5/5
TrustpilotVery fast process
Very fast process, second time of being a Property Guardian.
Trusted Agent profile
Ad Hoc Property Management Ltd letting agents in Angel and Birmingham
★★★★★
870 reviews across 2 offices and 3 platforms
Ad Hoc Property Management Ltd has two offices, in Angel and Birmingham. Together they have 870 reviews on three platforms, rated 4.4 out of 5 overall.
222
Reviews on Google
All 2 offices
81
Reviews on Facebook
Business-wide
567
Reviews on Trustpilot
Business-wide
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Our offices
Ad Hoc Property Management Ltd's two offices, most reviewed first. Each has its own page.
Latest reviews from every Ad Hoc Property Management Ltd office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotGood alternative to private renting
Have been with Ad Hoc twice and both times have been great. Have to say thanks specifically to Trina for making the extra effort in helping me into suitable accommodation which has really made a difference and is really appreciated. I'm very happy living in Ad Hoc accomodation and hope the current place continues.
1/5
GoogleUnfortunately after being with Ad Hoc for years, I feel the company is very unprofessional in it's standards. The management clearly profile people and provide different benefits to each guardian. Would not recommend, you're better off looking for supported accommodation.
5/5
GoogleRating only, no written review.
Agent replied · 10 June 2024
Thanks for the 5 star rating Mohammed.
5/5
GoogleRating only, no written review.
Agent replied · 10 June 2024
Thanks for the 5 Stars 🌟 Ben ! …
5/5
GoogleTop prices and an efficient reference procedure
Agent replied · 10 June 2024
Thanks for the 5* review and the positive comments!
5/5
GoogleSlick responsive operation - applied and moved in within 2 weeks - safety and maintenance high on their agenda. Access to a helpful personal manager - thanks Claire!!
Agent replied · 10 June 2024
Thanks for the positive review Paul, hope you enjoy being a property guardian!
1/5
GoogleWhilst in rented accommodation I had no access to the use of a working toilet for 9 days, and no hot water for 2-3 weeks. No compensation for this not even a sorry or gym voucher so I could shower local(trips to friends was weird). Had to use kettle water. Would give no stars by far the worst place ever, prisoners are treated better in prison. Claire - Luke - Martin, the main ***** are horrible people and only care about money - they will lie to you make you feel worthless and leave you in a mess! Do not use sta away.
Agent replied · 10 June 2024
Dear Ms Bernadette, I have tried to investigate you're complaint today, but cannot find anyone by the name you have used on our system. Could you please contact us at complaints@adhocproperty.co.uk so we can investigate your complaint please. Thanks
5/5
GoogleJust became a property guardian for “Adhoc Property Management” I got to say a big thank you to Claire Quinn for her help. Really thorough and professional, but friendly and personable, so it made the process easy and stress free. Thank you.
Agent replied · 10 June 2024
Thank you Paul, Claire will be really happy to hear that you're happy!
5/5
GoogleBirmingham Ad Hoc team were so great as I moved into one of their properties recently, they were all so friendly and do all they can to help and fix any issues. Lovely property and value for money, from arranging a viewing to handing over keys they made the process easy and so I would definitely recommend using this company.
5/5
GoogleI have worked with AD HOC for sometime now and they have always been professional and helpful in any given situation. Andy, Claire & Luke are always on hand and have never failed to meet any target we have had to attain , together. I would recommend this company to work with, for and to be a customer of... Many thanks
5/5
TrustpilotBeing a Guardian isn’t what you think!
When I saw Ad Hoc online I was unsure about becoming a guardian. Having met the other guardians in the property before moving, I noticed they were just like me, normal friendly people my age. Being a guardian means I get to live somewhere at a discounted price with likeminded people. It’s been an awesome stop gap and I’m happy to say Ad Hoc are a great property management company.Both Rory (Wells) and Trina (Bristol) went the extra mile when I moved in and Trina sent an email round robin out to other guardians to welcome me and help me get settled. They did! I’ve enjoyed living here and would do so again. If you’re questioning it, I’d say to go for it. It isn’t what you think.
5/5
TrustpilotI have given a 5 star rating because…
I have given a 5 star rating because the service Craig and Martin provided me was excellent they where professional and understanding.
1/5
TrustpilotNot for the faint hearted
The biggest issue with ad hoc properties is the lack of even a basic standard of living. The properties are substandard with very basic, often grubby rooms, kitchen and bathrooms. The very poor standard of living at these properties genuinely wouldn't be acceptable for a homeless shelter but appears to be legal in this housing scheme. I know some guardianship properties are better than others however the few I have seen are not the sort of places 99% of the population would ever stay through choice. The scheme boasts this basic living is basic because it is 'affordable', however this is only in comparison to the skyrocket prices of housing/ private rent which is out of reach for the high majority of (even full time like myself) working folk who simply cannot afford ‘’normal housing. It is most definitely NOT affordable in comparison to social housing rent and the average mortgaged property (who in addition doesn't have to share any of their facilities such as a kitchen and bathroom with strangers). Ad hoc state that they are entitled to perform inspections of private rooms at any point without notice which I feel is unnecessarily invasive and surely an infringement of basic human rights. Again this is justified as the guardians are licensees and not tenants.Basic safety and maintenance is also a problem, issues with unsafe electrics, no hot water, no access to mains i.e. fuse boxes, not enough shower/ washing facilities for number of residents. I feel the scheme of property guardianship in principle is a very good idea and it’s a shame its not a better quality.
Agent replied · 10 June 2024
Hello Crispy, thanks for taking the time to review Ad Hoc. Naturally, we are disappointed to read your comments and because you didn't mention your name or the property or office in question we are unable to investigate your comments.Could I please ask you to email that info to: complaints@adhocproperty.co.uk, and we can look into this more?
4/5
TrustpilotSolutions offering various benefits
The Ad Hoc Guardians solution can be a very positive choice, especially for people who are in a transitory phase. For example, you have found a job in a particular area where a room/flat is available at premises protected by the Ad Hoc organisation and you need a simple form of accommodation before deciding where you should live on a permanent basis in the district in question; you intend to save money for future projects; you engage in ‘smart working’ and want to start a sort of 'familiarisation and reconnaissance' phase in a particular part of the country. Personally, I am currently living at an Ad Hoc Guardians site in Wellington in Somerset. It's a wonderful building close to various parks and the countryside. I have also met some interesting people here and I've made a few friends in the peaceful 'community' I am living in.
3/5
TrustpilotNot bad, not perfect but not bad.
Staff efficient and friendly. Overall positive experience. There's a potentially serious maintenance issue which is yet to be resolved. The building owner needs to act on this, and Ad Hoc have contacted them, but prior to moving in residents were informed the problem was fixed. So, can't give an entirely glowing review - but so far so good in terms of tackling the problem.
5/5
TrustpilotExcellent service and friendly team
Excellent service and friendly team. Thanks
5/5
TrustpilotVery helpful and supportive
Very helpful and supportive, smooth and quick transaction regarding the whole process, lovely and friendly staff. Would highly recommend
5/5
TrustpilotThank you for everything.It was my best room in the last ten years I have been in England.
Rating only, no written review.
5/5
TrustpilotI've been with AdHoc for 8 months now…
I've been with AdHoc for 8 months now and am really pleased with the guardian lifestyle. When the property I was initially was sold, within a few days and with the help of my Ad Hoc agent, I was able to find a new place. Highly recommend.
Agent replied · 10 June 2024
Thanks! Really appreciate your kind words.
5/5
TrustpilotLovely Management
Lovely Management, lovely homes, well looked at and safe.
5/5
FacebookI've been part of the Adhoc community as a guardiañ a number of times over the last 10 years and thoroughly enjoyed living in some unusual properties. I'm a single, mature professional who enjoys the freedoms and experiences this kind of living brings... the ethical sustainability of making a home inside an alternative building is mind opening.
5/5
Trustpilotlovely honest people working for a…
lovely honest people working for a worth cause. Always there for you and doing everything they should. Thanks again :D
1/5
GoogleUnfortunately after being with Ad Hoc for years, I feel the company is very unprofessional in it's standards. The management clearly profile people and provide different benefits to each guardian. Would not recommend, you're better off looking for supported accommodation.NegativeProfessionalism
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Ad Hoc Property Management Ltd
Which Ad Hoc Property Management Ltd office has the most reviews?
Angel has the most, with 778 reviews rated 4.4 out of 5, followed by Birmingham with 664.
Where are the Ad Hoc Property Management Ltd offices?
The two Ad Hoc Property Management Ltd offices, by town:
- Angel: Unit 20 & 21, Gate, City Road, Angel, EC1V 2PT
- Birmingham: Unit 6, Avenue Terrace, 30 Avenue Road, Birmingham, B6 4DY
