Trusted Agent profile

Alan de Maid estate agents in Bromley, Beckenham, Chislehurst and 2 more

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

1,185 reviews across 6 offices and 3 platforms

Alan de Maid has six offices, in Bromley (two offices), Beckenham, Chislehurst, West Wickham and Orpington. Together they have 1,185 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,170

Reviews on Google

All 6 offices

Facebook logo

4.0 / 5

4

Reviews on Facebook

All 6 offices

Trustpilot logo

11

Reviews on Trustpilot

Business-wide

Our offices

Alan de Maid's six offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,167 reviews on Google only. Show every review

5/5

Google

Alan De Maid in Beckenham were great throughout the whole process. Lisa Knight dealt with our sale and was extremely helpful from start to finish. Our purchase turned out to be more complex than expected but Lisa helped push things along with our sellers solicitors, going above and beyond to get things over the line. Whilst the purchase was a stressful experience, Lisa helped out hugely and managed ours and our buyers expectations very well. I would definitely recommend Alan De Maid.

George Β· 11 June 2023 Β· Alan de Maid Beckenham

Agent replied Β· 10 June 2024

Thank you for your excellent recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

A truly fantastic team to work with! Very professional and we felt safe knowing we could achieve our goal of selling our flat within a reasonable time frame. Lisa and her team dealt with all our queries and reassured us when a buyer pulled out which was a very stressful time. A new buyer was found quickly. We are now settling into our new house knowing we made the right decision to go with Alan De Maid. Definitely recommend them. Thank you soo much!. 😊

Isha Β· 10 June 2023 Β· Alan de Maid Beckenham

Agent replied Β· 10 June 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

1/5

Google

Rating only, no written review.

Tony Β· 16 April 2023 Β· Alan de Maid Orpington

5/5

Google

Good pro active service. Quick with feedback from prospective buyers, chased solicitors as required, always professional.

Frances Β· 16 April 2023 Β· Alan de Maid Orpington

Agent replied Β· 12 June 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Having used Alan De Maid a few times, they are the best in the area for a reason. They have a wealth of knowledge and experience in the local property market and will guarantee you a successful sale.

Gemma Β· 16 April 2023 Β· Alan de Maid Orpington

Agent replied Β· 12 June 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

A big thank you to the team at ADM Locksbottom for all your assistance in selling my property in a challenging market. The service provided was fantastic from finding a purchaser to getting the sale completed. There were regular updates throughout and in particular following up solicitors and providing feedback. I would definitely recommend ADM and will be in touch should I buy/sell a property in the future

Steven Β· 16 April 2023 Β· Alan de Maid Orpington

Agent replied Β· 12 June 2024

Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Google

I had a fantastic experience selling my property with Alan de Maid - Beckenham. It was my first time selling a property but their confidence in their ability to sell gave me the confidence I needed to put it on the market. They were available throughout the whole process and persevered to get the job done.They're a very experienced team of property in the surrounding area and really know their stuff! An all round respectful, pleasant and knowledgable team and I wouldn't hesitate to use them again.

Jessica Β· 11 November 2022 Β· Alan de Maid Beckenham

Agent replied Β· 10 November 2024

Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.

5/5

Google

Brought my house through ADM. James steared us through the process as first-time buyers, and was able to get a complex chain to complete.

Alan Β· 26 October 2022 Β· Alan de Maid West Wickham

Agent replied Β· 25 October 2024

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Filipciuc Β· 25 October 2022 Β· Alan De Maid Orpington

Agent replied Β· 24 October 2024

Thank you for taking the time to leave us this 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent service throughout the entire process of selling. Would definitely use again.

Phil Β· 25 October 2022 Β· Alan De Maid Orpington

Agent replied Β· 24 October 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

The team at Alan de Maid have processed the sale of my house with total efficiency and unfailing courtesy. Thank you.

Josephine Β· 25 October 2022 Β· Alan De Maid Orpington

Agent replied Β· 24 October 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Excellent service throughout- we couldn't have asked for more. This was a tricky sale with the complication of a lease extension, but support was always available and so professional and pleasant to deal with. Thank you!

Jan Β· 25 October 2022 Β· Alan De Maid Orpington

Agent replied Β· 24 October 2024

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

What a pleasure to deal with. Absolute fantastic team. Have dealt wity many estate agents of many years. I can honestly quote, this team are the best I have ever worked with. There professionalism was immense.

Stephen Β· 25 October 2022 Β· Alan De Maid Orpington

Agent replied Β· 24 October 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent service, as always from Diane and her team, Rebecca and Diane were extremely helpful, knowledgeable and understanding when delays occurred with the completion. Highly recommend the team they couldn’t do enough to ensure that everything went smoothly.

Suzanne Β· 25 October 2022 Β· Alan De Maid Orpington

Agent replied Β· 24 October 2024

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Amazing service by Alan de Maid team, Orpington. They are very professional and helpful throughout the process. They explained every step and kept us always updated. They made us the purchase of our first home very pleasant experience

Rinku Β· 25 October 2022 Β· Alan De Maid Orpington

Agent replied Β· 24 October 2024

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

We bought our house through Alan De Maid and would thoroughly recommend working with. Rebecca and Diane were incredibly helpful, from beginning to end, and always willing to help out and answer any questions we had. 10/10

Chris Β· 25 October 2022 Β· Alan De Maid Orpington

Agent replied Β· 24 October 2024

Thank you for your wonderful 5* review of our local team and glowing recommendation. I shall made sure the local team are made aware of your kind words along with their Regional Director. Kind Regards, Scott @ Customer Care

5/5

Google

I have recently sold my property through Alan De Maid. The whole team were fantastic. A particular thank you to Rebecca who kept me regularly updated throughout! Plus Dario and Diane who helped me earlier in the process. I will definitely be recommending you to my friends and family.

Sharon Β· 25 October 2022 Β· Alan De Maid Orpington

Agent replied Β· 24 October 2024

Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

From the very first contact, Alan de Maid in Orpington have been absolutely wonderful. Dario visited quickly, offered really helpful advice in how to present the property and quickly responded with a clear and accurate brochure. Responses from the open day were received quickly and an offer soon followed. During the conveyancing process, the Diane and James and Rebecca have kept us posted with progress, and have liaised efficiently with all solicitors in the chain. I really can’t praise them highly enough, good, old fashioned, honest and professional customer service. I wouldn’t hesitate to recommend Alan de Maid in Orpington to anyone, and will use them again in the future

Jennie Β· 25 October 2022 Β· Alan De Maid Orpington

Agent replied Β· 24 October 2024

Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.

5/5

Google

I have recently used Alan De Maid Orpington for the sale of my property. The whole team have been brilliant throughout. James managed the process of my sale and I cannot thank him enough for his persistence and hard work to keep the process moving and for keeping me in the loop. I would gladly recommend Alan De Maid to my family and friends if they were looking to sell.

Sam Β· 25 October 2022 Β· Alan De Maid Orpington

Agent replied Β· 24 October 2024

Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Would highly recommend Alan De Maid. Eva & Peter were very helpful & professional throughout!

Liam Β· 11 October 2022 Β· Alan de Maid Chislehurst

Agent replied Β· 16 June 2024

Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Big thank you to Franck and the team at Chislehurst branch for helping me through with the sale of my flat. Franck is always very helpful, friendly and professional in what he does. Thank you again.

Gal Β· 11 October 2022 Β· Alan de Maid Chislehurst

Agent replied Β· 16 June 2024

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

A huge thank you to Franck and his team who have been very professional, responsive and efficient throughout our sale + onward purchase process. I strongly recommend Alan de Maid.

Ran Β· 11 October 2022 Β· Alan de Maid Chislehurst

Agent replied Β· 16 June 2024

It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.

2/5

Google

Seriously debating cancelling ADM, contrary to other reviews, the sale of our house has been consistently frustrating due to the lack of feedback, constantly chasing them for updates and lack of professionalism regarding even the basic levels of courtesy.

Kenneth Β· 11 October 2022 Β· Alan de Maid Chislehurst

Agent replied Β· 16 June 2024

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

We have had the best service and help from Alan De Maid Bromley. The patience and support from start to finish has been overwhelming. We couldn’t thank enough the whole team for helping us finding our first dream home. In particular, we would like to thank Kerry Dexter, who really helped us in every step of the way, always kind and a pleasure to talk to. We will definitely go back with ADM Bromley in the future should we need to, and would advise anyone looking to go here - you will not regret it!! Thank youPositiveProfessionalism

Alberto Β· 28 August 2022 Β· Alan de Maid Bromley (The Old Municipal Buildings)

Agent replied Β· 12 June 2024

Thank you for your glowing 5* review and your kind words. Kind regards, Lucy, Customer Relations.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Alan de Maid, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Alan de Maid and its branches won ESTAS awards in two years, most recently 2022.

ESTAS winners in two years, the group and its branches: 2020, 2022.

ESTAS awards by year, 2020 to 2022
  • 2022 1 Gold and 1 Best in County ESTAS 2022 winners

    • GoldESTAS 2022: Sales, South East (KENT)
    • Best in County (1)ESTAS 2022
      • Kent: Sales
  • 2020 1 Bronze ESTAS 2020 winners

    • BronzeESTAS 2020: Sales, South East (Kent)

Source: ESTAS winners lists, as published, linked by year.

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Questions about Alan de Maid

Which Alan de Maid office has the most reviews?

Bromley (The Old Municipal Buildings) has the most, with 348 reviews rated 4.6 out of 5, followed by Beckenham with 233.

Where are the Alan de Maid offices?

The six Alan de Maid offices, by town:

Has Alan de Maid won any awards?

Yes. In The Trusted Agent 2026 awards, Beckenham won Gold, Bromley won Gold and Chislehurst won Trusted Agent. At the ESTAS 2022 awards the group won Gold for Sales in South East (KENT) and Best in County (Kent). The group and its branches have also won 1 other industry award since 2020.

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