★★★★★ 5/5
GoogleWe recently sold our apartment via Alan De Maid in Chislehurst and have been extremely happy with the support and excellent service from Pete, Maria and the team there. Our sale took far longer that it should have due to several problems and delays caused by our buyers solicitor.
Pete and Maria went over and above at every possible opportunity to keep things moving and ensure that the sale concluded.
We would highly recommend themPositiveResponsiveness, Quality, Professionalism, Value
Louisa · 17 June 2022 · Alan de Maid Chislehurst
Agent replied · 16 June 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe had several estate agents value our property prior to sale. Maria Francis from Alan De Maid gave a very professional service and offered some very helpful observations and ideas. The company’s agency fees represented excellent value for money. The process of getting the flat on to the market was smooth. Good quality pictures were taken and the flat was marketed online as well as by the Chistlehurst team. The flat went under offer fairly quickly and, although this first sale fell through early on Alan De Maid were successful in swiftly securing a second buyer.. The team was proactive in getting the sale through. Would recommend.
Sarah · 17 June 2022 · Alan de Maid Chislehurst
Agent replied · 16 June 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleI cannot recommend Peter Batty and his team highly enough.Although most of my dealings were with Peter who showed excellent interpersonal skills the entire team were very efficient and approachable. Emails and telephone calls were answered promptly. I was kept well informed throughout the entire process and they ensured that the entire experience of purchasing a new home was as stress free for me as possible. Recommended without reservation.
Angela · 17 June 2022 · Alan de Maid Chislehurst
Agent replied · 16 June 2024
Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRating only, no written review.
Kyle · 16 June 2022 · Alan de Maid West Wickham
Agent replied · 15 June 2024
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleI have recently bought my first property through Alan de Maid with the help of Hannah. They were very helpful at various stages of the process and assisted with chasing and moving things along when needed. Very responsive and would recommend them
Hannah · 16 June 2022 · Alan de Maid West Wickham
Agent replied · 15 June 2024
Thank you for your lovely review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe bought a new house via Alan de Maid recently and they were fantastic. We dealt mostly with Andrea who was brilliant. They kept us up to date at every opportunity and did everything they could to get our sale through to meet our deadline. Would definitely consider using them to sell in the future.
Holly · 16 June 2022 · Alan de Maid West Wickham
Agent replied · 15 June 2024
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWhen we started house hunting, we signed up to several estate agents in the West Wickham area. James Kinsella was the only one who called us regularly with new houses coming up on the market. Indeed, he ended up finding our new house for us. He went above and beyond during the purchase, keeping us up to date and liaised between us and the other side’s solicitors to ensure the matter progressed in a timely manner. Absolutely first class, professional service. We wouldn’t hesitate to recommend Alan de Maid!
Albert · 16 June 2022 · Alan de Maid West Wickham
Agent replied · 15 June 2024
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe were first time buyers and Alan De Maid couldn’t have been more helpful. Hannah was fantastic and was constantly updating us on the progress of the property and she was always available for any queries we had. We will definitely be using them in the future.
Tom · 16 June 2022 · Alan de Maid West Wickham
Agent replied · 15 June 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleI bought a house recently through Alan de Maid, West Wickham. I was very impressed with Hannah’s professionalism and knowledge of the market (which at the time was moving fast and as a buyer was difficult to navigate). She was responsive, helpful, approachable and pro-active throughout the process. I have no hesitation in recommending her to anyone contemplating buying property in the West Wickham area.
Denise · 16 June 2022 · Alan de Maid West Wickham
Agent replied · 15 June 2024
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe had a long and bumpy house moving process, mainly because of Covid and the resulting solicitor delays. Lisa was with us the whole way, doing everything she could to help a difficult process along, and finding us a new and even better house when our chain broke down. We always felt that she was on our side and willing it to work, and she went over and above to communicate and provide support during a very stressful time. We dealt with many estate agents during our protracted house search, and definitely feel that Alan de Maid are the best estate agents in the local area. They are honest and hard working, and genuinely try to find the best fit for all buyers. I wouldn't hesitate to recommend them.PositiveResponsiveness, Professionalism
Sarah · 14 June 2022 · Alan de Maid Beckenham
Agent replied · 13 June 2024
Many thanks for the fantastic comments, recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRating only, no written review.
Jodie · 13 June 2022 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleThese useless agents at Alan De Maid in Bromley never bothers to call back. AVOID them!
Nathan · 13 June 2022 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Performance Director so this can be discussed directly with the branch. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent, professional service from Kerry. Clear communication, responsive and courteous.
Christopher · 13 June 2022 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Thanks for the glowing 5* review Christopher - much appreciated! Best wishes, Graham in Customer Relations
★★★★★ 5/5
GoogleVery helpful and quick to respond.
Franck was particularly accommodating, proactive, up to the task and his collaborative attitude was very assuring. It really helps when the person orchestrating the purchase shine with positivity. 😊 …
Leena · 13 June 2022 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleI agree with reviewer - A Frost. Not the experience I was expecting.
From me personally, I’d say they were argumentative, defensive, insulting and abusive.
They didn’t listen, lied (but as they didn’t listen, they’d probably put that down to “misunderstanding”)
Their Delboy give us all your money attitude rubbed me the wrong way.
I’ll never forget their comment “that’s how the market is. That was then, this is now, the market’s changed. I’ve seen 3 on that street go within days, we’ve already got 10 viewings booked, what even is your budget?”
They don’t need me, clearly, from their attitude, but they should remember that WE don’t need them.
Lettings: if you have a response, respond publicly. Tell everyone.
Don’t bother telling me to get in touch. My money is elsewhere (and believe me, it’s above the asking price)
Jax · 13 June 2022 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service provided by Oliver, Bee and Tanya throughout the tenancy process. Swift, polite, professional and knowledgeable. As a Landlord I highly recommend ADM.
T · 13 June 2022 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Thank you for your amazing 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFranck and the team at ADM Bromley were fantastic in helping us sell our flat. Very professional and helpful, and always quick to respond. Franck was always there to answer queries and chase when needed, and his friendly and cheerful demeanour helped make a stressful process much less so. Thanks team for all your help :)PositiveResponsiveness, Professionalism
Mark · 13 June 2022 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFranck was brilliant throughout the sale of my flat, after a slow start with another agent. He kept me updated regularly, as well as being friendly and helpful with advice and queries. Would definitely use again.PositiveResponsiveness, Quality, Professionalism
Laura · 13 June 2022 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKerry at ADM was amazing, professional and always at the other end of the phone, giving guidance and support throughout the entire process with the sale of Universal House. A process that was complex and stressful was made to be simple and enjoyable. THANK YOU to Kerry and the team, I would highly recommend using this estate agent.PositiveResponsiveness, Quality, Professionalism, Value
Marissa · 13 June 2022 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFranck at ADM has been exceptional at helping us in buying our first home. Very professional, responsible, helpful and always providing immediate responses to any question or concerns we had.
Despite these unprecedented and unexpected difficulties faced us with the seller as a result, Franck has kept us positive and welling to keep proceeding with the purchase. His is a dedicate estate agent.PositiveResponsiveness, Professionalism
Sameh · 13 June 2022 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA brilliant team and experience - we'd recommend to anyone. Petrena was responsive and helpful throughout, providing all the information we needed, helping us understand the process, and recommending properties that matched our search until we found our perfect home!
From our first viewing to when we came to pick up our keys, everyone we spoke to at Alan DeMaid was helpful and supportive and happy to help with whatever we needed to complete our purchase smoothly. Thank you all for your help and particularly Petrena, Teresa and Kerry :)
Lizzie · 13 June 2022 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleWe have dealt with a lot of real estates agents but none like Franck and his colleagues at Alan De Maid, Bromley. Franck went above and beyond and ensured that the property was closed on time. He was always in constant communication with us and very responsive. If not for Franck, we might not have had the property on time. Thanks for everything that you have done. Cheers!
Shilpa · 13 June 2022 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleHighly recommend Alan de Maid Bromley. Teresa and Kerry were brilliant throughout and pulled out all the stops when our sale fell through to get things back on track. They are professional, friendly and kept us well informed the whole way through.
Catherine · 13 June 2022 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Thanks for the lovely 5* review ! Teresa and Kerry really appreciate your kind words! Graham, Customer Relations
★★★★★ 5/5
GoogleWe have been searching for a 3 bedroom home for about
a year and a half. Kerry from Alan De Maid has been on this long journey with us. She has been polite, helpfull, professional and most importantly very patient with us. Kerry knows the type of property we were looking for, and never wasted our time sending us any old 3 bedroom poperty that did not fit our brief. I would recommend anyone searching for their special home to contact Kerry, you will not be dissapointed. So a big THANK YOU KERRY from us and our family . xxx
Stafford · 13 June 2022 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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