two offices), Beckenham, Chislehurst, West Wickham and Orpington. Together they have 1,185 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,170

Reviews on Google

All 6 offices

Facebook logo

4.0 / 5

4

Reviews on Facebook

All 6 offices

Trustpilot logo

11

Reviews on Trustpilot

Business-wide

Our offices

Alan de Maid's six offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,167 reviews on Google only. Show every review

5/5

Google

As a buyer through Alan De Maid, Chislehurst, I was very pleased with the service I received. Peter and Maria were very quick to respond to queries and acted efficiently to keep the process moving between the solictors for both sides. They were also very good at keeping the pressure on us (as buyers) to move towards a completion date for their sellers. Even during challenging COVID times, they were able to facilitate us to have a few visits to the property to allow for electrical etc checks. Having viewed a property previously with another agent, I can say Alan De Maid compared very favourably - 3 months later, I am still waiting for the agent of the other property to follow up with me in relation to some questions. Even if that property had sold, not great behaviour towards a keen buyer. I would definitely recommend Alan De Maid, Chislehurst if you are looking to sell a property.PositiveResponsiveness, Professionalism

Susan · 26 August 2021 · Alan de Maid Chislehurst

Agent replied · 16 June 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

The team at Alan de Maid Chislehurst have been incredible, particularly Maria and Peter who looked after our sale. We were selling in an unusual and changeable time with Brexit and the Covid-19 pandemic but the team didn't let that phase them and kept pushing for viewings until they found us a buyer. Our main contact was Peter and he truly went above and beyond, working outside of hours and no doubt doing more than required of an estate agent to get our sale over the line. Throughout the process it was clear to us that they value the client, not just the commission and they took the time to talk and explain on the phone, which was appreciated. We wouldn't hesitate to recommend them for anyone looking to sell in the area.PositiveProfessionalism

Jenny · 26 August 2021 · Alan de Maid Chislehurst

Agent replied · 16 June 2024

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

We bought and sold through Alan de Maid Chislehurst and cannot recommend them enough. Peter, Maria and Eva worked seamlessly as a team to ensure we were always up to date on both sides of the transaction. From the initial valuation right through to completion the team were always on hand to help with any queries we had and went above and beyond to get us into our new home before the end of the stamp duty holiday. If we ever move again we won't hesitate to use ADM!PositiveResponsiveness, Quality, Professionalism, Value

Jessica · 26 August 2021 · Alan de Maid Chislehurst

Agent replied · 16 June 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

We have just used Alan De Maid to sell my partners property and I cannot recommend the team enough. The service was faultless. Peter Batty is an asset to Alan De Maid, he ensured the process ran extremely smoothly. His communication is great and the team he works with are really supportive. I highly recommend them all and we will definitely be using them again should the time come.PositiveResponsiveness, Quality, Professionalism, Value

Hannah · 26 August 2021 · Alan de Maid Chislehurst

Agent replied · 16 June 2024

Thank you for your 5* review!

5/5

Google

Sincere thanks to Lisa, James and Hannah at the West Wickham branch for being so professional, for always keeping me informed, holding my hand throughout the home-selling process and working so hard to achieve a very quick sale for me. You nailed it! I would recommend Alan de Maid without hesitation.PositiveResponsiveness, Quality, Professionalism, Value

DL · 25 August 2021 · Alan de Maid West Wickham

Agent replied · 15 June 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

Just a quick thank you to James, Lisa and Hannah for handling the recent sale of a property in West Wickham both efficiently and effectively and throughout the difficult period when having to operate within Covid-19 constraints. We were kept informed regularly on viewings, progress, and offers for the sale and from then right through to completion. Thank you for your professional service.PositiveResponsiveness, Quality, Professionalism, Value

Nigel · 25 August 2021 · Alan de Maid West Wickham

Agent replied · 15 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Exceptional service and responsiveness.

Chris · 17 June 2021 · Alan de Maid Chislehurst

Agent replied · 16 June 2024

Thanks Chris for the great 5* review.

5/5

Google

A really helpful and considerate buying experience. Thank you so much for all your help!

Mrs · 17 June 2021 · Alan de Maid Chislehurst

Agent replied · 16 June 2024

Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations

5/5

Google

So good working with the team- efficient, professional and had our interests at heartPositiveResponsiveness, Professionalism

Cathryn · 17 June 2021 · Alan de Maid Chislehurst

Agent replied · 16 June 2024

Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Peter Batty and his team displayed commitment from day one, I made the right choice with Alan de Maid, Chislehurst.PositiveResponsiveness, Quality, Professionalism, Value

Martin · 17 June 2021 · Alan de Maid Chislehurst

Agent replied · 16 June 2024

Thank you for your 5* review!

5/5

Google

Peter is very tentative to our needs and professional throughout. Thanks for helping us purchase our new home.PositiveResponsiveness, Professionalism

Jack · 17 June 2021 · Alan de Maid Chislehurst

Agent replied · 16 June 2024

Thank you for your wonderful 5* review and kind comments! Kind regards, Scott @ Customer Relations

5/5

Google

Could not fault the professional service I received from all the team at Chislehurst, even through the trials and delays caused by lock down. Thank you all for your kindness and support.PositiveResponsiveness, Professionalism

Mimi · 17 June 2021 · Alan de Maid Chislehurst

Agent replied · 16 June 2024

It's really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

Peter Batty the manager was an extremely professional agent who was proactive throughout the roller coaster of the selling process.PositiveProfessionalism

Jane · 17 June 2021 · Alan de Maid Chislehurst

Agent replied · 16 June 2024

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Actually going to miss the comms with the team at ADM chislehurst... Awesome, friendly and kept us informed at all stages during our move - even more so through the tumultuous times buying and selling during Brexit and then COVID - couldn't have wished for a better estate agent! 5*PositiveResponsiveness, Quality, Professionalism

Jon · 17 June 2021 · Alan de Maid Chislehurst

Agent replied · 16 June 2024

Thank you for your amazing comments and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent work by Pete, helped us through the lockdown & Chain collapse drama and got us In our dream house in Chislehurst! Very proactive And forward thinking and always responds immediately to calls/ emails. Great service, well done and thank you!PositiveResponsiveness

Matthew · 17 June 2021 · Alan de Maid Chislehurst

Agent replied · 16 June 2024

Thank you for your wonderful 5* review and kind words. I will make sure your comments are passed on to our local team. Best wishes, Scott @ Customer Relations.

5/5

Google

I couldn't recommend Alan De Maid Chislehurst enough. Peter in particular was incredible patient and worked really hard to get our purchase over the line. The whole team was very helpful and efficient.

Ashlee · 17 June 2021 · Alan de Maid Chislehurst

Agent replied · 16 June 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Excellent service, very professional and we sold our home the first weekend it went on sale. Team are friendly and respond to queries immediately.Completed our sale just recently in these testing times thanks to Pete and his amazing team. I would recommend ADM. Thank you for the excellent the service.PositiveResponsiveness, Professionalism

Vanessa · 17 June 2021 · Alan de Maid Chislehurst

Agent replied · 16 June 2024

Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Thank you to Peter Batty at Alan de Maid Chislehurst for an exceptional job in selling our home in just 6 weeks from viewing to completion. His strategy was spot-on and his proactive management was first class. Available late during the week and at weekends, he is a top rate estate agent. And all of this as we were coming out of lockdown with all the additional constraints!

Bruce · 17 June 2021 · Alan de Maid Chislehurst

Agent replied · 16 June 2024

Thank you for your brilliant 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

A 4 bedroomed flat on the 1st and 2nd floors of an old mansion house was never expected to be an easy sale, but Peter, Maria and Mia persevered and were really professional and very personable. We felt they worked well on our behalf. When a buyer was found they worked hard and really helped the process.PositiveProfessionalism

Lesley-anne · 17 June 2021 · Alan de Maid Chislehurst

Agent replied · 16 June 2024

Thank you for your wonderful 5* review and kind comments! Kind regards, Scott @ Customer Relations

5/5

Google

Five years ago I had exceptional service from Alan de Maid so I decided to use them again this year. Yet again faultless service. Peter Batty went over & above to ensure everything was in order & I was kept up to date. I wouldn’t hesitate to use them again or recommend Alan de Maid.

Denise · 17 June 2021 · Alan de Maid Chislehurst

Agent replied · 16 June 2024

Thank you for your wonderful 5* review and kind comments! Kind regards, Scott @ Customer Relations

5/5

Google

We would thoroughly recommend Pete, Maria and the rest of the team at ADM Chislehurst, they were a pleasure to deal with in what can be a stressful process! Pete is very proactive and kept us updated throughout. Whenever we did have a query we got a response quickly and felt that things were always moving forward. Great service all round!PositiveResponsiveness, Quality, Professionalism, Value

Rebecca · 17 June 2021 · Alan de Maid Chislehurst

Agent replied · 16 June 2024

Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

We chose Alain de Maid to sell our parents house in Petts Wood. Peter Batty was a pleasure to work with. I never had to chase him, it was always the other way round and it has been the most hassle free experience I've had in selling a house. I highly recomend them!PositiveResponsiveness, Quality, Professionalism

John · 17 June 2021 · Alan de Maid Chislehurst

Agent replied · 16 June 2024

Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Alan de Maid, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Alan de Maid and its branches won ESTAS awards in two years, most recently 2022.

ESTAS winners in two years, the group and its branches: 2020, 2022.

ESTAS awards by year, 2020 to 2022
  • 2022 1 Gold and 1 Best in County ESTAS 2022 winners

    • GoldESTAS 2022: Sales, South East (KENT)
    • Best in County (1)ESTAS 2022
      • Kent: Sales
  • 2020 1 Bronze ESTAS 2020 winners

    • BronzeESTAS 2020: Sales, South East (Kent)

Source: ESTAS winners lists, as published, linked by year.

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Questions about Alan de Maid

Which Alan de Maid office has the most reviews?

Bromley (The Old Municipal Buildings) has the most, with 348 reviews rated 4.6 out of 5, followed by Beckenham with 233.

Where are the Alan de Maid offices?

The six Alan de Maid offices, by town:

Has Alan de Maid won any awards?

Yes. In The Trusted Agent 2026 awards, Beckenham won Gold, Bromley won Gold and Chislehurst won Trusted Agent. At the ESTAS 2022 awards the group won Gold for Sales in South East (KENT) and Best in County (Kent). The group and its branches have also won 1 other industry award since 2020.

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