Trusted Agent profile

Alan de Maid estate agents in Bromley, Beckenham, Chislehurst and 2 more

4.8

★★★★★ Excellent

1,185 reviews across 6 offices and 3 platforms

Alan de Maid has six offices, in Bromley (two offices), Beckenham, Chislehurst, West Wickham and Orpington. Together they have 1,185 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,170

Reviews on Google

All 6 offices

Facebook logo

4.0 / 5

4

Reviews on Facebook

All 6 offices

Trustpilot logo

11

Reviews on Trustpilot

Business-wide

Our offices

Alan de Maid's six offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,167 reviews on Google only. Show every review

5/5

Google

Excellent service from a brilliant team. In particular Franck was exceptional- he was standby during the whole process, answering queries swiftly and doing everything possible to help me expedite the process in order to meet my deadlines and work around my busy job. Teresa was also excellent in responding when my agent was not around. Would recommend Alan de Maid Bromley to anyone.PositiveResponsiveness, Quality, Professionalism, Value

Amira · 28 August 2022 · Alan de Maid Bromley (The Old Municipal Buildings)

Agent replied · 12 June 2024

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Franck and Patricia helped us to complete the sale of our house. They managed to find as a good buyer and negotiated a fair price for our house. The process was a stressful experience due to the house we were trying to buy, the COVID stamp duty holiday, and my expiring mortgage offer, but in fairness, Franck always returned my calls and did as much as was humanly possible to get the sale and purchase over the line, working with the vendors agent and despite the vendors changing position, they stuck with it and got the sale complete.PositiveResponsiveness, Professionalism

Geoff · 28 August 2022 · Alan de Maid Bromley (The Old Municipal Buildings)

Agent replied · 12 June 2024

Thank you for your excellent 5* review and kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

From the start of our house buying journey to the end, the process with Alan De Maid was very smooth and professional. Franck was always very prompt with responses, would chase for any information requested and would call back straight away if he was already on a call or at another viewing for any questions that needed answering. He also knew a lot about every property he showed us and in a lot more detail than other estate agents. You could also tell that he was very passionate and hardworking about his work. Some of the other houses we've seen with other estate agents, in the same area, have been of a shocking quality. Not to mention always over priced. However with Alan de Maid we viewed many houses and all of them were of a high standard with very good prices. I couldn't recommend them enough!PositiveResponsiveness, Quality, Professionalism, Value

Mo · 28 August 2022 · Alan de Maid Bromley (The Old Municipal Buildings)

Agent replied · 12 June 2024

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Eva has been super helpful throughout the process. Many thanks for your hard work!PositiveResponsiveness, Professionalism

Deano · 26 August 2022 · Alan de Maid Chislehurst

Agent replied · 16 June 2024

Thank you for your wonderful 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Pleasure to work with throughout the whole process of buying, Eva and Peter were very helpful through an eventful chain.PositiveProfessionalism

Dan · 26 August 2022 · Alan de Maid Chislehurst

Agent replied · 16 June 2024

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Been working for a few months with Peter and Eva at the Chislehurst branch to buy a property and I have to say I’ve been really impressed. Nothing seems too much trouble for any of the staff and at times they have gone out of their way to help. Very professional and knowledgeable to the extent they can recommend other local businesses to help you on your way. Highly recommended, Steve In BromleyPositiveResponsiveness, Quality, Professionalism, Value

Steve · 26 August 2022 · Alan de Maid Chislehurst

Agent replied · 16 June 2024

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

We sold our property through Alan de Maid and were throughly impressed with Peter, Maria and Eva. We had a difficult experience with the house we were purchasing but Peter was an incredible support. He continually helped to push the process along by being in constant contact with us, our buyers and also the agent we were purchasing through. We can’t thank him enough for the work he did to make our sale and purchase happen and his reassurance and experience was most welcome during a very difficult process.PositiveResponsiveness, Professionalism

Becci · 26 August 2022 · Alan de Maid Chislehurst

Agent replied · 16 June 2024

Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.

1/5

Google

Rating only, no written review.

Callum · 17 June 2022 · Alan de Maid Chislehurst

Agent replied · 16 June 2024

We are aware that you are not, or never had been, a customer of our business and not that you are residing outside the UK. This review has been reported to Google

5/5

Google

Rating only, no written review.

Woodben1 · 17 June 2022 · Alan de Maid Chislehurst

Agent replied · 16 June 2024

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Absolutey fab team, made not only selling but assisited in our buying process , highly recommendPositiveResponsiveness, Quality, Professionalism, Value

Jules · 17 June 2022 · Alan de Maid Chislehurst

Agent replied · 16 June 2024

Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Terrific experience, very professional and helped guide us through every stage of our home purchase. Couldn't have done more and were always very diligent and responsive when replying to any queries we had.

Emmet · 17 June 2022 · Alan de Maid Chislehurst

Agent replied · 16 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Absolutely seamless process from start to finish. Maria, Peter and the team were outstanding. Thorough, professional and approachable. Thank you for your support and hard work.

Rebecca · 17 June 2022 · Alan de Maid Chislehurst

Agent replied · 16 June 2024

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

Maria at Alain du Maid was fantastic when we were recently looking on for our new home. With such a crazy market we found Maria to be a beacon of hope! Interested, calm, pro-active and professional. Without her help we would still be looking I’m sure.

Kathryn · 17 June 2022 · Alan de Maid Chislehurst

Agent replied · 16 June 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

Peter and Eva helped us with the sale of our property. They were both approachable and always happy to answer any questions that we had early on. They would make sure to find time to jump on a call to discuss any concerns that we might have. Additionally, they demonstrated good experience with the market and our area and that was one of the key reasons we decided to work with them. After an offer was accepted, Eva went above and beyond to help with any bumps on the road during the contract negotiations, taking the initiative to work with solicitors on both ends to mitigate any problems that might come up. We always felt she was on our side for anything we might need. Thanks for the help!PositiveResponsiveness, Professionalism

Lefteris · 17 June 2022 · Alan de Maid Chislehurst

Agent replied · 16 June 2024

Many thanks for the marvellous 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Great service from the Chislehurst team. Maria, Eva & Peter, thanks for helping us sell our property. You were professional, friendly and energetic in the sale of our property. I would recommend Alan De Maid.

Luke · 17 June 2022 · Alan de Maid Chislehurst

Agent replied · 16 June 2024

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Massive thank you to Peter and the team. If 6 star review was available they’d get it. Peter was outstanding from the first meeting. They’re could of been hiccups along the way, but Peter and the team kept the sale going. If/ when I move again I will certainly be selling through Alan de Maid, and hopefully buying from to. Many thanks George M

George · 17 June 2022 · Alan de Maid Chislehurst

Agent replied · 16 June 2024

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

Peter was fantastic throughout the process and was extremely proactive in helping us get the purchase over the line. It was a complex chain and Peter led various discussions with other estate agents and kept us up to date on the progress. He was a calming factor during the times of stress and was instrumental in completing our purchase. Highly recommended.PositiveResponsiveness, Professionalism

Kunal · 17 June 2022 · Alan de Maid Chislehurst

Agent replied · 16 June 2024

Thank you for your wonderful 5* review and recommendation. Best wishes, Scott @ Customer Relations

5/5

Google

I turned to Peter and team to help sell my house when I was having a poor experience elsewhere. The service received has been excellent. The team were professional, responsive and willing to go the extra mile to help get things over the finish line. They have that valuable local knowledge which I felt was key to marketing and selling our house. This was all during the COVID pandemic. Highly recommended.

Matthew · 17 June 2022 · Alan de Maid Chislehurst

Agent replied · 16 June 2024

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

We purchased our property with Alan de maid Chislehurst. The team is very responsive and work in the best interests of both seller and the buyer. The team is very efficient and know their clients and their needs very well - they were very good in showing us the houses that matched our needs exactly! Through the process from offer to close, they were always available for every small question we had! Pleasure to have engaged with them!PositiveResponsiveness, Professionalism

Kranti · 17 June 2022 · Alan de Maid Chislehurst

Agent replied · 16 June 2024

Thank you for your superb 5* review and kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

I have used Alan De Maid, Chislehurst to manage two sales and a purchase on my behalf. I have always found Peter Batty extremely approachable and calm with a willingness to provide market information and advice when required. I would highly recommend Peter, Eva and the entire team, they went above and beyond and always ensured that I was kept fully up-to-date throughout the process.

Tracey · 17 June 2022 · Alan de Maid Chislehurst

Agent replied · 16 June 2024

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

I would thoroughly recommend Alan De Maid Chislehurst estate agents. Peter, Eva and the team have at all times being professional, efficient and friendly with absolutely nothing being too much trouble. They sold our house almost immediately and kept the chain together while we looked for a new home. Although we initially had difficulty finding a property at no point were we made to feel pressurised for holding the chain up, somehow Peter managed to keep everyone happy . Execellent service!PositiveResponsiveness, Quality, Professionalism, Value

Annmarie · 17 June 2022 · Alan de Maid Chislehurst

Agent replied · 16 June 2024

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I have nothing but great things to report about Alan de Maid. They were completely professional and realistic. They were available. I can’t overstate how important it was to me to know that someone who knew my property was on the end of the phone. They were quick to answer, always called back, kept me up to date so I never felt I was chasing them. They dealt with problems and gave me really helpful advice. I felt very strongly that they were on my side and had my best interests in mind. In an industry that has had a terrible reputation they stood out as utterly trustworthy. I would not hesitate to recommend them. And I don’t do that lightly.

Trevor · 17 June 2022 · Alan de Maid Chislehurst

Agent replied · 16 June 2024

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

really couldn't recommend the team at Alan De Maid Chislehurst highly enough. Within a few days of my first three viewings I had 3 generous offers, one of which I accepted and was lucky enough to see through to the eventual sale. throughout the process Pete,Eva and Maria were extremely supportive and their confident, friendly and knowledgeable manner made what could have been quite a stressful few months for a first time seller quite relaxed.I myself used them through a recommendation, I have already happily recommended the team to my friends and when the time comes for my next move I'll definitely be back myself. thanks again AndyPositiveResponsiveness, Quality, Professionalism, Value

Andrew · 17 June 2022 · Alan de Maid Chislehurst

Agent replied · 16 June 2024

Thanks for the wonderful comments, 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

I would highly recommend Peter, Maria and the rest of the team at ADM in Chislehurst. Within the last 12 months they have helped us with the sale of two properties and the customer care we have received has been ABSOLUTELY FIRST CLASS. Peter Batty was our main contact throughout. He has such a lovely calm manner and really went above and beyond in helping us with our onward purchase too, giving us much needed advice and support when things didn’t go as we had originally planned… he kept our lovely young buyers regularly updated and I am pretty sure that our happy ending is with thanks to him! Should we decide to move again in the future, I would not hesitate to use ADM again :)PositiveResponsiveness, Quality, Professionalism, Value

Antoinette · 17 June 2022 · Alan de Maid Chislehurst

Agent replied · 16 June 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Alan de Maid, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Alan de Maid and its branches won ESTAS awards in two years, most recently 2022.

ESTAS winners in two years, the group and its branches: 2020, 2022.

ESTAS awards by year, 2020 to 2022
  • 2022 1 Gold and 1 Best in County ESTAS 2022 winners

    • GoldESTAS 2022: Sales, South East (KENT)
    • Best in County (1)ESTAS 2022
      • Kent: Sales
  • 2020 1 Bronze ESTAS 2020 winners

    • BronzeESTAS 2020: Sales, South East (Kent)

Source: ESTAS winners lists, as published, linked by year.

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Questions about Alan de Maid

Which Alan de Maid office has the most reviews?

Bromley (The Old Municipal Buildings) has the most, with 348 reviews rated 4.6 out of 5, followed by Beckenham with 233.

Where are the Alan de Maid offices?

The six Alan de Maid offices, by town:

Has Alan de Maid won any awards?

Yes. In The Trusted Agent 2026 awards, Beckenham won Gold, Bromley won Gold and Chislehurst won Trusted Agent. At the ESTAS 2022 awards the group won Gold for Sales in South East (KENT) and Best in County (Kent). The group and its branches have also won 1 other industry award since 2020.

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