★★★★★ 5/5
GoogleI would highly recommended Ravina, Munsoor, and the Alan De Maid team. After my sale fell through at short notice, Ravina did an amazing job at finding another buyer and seeing the sale through to exchange in a short space of time. Well done Ravina!
Kyle · 15 November 2023 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRavina was amazing, she was our designated agent and was very supportive throughout the process of selling our property. She was constantly on the ball to ensure all parties were moving and always looking after my best interest. Ravina was very attentive and helpful. Many thanks Ravina you are amazing and wishing you all the best as you have a superb career ahead.
Katia · 15 November 2023 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFrom the very beginning, Alan de Maid in Bromley have been amazing on our journey to find a flat to rent.
Ndidi was in contact promptly to arrange a viewing for a flat we liked the look of. Within 8 hours of submitting a form to view, I was on an online viewing with Ndidi talking me through the flat. We were then booked in for the same week to view in person.
The estate agent - Bee - who showed us around was very professional, answered our questions and was open and honest about how the process would work. We submitted the application and we’re thankfully successful. Since then, Alan de Maid have kept us informed with any updates and have been incredibly prompt in responding to messages. They’re a brilliant team and we feel lucky to rent through them.
Eilish · 15 November 2023 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
It is wonderful to read your kind words and comments! Thank you for the 5* review! - Best Wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleI recently had the pleasure of working with Alan De Maids in my search for a studio apartment, and I cannot express enough how impressed I am with the level of service they provided. From the beginning of my apartment hunt to the final paperwork, the team at Alan De Maids, particularly Abbey, Bee, and Ndidi, demonstrated professionalism, efficiency, and genuine commitment to ensuring my housing needs were met.
Abbey, my primary point of contact, was incredibly knowledgeable about the local rental market and took the time to understand my preferences and requirements. Her proactive approach and attention to detail played a crucial role in streamlining the search process, ultimately leading to the discovery of the perfect studio apartment for me.
Bee, another invaluable member of the team, exhibited exceptional organizational skills. From scheduling property viewings to coordinating with landlords, Bee's efficiency ensured that my time was utilized effectively throughout the apartment search. Her friendly demeanor and willingness to go the extra mile made the entire experience enjoyable and stress-free.
Ndidi, who assisted with the paperwork and finalization of the rental agreement, was instrumental in making the transition into my new studio seamless. Her prompt responses to my queries and thorough explanations of the leasing process demonstrated a commitment to customer satisfaction that is truly commendable.
Overall, my experience with Alan De Maids was nothing short of excellent. I wholeheartedly recommend Alan De Maids to anyone in search of a reliable letting agency. Their professionalism, expertise, and commitment to customer satisfaction set them apart in the competitive real estate market. Thank you, Abbey, Bee, and Ndidi, for your outstanding support, you've made finding and securing my studio apartment a truly memorable experience!
Binil · 15 November 2023 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 12 June 2024
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleBunch of liars extremely poor management all they care is getting numbers , politics . Discrimination ,stay away from them.
Aamiryou786 · 25 October 2023 · Alan De Maid Orpington
Agent replied · 24 October 2024
Hello Aamiryou, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFound Alan De Maid to be very professional and on the ball in relation to our property sale.
Neil · 25 October 2023 · Alan De Maid Orpington
Agent replied · 24 October 2024
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
Googlevery experienced and professional estate agent, definitely recommended!
Jianxun · 25 October 2023 · Alan De Maid Orpington
Agent replied · 24 October 2024
Thanks for the excellent recommendation and 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have been dealing with James at alan de maid for purchasing a family home. Very pleased with the service, very efficient and on the ball. I would highly recommend.
Patrick · 25 October 2023 · Alan De Maid Orpington
Agent replied · 24 October 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe moved house in August and we came back with Alan de maid where we originally bought our first home back in 2008, lovely to see Dario again and the team, transaction very smooth from the start.
Thanks again for your service and I'll see you soon around Orpington
Giuseppe · 25 October 2023 · Alan De Maid Orpington
Agent replied · 24 October 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent experience working with Alan De Maid! James has been very professional, responsive to messages and always helpful. I would highly recommend their services!
Sabina · 25 October 2023 · Alan De Maid Orpington
Agent replied · 24 October 2024
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently bought a property through ADM Orpington. I have always hated estate agents, but James at ADM was really fantastic throughout the process and has changed my mind. He was always on top of all the comms when everyone else wasn't, and really held the chain together in the face of many issues. I'm very grateful to him for his help in getting us over the line and into our new family home. I certainly recommend ADM.
Abby · 25 October 2023 · Alan De Maid Orpington
Agent replied · 24 October 2024
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 4/5
GoogleWe have been happy with the service received from ADM and have been in contact with Rebecca who has been very helpful in keeping us updated. Other than the initial hiccup where we were not aware of the service charge that was attached to the freehold before we put in our offer and mortgage application, the rest of the process was very well handled by ADM. Our purchase was not an easy one, and took 7 months with lots of legal issues associated with the service charge and nature of the sale. However ADM and Rebecca have kept us informed throughout the process and chased both the seller and our solicitors to push through the sale. There were multiple times where we thought the sell would fall through. We received more update and advice from ADM than from our solicitors!! Would recommend Rebecca and ADM to other potential buyers. 4.5/5.
Unterkunft · 25 October 2023 · Alan De Maid Orpington
Agent replied · 24 October 2024
Thank you for your lovely review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe instructed Alan de Maid to sell our dear dads home shortly after he passed away. It was an emotional time but with the help from the efficient and professional team in Orpington, we felt they did everything possible to complete the sale on our behalf.
Due to probate the sale took longer than normal. We were kept informed throughout the process. Diane and Rebecca were a pleasure to deal with and we would highly recommend Alan de Maid to both purchasers and sellers.
Sally · 25 October 2023 · Alan De Maid Orpington
Agent replied · 24 October 2024
Thanks for the excellent recommendation and 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe used Alan de Maid for the sale of our parents house, and their service was excellent. The sale was rather more complex than we had imagined, but the continued communication and support from Rebecca, in particular, was excellent, and much appreciated.
Liz · 25 October 2023 · Alan De Maid Orpington
Agent replied · 24 October 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat from start to finish, in what was at times a challenging process. The sale of our house was smooth with great communication and whilst our original purchase didn’t work out, Diane really pushed the chain to make sure it all still happened.
James is a total credit to the business and I really appreciated the candid updates.
S · 25 October 2023 · Alan De Maid Orpington
Agent replied · 24 October 2024
Thank you for your wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have nothing but praise for the Orpington team. The whole sales process was handled with a level of professionalism rarely seen in this fast paced life we all lead.
The service from day one with the initial paperwork, follwed by the excellent photography, the EPC, the viewings and then the sale progression was faultless. At all times we were kept fully informed.
We would recommend Alan De Maid to anyone looking for an estate agent.
LOLIAN · 25 October 2023 · Alan De Maid Orpington
Agent replied · 24 October 2024
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery impressed by James and all the team at Alan de Maid! They handled the sale of our property brilliantly. Communication was excellent throughout, and the whole process was very organised and well-managed. Would highly recommended their services!
Daniela · 25 October 2023 · Alan De Maid Orpington
Agent replied · 24 October 2024
Thank you for your excellent recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDiane And James helped us a lot in the process of buying our first home in Orpington. They both are great sales team, listened to our needs and giving us realistic timelines. They got us the best possible deal. We will definately use their service in the future.
Thank you Diane And Thank you James
For Your fantastic work, I am recommending you to friends who will also search for their next home.
Anna · 25 October 2023 · Alan De Maid Orpington
Agent replied · 24 October 2024
Thanks for the excellent recommendation and 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently used Alan De Maid in Orpington to sell my house and although we had some delays, that weren’t their fault, they dealt with the whole thing in an efficient and friendly manner. I would particularly like to thank Dario who took some amazing air shots of the house, and James who mainly dealt with the sale and complications we encountered , he went out of his way to make sure things ran as smoothly as possible. I would highly recommend them.
Nicola · 25 October 2023 · Alan De Maid Orpington
Agent replied · 24 October 2024
Thanks for the excellent recommendation and 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe switched to Alan De Maid from Cockburns as we had not been happy with their service last year selling my late mother's property. James was very professional and helpful. He kept us informed throughout the process & the team at the office dealt with any queries that came up straight away. I would definitely recommend them & would use them again in the future.
T · 25 October 2023 · Alan De Maid Orpington
Agent replied · 24 October 2024
Thanks for your great 5* review! - Best wishes, Scott @ Customer Care
★★★★★ 5/5
GoogleI highly recommend Alan De Maid from Orpington.
We bought our first house through them and the whole process was smooth and stress free.
Big shout out for Dario who went above and beyond for us.
Definitely will contact him again in the future.
Maria · 25 October 2023 · Alan De Maid Orpington
Agent replied · 24 October 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleI recently helped a friend who was 79 to buy and sell through Alan de Maid. They were extremely patient and conducted all viewings on his property with professionalism and empathy for my friend's feelings who found the experience quite distressing. He was reassured and helped along the way as the sale and purchase were not at all straight forward. James, Rebecca and the team were great. I f there was a problem they did their level best to sort it rather than just wait to see if it sorted itself.
Andrew · 25 October 2023 · Alan De Maid Orpington
Agent replied · 24 October 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWhat a fabulous service we received when selling my elderly parents bungalow in Orpington. They were very mindful that relocating my elderly parents to Suffolk was stressful for them. They were incredibly kind, caring and never pushy. Their communication was excellent and their photos of the property were very professional. They found the perfect elderly gentleman for their bungalow and this really helped my parents, meeting him several times and knowing someone lovely was moving in. They dealt with me mainly so not to overload my parents. The sale went through very smoothly and Alan De Maid made that happen with a very professional service from start to finish. Thank you very much.
Christine · 25 October 2023 · Alan De Maid Orpington
Agent replied · 24 October 2024
Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleADM were helpful from start to finish , although that was not long at all……
great Communication & very professional.
I would definitely recommend & use again.
Deborah
Deborah · 24 October 2023 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 23 October 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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