Trusted Agent profile
★★★★★
1,185 reviews across 6 offices and 3 platforms
Alan de Maid has six offices, in Bromley (two offices), Beckenham, Chislehurst, West Wickham and Orpington. Together they have 1,185 reviews on three platforms, rated 4.8 out of 5 overall.
1,170
Reviews on Google
All 6 offices
4
Reviews on Facebook
All 6 offices
11
Reviews on Trustpilot
Business-wide
Alan de Maid's six offices, most reviewed first. Each has its own page.
Showing 1,167 reviews on Google only. Show every review
5/5
GoogleExcellent, professional service from James Driscoll - thank you!
Thank you for taking the time to leave us your 5* review Julie! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleWhilst David acted for the seller we would use David as our agent if we ever decided to sell the dream home we now live in. He might have to wait a few years.....
4/5
GoogleAll staff involved in the sale of our property were professional, polite and helped with all aspects of the sale process. Good all round company.
5/5
GoogleAlan De Maid handled the sale of our property with knowledge of the area, kept in touch and we achieved a quick easy sale, Mia and James were very helpful and they was a pleasure to deal with. Thank you .
Thank you for your thoughtful 5* review Vanessa! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe recently brought a new property and sold our existing property with David Hughes at Alan de Maid in Locksbottom. Exemplary service throughout. David’s knowledge of the area and putting the right people in front of the right properties paid a large part in making our sale and purchase process both swift and seamless. We managed to conclude matters with David on both properties in little over one month. I would highly recommend David and his team in Locksbottom.
Hi Anthony, thank you for sharing your positive experience with David Hughes at Alan de Maid in Locksbottom. We are delighted to hear that David's expertise and service made your sale and purchase process smooth and efficient. We appreciate your recommendation and look forward to assisting you in the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleA big well done and thank you to you David and the Alan de Maid team at Locksbottom for making a difficult sale happen. You managed to achieve a good offer and were there throughout the sale process, being there for us at the end of a phone whenever we needed you was invaluable. I wouldn't hesitate to recommend you to anyone, first class job from start to finish and I would certainly use you again.
5/5
GoogleWe are very pleased with the service we have received from Alan de Maid and would certainly recommend the agency without hesitation. Special thanks go to James and to Mia and recently Philippa. They have done everything possible to help us secure a sale and purchase - and at last we shall be moving in a few days!
5/5
GoogleDavid and the rest of the Locksbottom team provided an excellent service from start to finish. Starting with a realistic appraisal and valuation they managed the sale process professionally throughout, delivering a sale in line with the original valuation despite the challenging market. Highly recommend.
Thank you for your kind words, Rob! We're thrilled to hear that David and the team at Locksbottom provided you with excellent service and managed the sale process professionally. We appreciate your recommendation and are delighted that we could deliver a sale in line with the original valuation. Thank you for choosing Alan De Maid Estate Agent Locksbottom!
5/5
GoogleI cannot fault Alan de Maid on the sale of our house. From excellent photos, getting the best sale and then helping through to exchange. I would 100% recommend.
Thank you Jodie for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleA top agent with care and expertise in the Bromley and Chisleurst area. I/We Currently have an ongoing sale and cannot fault the sales progression and attention to detail. …
Thank you for taking the time to leave us your 5* review Richard! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleAn excellent service. I sold my house through Alan de Maid Locksbottom and bought my bungalow through the Orpington branch. Both branches worked together to secure a very fast progression to completion with a tight time schedule, despite more than one hurdle with the chain to overcome. The whole process was expertly managed through to completion. Particular mention to Caleb at the Orpington branch...a very pleasant, helpful young man. And Philippa, the chain negotiatior, whose help was invaluable.
Hello Joanna, Thank you so much for your wonderful 5* review! We're thrilled to hear that both our Locksbottom and Orpington branches provided you with excellent service and managed the process expertly. Caleb and Philippa will be delighted to hear your kind words. Best regards, Lucy, Customer Relations Team
1/5
GoogleRating only, no written review.
Hello and thank you for taking the time to leave a rating. I’m sorry to see that your experience was less than satisfactory. Please be assured that all feedback is taken extremely seriously, and as a company, we are continuously looking at how we can improve our journey with you. In order to further look into this, we invite you to get in contact with our team at review@countrywide.co.uk. Kind regards, Lucy, Customer Relations.
5/5
GoogleCould not of had better estates agents to work with especially Hanna i would highly recommend them.
Thank you so much for the kind words! We're thrilled to hear that Hanna and our team exceeded your expectations. We strive to provide top-notch service to all of our clients. Thank you for recommending us! #HappyCustomers #ExcellentService #RealEstateExperts Kind regards, Lucy, Customer Relations.
5/5
GoogleExcellent service during the sale of my dear late mother's house. Regular updates from Annabelle right up to the last wire of the exchange and completion at 5:30 on a Friday. Thank you, highly recommended for their great customer service.
Thank you Carole for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleI found alan de maid Orpington to be helpful, professional and friendly when dealing with my house purchase
Thank you for leaving us your superb 5* review Luke. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
5/5
GoogleApologies this has been a long time coming! Thank you Hannah & James for your help in getting my sale over the line. You were both always professional & would definitely use & refer your services again!
Many thanks Fiona for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleJust sold our 2 bedroom flat in West Wickham through them, awaiting exchange in the next few days. I found Alan De Maid to very competent and communication very smooth throughout. Our representative Hannah was extremely helpful throughout our journey! Would highly recommend their services! Thank you!
Thank you Noreen for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe had an excellent experience selling with Alan De Maid Bromley. Sadly the sale itself became complex when our original buyers dropped out at the very last minute, which was incredibly stressful, but Annie was really supportive and helped us to re-list and find new buyers within a week whilst keeping our onward purchase moving. Everyone in the office was excellent at communicating with us and were always at the end of the phone when we had a query. Ryan took over our case once we moved on to our second set of sellers and was equally brilliant and committed to getting our sale through quickly after the drama we'd had. Second time round we managed to wrap everything up in 6 weeks and move on to the house we'd been hoping to buy. I can't recommend their services highly enough.
Thank you Emma for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery friendly, professional and quick to answer questions. Would recommend.
Thank you Matthew for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
4/5
GoogleHannah was kind, responsive and highly professional. The only thing that could have been better was that we were given no time between exchange of contracts and completion which put a stress on us. But I guess this was also to do with the Solicitors.
Hello Srikanth, thank you for your feedback and for highlighting Hannah's kindness, responsiveness, and professionalism. We apologise for the stress caused by the timing between the exchange of contracts and completion. Please feel free to reach out to us at review@countrywide.co.uk if you would like to discuss this further. Best regards, Lucy, Customer Relations Team
5/5
GoogleThank you to David and the Team for their tremendous help. I have not moved in 22 years, and they made it stress free. From the initial set-up, to the viewings, to the care taken to ensure that exchange happens smoothly, the team have been on the ball. I know Phillipa has gone beyond the call of duty to ensure things have happened timely. If you want a great team to handle your affairs, I recommend ADM at Locksbottom.
Thank you Richard for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleI sold my flat recently with Alan de Maid. It ended up being a protracted sale, but they never wavered with their work ethic, professionalism and friendliness. Highly recommended.
Many thanks Mark for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
5/5
GoogleDavid and his team were excellent. David went above and beyond to expedite the purchase. He and Philippa assisted their client, the vendor, liased with solicitors of both parties and helped enormously to move the conveyancing process through to completion. Patience, knowledge, good humour, a can do attitude and exemplary professionalism demonstrated at all times. Thank you. I highly recommend this Estate Agent.
5/5
GoogleWe had a fantastic experience with Alan de maid Bromley. Finding a suitable home was challenging since we have a dog, but their team was incredibly supportive and understanding throughout the entire process. Special thanks to Ndidi and Bee, whose dedication, patience, and professionalism made the search so much easier. Even after we moved in, the agency’s exceptional management and prompt responses to any inquiries or issues have truly impressed us. We highly recommend them to anyone looking for a reliable and compassionate agency!
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The Trusted Agent 2026 results for Alan de Maid, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Bromley (The Old Municipal Buildings) has the most, with 348 reviews rated 4.6 out of 5, followed by Beckenham with 233.
The six Alan de Maid offices, by town:
Yes. In The Trusted Agent 2026 awards, Beckenham won Gold, Bromley won Gold and Chislehurst won Trusted Agent.
