Trusted Agent profile
★★★★★
868 reviews across 2 offices and 3 platforms
Ad Hoc Property Management Ltd has two offices, in Angel and Birmingham. Together they have 868 reviews on three platforms, rated 4.4 out of 5 overall.
222
Reviews on Google
All 2 offices
81
Reviews on Facebook
Business-wide
565
Reviews on Trustpilot
Business-wide
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Ad Hoc Property Management Ltd's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotGreat experience
Star service from Trina, always available, professional. Able to achieve my goal within weeks without any delay in any part of the process.
Thank you for your kind words. We are glad to hear that Trina’s support and professionalism helped make the process smooth and efficient for you. It is great to know everything came together without delays. Kind regards, The Ad Hoc Team
5/5
TrustpilotProcess was fast
Rating only, no written review.
Thank you for your feedback. We are pleased to hear the process was quick and straightforward. Kind regards, The Ad Hoc Team
5/5
TrustpilotGreat Charlie
Charlie, Charlie, Charlie, great guy! Very professional and straightforward.
Thank you for your kind feedback. We are glad to hear Charlie made such a positive impression and that the process felt clear and professional. Kind regards, The Ad Hoc Team
4/5
TrustpilotWell the property manager by name Salim…
Well the property manager by name Salim was really helpful. He explain things well to you and has patience to listen to you and give you an answer. He should keep it up. And will do well to recommend you guys to anyone in future.
Thank you for your feedback. We are pleased to hear that Saleem was helpful, patient, and took the time to explain everything clearly. We appreciate your recommendation and are glad you had a positive experience. Kind regards, The Ad Hoc Team
5/5
TrustpilotExcellent services
Thank you for your feedback. We are pleased to hear you had a positive experience. Kind regards, The Ad Hoc Team
5/5
TrustpilotCharlie is a legend!
Thank you for your kind feedback. We are glad to hear the whole process went smoothly and that communication and support have continued after your move in. It is great to know you are settling in well and enjoying the experience so far. Kind regards, The Ad Hoc Team
4/5
TrustpilotPrices are cheap and value for money
Rating only, no written review.
Thank you for your feedback. We are glad to hear you find the pricing good value. Kind regards, The Ad Hoc Team
5/5
GoogleMy guide to my Adhoc journey Charlie made it so easy for me . A truly professional
5/5
GoogleI’ve had a great experience dealing with Ad Hoc as a new guardian. Charlie was brilliant at introducing us to the way it all works. Dean and his team have also been great with fielding my initial inquiry and sorting some complex requests.
Thank you for sharing your experience. We are glad to hear your start as a guardian has been a positive one and that everything was explained clearly. It is great to know both Charlie and Dean’s team were helpful in getting things set up. Kind regards, The Ad Hoc Team
5/5
TrustpilotMy guide Charlie Mcmonagle made my…
My guide Charlie Mcmonagle made my Adhoc journey seamless ! A truly professional .
Thank you for your feedback. We are glad to hear your experience was smooth and that Charlie’s support made a positive difference. Kind regards, The Ad Hoc Team
5/5
TrustpilotSo friendly explained everything very…
So friendly explained everything very well thanks alot
Thank you for your kind words. We are glad to hear everything was clearly explained and that you had a positive experience. Kind regards, The Ad Hoc Team
5/5
TrustpilotWonderful experience
The knowledge, advice, and assistance from Charlie Mcmonagle were not only excellent during my entire renting process but they were key to my success in making the perfect decision on my property choices. The entire renting process was smooth and easy. Thank you Charlie!
Thank you for your kind feedback. We are glad to hear the process was smooth and that Charlie’s knowledge and guidance helped you make the right choice for your property. Kind regards, The Ad Hoc Team
5/5
GoogleJulius has been super helpful and friendly throughout the process ! We're very pleased with joining Adhoc
5/5
GoogleSo far, the experience has been superb. Charlie has gone beyond what is expected, very attentive, always reachable, and he leaves you reassured that you can trust this company.
5/5
GoogleAdHoc has been a fantastic company to be a guardian with! They have always fixed things quickly when they needed fixing and i've alwyas managed to find another property when i had to move out of my current one. Can highly recommend them!
5/5
Google"As someone new to London, I really wanted to try becoming a property guardian. It was a bit of a challenge to find the right fit at first, but I finally found an affordable home through Adhoc. The entire process was incredibly straightforward. A huge thank you to Charlie M, who was brilliant, he clearly explained every step of the process, from the initial viewing all the way to move-in day. The whole experience felt very professional yet friendly. The maintenance service has also been outstanding. I recently had an issue with my bathroom; almost immediately after reporting it, someone was sent to handle it. Steve handled the repairs quickly and showed great professionalism and friendliness throughout the visit. I’ve only just started my journey as a guardian with Adhoc, but based on this experience, I’m very happy and would definitely recommend them to others!"
5/5
TrustpilotFirst time guardian in a wonderful home🤞🥰
Firstly,I will give a big thank you to Lauren and Martin at Leeds Ad hoc,for given me such a beautiful neighborhood with good renting and license terms.at least I could save couple of quids for my studies and their response to maintenance and complain is top notch 10/10.still enjoying my stay peaceful ✌️
Thank you for your kind message. We are glad to hear that you are enjoying your stay and that the neighbourhood and arrangements are working well for you. It is great to know Lauren and Martin have been helpful and that any maintenance matters have been handled promptly. Kind regards, The Ad Hoc Team
5/5
TrustpilotReally positive experience
Really clear communication from start and ongoing, super easy to move in, and well supported throughout. Property is well maintained.
Thank you for your feedback. We are glad to hear the process was clear and easy from the start and that you felt supported after moving in. It is also good to know you are happy with the condition of the property. Kind regards, The Ad Hoc Team
1/5
TrustpilotMy Experience Changed Significantly After Moving In
In my experience I would be cautious before getting involved with Bristol AdHoc. When the property is shown to you, it is described as very communal and shared, but my experience after moving in was quite different, including significant noise disturbance.
Hi, thank you for your message. I have requested further information as I am currently unable to locate any details relating to this case. We are sorry to hear that your experience did not meet expectations and appreciate you taking the time to outline your concerns. We would welcome the opportunity to review the points raised regarding communication and the property arrangements. Please send the details to complaints@adhocproperty.co.uk so we can look into this further. Kind regards, The Ad Hoc Team
1/5
TrustpilotI’ve just witnessed one of these morons…
I’ve just witnessed one of these morons speeding through Northolt towards Harrow at 50+MPH in a twenty zone. Dark blue hatchback, Adhoc Property in red sign writing, approximately 15:30. All those kids travelling home from school as well at this time. You brain dead idiot!!!
1/5
TrustpilotRent Raise every 6 months and poor management.
Be ready for a rent raise every 6 months.
Thank you for your feedback. We are sorry to hear that your experience has not met expectations and appreciate you sharing your concerns. We would like the opportunity to review the issues you mentioned. Please send the details to complaints@adhocproperty.co.uk so we can look into this further. Kind regards, The Ad Hoc Team
1/5
TrustpilotRent was raised twise in a six months.
I've been in the guardianship for over 8 years, and I've never seen rent rise so often.
Thank you for your feedback and for being with us for such a long time. We understand that changes in fees can be concerning and appreciate you sharing your thoughts. If you would like to discuss this further, please feel free to contact us at complaints@adhocproperty.co.uk and we can look into the matter in more detail. Kind regards, The Ad Hoc Team
1/5
TrustpilotDaryl who deals with Northeast property…
Daryl who deals with Northeast properties was at best unresponsive to calls and txt messages...DO NOT BELIEVE the 5 star reviews as regards moving into my home..
Thank you for sharing your feedback. We are sorry to hear that your experience did not meet expectations and understand your concerns. We would welcome the opportunity to look into this further and review the situation in more detail. Please send the information to complaints@adhocproperty.co.uk so we can investigate and respond properly. Kind regards, The Ad Hoc Team
1/5
GooglePretty awful experience on the whole. Viewings went well, but after that point communication became a nightmare. Over the course of the application I must have called the London office over 25 times with no answer, and emails went unanswered too. On one occasion I called every regional office until I could speak to someone, and didn't get through til the 6th try. Eventually managed to complete the entire application process, to then be told the property has been sold, leaving me in the lurch. I can't understand why I would've been lead through the entire process when surely they knew the property would sell soon? Some of the employees I spoke to were lovely, but the experience in general has been terrible. Housing is not a simple commodity you can offer or take away with a moments notice, it is a human right to be taken seriously.
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Angel has the most, with 776 reviews rated 4.4 out of 5, followed by Birmingham with 662.
The two Ad Hoc Property Management Ltd offices, by town:
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