5/5
TrustpilotWe have just moved to the property in…
We have just moved to the property in Liverpool, Lee and Rob are very efficient in helping and sorting out questions. We are very happy with ad hoc.
Trusted Agent profile
Ad Hoc Property Management Ltd letting agents in Angel and Birmingham
★★★★★
870 reviews across 2 offices and 3 platforms
Ad Hoc Property Management Ltd has two offices, in Angel and Birmingham. Together they have 870 reviews on three platforms, rated 4.4 out of 5 overall.
222
Reviews on Google
All 2 offices
81
Reviews on Facebook
Business-wide
567
Reviews on Trustpilot
Business-wide
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Our offices
Ad Hoc Property Management Ltd's two offices, most reviewed first. Each has its own page.
Latest reviews from every Ad Hoc Property Management Ltd office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotVery efficient and simple move in…
Very efficient and simple move in process from Hassnat, would definitely recommend.
5/5
TrustpilotAdhoc have been very helpful.
Adhoc have been very helpful, every step of the way.From the first phone call, to signing paper work, and handing over the keys in person.The paper work all went well. Adhoc gave great advice, when asked.Thank you adhoc.
1/5
TrustpilotTime wasters.
Time wasters.I spoke on the telephone with them regarding a room they were letting in a residential property between Weymouth and Dorchester. She asked me all kinds of personal questions, which is fine, but they would not answer many of my questions about the house, company or the agreement. She then said it was going nowhere and hang-up, even though I met all of their requirements, was able to move very soon, and was still interested in the room.Bloody time wasters.
5/5
TrustpilotI have had a fantastic experience with…
I have had a fantastic experience with AdHoc staff, Hasnat Ilyas in particular who had been very helpful throughout the process of onboarding me as a Guardian. The Ad Hoc team is very professional!
5/5
TrustpilotGreat experience moving in with AdHoc
Great experience moving in with AdHoc. Hasnat was very helpful and informative. Everything was done swiftly and efficiently. Great service.
4/5
TrustpilotCompetent and efficient
Straightforward onboarding process.
5/5
TrustpilotHelpful staff
Helpful staff, good service, friendly and welcoming. Hasnat and Hulya were great.
5/5
TrustpilotThank you ad-hoc!
I was a guardian with ad-hoc 2 years ago. I had a positive experience but was very gutted when the landlord requested the property back.I have become a gardian again with ad-hoc this week. Positive start. Hasnat has been very helpful. He has been in touch regularly to make sure that everything is going well and a few practical details were dealt with efficiently!I would recommend people becoming guardians with ad-hoc!
5/5
TrustpilotFantastic experience!
Fantastic experience!I have dealt with Hulya from London branch and she has done all the process for me from the viewing all the way to the complete stage of check in.She was amazing in terms of efficiency and customer service, very hard to find like that this days unfortunately. Very professional business lady who knows all the tricks in her business.Absolutely fantastic!
5/5
TrustpilotSuper swift moving in process
Super swift moving in process. Hasnat was extremely thorough with everything - he made sure to answer all my questions and make sure I’m happy and comfortable moving in. Lights in the building were also fixed immediately once he was informed which is very reassuring. Throughly recommend him :)
1/5
TrustpilotI bet some of the 5* star reviews are from staff
I was looking at at Trust Pilot reviews for Adhoc since late last year and the stars were 1 star and Adhoc hadn't been claimed/verified this page yet. It was lower than Global Guardians and VPS. I was disappointed because Adhoc advertises on spare room and they had a place I was very interested in but the reviews were so bad, I didn't message them instead I kept coming onto this site, hoping other people had a more positive experience with them. I had to stop looking for a place in London because of family issues in December, when things settled I go back in late March to see so many positive 5* reviews. I am glad but upon reading them, it's very obvious that it's not just Guardians talking, it's staff as well. The language used is clearly professionals; you move into a Guardianship and speak nothing of the room, heating, building, other tenants etc but write a whole paragraph of how great the staff is? You mention time and time again how supportive the staff were when really they are not going to be calling you, you contact them if there is a problem, the payment is direct debit, they do unexpected visits - that's all. It's very very difficult to get people who have had a positive experience with a company/ service to give a positive review even if you email the link or offer a positive incentive like raffle, people will often complain or warn of a bad experience than a good one, so it can be argued that Adhoc really stressed to Guardians who had recently moved in and had no prior issue with them the importance of a review, which made the Guardian think yes, let me spend my free time writing a review. Unfortunately, for Adhoc it doesn't explain the numbers how can a 1 star company in October 2020 right through to December jump to over 4 stars in late March? That's very quick. Oh and I noticed something else, AdHoc claimed this page as their business in Jan 2021. When they were 1 star in December they were not verified. Do not trust this company.
Agent replied · 10 June 2024
Hi Zsa. Was disappointed to read your review, quite alot of negatives and alot of very unfair and certainly untrue comments. You suggest we are we are doing things underhand which to be honest is pretty out of order and to say these things on a public forum is wrong of you, therefore I would kindly request that you remove those comments. These are genuine reviews from genuine customers. To anyone reading this comment, I would encourage you to contact us and see for yourself we are and what we do.
5/5
TrustpilotExtremely helpful staff
Extremely helpful staff Wonderful home with wonderful flatmates and the Hasnat was really helpful in working around my time line for the move in date, he was constantly available in answering my questions about the contract or the house it self and the process all together.
2/5
TrustpilotNot suitable for women
I went to see a property (Mencap building) in High Wycombe. Two other men were waiting for the agent to arrive. Eastern European men, broken English, not very clean. The agent was late but luckily could get to see inside the house straight away. No locks on doors, anyone at anytime can get into your room. Not appropriate for single women. Not clean in overall, reminded me of a secluded institute with dark corridors. Not pleasant, I would not live there for free.
5/5
TrustpilotVictoria has been amazing since I first…
Victoria has been amazing since I first moved to an Adhoc guardian properly and has helped with anything I needed since. She is very friendly and always responds promptly with any communication.Thank you so much..Stephen
4/5
TrustpilotFriendly Staff
Victoria at AdHoc has always been friendly and has done her best to help us out when we’ve had problems at the house. Guardianship has been a really cheap way to rent a super cool house, the only problem is that it came with a 1 month rolling contract, which would have been great if I’d wanted to leave voluntarily, but the house got sold so now I’m scrapping about trying to find somewhere else to live.
5/5
TrustpilotAlways helpful and great accommodation.
Rating only, no written review.
4/5
TrustpilotBeen with adhoc over a year and don’t…
Been with adhoc over a year and don’t have a problem. Find my area rep Victoria a pleasure to deal with ,if you have a issue she does her best to sort it out , you can’t complain for the amount of money you pay . Good company good serviceS. Beavan
5/5
TrustpilotI've been with adhock for about 7…
I've been with adhock for about 7 months and have to say I had my doubts but was pleasantly supprised, there where a few issues when I arrived but I have to say they where addressed quickly, and I had a couple of financial issues which took a bit of time to sort out but I will say Victoria in accounts was very clear understanding and very professional, and would like to thank the team
5/5
TrustpilotFriendly and helpful
Friendly and helpful, honest people. Guardian properties are not always top spec, but gives great oportunity to save money on monthly contract.
1/5
TrustpilotAdhoc- only if desperate!
Unfortunately this guardianship is very poor & really insensitive.I have been with guardianship for over two years now, the first property was without heating…& the second property they would do their checks at inconvenient times waking me up from night shifts.
5/5
TrustpilotVery easy company to deal with (York…
Very easy company to deal with (York office)Accommodation was of a high standard and well maintained in the 16 months i was there working away from home
5/5
Trustpilothasnat was helpful and quick and I’m…
hasnat was helpful and quick and I’m delighted with the property. I will definitely recommend this place to my family and friends.
5/5
TrustpilotNic customer service and property
Rating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Ad Hoc Property Management Ltd
Which Ad Hoc Property Management Ltd office has the most reviews?
Angel has the most, with 778 reviews rated 4.4 out of 5, followed by Birmingham with 664.
Where are the Ad Hoc Property Management Ltd offices?
The two Ad Hoc Property Management Ltd offices, by town:
- Angel: Unit 20 & 21, Gate, City Road, Angel, EC1V 2PT
- Birmingham: Unit 6, Avenue Terrace, 30 Avenue Road, Birmingham, B6 4DY
