★★★★★ 5/5
GoogleAlain De Maid was great; they provided me with the most competitive fee. During my valuation, Richard, the brand manager, explained the process to me in detail, as it was the first time I had ever sold a property.
His team, including Ross, Amir, and especially Rena, were all fantastic throughout the process, and I couldn’t recommend them enough to anyone looking to sell their property in the area.
Sagar · 26 February 2025 · Alan de Maid Beckenham
Agent replied · 15 April 2025
Thank you Sagar for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you Robin from Alan de Maid Beckenham for all your hard work and helping us purchase our dream home.
Sayuri · 19 February 2025 · Alan de Maid Beckenham
Agent replied · 28 May 2025
Thank you for your brilliant 5* review and thank you for your kind words Sayuri. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleWe both sold our house and purchased our new home in the local area with the help of David and his team at Locksbottom. We discreetly marketed our property in the first instance but this was not effective so after a few months had it advertised through Rightmove and after a few weeks a buyer was found and a price agreed .
Initially communication with Alan de Maid was not as we would have expected on the sale but this did significantly improve as the sale progressed . The process became complicated because the buyer had problems with the service provided by their solicitor and they had to change solicitors . At this point David really came into his own with daily liaison with the buyer and their representatives and keeping us informed of progress .
As we were downsizing and wanting to stay in our area the number of properties available that met our needs was quite limited but David and his team were able to help us find the perfect property which we were able to move into on the same day we completed our sale.
Overall we have been very pleased with the support we received from David and his team and would use them again if we were moving but have no plans to do so in the near future !
Rod · 18 February 2025 · Alan de Maid Orpington
Agent replied · 27 May 2025
Hi Rod,
Thank you for sharing your experience with us. We're delighted to hear that David and his team were able to assist you in both selling your house and finding your new home, despite the initial challenges. Your feedback is invaluable, and we're pleased that the communication improved and that you were ultimately satisfied with the support provided.
Best wishes in your new home! Lucy, Customer Relations Team
★★★★★ 5/5
GoogleAlan De Maid was fantastic in helping me with my first home purchase. I initially reached out in August to view a flat, and Amir was especially helpful from the very beginning. Thanks to his guidance, I ended up purchasing a different flat in the Beckenham area in early February.
Throughout the process, I was kept well-informed and received quick responses to any questions I had. I highly recommend this branch to any first-time buyers!
Joe · 14 February 2025 · Alan de Maid Beckenham
Agent replied · 20 May 2025
Thank you Joseph for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA top agent with care and expertise in the Bromley and Chisleurst area. I/We Currently have an ongoing sale and cannot fault the sales progression and attention to detail.
Many thanks to Carina, Sam and the rest of the ADM team.
Richard · 28 January 2025 · Alan de Maid Chislehurst
Agent replied · 27 May 2025
Thank you for taking the time to leave us your 5* review Richard! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
Google⭐⭐⭐⭐⭐️
Incredible service! As a first-time buyer, I couldn’t have asked for better estate agents. They made the entire process so much easier by being highly proactive and always available to answer any questions I had, in particular Rena who I have had on speed dial! Their communication was fantastic, and they kept me updated every step of the way. I genuinely felt like they cared about making the experience as smooth as possible. I highly recommend them to anyone looking to buy a property!
Charlotte · 28 January 2025 · Alan de Maid Beckenham
★★★★★ 5/5
GoogleFrom start to finish the team were excellent. The sales progressor was outstanding. I needed an early completion date and she worked hard for me to achieve this. I fully recommend this company.
Rosie · 27 January 2025 · Alan de Maid Orpington
Agent replied · 16 April 2026
Thank you for the fantastic 5* review and I would like to wish you the very best for the future Rosie. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThis is the second time using ADM and continue to receive great service from them as an estate agent. Maria was our main POC and she delivered exceptional service with timely updates, a balanced view on both sides of the buyer/seller relationship and in general kept us up in the loop with everything going on.
Another positive call out is to Annie who showed a number of viewers round our property and was very personable when talking with her about any updates. She turned up early to our property to make sure she had a look round and understand the house before the potential buyers turned up which came across as very professional.
Ben · 16 January 2025 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 22 January 2025
Thank you for your wonderful 5* review Ben ! We're thrilled to hear that Maria and Annie provided you with exceptional service and professionalism during your experience with us. We truly appreciate your continued trust in Alan De Maid. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleTOP ESTATE AGENTS!!! We literally couldn't have asked for anything more from this AMAZING TEAM!! On the initial meeting with James we were confident that he would be friendly, professional, and Alan De Maid would sell our property for a good price, and quickly. He said he would be able to help us with things that we needed, and he certainly did deliver, and went over and above stating that he is happy to help anyone who struggles, it is "what they do". (husband and I aren't good with technology and were nervous of the amount of papers we had to read and fill in), but nothing was ever too much trouble, they helped us so much EVERY STEP OF THE WAY....even after there was an offer on our house they kept in contact, chased up the rest of the chain, solicitors, and I can honestly say that I'm sure the whole chain would have fallen apart if it wasn't for their hard work, professionalism and care about us as their clients. Everything was dealt with, with confidence and such a warm reassuring mannerism. James was very quick and efficient with any questions, even if he wasn't in the office, the rest of the team were straight onto anything I needed to ask or do, James or Matt always called me back quickly. Matt I knew was the perfect person to sell the house...he has such a lovely way about him that I felt whoever put an offer in would be genuinely interested, I could tell he got buyers that would be interested in our property/area, and he was always friendly, polite, not pushy so I never worried that the sale may fall through at all. Caleb, Dario and the rest of the team always had big smile and friendly greeting. Thanks to these amazing Estate Agents (especially James's obvious wealth of knowledge and experience , and as husband said "cool, calm, collected" approach to every situation, we were in our Dream Home for Christmas....we even got a call afterwards from James to ask if we had settled in ok and to wish us well in our New Home, which we thought was lovely. THANK YOU SO MUCH!!! WE 100% RECOMMEND ALAN DE MAID ORPINGTON!! ....if you are ever up here you best pop in for a "Teesside Parmo" and a beer!! Your wit and SOH will always be welcome in Yorkshire/Cleveland/Teesside...wherever we are, still not worked it out! Vic, Andy and Family xx
Vicky · 15 January 2025 · Alan De Maid Orpington
★★★★★ 1/5
GoogleThese agents are pathetic, referencing doesn't prove affordability, please get proper jobs that actually require a suit.
Tish · 15 January 2025 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 22 January 2025
Hello Tish,
Thank you for sharing your feedback with us. I'm sorry to hear about your experience and would like to understand more about your concerns. Please feel free to reach out to us at review@countrywide.co.uk so we can address this matter further.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleMaria (Bromley Sales) was great in my recent house purchase. Efficient and supportive throughout the whole process. Always willing to help in whatever way she could. Since the purchase, she's also given me some post-sales help. Would highly recommend!
Angela · 15 January 2025 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 22 January 2025
Thank you Angela for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA pleasure to deal with and very professional yet friendly throughout the transaction. Thank you!
Samantha · 8 January 2025 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 22 January 2025
Thank you for taking the time to share your experience and for your wonderful 5* review Samantha! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRobin Khajedehi has been an exceptional agent from start to finish. From showing us the property to handling negotiations, liaising with solicitors, and managing the entire chain, he has gone above and beyond. He was always just a phone call away, consistently following up on the process and keeping us well-informed at every stage. His dedication and communication greatly alleviated much of the stress that typically comes with moving.
Rishikesh · 23 December 2024 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 30 December 2024
Many thanks Rishikesh for the fantastic recommendation and 5* review. I have passed your flattering comments onto Robin and the Bromley branch. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMatt provided me with amazing service, very professional and helpful all round, would 100% recommend to others.
Bradley · 22 December 2024 · Alan De Maid Orpington
Agent replied · 29 December 2024
Many thanks for your marvellous 5* review and recommendation Bradley. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
Googleabsolutely shocking company, A Woman showed up, half dressed in a short tight dress, to give the keys for a flat back in 2022 summer time, extremely unprofessional. Oliver is extremely rude on phone calls brushing off client and does not have a care in the world to follow up after promising to do so. They will do whatever it takes for the business of their Landlords that are with them, rather than helping the tenants. Disgraceful company and shocking service.
Kiara · 16 December 2024 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 30 December 2024
Hi Kiara,
Thank you for sharing your feedback. I'm sorry to hear about your experience and would like to address your concerns. Please contact us at review@countrywide.co.uk so we can discuss this further.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleGreat customer service and very helpful people.Very good guidance and whenever we call them they give us good responses.Thats why I give them 5 stars
Raji · 9 December 2024 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 30 December 2024
It’s really lovely to read another 5* review Raji. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would thoroughly recommend Alan de Maid if you are looking to sell your house. We engaged James and his team to sell our house in Chelsfield earlier this year, unfortunately the first sale via them fell through on the day of exchange, so we had to get back out quickly to source new buyers. The team sourced a new buyer within two weeks, which avoided a lot of additional heartache.
James, Matt and Dario were always available to talk through the process, and managed to balance their role acting for both the buyer and seller. They were friendly and professional throughout the process, and helped drive it to a successful conclusion.
Many thanks to James and the team.
Geoff · 8 December 2024 · Alan De Maid Orpington
Agent replied · 29 December 2024
It’s really lovely to read another 5* review and recommendation Geoff. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GooglePositive experience with Alan De Maid Beckenham. The team were very friendly, responsive and helpful. Ensured the smooth sale of my property in a swift manner. Would recommend and wouldn't hesitate to use again.
Tierney · 4 December 2024 · Alan de Maid Beckenham
Agent replied · 8 December 2024
Many thanks for the great recommendation, 5* review and your kind words Tierney. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe would highly recommend Alan de Maid estate agents in Beckenham. The entire team were fantastic throughout and were always approachable and professional. I would like to especially mention Ross who was great at every step and worked very hard on making sure our sale went through smoothly. Thank you.
Amy · 24 November 2024 · Alan de Maid Beckenham
Agent replied · 8 December 2024
Many thanks for your fantastic 5* review and recommendation Amy. I will of course pass on your kind hearted words to our Beckenham branch. Best wishes, Lucy, Customer Relations.
★★★★★ 2/5
GoogleWhere do I begin with experience myself and my husband had with Alan De Maid? Firstly they were not open with the fact the property we we about to purchase had subsidence problems, we found this out through our solicitors. When I enquired about this with our estate agent, Robin he told us that he had not known about this issue but Munsoor, the Senior Branch Manager did know. I find this hard to believe that Robin didn't know.
Secondly they took advantage of the fact that we were first time buyers and used threatening tactics, such as saying we were going to lose the sale and that the buyers are going to pull out, when we were negotiating the exchange of contracts and a move in date. Something that is completely ridiculous to say. Overall they were unnecessarily pushy.
I know that estate agents are always going to be on the side of the vendor however the complete disregard for us made the experience even more stressful then it needed to be.
When Robin was on annual leave and Maria was dealing with our enquiries it was smoother as her advice came from experience and was understanding of our position- but alas it was only working with us for a week.
I would recommend not using Alan De Maid.
Muirin · 13 November 2024 · Alan de Maid Bromley (The Old Municipal Buildings)
Agent replied · 11 December 2024
Hello Muirin,
Thank you for sharing your feedback. I'm sorry to hear about your experience and the issues you encountered. Please contact us at review@countrywide.co.uk so we can address your concerns directly.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleWe went with Alan De Maid to sell our house, and they were amazing from start to finish! Dario came over for the market appraisal, and he was professional, knowledgeable, and clearly knew his stuff about the market. Caleb handled all the viewings, and he was fantastic and gave us great feedback, also dealt with James who always checked in and kept us in the loop with anything we needed to know, They made the whole process smooth and stress-free. Couldn’t recommend them enough!
Dan · 10 November 2024 · Alan De Maid Orpington
Agent replied · 8 December 2024
Thank you for leaving us your superb 5* review and recommendation. Thank you for your delightful comments Dan. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSpecial mention to Dario, James & Caleb who all played a part in selling our house. Dario done our market appraisal, Caleb showed our potential buyers around our house & James kept us in the loop for the whole 12 weeks. Grateful to all 3 for an easy transaction in selling our house within JUST ONE WEEK! Very professional throughout and communication was 5 star. Thank you Alan De Maid Orpington
Stacey · 9 November 2024 · Alan De Maid Orpington
Agent replied · 8 December 2024
Thank you for leaving us your superb 5* review Stacey. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCarina and the team handled every aspect of the sale superbly. Would highly recommend.
Tony · 29 October 2024 · Alan de Maid Chislehurst
Agent replied · 23 October 2024
Many thanks Tony for your amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI sold my property through ADM this year. Many thanks to Samanta and Carina. The service was great and I recieved an offer within a week of it going online.
Harry · 29 October 2024 · Alan de Maid Chislehurst
Agent replied · 10 November 2024
Thank you for your 5* review Harry. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
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