Every review we hold for the Angel office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotCharlie is a lifesaver
Great company been with them over a year now, was initially very skeptical but been very impressed with their level of service and responsiveness. Special mention to Charlie who has moved me twice seamlessly, managed expectations honestly and has been helpful whenever I’ve contacted him. He’s been my main contact point with Ad-hoc and he gets a 10/10 from me.
Aaron · 25 August 2026
Agent replied · 24 September 2026
Thank you for sharing your experience with us. It is lovely to hear that your first year with Ad Hoc has been such a positive one and that Charlie has made both of your moves smooth and straightforward. We appreciate your trust in us and the 10 out of 10 for Charlie!
Kind regards,
The Ad Hoc Team
★★★★★ 5/5
TrustpilotGreat property in a great area and a great Agent!
Julius went out of his way to help us to secure a place we've really liked. The whole process was explained thoroughly, Julius was very helpful, patient and made the move-in easy. I've received every important information about how the property guardianship works and also who to contact in case the flat needs some repair works.
Patrycja · 21 August 2026
Agent replied · 24 September 2026
Thank you for sharing your lovely experience. We are delighted to hear that Julius went above and beyond to help you find a place you are happy with and made the move easy and well explained. It is wonderful to know you are enjoying your new flat and that the location works well for you both. We hope you have a fantastic time in your new home.
Kind regards,
The Ad Hoc Team
★★★★★ 5/5
TrustpilotThe workers especially Charlie since he…
The workers especially Charlie since he was the one who handled my application was exceptional. His detailed explanations as to how being a guardian works and what is expected of me really helped and he is always on time with appointments . I am very satisfied with everything
Doku · 8 May 2026
Agent replied · 8 June 2026
Thank you for your kind feedback. We are pleased to hear that Charlie’s guidance and clear explanations helped you feel confident throughout the process. It is great to know everything has gone smoothly and that you are happy with the experience.
Kind regards,
The Ad Hoc Team
★★★★★ 5/5
TrustpilotWords cannot express how much I love Ad…
Words cannot express how much I love Ad Hoc's new apartment! A huge thank you to everyone, especially Charlie, my guide and manager, who was courteous, kind, and welcoming. Thank you for everything Ad hoc property management Ltd London
Kone · 1 July 2026
Agent replied · 24 September 2026
Thank you for your lovely message. We are delighted to hear you are enjoying your new apartment and felt welcomed throughout the process. It is great to know Charlie helped make the experience such a positive one.
Kind regards,
The Ad Hoc Team
★★★★★ 5/5
TrustpilotEverything was smooth and exceptional
Everything was smooth and exceptional. The agent I worked with, Julius, is brilliant and thorough. Thank you for everything, and I am looking forward to living in the new flat.
SM · 29 August 2026
Agent replied · 24 September 2026
Thank you for your lovely feedback. It is great to hear everything went smoothly and that Julius was thorough and helpful throughout the process. We hope you enjoy settling into your new flat.
Kind regards,
The Ad Hoc Team
★★★★★ 5/5
TrustpilotFirst time guardian in a wonderful home🤞🥰
Firstly,I will give a big thank you to Lauren and Martin at Leeds Ad hoc,for given me such a beautiful neighborhood with good renting and license terms.at least I could save couple of quids for my studies and their response to maintenance and complain is top notch 10/10.still enjoying my stay peaceful ✌️
Evans · 13 March 2026
Agent replied · 8 June 2026
Thank you for your kind message. We are glad to hear that you are enjoying your stay and that the neighbourhood and arrangements are working well for you. It is great to know Lauren and Martin have been helpful and that any maintenance matters have been handled promptly.
Kind regards,
The Ad Hoc Team
★★★★★ 5/5
TrustpilotI’ve had a great experience with Ad hoc…
I’ve had a great experience with Ad hoc property management. The company is reliable and easy to work with. A special thanks to Julius Attere, the property manager who handled everything for me. He was professional, efficient, and made the whole process straightforward.
Ahmad · 28 May 2026
Agent replied · 8 June 2026
Thank you for your feedback. We are pleased to hear you have had a positive experience and found the process straightforward. It is great to know Julius provided professional and efficient support throughout.
Kind regards,
The Ad Hoc Team
★★★★★ 4/5
TrustpilotWell the property manager by name Salim…
Well the property manager by name Salim was really helpful. He explain things well to you and has patience to listen to you and give you an answer. He should keep it up. And will do well to recommend you guys to anyone in future.
Kaamil · 25 April 2026
Agent replied · 8 June 2026
Thank you for your feedback. We are pleased to hear that Saleem was helpful, patient, and took the time to explain everything clearly. We appreciate your recommendation and are glad you had a positive experience.
Kind regards,
The Ad Hoc Team
★★★★★ 5/5
Google"As someone new to London, I really wanted to try becoming a property guardian.
It was a bit of a challenge to find the right fit at first, but I finally found an affordable home through Adhoc.
The entire process was incredibly straightforward. A huge thank you to Charlie M, who was brilliant, he clearly explained every step of the process, from the initial viewing all the way to move-in day. The whole experience felt very professional yet friendly.
The maintenance service has also been outstanding. I recently had an issue with my bathroom; almost immediately after reporting it, someone was sent to handle it. Steve handled the repairs quickly and showed great professionalism and friendliness throughout the visit.
I’ve only just started my journey as a guardian with Adhoc, but based on this experience, I’m very happy and would definitely recommend them to others!"
Santhosh · 14 March 2026
★★★★★ 1/5
GooglePretty awful experience on the whole. Viewings went well, but after that point communication became a nightmare. Over the course of the application I must have called the London office over 25 times with no answer, and emails went unanswered too. On one occasion I called every regional office until I could speak to someone, and didn't get through til the 6th try. Eventually managed to complete the entire application process, to then be told the property has been sold, leaving me in the lurch. I can't understand why I would've been lead through the entire process when surely they knew the property would sell soon? Some of the employees I spoke to were lovely, but the experience in general has been terrible. Housing is not a simple commodity you can offer or take away with a moments notice, it is a human right to be taken seriously.
Jacob · 14 February 2026
★★★★★ 5/5
TrustpilotWonderful experience
The knowledge, advice, and assistance from Charlie Mcmonagle were not only excellent during my entire renting process but they were key to my success in making the perfect decision on my property choices. The entire renting process was smooth and easy. Thank you Charlie!
Angie · 17 March 2026
Agent replied · 8 June 2026
Thank you for your kind feedback. We are glad to hear the process was smooth and that Charlie’s knowledge and guidance helped you make the right choice for your property.
Kind regards,
The Ad Hoc Team
★★★★★ 5/5
TrustpilotSo happy
Daryl was absolutely amazing in the process of moving me into my new home. He was so fast with his replies to any queries I had and made sure I was comfortable with everything in the flat during the move in. Great communication and great care. Thank you
Lauryn · 3 February 2026
Agent replied · 8 June 2026
Thank you for your kind feedback. We are glad to hear that Daryl supported you throughout the move and that communication was clear and helpful during the process. It is great to know you felt comfortable settling into your new home.
Kind regards,
The Ad Hoc Team
★★★★★ 5/5
TrustpilotSeamless experience
Julius is a great guy who made the process of joining Ad Hoc as a guardian seamless for me. I really like the property I’m a guardian for because Ad Hoc have done a great job making it nice inside. I would recommend Ad Hoc as a company to anyone looking to become a guardian.
George · 28 November 2025
Agent replied · 25 December 2025
Thank you for your feedback. We are glad to hear the process went smoothly and that you're happy with the property. It's great to know the space is working well for you and that your experience as a Guardian has been a positive one.
Kind regards,
The Ad Hoc Team
★★★★★ 4/5
TrustpilotThere where is cobwebs in the hallway and corridors, We have no dryer for our clothes, and the showers could be more bigger,otherwise it's all good, am giving thanks.
Parking is too expensive, There is cobwebs in the hallway and corridors, We have no dryer for our clothes, and the showers could be more bigger, otherwise it's all good, am giving thanks.
Paul · 20 May 2026
Agent replied · 8 June 2026
Thank you for your feedback.
Kind regards,
The Ad Hoc Team
★★★★★ 5/5
TrustpilotJulius was very helpful in helping me…
Julius was very helpful in helping me find my suitable accommodation he made everything possible and I am very happy with the outcome. He is the best
Rachel · 2 July 2026
Agent replied · 24 September 2026
Thank you for your kind feedback. We are glad to hear Julius helped you find accommodation that suited your needs and made the process straightforward. It is great to know you are happy with the outcome.
Kind regards,
The Ad Hoc Team
★★★★★ 5/5
TrustpilotThe whole process was made easy and…
The whole process was made easy and with any questions raised was answered straight away. Charlie was friendly and helped with everything.
Chris · 14 July 2026
Agent replied · 24 September 2026
Thank you for your kind feedback. We are glad to hear the process was straightforward and that your questions were answered quickly. It is great to know Charlie was friendly and supportive throughout.
Kind regards,
The Ad Hoc Team
★★★★★ 5/5
TrustpilotI have not regret knowing the company
I had a positive experience renting through Ad Hoc. The application process was straightforward, and the staff were professional, approachable, and responsive . During my tenancy, I will maintained the property well, paid my rent on time, and communicated promptly if any issues arose. Overall, my experience was smooth, and I appreciated the support and professionalism of the agency throughout my time with them.
Veronica · 1 August 2026
Agent replied · 24 September 2026
Thank you for sharing your experience. We are pleased to hear the application process was straightforward and that you found the team approachable, responsive, and professional throughout your time with us. We appreciate your kind words and are glad your experience has been a positive one.
Kind regards,
The Ad Hoc Team
★★★★★ 5/5
GoogleWe had a brilliant and seamless experience with Ad Hoc. Charlie went above and beyond: showed us a range of flats in the area we were looking at, clearly explained how the guardianship works & was really quick and patient in answering our developing queries. You are in safe hands if u choose Ad Hoc!
Meg · 14 September 2025
Agent replied · 13 November 2025
Thank you for your feedback. We are glad to hear the experience was smooth and that you felt well supported throughout. It is great to know everything was clearly explained and that your questions were handled with care. … More
★★★★★ 5/5
TrustpilotI had the best experience with Adhoc
I had the best experience with Adhoc. Shout out to Charlie who was really helpful throughout the process.
Naima · 30 June 2026
Agent replied · 24 September 2026
Thank you for your kind words. We are glad to hear you had such a positive experience and that Charlie was helpful throughout the process.
Kind regards,
The Ad Hoc Team
★★★★★ 5/5
TrustpilotJulius was very helpful and made the…
Julius was very helpful and made the whole process effortless.
Jack · 22 August 2026
Agent replied · 24 September 2026
Thank you for your kind feedback. It is great to hear that Julius was helpful and made the whole process easy for you.
Kind regards,
The Ad Hoc Team
★★★★★ 5/5
TrustpilotExcellent
Excellent, I met Juluis he was great and good at what he does. Everything was absolutely perfect.
Rhoda · 3 July 2026
Agent replied · 24 September 2026
Thank you for your kind feedback. We are glad to hear everything went smoothly and that Julius made such a positive impression. We appreciate your support.
Kind regards,
The Ad Hoc Team
★★★★★ 5/5
TrustpilotQuick and knowledgeable
I had a really good experience with Ad Hoc. Charlie was very professional. Her showed me different properties and he quickly helped me find something i wanted. He was very informative and friendly. I really enjoyed talking and working with him.
Mugurel · 9 December 2025
Agent replied · 25 December 2025
Thank you for your feedback. We're pleased to hear you had a good experience and that Charlie was professional, helpful, and easy to work with. It’s great that you were able to find a property that suited you.
Kind regards,
The Ad Hoc Team
★★★★★ 5/5
TrustpilotI cannot speak highly enough of the…
I cannot speak highly enough of the exceptional service I received from Adhoc Guardians during what was an incredibly distressing and uncertain time. After experiencing disappointment with another letting agency that failed to honour what was agreed during my viewing, I reached out to Adhoc and they truly waved a magic wand.
Diana · 8 September 2026
Agent replied · 24 September 2026
Hi Diana,
We can't express how happy we are with this amazing review. It's great to hear we could help you find a place to live and start a new chapter. As a company, we are lucky to have employees like Federica and Julius, who truly care about people, listen to them and help find a suitable place. We have made sure to share this positive review with their respective managers as well.
Thank you for taking the time to write this review, and we wish you all the best in your new home.
Kind regards,
Ad Hoc
★★★★★ 5/5
GoogleI have had an amazing experience with Adhoc and Jules. What they offer in terms of a range of properties in London for affordable rent is insane. From start to finish Jules has been incredible. He really understood my needs and delivered … More
Vanessa · 14 October 2025
Agent replied · 13 November 2025
Thank you for sharing your experience. We are so pleased to hear everything went smoothly and that the property was a good match for what you were looking for. … More
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