★★★★★ 5/5
GoogleSpeedy service, really responsive. Robin K. in particular was really supportive very helpful throughout our buying process.
He was easy to communicate with and was always prompt with replies and updates. Robin was also soo helpful with measuring things around the house for us. Very kind and friendly person. Met the team and they were all so warm and bubbly, was treated with a smile. A very welcoming atmosphere at the office.
A · 23 September 2024 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 23 October 2024
Hello A J, we're thrilled to hear that Robin and the team provided you with such a positive experience. Your feedback is greatly appreciated, and we're delighted that you felt welcomed and supported throughout your buying process. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJames was very friendly and professional throughout our buying experience. We had a difficult solicitor acting for our own buyers which understandably concerned our sellers and threatened our own purchase but James managed to keep them updated and on side with the situation so that the whole chain eventually managed to complete all transactions successfully and on schedule.
Chris · 25 August 2024 · Alan De Maid Orpington
Agent replied · 24 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review Chris! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMaria & all the team have been a pleasure to work with!!!
Not only did Maria help me in finding my dream apartment but she helped in finding a buyer for my existing place also. She has also kept us informed at every step, absolute gem!
Makeda · 20 August 2024 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 27 August 2024
Thank you for your glowing 5* review Makeda. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have to say that everyone at Alan de Maid has been a pleasure to deal with from the very beginning and all the way through - Ralph, Mak, Robin and Maria, especially Maria who became my main point of contact. She has been so helpful, full of advice and always friendly, professional and ‘on it’ all the time, just fantastic. I am so grateful to her and the whole team who have made selling my home so much more bearable.
Jackie · 20 August 2024 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 27 August 2024
Thank you for taking the time to leave us your 5* review Jackie! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRena Heron, is an absolute pleasure to work with. I would highly recomend her to sell your property. She is efficient and such a pleasure to work with!
Anita · 19 August 2024 · Alan de Maid Beckenham
Agent replied · 26 August 2024
Many thanks Anita for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe had an excellent experience selling our house with Alain de Maid. The team, Amir, Rena, Ross, and Richard, were outstanding throughout the entire process. Their communication was always prompt and clear, and we truly felt that they had our best interests at heart.
During the more stressful points, they were incredibly supportive, putting our minds at ease and helping us make pragmatic decisions to keep things moving forward. Their professionalism and dedication were always there at every step.
Do not assume their low fees means cheap; Alain de Maid offers fantastic value for the high-quality service they provide. We highly recommend them to anyone looking to sell their property.
Ben · 12 August 2024 · Alan de Maid Beckenham
Agent replied · 26 August 2024
Thank you so much for your kind words and for highlighting the efforts of Amir, Rena, Ross, and Richard. We're thrilled to hear that you had an excellent experience with us and appreciate your recommendation Ben! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRoss and the excellent team in Beckenham handled our sale. Multiple viewings, and then a closely monitored offer were very professionally handled.we were distant so Ross had to do everything. I recommend them very strongly on the basis of this experience. Communications were prompt
And helpful and they had helpful advice at every turn.
Michael · 12 August 2024 · Alan de Maid Beckenham
Agent replied · 26 August 2024
Thank you so much for your terrific 5* review and strong recommendation Michael. We're thrilled to hear that Ross and the team provided prompt and helpful communication throughout your sale. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMaria from the Bromley branch was an absolute legend throughout my sale process. There were some challenges as the sale progressed but she was always there facilitating communication and trying to find ways to keep us moving forward. She really went above and beyond, and I'm not sure that the sale would have gone through without her constant support. I really can't recommend her and the sale team at the Bromley branch highly enough.
Annie · 6 August 2024 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 27 August 2024
Thank you for taking the time to leave us your 5* review and recommendation Annie! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have been dealing with Annabelle Bennett and she has been amazing from the start. Always helpful and keeps me up to date with what’s going on. She has a calming attitude and is lovely to deal with and has made a stressful time an absolute joy!! A total superstar.
Matthew · 6 August 2024 · Alan de Maid Bromley (The Old Municipal Buildings)
★★★★★ 5/5
GoogleCarina and the team are great. Very professional and speedy with communication at all times.
Robbany · 31 July 2024 · Alan de Maid Chislehurst
Agent replied · 25 August 2024
Thank you for taking the time to share your experience and for your wonderful 5* review Robbany! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThey helped us out to sell our flat. The whole process went smoothly
Sandro · 31 July 2024 · Alan de Maid Chislehurst
Agent replied · 25 August 2024
Thank you for your fantastic 5* review Sandro. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery good experience with them. Carina and Sam are very helpful. Always contactable for update and will be able to liaise with all the parties to find a sensible solution to ensure a smooth completion.
Lok · 31 July 2024 · Alan de Maid Chislehurst
Agent replied · 25 August 2024
Thank you for taking the time to leave us this great 5* review Lok Wong. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleNdidi and bee have been very helpful helping me find my new house to rent in short time they gave me a lot of options and very friendly and easy to talk to it was very smooth experience thank you for best service ever
Rasheeda · 28 July 2024 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 27 August 2024
Many thanks Rasheeda for your excellent 5* review ! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThey are just nice people and are serious with their work they helped us got a place which we love . Throughout the process it was fast will recommend to everyone who need services with renting or buying a house
Hetty · 28 July 2024 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 27 August 2024
Hi Hetty, thank you for your kind words! We're delighted to hear that you had a positive experience with us and that we could help you find a place you love. We appreciate your recommendation and look forward to assisting anyone in need of our services. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleOld man became very passive aggressive and rude over a parking space which has no signs outside building.
Partner parked there as we was going to the Chinese next door with 7 month old & a 2 year old, as we left and entered the car, he got out of his car and became passive aggressive about us parking 1 space over where we were allowed to, despite there being no signage at all. We said okay no worries and he continues to be rude and become threatening.
Absolutely disgusting.
Celine · 28 July 2024 · Alan de Maid Bromley (The Old Municipal Buildings)
★★★★★ 5/5
GoogleThe service was 10/10 for me. Ndidi made everything easy for me, by getting us the perfect home we needed. The support from Bee was exceptional and guided us through everything made sure she left us with her our home. Great service. I highly recommend
Nyasha · 28 July 2024 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 27 August 2024
Many thanks for your marvellous 5* review and recommendation Nyasha. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe re running through the process of purchasing our first home with Alan de Maid after spending more than a year searching for homes in the neighbourhood! ( we are new to the UK so extended learning process :) )
Unlike all other RE agencies of the area (I ve checked them all and spoke to agents and visited more than 40 properties ), we had an amazing experience with Maria! Super clear, professional, straight to the point, gave us space, clear guidance, and was extremely on point !
She is very consultative in her selling and made our experience amazing until we posted an offer.
Our offer got accepted and the service we are currently receiving is exceptional by all measures, she picks up her phone systematically, answers all our questions and is efficient in everything she takes care of, she is our fixer and this agency is such a gem!
I truly can’t recommend enough Alain de maid, the service is very boutique like and top notch (Dubai and New York standards ) ! And especially ask to deal with Maria if you want to have a seamless process and accurate advice !
Meriyem · 28 July 2024 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 27 August 2024
Hi meriyem dahmi,
Thank you for sharing your wonderful experience with Maria at Alan De Maid. We are delighted to hear that she provided you with top-notch service. If you need any further assistance, feel free to reach out to us.
Best regards, Alan De Maid Sales and Letting Agents Bromley
★★★★★ 5/5
GoogleWe’re currently going through a purchase of a flat through the Bromley branch. We have found everyone we spoke to really helpful especially Maria Ticehurst who has assisted with our property search from the start. She managed to find us our dream flat and has been really quick at responding to queries we’ve had. As first time buyers we was going into the process not knowing too much so having Maria to hand when we have needed has been a great help.
Josie · 28 July 2024 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 27 August 2024
Thank you for your 5* review Josie. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBoth Maria and Robin have been amazing during the purchase of my new home. They've both gone over and above in answering any questions, and helping me with planning the renovation ideas for when I finally get the keys. My constant ask of 'can you please help me measure this please' has always been met with warmth and enthusiasm and it's just making the whole experience more exciting, rather than daunting. Thanks guys!
Monique · 28 July 2024 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 27 August 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAlan de Maid have sold two properties for me. They are the best estate agents I have used: both sales had some challenges which they managed superbly. More importantly, they have integrity - they emphasise honesty and transparency in all their dealings, whether you are a buyer or a seller. Their staff are always friendly and available; presumably this is why, when I last visited, their shelves were lined with thank you cards. Thank you for all of your hard work, Robin!
Richard · 28 July 2024 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 27 August 2024
Many thanks for the fantastic 5* review and your kind words which I will of course pass onto our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLeasing my house through Alan De Maid was a great experience. The Staff (Ndidi and Bee) were extremely helpful in finding me a suitable house and were professional in the discussion between myself and the Landlord. Once the property was secured, they were very enthusiastic in helping out with ongoing support. I highly recommend this team.
Will · 28 July 2024 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 27 August 2024
Thanks for the wonderful 5* review and recommendation Will! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSmooth process in Orpington. Thanks.
Andy · 26 July 2024 · Alan De Maid Orpington
★★★★★ 5/5
GoogleThe staff were all very helpful and efficient in selling our property. It can be a very difficult experience selling your home but with the quality advice and guidance we received from first class agents our sale was successfully achieved.
Colin · 26 July 2024 · Alan De Maid Orpington
Agent replied · 24 October 2024
Hi Colin, thank you for sharing your positive experience with us. We are delighted to hear that our team provided you with quality advice and guidance throughout the sale of your property. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
Google⭐⭐⭐⭐⭐
I am delighted to share my heartfelt gratitude for James Foyle, the Branch Manager at Alan de Maid in Orpington. James has been exceptional in his service, always available on WhatsApp, which is uncommon as most agents do not share their personal numbers. His dedication to saving my time by advising whether a house would suit our needs was immensely helpful.
Although I ultimately purchased a house through another means, James was the first agent to show us various bungalows and houses in Orpington since last December. His guidance and support were invaluable throughout the process.
It’s worth noting that James is not just an estate agent but also a neighbor and a trusted family man. Having bought his first home in Orpington in 2017 and choosing to remain in the area when he moved in 2023 speaks volumes about his commitment and connection to the community.
I also want to extend my best wishes to his team, including Mr. Matthew, Mr. Dario, and Caleb Charles, for their excellent support. I wholeheartedly recommend James and his team to anyone looking for a reliable and dedicated estate agent in Orpington.
Best regards
Ramjith & Family
RAGHAVAN · 26 July 2024 · Alan De Maid Orpington
Agent replied · 24 October 2024
Hi Raghavan,
Thank you for sharing your wonderful experience with James and the team at Alan De Maid in Orpington. We are thrilled to hear about the exceptional service you received. If you ever need assistance in the future, feel free to reach out to us.
Best regards, Alan De Maid Estate Agent Orpington
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