5/5
GoogleRating only, no written review.
Trusted Agent profile
Ad Hoc Property Management Ltd letting agents in Angel and Birmingham
★★★★★
869 reviews across 2 offices and 3 platforms
Ad Hoc Property Management Ltd has two offices, in Angel and Birmingham. Together they have 869 reviews on three platforms, rated 4.4 out of 5 overall.
222
Reviews on Google
All 2 offices
81
Reviews on Facebook
Business-wide
566
Reviews on Trustpilot
Business-wide
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Our offices
Ad Hoc Property Management Ltd's two offices, most reviewed first. Each has its own page.
Latest reviews from every Ad Hoc Property Management Ltd office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleStacey Clarke she helped me and my partner find our first home she was so perlite and caring also very professional and helpful. Highly recommend using ad hoc property management Ltd as they are a professional and careing company. Thank you so much Stacey clark😊 …
5/5
TrustpilotIt was a very easy process,Frederica…
It was a very easy process,Frederica made everything move smoothly.great price and location.
5/5
TrustpilotMy best representative of a company so far.
The representative (Fed) that handle the process from start to onboarding was perfect. The process was a little bit complicated but at the long run it worth it.For now I hope and pray this standard set and portrait by your company through your homely,friendly and encouraging representative (Fed),stays through out this my licensee period.
5/5
TrustpilotBeyond expectation: A tenant's Delight with Ad Hoc Property.
I wanted to take a moment to express my sincere gratitude to Federica for the seamless move-in experience. The entire process, from viewing the property to signing the lease, was efficient and professional.I'm particularly impressed with Ad Hoc property's commitment to tenant satisfaction. The prompt responses to my inquiries and the helpful attitude of your team members have made a significant difference.Thank you for everything.
5/5
TrustpilotA big thank you to Daryl and Lauren for…
A big thank you to Daryl and Lauren for helping me through my journey of moving into my new location. Daryl, thank you so much for your support in sorting out issues.
1/5
TrustpilotAvoid at all costs
Was given noticed after I put a complaint in that I was assaulted and the state of the place from other guardians. Turned into a civil court case, they then held court summons for 8 days and they have left me with £10k debt and very homeless.
5/5
TrustpilotPleasant experience/Beginning of a New Adventure
We initially made a casual enquiry about an absolutely stunning property we saw on Right Move and we were promptly contacted back by Lauren and arranged a viewing. All communication was efficient and professional, but very friendly and with a personal touch too. We had a really enjoyable and happy viewing where we were given all the time we wanted by Lauren to look around the property and ask lots of questions. Lauren made us feel we were welcome, could be ourselves and like we would be fully supported at all times if we were to take up the venture of applying to be property guardians.We decided we wished to take the opportunity of living in an Ad-Hoc property and ever since have been assisted by Lauren with all the administrative side and any questions we had. Lauren has been wonderful, kind, efficient and attentive at all times and never leaves us to wait for a reply to a question. Martin checked us in and now both Martin and Lauren keep contact with us when we have any questions or small teething issues with the property. Both Lauren and Martin give almost immediate responses to any messages or phone calls and answer all questions thoroughly, respectfully and professionally. They also have a little bit of a good sense of humour :-) We have had a really nice introduction to the company and like a previous reviewer mentioned, we feel welcomed and respected, so thank you to Lauren, Martin and everybody at Ad-Hoc.
5/5
TrustpilotAh Hoc provides great services in a…
Ah Hoc provides great services in a very professional manner. They provide amazing places to live for a very affordable price. I highly recommend being a guardian for Ad Hoc.
5/5
GoogleRating only, no written review.
5/5
GoogleStacey was amazing throughout the whole process...answered any questions I had and kept on touch which made it a swift moving in experience...really friendly and approachable...so happy to become a guardian 😁 …
5/5
TrustpilotGreat, Highly Recommended
I recently moved into a new flat with Ad Hoc Property, and I couldn’t be happier with the experience. Their service has been outstanding, and the support I’ve received has been exceptional. I want to give special thanks to Julius Attere and Dean Tidy, who have been incredibly professional and friendly throughout the process. They made the transition smooth and stress-free. Highly recommended!
5/5
TrustpilotInduction was easy
Julius made my induction very easy, The whole process was over and done within a half an hour.
5/5
TrustpilotGreat PR
I have dealt with Rebecca from the start and she has been an immense help to myself especially and within the house; she is also thought highly of by others within these premises.Being that constantly cheerful hasn’t hurt either.
5/5
TrustpilotRent
Everything was solved quickly and perfectly, the agency is very kind
5/5
TrustpilotLauren Smith-Jones - incredibly helpful!
From my initial contact with Lauren right through to arranging the date for my checking in at the property, Lauren has been superb. It started well with a clear and concise explanation of what being a property guardian entails. She met myself and my daughter at the house and showed us around answering all questions we posed to her. We managed to sort everything on the spot as the house was perfect for me. Subsequently Lauren helped throughout the referencing process, keeping me up to date on what was happening and time frames. Thank you Lauren for providing such an excellent service throughout; I am most grateful.Mark
5/5
TrustpilotFirst Time Guardians
From our 1st contact with Lauren in early September, we have been impressed by the time and care that the team, particularly Lauren and Martin, have demonstrated throughout the application process, which in our case was not completely straightforward. They were generous with their time and support. We are moving into our 1st Ad-Hoc property shortly and are looking forward to taking up our new roles as guardians.
2/5
TrustpilotShort staffed and going downhill fast!!!
I first rented with Adhoc late 2021 and found it to be good, but after that property closed, they went downhill in my personal experience. I had to leave in the end and find something private last month. The last property I was in was a complete joke from start to finish and even the manager admitted to me on the phone it wasn't good, still had to pay full rent though, that's something they don't scrimp on! We had no bin collections for approx 4 months. A hanging wire in the stairwell was found to be live nearly a year into the tenancy. Fire alarm and legionnaire's disease water system maintenance wasn't carried out for long periods of time, but signed off on the paperwork. There were plenty of false promises made by staff (mainly Trina), some just blatant lies. The maintenance side of things was probably the worst, with minor and major issues taking such a long time to be fixed/resolved. There were so many tenants moving in and out it was so hard to keep track of who was supposed to be there, which is a big part of property guardianship. We were never informed of who the current tenants actually were. Private information about fellow guardians was divulged and I even learnt the code to all of the keys in the building due to incompetence. It's sad because it has all the potential of being a great way to live, but in the southwest it's run very poorly, leaving people vulnerable.
5/5
TrustpilotThe manager Trina was very helpful and…
The manager Trina was very helpful and gave a kind guidance. By the way the cost is very helpful for me to manage my life. Thank you.
5/5
TrustpilotRelocating with Adhoc
I relocated from one Adhoc property to another. The process was straightforward and Rebecca at the Cambridge branch was very helpful.
5/5
TrustpilotYou do a great job and you are on the…
You do a great job and you are on the side of the customer in problems, I am very happy to have your company on my side.
5/5
TrustpilotOne of the best and fastest service
One of the best and fastest service. Lauren helped to do my process for application within an hour , great support and service. Martin was also so supportive and helpful.
5/5
TrustpilotWhat an amazing service!
What an amazing service!Our small social enterprise became Property Guardians of a premises and it has been absolutely brilliant for us. The scheme is ideal and offers flexibility and low-risk as well as excellent value. It allowed us to test out our services for our local community.Nikki, Daryl, and Dave, are all superbly responsive, kind and helpful. They work quickly and professionally to solve any queries or problems and are supportive. Communication was excellent throughout and we look forward to working with them again. I thoroughly recommend Ad Hoc and the exemplary service they provide
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Ad Hoc Property Management Ltd
Which Ad Hoc Property Management Ltd office has the most reviews?
Angel has the most, with 777 reviews rated 4.4 out of 5, followed by Birmingham with 663.
Where are the Ad Hoc Property Management Ltd offices?
The two Ad Hoc Property Management Ltd offices, by town:
- Angel: Unit 20 & 21, Gate, City Road, Angel, EC1V 2PT
- Birmingham: Unit 6, Avenue Terrace, 30 Avenue Road, Birmingham, B6 4DY
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