Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
TrustpilotDaryl who deals with Northeast property…
Daryl who deals with Northeast properties was at best unresponsive to calls and txt messages...DO NOT BELIEVE the 5 star reviews as regards moving into my home..
JAMES · 16 February 2026 · Ad Hoc Property Management Ltd Birmingham
Agent replied · 8 June 2026
Thank you for sharing your feedback. We are sorry to hear that your experience did not meet expectations and understand your concerns.
We would welcome the opportunity to look into this further and review the situation in more detail. Please send the information to complaints@adhocproperty.co.uk
so we can investigate and respond properly.
Kind regards,
The Ad Hoc Team
★★★★★ 1/5
GooglePretty awful experience on the whole. Viewings went well, but after that point communication became a nightmare. Over the course of the application I must have called the London office over 25 times with no answer, and emails went unanswered too. On one occasion I called every regional office until I could speak to someone, and didn't get through til the 6th try. Eventually managed to complete the entire application process, to then be told the property has been sold, leaving me in the lurch. I can't understand why I would've been lead through the entire process when surely they knew the property would sell soon? Some of the employees I spoke to were lovely, but the experience in general has been terrible. Housing is not a simple commodity you can offer or take away with a moments notice, it is a human right to be taken seriously.
Jacob · 14 February 2026 · Ad Hoc Property Management Ltd Angel
★★★★★ 5/5
TrustpilotSo happy
Daryl was absolutely amazing in the process of moving me into my new home. He was so fast with his replies to any queries I had and made sure I was comfortable with everything in the flat during the move in. Great communication and great care. Thank you
Lauryn · 3 February 2026 · Ad Hoc Property Management Ltd Birmingham
Agent replied · 8 June 2026
Thank you for your kind feedback. We are glad to hear that Daryl supported you throughout the move and that communication was clear and helpful during the process. It is great to know you felt comfortable settling into your new home.
Kind regards,
The Ad Hoc Team
★★★★★ 5/5
TrustpilotJulius was very helpful
Julius was very helpful. He made it clear what being a guardian entails and helped the whole process go smoothly.
Declan · 30 January 2026 · Ad Hoc Property Management Ltd Birmingham
Agent replied · 8 June 2026
Thank you for your feedback. We are glad to hear that Julius helped make the process clear and straightforward. It is great to know the experience went smoothly.
Kind regards,
The Ad Hoc Team
★★★★★ 5/5
TrustpilotWhat an amazing company I could not…
What an amazing company I could not rate them more for helping out all my specific needs.
Liv · 30 January 2026 · Ad Hoc Property Management Ltd Birmingham
Agent replied · 8 June 2026
Thank you for your kind feedback. We are glad to hear that your needs were supported and that the experience has been a positive one. It is great to know Daryl has been helpful, attentive, and supportive throughout.
Kind regards,
The Ad Hoc Team
★★★★★ 5/5
TrustpilotAd Hoc property have always acted in a…
Ad Hoc property have always acted in a professional and helpful manner, I found the agent Federica to be always available and very knowledgeable to my stiuation.
Dino · 28 January 2026 · Ad Hoc Property Management Ltd Birmingham
★★★★★ 5/5
TrustpilotAd Hoc in Wincanton
I stayed with Ad Hoc in Wincanton.
Mark · 27 January 2026 · Ad Hoc Property Management Ltd Birmingham
★★★★★ 5/5
TrustpilotGreat experience.
Ewan · 27 January 2026 · Ad Hoc Property Management Ltd Birmingham
★★★★★ 5/5
TrustpilotFive years of Guardianship
I lived at an Adhoc site in Bristol for five years, 2020 to 2025.
James · 19 January 2026 · Ad Hoc Property Management Ltd Birmingham
★★★★★ 5/5
GoogleNew to Ad Hoc but it’s truly such a great company. Charlie did an amazing job introducing me to Ad Hoc, guiding me through guidelines, and showing properties until I finally found the one. Thank you, Charlie for doing a thorough job.
Aya · 27 December 2025 · Ad Hoc Property Management Ltd Angel
★★★★★ 5/5
TrustpilotLovely Rooms
The process of getting a room was smooth, and in less than two weeks they secured me a room which made things easier, being close to mywork place and at most budget friendly.
Mbonisi · 24 December 2025 · Ad Hoc Property Management Ltd Angel
★★★★★ 5/5
GoogleGood company to rent from, great communication and efficiency, especially my housing officer Julius and the maintenance guy Roy and plumber Solomn.
Bunny · 21 December 2025 · Ad Hoc Property Management Ltd Angel
★★★★★ 5/5
GoogleProfessional service
Celik · 21 December 2025 · Ad Hoc Property Management Ltd Angel
★★★★★ 5/5
TrustpilotProfessional service
Rating only, no written review.
Celik · 17 December 2025 · Ad Hoc Property Management Ltd Angel
★★★★★ 5/5
GoogleCurrently living in a Ad Hoc property in Birmingham. Everything has gone smoothly! No issues, nice house…really nice house. Hopefully the new housemates keep it that way! Saleem was lovely and helpful explained clearly what an ad hoc property was, and so was Luke both really nice guys and so was the tall guy forgot his name but all have been helpful and polite very clear communication.
5 stars so far!
Pete · 14 December 2025 · Ad Hoc Property Management Ltd Birmingham
★★★★★ 5/5
GoogleI had a really good experience with Ad Hoc. Charlie was very professional. Her showed me different properties and he quickly helped me find something i wanted. He was very informative and friendly. I really enjoyed talking and working with him.
Mugurel · 14 December 2025 · Ad Hoc Property Management Ltd Angel
★★★★★ 5/5
GoogleGreat team
Veronica · 14 December 2025 · Ad Hoc Property Management Ltd Angel
★★★★★ 1/5
GoogleSuch poor customer service. Been trying to call since the 13th. Only response has been through email. They haven't been answering my questions. Been giving me contradictory information. Was offered a virtual viewing as I live 2 hours from the property I was interested in and was looking to see if it was worth the journey, then was told only face to face viewings (whatever that means, I'm assuming they meant in person) were being done. Seems like poor behaviour if you're trying to get applicants to a property. Really disappointed as I was very interested in the place. Emails below.
Shirin · 11 December 2025 · Ad Hoc Property Management Ltd Angel
★★★★★ 5/5
TrustpilotQuick and knowledgeable
I had a really good experience with Ad Hoc. Charlie was very professional. Her showed me different properties and he quickly helped me find something i wanted. He was very informative and friendly. I really enjoyed talking and working with him.
Mugurel · 9 December 2025 · Ad Hoc Property Management Ltd Angel
Agent replied · 25 December 2025
Thank you for your feedback. We're pleased to hear you had a good experience and that Charlie was professional, helpful, and easy to work with. It’s great that you were able to find a property that suited you.
Kind regards,
The Ad Hoc Team
★★★★★ 5/5
GoogleIt’s indeed been a wonderful experience working with Saleem Kola to secure our new space with Ad Hoc. He is truly a star member of the Ad Hoc team; patient, flexible, and consistently professional.
Saleem guided us through every step of the process, from our initial checks to the final move-in, with remarkable grace and understanding. Even when we faced challenges, he handled everything with calm assurance and genuine care. We’re deeply grateful for his warmth, dedication, and the positive experience he created for us.
Nhills · 28 November 2025 · Ad Hoc Property Management Ltd Birmingham
★★★★★ 1/5
GoogleSays a lot about the company and the types of people they employ when staff reg DX74 XCS is speeding on the A38
The · 28 November 2025 · Ad Hoc Property Management Ltd Birmingham
★★★★★ 5/5
GoogleThank you so much for given me a plce to call home.
Thank you Dean for your emotional and physical support during the death of my late husband. Thank you all adhoc staff for giving us hope when it comes to affordability on the accomodation market
Tina · 28 November 2025 · Ad Hoc Property Management Ltd Angel
★★★★★ 5/5
GoogleRating only, no written review.
Nancy · 28 November 2025 · Ad Hoc Property Management Ltd Angel
★★★★★ 5/5
TrustpilotSeamless experience
Julius is a great guy who made the process of joining Ad Hoc as a guardian seamless for me. I really like the property I’m a guardian for because Ad Hoc have done a great job making it nice inside. I would recommend Ad Hoc as a company to anyone looking to become a guardian.
George · 28 November 2025 · Ad Hoc Property Management Ltd Angel
Agent replied · 25 December 2025
Thank you for your feedback. We are glad to hear the process went smoothly and that you're happy with the property. It's great to know the space is working well for you and that your experience as a Guardian has been a positive one.
Kind regards,
The Ad Hoc Team
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