Trusted Agent profile
★★★★★
870 reviews across 2 offices and 3 platforms
Ad Hoc Property Management Ltd has two offices, in Angel and Birmingham. Together they have 870 reviews on three platforms, rated 4.4 out of 5 overall.
222
Reviews on Google
All 2 offices
81
Reviews on Facebook
Business-wide
567
Reviews on Trustpilot
Business-wide
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Ad Hoc Property Management Ltd's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotEverything went quick and smoothly
I just moved some days ago in the property. And I'm really happy about it. Hasnyat as been a really good agent, helpful throughout the process and always prompt to answer my question. Thanks to him everything went smoothly and quick and I'm more than satisfied. Really appreciate his work!
5/5
TrustpilotThere really good company really helped…
There really good company really helped me out with a nice spacious flat for a very good price, everyone from Robert cross to Ellie for ad hoc Liverpool north west have been awesome help and very friendly.
1/5
TrustpilotI’m now in the process of looking for…
I’m now in the process of looking for somewhere else to live my mail has been opened and left on the side for all to see parcels have been stolen toilets left in a awful mess bogies on the walls pee on the floor not going to mention what the young lady’s leave behind can’t get out soon enough 😡
Hello Neil.Which property was this?
5/5
TrustpilotExcellent service and availability
I found this opportunity randomly and I asked more infos. Hasnat was kind and professional, he explained to me everything and helped me from the beginning to the end. Absolutely professional and kind
1/5
TrustpilotTattoo discrimination
I went to look at a room last week to become a guardian and I was turned down because a neighbour didn't like the fact I had tattoos and the owners (which are the police force) said they don't want someone who is heavily tattooed give the wrong impression. I am heavily tattooed but all you could see of my tattoos were my hands. I was in a serious car accident 14yrs ago leaving me with serious scarring on my face so I had the tattoos done to try and draw people attention from my scars to my tattoos. I work full time and I haven't been in any trouble for over 12yrs but not once did anyone try and argue my case and I have glowing references both personal and professional. I went to the police station today and logged a formal complaint and the 2 officers I dealt with were serious concerned about this aswel as shocked about that because over half the police force have tattoos, I have suffered badly with my mental health as a result of my scars and this has caused me to backwards. I have never had to warn anyone about my tattoos before meeting them but I have for the last wk. Adhoc have blamed the police but what they should have done was fight for my rights and stop this discrimination. The police have taken this matter very seriously and I'm currently waiting for a call from the inspector investing this because in todays world this type thing shouldn't be happening. If you are tattooed don't go to this company as you won't get the room and your be wasting your time
5/5
TrustpilotAd Hoc Property Management
Ad Hoc Property ManagementI start renting from Ad Hoc sinds 2018. Never had an issue. They are professional and doing the right things to sort you out. The communication with Ad Hoc is always top. Never had to wait too long whenever I mailed or used WhatsApp.To be a guardian is different from living in a house only by yourself. It is a way of life. You have to make yourself comfortable in the space you got.You have to build up the cooperation with Ad Hoc and aim for a harmonious working method. Because the houses and the composition of the household are different, you have to take each other into account. Besides, everywhere in this world we have to take each other into account.A guardian has also make an effort to make the best of it with Ad Hoc. You need two benevolent parties for a relationship.
1/5
TrustpilotAvoid at all costs
No running hot water for over 6 months now in the kitchen and they have made absolutely no effort to fix this. They have just taken 6 months to provide a kitchen tap, but then had the cheak to ask us to fit it instead of doing the work themselves. Have to have s showers in pitch dark as light has been broken for months. They are only interested in taking people's money and not actually providing a service. Properties leave a hell of a lot to be desired. Too may cons not enough pro's. Avoid at all costs
4/5
TrustpilotAd-Hoc Review
I moved in to the property over a year ago when ad-hoc took over this house. The property has been in a good condition and due to building a good relationship with ad-hoc as a house, we have really been left to it. Being a house of 4 and having some control in who gets to move in has really meant harmony and also meant we have built a nice family and all enjoyed living under the scheme. Like every project, there were some small teething issues at the start, no one knew the electricity was on a meter until there was no power and there was an delay in to fixing issues. But this is contractual stuff between them and the owners . However once we spoke to the ad-hoc team (particularly Paul), Ad-hoc have been brilliant land lords especially through the pandemic. They are always at the end of the phone, fixed maintenance issues quickly and really worked hard to make sure everyone in the house has the best experience. Trina is also amazing, she is always at the end of a phone and is so efficient in sorting out paper work, and we have plenty of notice when people come on site. This is my second guardianship and I have been a guardian for 4 years now with multiple companies. I would recommend people understanding about being a guardian before moving in. It is very different to renting! The properties will never be amazing because most are getting knock down, you live with multiple people and you have to build some sort of community, but that is reflected in the price. I pay about £150-200 less than the average room in Winchester when you add bills.I would say Ad-hoc is a partnership, they are keen to make sure you have a good experience but you have to build that relationship with them too.
5/5
TrustpilotI was really pleased with the service…
I was really pleased with the service provided by Hasnat, he was always in quick contact and made a typically stressful experience seamless and unproblematic. I want to thank him personally for his conduct in all areas of the process :)
4/5
TrustpilotBeing an Ad Hoc Property Guardian
I have been with Ad Hoc as a guardian for 4 years. It has given me cheap and affordable accommodation for that time. Occasionally there have been issues with other guardians regarding unacceptable behaviour, but Ad Hoc have always dealt with it professionally. Maintenance issues have been dealt with promptly. I used to be with another guardian company, but Ad Hoc have been much better. I've made new friends and it has been good to have fellow guardians to socialise with during these recent difficult times. Overall it has been a great experience for me and I am grateful to have had the chance to live cheaply for that period of time.
5/5
TrustpilotEasy move
Hasnat was great for me personally when moving in. Sorted everything real easily with no hassle. Would definitely recommend
5/5
TrustpilotHasnat made the whole process so smooth…
Hasnat made the whole process so smooth and easy :) ad hoc have been great and very supportive through the whole thing. 10/10! Can't wait to settle in :)
5/5
TrustpilotI have just moved into a property with…
I have just moved into a property with Ad Hoc, the place property is excellent and the support I received from Hasnat in the run up to my move has been excellent. Looking forward to settling into my new home!
5/5
TrustpilotHave had to move instantly so went to…
Have had to move instantly so went to this company. Clare who I have been dealing with is efficient and have had excellent communication from her every step of the way. I would recommend this service to all as you get the best results and they really care about the circumstances we all find ourselves in. Pam Burrows
5/5
TrustpilotI would gladly recommend Ad Hoc…
I would gladly recommend Ad Hoc Property Management for housing rental as any concerns or problems have been acted upon and solved while the property itself is decent
4/5
TrustpilotA good experience.
I have been a guardian for adhoc for over 6 years and enjoyed my time and experience. Been a guardian the flexibility has allowed me to live in some unique and varied properties.The service from Martin Doyle, Chris Chelin and Craig Mitchell from the York office has always been prompt, friendly and very helpful which has made the experience all the better. I would recommend being a guardian with adhoc. When my current job is up I hope to be a guardian again.
4/5
TrustpilotGuardianship 2020
I became a guardian in Jan 2020 and have only recently moved out. I found the experience to be mostly positive, I liked living in a quirky building (where I was able to save a lot of money due to the license fee being considerably lower than renting privately) I got lucky with my housemates, we all got on fine, bar a few housekeeping issues, but that is normal wherever and who ever you live with! My only gripe was the emergency out of hours number, almost impossible to get hold of anyone and they never called back. Had to call them twice during my stay and was a bit of a disaster and this definitely needs some attention. However, Victoria who was our Guardian Recruiter was excellent and responsive to any problems we had, and always got the issues sorted! She is an asset to Adhoc and was always very helpful and friendly! Thank you! I would recommend someone who is open minded and quite laid back to take on a guardianship, and if they do end up sharing with others to try and implement some ground rules at the very start to avoid rows later on down the line (cleaning/loud music late at night etc!)
5/5
TrustpilotAwesome!
I have just moved into a guardianship in Brighton and dealt with Hasnat from Ad Hoc's London office. I have been over the moon with the service I have received and the ease in which I was able to secure a room. The whole process has been straightforward and swift!
5/5
TrustpilotSpent two and a half years with Ad Hoc
Spent two and a half years with Ad Hoc and I found them helpful, friendly and very professional. I would certainly use them again if I ever need to. I made lots of new friends from all walks of life. Very happy with the accommodation, clean and comfortable, with all amenities, who could ask for more. Special thanks to Claire and Luke (Birmingham office) for being so kind and helpful during my stay. 5 star all the way....
4/5
TrustpilotHappy
I have lived in 2 properties with this company. Both have been good and excellent value.
5/5
TrustpilotGreat to deal with
Rating only, no written review.
5/5
TrustpilotGreat service from start to finish
Great service from start to finish. Due to a swift change in personal circumstances I needed somewhere cheap to live and the option offered by Ad Hoc was a life saver. I dealt with the Liverpool office and in particular Lee & Rob who both couldn't of been more friendly and helpful. I would recommend them to anyone.
1/5
TrustpilotNever answer their phones
Never answer their phones. So difficult to contact, shame as they have other good reviews.
2/5
TrustpilotUnfair management
Unfair handling of incidents
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Angel has the most, with 778 reviews rated 4.4 out of 5, followed by Birmingham with 664.
The two Ad Hoc Property Management Ltd offices, by town:
